{"title":"Self-Paced Online Learning","description":"\u003cp\u003e\u003cspan\u003eITSM Hub is an accredited training provider with \u003c\/span\u003e\u003ca href=\"https:\/\/www.peoplecert.org\/ways-to-get-certified\/ato\/2541-itsm-hub-pty-limited-15875\"\u003ePeopleCert\u003c\/a\u003e\u003cspan\u003e, \u003c\/span\u003e\u003ca href=\"https:\/\/www.exin.com\/partner\/the-itsm-hub-pty-ltd\/\"\u003eEXIN\u003c\/a\u003e\u003cspan\u003e, \u003c\/span\u003e\u003cspan\u003eand \u003c\/span\u003e\u003ca href=\"https:\/\/apmg-international.com\/ato\/itsm-hub\"\u003eAPMG International\u003c\/a\u003e\u003cspan\u003e.\u003c\/span\u003e \u003c\/p\u003e\n\u003cp\u003eWe provide a range of courses designed for participants to learn at their own speed. Our self-paced online courses mean you can upskill from the comfort of your own home, at your leisure, anytime of the day. Our courses provide you access to your own learning portal and include everything required to prepare for the examination, if there is an applicable exam.\u003c\/p\u003e\n\u003cp\u003eHave a team who would benefit from our self-paced courses, volume discounts available. \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a quote\u003c\/a\u003e today. \u003c\/p\u003e","products":[{"product_id":"dvms-cyber-resilience-professional-foundation-self-paced-online-certification","title":"DVMS NISTCSF Cyber Resilience Foundation Self-Paced Online Course \u0026 Examination","description":"\u003cp\u003e\u003cspan\u003eThe DVMS Cyber Resilience Professional Foundation certification training course is designed to help organisations create a culture-driven, adaptive, cyber-resilient enterprise capable of creating, protecting and delivering business value. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThis course t\u003c\/span\u003e\u003cspan\u003eeaches ITSM, GRC, and Cybersecurity professionals \u003c\/span\u003ea detailed understanding of the NIST Cybersecurity Framework (NISTCSF) and its role as part of an integrated, adaptive, and culture-driven governance and assurance Digital Value Management System® capable of delivering resilient, compliant, and trusted digital outcomes.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThis course is accredited by APMG International and is the first examinable course in a series of DVMS Cyber Resilience Professional training courses.  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThis self-paced online course provides you access to your own online learning portal to work through the course materials. Approx. 5-hours of content is included as instructor-led videos and downloadable resources. \u003c\/p\u003e\n\u003ch3\u003eCourse Overview \u0026amp; Learning Outcomes\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eHeld in our virtual classroom with our expert instructor, this course \u003c\/span\u003eintroduces learners to the fundamentals of adopting the NIST Cybersecurity Framework (CSF) and prepares them for the Cyber Resilience Professional Foundation certification. Participants will understand the core concepts of cybersecurity risk, the structure of the NIST-CSF, and how to adopt and adapt the framework to enhance enterprise resilience and improve performance.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eThe program combines lecture material, instructor commentary, and references to the \u003cem\u003eFundamentals of Adopting the NIST Cybersecurity Framework (2nd Edition)\u003c\/em\u003e textbook.\u003c\/p\u003e\n\u003cp\u003eBy the end of the course, participants will be able to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eExplain fundamental cybersecurity and risk management concepts.\u003c\/li\u003e\n\u003cli\u003eUnderstand the structure, components, and relationships within the NIST-CSF.\u003c\/li\u003e\n\u003cli\u003eApply concepts of organizational culture, privacy, and resiliency to cybersecurity programs.\u003c\/li\u003e\n\u003cli\u003eDescribe how to adopt and adapt the NIST-CSF within a digital enterprise.\u003c\/li\u003e\n\u003cli\u003eRecognise how the DVMS (Digital Value Management System) overlay extends and integrates with the NIST-CSF to drive digital business performance and resilience.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eCourse Modules and Content Outline\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eModule 1: Imperative \u0026amp; Origin\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eExplain the concept of risk.\u003c\/li\u003e\n\u003cli\u003eDifferentiate between threats and vulnerabilities.\u003c\/li\u003e\n\u003cli\u003eUnderstand cybersecurity risk.\u003c\/li\u003e\n\u003cli\u003eReview the NIST-CSF timeline and its origins.\u003c\/li\u003e\n\u003cli\u003eIdentify the benefits of adopting the NIST-CSF.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 2: Framework Structure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eExplain the structure of the NIST-CSF Core.\u003c\/li\u003e\n\u003cli\u003eUnderstand profiles and tiers and their relationships.\u003c\/li\u003e\n\u003cli\u003eLearn to use the NIST-CSF Online Reference tool.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 3: Framework Core\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDescribe the structure and outcomes of the CSF Core.\u003c\/li\u003e\n\u003cli\u003eUnderstand category-level objectives within the framework.