Change Management

Our Change Management courses are certified by APMG International and developed in partnership with the Change Management Institute. These courses are designed to help organisations and their people manage the impact of change. They provide techniques to effectively plan and implement successful transformation initiatives.

Our Change Management foundation and practitioner training explores how change affects, and is affected by, individuals, teams, change leaders, and organisations. Join us for our instructor-led courses, request a quote for your team or learn in your own time with our self-paced online courses.

Change Management Courses

ITSM Hub’s change management certification courses are designed to assist enterprises and their staff to manage the impact of change and provide processes to efficiently plan and implement successful transformation initiatives.

Based on the Effective Change Manager’s Handbook – partnered with the Change Management Body of Knowledge (CMBoK) – ITSM Hub’s courses cover how change affects, and is affected by, organizations, teams, individuals and change leaders, equipping team members with the knowledge, theories and techniques to:

Unlock resistance to change
Offer efficient support and motivation to people and teams to embrace change
Draw from various professional approaches to implement change smoothly and efficiently
Inform and manage key stakeholders throughout the change process
Quickly implement change initiatives

ITSM Hub’s Change Management courses are accredited through APMG International and Change Management Institute.

Our approach to change management training

ITSM Hub’s courses cover all aspects of change management to ensure IT professionals and organizations are equipped with the resources to handle these changes. Organizations often come up against various hurdles that resist their ability to implement a project, and in the past this has caused serious headaches.

However, becoming adept to change management can ensure that the obstacles organizations encounter can be more readily dealt with. It is not the business or process that needs to change, rather the individuals, as they are required to adapt to these hurdles in order to complete the task.

ITSM Hub’s change management training will equip professionals and organizations with a framework for developing a clear pathway to success. Our courses include:

Foundation: This course aims to provide individuals and organizations with techniques required to handle change. This includes knowledge and theories regarding unlocking and comprehending resistance to change, providing support and knowledge to teams to work through change, as well as drawing from professional approaches to ensure effective management of the situation.
Change Management Practitioner: This course is designed to teach individuals how to apply the many principles found in the “foundation” class to real world situations. Students should leave the course with the knowledge of how to identify change drivers and apply them in a workplace situation.

Contact us to find out more

Interested in finding out more about this particular course? If so, please feel free to get in contact with ITSM Hub by filling out an enquiry form via our contact page.

FAQs

What is Change Management training?

The change management training provides attendees with the core concepts and leadership practices intrinsic to organizational change management, as well as strategies on how to gain employee commitment and overcome resistance.

What is the focus areas of the Change Management Foundation training?

The APMG Change Management Foundation course from the Change Management Institute covers the following 5 areas:

Organisational context and approach
People and Change
Change leadership and teams
Stakeholders and communication
Work of the Change Manager

What models are covered in the Change Management Foundation training?

Within the organizational context and approach module, the two most popular frameworks for structuring the change management approach, Proci ADKA Model and Kotter's (evolved) 'n-step' Model.

The course is designed to help participants manage the change effectively regardless of which of these frameworks you choose to use. Insights from neuroscience, psychology, management research etc. are woven together to provide a rich toolkit of perspectives and techniques for you to apply in context.

What topics are covered in the Change Management Practitioner training?

The Change Management Practitioner course builds on the Change Management Foundation course and covers relevant topis for managing complex change including:

Sustaining Change
Learning for change
Coaching for change
Handling conflict in change
Facilitation for co-design

These topics relate to competencies that change managers must cultivate, irrespective of the framework.

What delivery methods are available for our Change Management Courses?

We offer flexible delivery options to suit your learning style and schedule.

Public courses (Virtual Classroom): Join our scheduled sessions online, led live by our expert instructors. Engage in thought-provoking discussions, ask questions, and participate in interactive activities, from anywhere.
Self-Paced Online: Study at your own pace with 24/7 access to course materials, videos, and quizzes. Perfect for those who need flexibility or want to learn on their own schedule.
Onsite Team Delivery: Prefer in-person training? We can come to your workplace and deliver the course onsite for your team. This is ideal for organizations looking to upskill multiple staff members together.