ITIL® Version 5

ITIL® Version 5

ITIL® (Version 5) is the next evolution of the world’s most trusted best-practice framework for digital products and services. Built for today’s digital-first, AI-driven organisations, it connects strategy, delivery, operations, customer experience, and governance in one end-to-end lifecycle, helping teams move beyond framework theory to practical, role-aligned guidance and measurable outcomes.

ITSM Hub will offer the ITIL (Version 5) course suite as it becomes available, supporting pathways for IT, product, experience, and business leaders. ITIL (Version 5) is designed to be adaptable, integrates with modern ways of working (including Agile and DevOps), and works with existing ITIL practices, protecting existing ITIL investments while enabling what’s next.

We can guide and support you through your ITIL (Version 5) learning journey and/or transition. Join our public instructor-led courses, learn at your own pace with self-paced online options, or request a quote for your team today.

The training was well organised and the structure made sure that the complete syllabus was covered nicely in two days. The instructors method of explaining the concepts in story format including industry relevant examples made learning very easy, interactive and helpful.

Kapil K.

Satisfied Customer

Accreditation

DevOps Institute accredited training organization badge by PeopleCert on a white backgroundPRINCE2 accredited training organization logo with PeopleCert on a light blue backgroundITIL accredited training organization logo with PeopleCert on a white and purple backgroundEXIN SIAM Foundation badge with accreditation details on a white backgroundLogo of Agile Business Consortium AgilePM with APMG International accreditation on a white backgroundAPMG International badge for Change Management training organization on a white backgroundLogo for APMG International with text 'Better Business Cases' and 'Accredited Training Organisation'.Inprogress Design Lab DTMethod accredited training organization badge with APMG International logo.BRM Institute logo for Business Relationship Management Professional with APMG International accreditation.Certified Business Relationship Manager badge from BRM Institute and APMG International