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 4: CSF Profiles \u0026amp; CSF Tiers\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eExplain the use of CSF Profiles.\u003c\/li\u003e\n\u003cli\u003eDescribe CSF Tiers and their applications.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 5: COSO Enterprise Risk Management (ERM)\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand COSO’s 20 principles in the context of the NIST-CSF.\u003c\/li\u003e\n\u003cli\u003eDiscuss how culture influences organisational risk.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 6: NIST CSF \u0026amp; NIST Privacy Framework\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDescribe the role of a privacy framework.\u003c\/li\u003e\n\u003cli\u003eUnderstand how the NIST Privacy Framework integrates with the CSF.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 7: NIST-CSF and Resiliency\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDefine organisational resiliency in the context of NIST-CSF.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 8: Adopt and Adapt the NIST-CSF\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDescribe the strategic importance of adopting the NIST-CSF.\u003c\/li\u003e\n\u003cli\u003eExplain leadership’s role in commitment and culture curation.\u003c\/li\u003e\n\u003cli\u003eDefine organisational commitment to adoption.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 9: Adopt the NIST-CSF\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDefine “Informative References” (IRs).\u003c\/li\u003e\n\u003cli\u003eDescribe how to adapt IR controls to suit organizational needs.\u003c\/li\u003e\n\u003cli\u003eUnderstand how adaptation enhances organizational resiliency.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 10: Beyond the Framework – DVMS Overlay\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eExplain DVMS overlay concepts.\u003c\/li\u003e\n\u003cli\u003eUnderstand the DVMS Z-X Model and its seven capabilities.\u003c\/li\u003e\n\u003cli\u003eLearn to identify performance gaps using the DVMS overlay.\u003c\/li\u003e\n\u003cli\u003eExplore the DVMS FastTrack™ approach.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho should attend\u003c\/h3\u003e\n\u003cp\u003eThe DVMS Foundation course is designed for ITSM, GRC, Cybersecurity, and Business professionals responsible for building and curating a culture trained to create, protect, and deliver organisational digital value and resilience.\u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cp\u003eThis course prepares you for the closed-book, 60 minute, 40 question exam leading to the DVMS Cyber Resilience Professional Foundation Certification. This exam is administered by APMG International. You must attain a passing mark of 60% (24 marks) to be awarded the certificate.\u003c\/p\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003eThere are no pre-requisites for this course.\u003c\/p\u003e\n\u003ch3\u003eCourse Material \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cp\u003eOur self-paced online course provides candidates with access to their own online learning portal for 12-months to work through the course materials and prepare for the examination.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan data-ccp-props=\"{}\"\u003eSelf-Paced Video Learning, \u003c\/span\u003eapprox. 5 hours + resources.\u003c\/li\u003e\n\u003cli\u003eAccess to The Fundamentals of Adopting the NIST Cybersecurity Framework Body of Knowledge Publication\u003c\/li\u003e\n\u003cli\u003eDVMS Cyber Resilience Professional Foundation Exam Voucher from APMG International.\u003c\/li\u003e\n\u003cli\u003eA digital badge you can share with your network of your course achievement will be provided via email upon passing your certification exam.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"NIST","offers":[{"title":"Default Title","offer_id":40206342291640,"sku":"","price":1595.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/DVMS_Cyber_Resilience_Professional_Foundation.png?v=1764284578"},{"product_id":"itil-4-foundation-self-paced-online-course-examination","title":"ITIL® 4 Foundation Self-Paced Online Course \u0026 Examination","description":"\u003cdiv class=\"mb-1 mt-2 whitespace-pre-line leading-relaxed first:mt-0\" data-sentry-component=\"P\" data-sentry-source-file=\"p.tsx\"\u003eOur ITIL 4 Foundation self-paced online course gives you 12 months’ access to your own online learning portal, with interactive content you can complete at your own pace.\u003c\/div\u003e\n\u003cdiv class=\"mb-1 mt-2 whitespace-pre-line leading-relaxed first:mt-0\" data-sentry-component=\"P\" data-sentry-source-file=\"p.tsx\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv class=\"mb-1 mt-2 whitespace-pre-line leading-relaxed first:mt-0\" data-sentry-component=\"P\" data-sentry-source-file=\"p.tsx\"\u003eYour eLearning bundle includes:\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003eAccess to your online portal for 12-months\u003c\/li\u003e\n\u003cli\u003eInteractive eLearning course and sample exams\u003c\/li\u003e\n\u003cli\u003ePeopleCert online exam voucher\u003c\/li\u003e\n\u003cli\u003eOfficial ITIL publication (eBook)\u003c\/li\u003e\n\u003cli\u003eGet stuck or have questions? You can contact our experts directly for assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eCourse Overview\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003eITIL 4 Foundation is an introduction to ITIL 4 and enables candidates to look at IT service management through a brand new end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.\u003c\/p\u003e\n\u003cp\u003eITIL 4 takes you through a more evolved view of a Service Value System (SVS), which provides a holistic end-to-end picture of what it really means to contribute to business value, and also integrates concepts from models such as Lean IT, Agile and DevOps.\u003cbr\u003e\u003c\/p\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cp\u003eAt the end of your ITIL 4 Foundation course, candidates will have an understanding of the following:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHigh level overview of the ITIL 4 Service Value System\u003c\/li\u003e\n\u003cli\u003eThe seven Guiding Principles of ITIL 4\u003c\/li\u003e\n\u003cli\u003eITIL’s new Service Value Chain\u003c\/li\u003e\n\u003cli\u003eThe four dimensions of Service Management\u003c\/li\u003e\n\u003cli\u003eThe 34 ITIL practices, with a focus on 15 of these\u003c\/li\u003e\n\u003cli\u003eKey concepts from Lean IT, Agile, DevOps, and Organisational Change Management, and why these are important to deliver business value\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho should attend\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003eThe ITIL 4 Foundation Certification Course is designed for anyone working in IT looking for IT Service Management education and an understanding of how to provide business value. Also, anyone who is looking to upgrade their ITIL v3 certification and knowledge.\u003c\/p\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003eThere are no mandatory prerequisites. Work experience in IT services is recommended.\u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cp\u003eThis course prepares participants for the examination leading to the ITIL 4 Foundation Certificate. A 60-minute, 40 question, multiple-choice exam is administered by an independent examination body, PeopleCert. A passing mark of 65% is required to receive your certificate.\u003c\/p\u003e\n\u003cp\u003eThe exam is provided as an online examination voucher, upon activation of your course you will receive an email from PeopleCert with information on how to register and schedule your exam. The examination is 60 minutes, please allow for an additional 30 minutes for set up and authentication. You will require a photo identification, quiet space, webcam, speakers and a reliable internet connection.\u003c\/p\u003e\n\u003cp\u003eThe exam schedule is available 24\/7 so you can sit your exam at a time that suits you. Your voucher will be valid for 12 months, we do recommend you complete your examination as close to the course date as you can – this is when the information is fresh and relevant.\u003c\/p\u003e\n\u003ch3\u003eCourse Material \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cp\u003eThis course comes with 12-months access to our self-paced online portal which includes\u003c\/p\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eInstructor-led video content\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eCourse workbooks\/slideshow for students to download, or view on laptop or tablet devices\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSample examinations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEnd of lesson quizzes to test your knowledge\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eQuick reference and exam guidance materials\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eITIL® 4 Foundation online exam voucher, valid for 12-months\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003eThe official ITIL 4 Foundation publication available from PeopleCert is included as an eBook. When you redeem your PeopleCert Voucher Code, there will be a new eBook in the ‘My eBooks’ section of your PeopleCert Account. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003eSFIA Skills \u0026amp; Industry Accreditation\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003eYou will attain 12 professional development units (PDU's) for Project Managers\u003c\/p\u003e\n\u003cp\u003eThis course enables participants to develop their knowledge and proficiency in the following Skills Framework for the Information Age (SFIA®) professional skills:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCHMG: Change Control\u003c\/li\u003e\n\u003cli\u003eUSUP: Incident Management\u003c\/li\u003e\n\u003cli\u003ePBMG: Problem Management\u003c\/li\u003e\n\u003cli\u003eITOP: IT Infrastructure\u003c\/li\u003e\n\u003cli\u003eSLMO: Service Level Management\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis list gives the core SFIA skills covered by the course. Elements relevant to other SFIA skills may also be included to a lesser depth. Proficiency in a SFIA skill is measured by performance assessment and is achieved through actual substantial use of that skill in a real-world situation over some time. In course assignments and exercises undertaken through a course can demonstrate elements of the relevant skills which can then be further developed back in the workplace.  Acquiring new skills and building on existing skills, ideally occurs within the context of an agreed development plan for each person that ensures that their personal circumstances, strengths and development needs are met.\u003c\/p\u003e","brand":"ITIL","offers":[{"title":"Self-Paced Online","offer_id":42481277665464,"sku":"","price":1195.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/I4F_SPO_1.png?v=1763931787"},{"product_id":"itil-4-specialist-create-deliver-support-course-examination","title":"ITIL® 4 Specialist: Create, Deliver \u0026 Support Self-Paced Online Course \u0026 Examination","description":"\u003cdiv class=\"mb-1 mt-2 whitespace-pre-line leading-relaxed first:mt-0\" data-sentry-component=\"P\" data-sentry-source-file=\"p.tsx\"\u003eOur ITIL Specialist: Create, Deliver \u0026amp; Support self-paced online course gives you 12 months’ access to your own online learning portal, with interactive content you can complete at your own pace.\u003c\/div\u003e\n\u003cdiv class=\"mb-1 mt-2 whitespace-pre-line leading-relaxed first:mt-0\" data-sentry-component=\"P\" data-sentry-source-file=\"p.tsx\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv class=\"mb-1 mt-2 whitespace-pre-line leading-relaxed first:mt-0\" data-sentry-component=\"P\" data-sentry-source-file=\"p.tsx\"\u003eYour eLearning bundle includes:\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003eAccess to your online portal for 12-months\u003c\/li\u003e\n\u003cli\u003eInteractive eLearning course and sample exams\u003c\/li\u003e\n\u003cli\u003ePeopleCert online exam voucher\u003c\/li\u003e\n\u003cli\u003eOfficial ITIL publication (eBook)\u003c\/li\u003e\n\u003cli\u003eGet stuck or have questions? You can contact our experts directly for assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003ePreview the PeopleCert eLearning course\u003cspan\u003e \u003c\/span\u003e\u003ca rel=\"noopener\" href=\"https:\/\/peoplecert.instructure.com\/courses\/68727\" target=\"_blank\"\u003ehere\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-ccp-props='{\"134233117\":false,\"134233118\":false,\"335559738\":75,\"335559739\":75}'\u003eThe ITIL 4 Foundation certification is the pre-requisite and must be achieved prior to starting this course. \u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse overview\u003c\/h3\u003e\n\u003cp\u003eThis ITIL module covers the 'core' service management activities and expands the current scope of ITIL to cover the 'creation' of services. This module focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools. This module will also cover service performance and will give practitioners an understanding of service quality and improvement methods.\u003c\/p\u003e\n\u003cp\u003eThe course agenda covers the following ITIL 4 practices to help you understand the major factors that contribute to the successful creation, delivery, and support across ITIL’s new service value system (SVS) business model:\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eService design price and orchestration\u003c\/li\u003e\n\u003cli\u003eSoftware development and management\u003c\/li\u003e\n\u003cli\u003eDeployment management\u003c\/li\u003e\n\u003cli\u003eRelease management\u003c\/li\u003e\n\u003cli\u003eService validation and testing\u003c\/li\u003e\n\u003cli\u003eChange enablement\u003c\/li\u003e\n\u003cli\u003eEnsuring stakeholder satisfaction\u003c\/li\u003e\n\u003cli\u003eService Desk\u003c\/li\u003e\n\u003cli\u003eIncident management – detection and resolution\u003c\/li\u003e\n\u003cli\u003eProblem management\u003c\/li\u003e\n\u003cli\u003eKnowledge management\u003c\/li\u003e\n\u003cli\u003eService level management\u003c\/li\u003e\n\u003cli\u003eMonitoring and event management\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand how to plan and build a service value stream to create, deliver, and support services:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003eLearn the concepts and challenges that relate to organisational structure, team capabilities, roles, and culture across the SVS\u003c\/li\u003e\n\u003cli\u003eUnderstand the value of positive communications\u003c\/li\u003e\n\u003cli\u003eUnderstand the planning and management of resources in the SVS\u003c\/li\u003e\n\u003cli\u003eUnderstand the value and use of IT across the SVS\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli\u003eDiscover how relevant ITIL practices contribute to creation, delivery, and support across the SVS and value streams:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003eLearn how to design, develop, and transition a value stream using ITIL practices\u003c\/li\u003e\n\u003cli\u003eLearn how to better provide user support using ITIL practices\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli\u003eLearn how to create, deliver, and support services:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003eDiscover how to prioritise, structure, and coordinate work and activities\u003c\/li\u003e\n\u003cli\u003eUnderstand buy versus build considerations, sourcing options, and service integration management (SIAM)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho should attend\u003c\/h3\u003e\n\u003cp\u003eThis course is aimed at IT service management practitioners who are seeking to obtain the ITIL Managing Professional (MP) designation, and\/or responsible for the operation of IT-enabled and digital services and for end-to-end support and delivery.\u003c\/p\u003e\n\u003cp\u003eRoles include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eService Desk Directors\/Managers;\u003c\/li\u003e\n\u003cli\u003eIT Infrastructure \u0026amp; Support Directors\/Managers;\u003c\/li\u003e\n\u003cli\u003eProblem, Change, and Release Managers;\u003c\/li\u003e\n\u003cli\u003eDevOps Directors\/Managers;\u003c\/li\u003e\n\u003cli\u003eContinual Improvement Program\/Project Directors\/Managers;\u003c\/li\u003e\n\u003cli\u003eSenior Service \u0026amp; Support Analysts;\u003c\/li\u003e\n\u003cli\u003eProcess\/Practice Owners;\u003c\/li\u003e\n\u003cli\u003eService Level Management Directors\/Managers.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eFor this course you are required to have successfully attained your ITIL 4 Foundation certificate. You will need to provide us with a copy of your certificate upon registration in order to be admitted into this course. To look at available dates for the ITIL 4 Foundation certification course, \u003c\/span\u003e\u003ca href=\"\/products\/itil-4-foundation-course-examination\"\u003eclick here\u003c\/a\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThis course prepares participants for the examination leading to the ITIL 4 Specialist – Create, Deliver \u0026amp; Support Certificate. A 90-minute, 40 question, multiple-choice exam is administered by an independent examination body, \u003c\/span\u003e\u003ca href=\"https:\/\/www.peoplecert.org\/\"\u003e\u003cspan data-contrast=\"none\"\u003ePeopleCert\u003c\/span\u003e\u003c\/a\u003e\u003cspan data-contrast=\"auto\"\u003e. A passing mark of 70% is required to receive your certificate.\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThe exam is provided as an online examination voucher, upon activation of your course you will receive an email from PeopleCert with information on how to register and schedule your exam. The examination is 90 minutes, please allow for an additional 30 minutes for set up and authentication. You will require a photo identification, quiet space, webcam, speakers and a reliable internet connection.\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThe exam schedule is available 24\/7 so you can sit your exam at a time that suits you. Your voucher will be valid for 12 months, we do recommend you complete your examination as close to the course date as you can – this is when the information is fresh and relevant. \u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Material \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cp\u003eAccess to your own online learning portal for 12-months to work through the course materials and prepare for the examination. The course is delivered via downloadable resources, exams and instructor videos. Instructor assistance is available via email.\u003c\/p\u003e\n\u003cp\u003eITIL 4 Specialist: Create, Deliver \u0026amp; Support online exam voucher from PeopleCert.  \u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThe official ITIL 4 publication available from AXELOS is included as an eBook and provided on the first day of your course access as part of your PeopleCert exam voucher. When you redeem your PeopleCert Voucher Code, there will be a new eBook in the ‘My eBooks’ section of your PeopleCert Account.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eSFIA Skills \u0026amp; Industry Accreditation\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003eYou may apply for self-directed learning PDU's through PMI. A certificate of attendance is available upon request. \u003c\/p\u003e\n\u003cp\u003eThis course enables participants to develop their knowledge and proficiency in the following Skills Framework for the Information Age (SFIA®) professional skills:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eMETL: Methods and tools\u003c\/li\u003e\n\u003cli\u003eCIPM: Organisational Change Management\u003c\/li\u003e\n\u003cli\u003eITMG: Technology Service Management\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis list gives the core SFIA skills covered by the course.  Elements relevant to other SFIA skills may also be included to a lesser depth.  Proficiency in a SFIA skill is measured by performance assessment and is achieved through actual substantial use of that skill in a real-world situation over some time. In course assignments and exercises undertaken through a course can demonstrate elements of the relevant skills which can then be further developed back in the workplace.  Acquiring new skills and building on existing skills, ideally occurs within the context of an agreed development plan for each person that ensures that their personal circumstances, strengths and development needs are met.\u003c\/p\u003e","brand":"ITIL","offers":[{"title":"Default Title","offer_id":40206365327544,"sku":"","price":1495.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/CDS_SPO.png?v=1763932137"},{"product_id":"itil-4-strategist-direct-plan-improve-self-paced-online-course-examination","title":"ITIL® 4 Strategist: Direct, Plan \u0026 Improve Self-Paced Online Course \u0026 Examination","description":"\u003cdiv data-olk-copy-source=\"MailCompose\"\u003eOur ITIL Strategist: Direct Plan \u0026amp; Improve self-paced online course gives you 12 months’ access to your own online learning portal, with interactive content you can complete at your own pace.\u003c\/div\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv\u003eYour eLearning bundle includes:\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003eAccess to your online portal for 12-months\u003c\/li\u003e\n\u003cli\u003eInteractive eLearning course and sample exams\u003c\/li\u003e\n\u003cli\u003ePeopleCert online exam voucher\u003c\/li\u003e\n\u003cli\u003eOfficial ITIL publication (eBook)\u003c\/li\u003e\n\u003cli\u003eGet stuck or have questions? You can contact our experts directly for assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan data-ccp-props='{\"134233117\":false,\"134233118\":false,\"335559738\":75,\"335559739\":75}'\u003eThe ITIL 4 Foundation certification is the pre-requisite and must be achieved prior to starting this course.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cp\u003eThis module provides individuals with the practical skills necessary to create a 'learning and improving' IT organisation, with a strong and effective strategic direction. The module covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organisation's advantage. It will provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility.\u003c\/p\u003e\n\u003cp\u003eThe DPI course focuses on these key ITIL 4 practices:\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eContinual improvement\u003c\/li\u003e\n\u003cli\u003eMeasurement and reporting\u003c\/li\u003e\n\u003cli\u003ePortfolio management\u003c\/li\u003e\n\u003cli\u003eOrganisational change management\u003c\/li\u003e\n\u003cli\u003eRisk management\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAnother major component of the course includes learning about the impact of Agile and Lean ways of working and how these methodologies can be leveraged to your organisation’s advantage. The course provides practical and strategic elements for planning and delivering continual improvements with necessary agility.\u003c\/p\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand the key concepts of Direct, Plan, and Improve\u003c\/li\u003e\n\u003cli\u003eUnderstand the scope of what is to be directed\/planned and how to use key principles and methods of planning:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003eLearn how to cascade goals and requirements\u003c\/li\u003e\n\u003cli\u003eLearn how to define effective policies, controls, and guidelines\u003c\/li\u003e\n\u003cli\u003eLearn how to place decision-making authority at the correct level\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli\u003eUnderstand the role of governance, risk, and compliance (GRC) and how to integrate with the service value system (SVS)\u003c\/li\u003e\n\u003cli\u003eDiscover how to use the key principles and methods of continual improvement for all types of improvements:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003eLearn how to use the ITIL continual improvement model to improve the service value system\u003c\/li\u003e\n\u003cli\u003eLearn how to identify assessment objectives, outputs requirements, and criteria as well as how to select an appropriate assessment for a particular situation\u003c\/li\u003e\n\u003cli\u003eLearn how to define and prioritise desired outcomes\u003c\/li\u003e\n\u003cli\u003eLearn how to build, justify, and sell a business case\u003c\/li\u003e\n\u003cli\u003eLearn how to conduct improvement reviews and how to embed continual improvement at all levels of the SVS\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli\u003eDiscover how to use the key principles of organisational change management to:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003eIdentify and manage different stakeholder types\u003c\/li\u003e\n\u003cli\u003eLearn how to establish effective channels for feedback and communication\u003c\/li\u003e\n\u003cli\u003eLearn how to develop effective interfaces across the value chain\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli\u003eUnderstand how to use the key principles and methods of measurement and reporting in directing, planning, and improvement\u003c\/li\u003e\n\u003cli\u003eLearn how to direct, plan, and improve value streams and practices:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand the differences between value streams and practices while learning how to select and use the appropriate techniques to direct, plan, and improve them\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho should attend\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eThis course is aimed at IT leaders and managers of all levels of the organisation who are seeking to obtain the ITIL Managing Professional (MP) designation or the ITIL Strategic Leader (SL) designation, and\/or who are involved in shaping IT direction and strategy.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eFor this course you are required to have successfully attained your ITIL 4 Foundation certificate. You will need to provide us with a copy of your certificate upon registration in order to be admitted into this course. To look at available dates for the ITIL 4 Foundation Certification Course, \u003c\/span\u003e\u003ca href=\"\/products\/itil-4-foundation-course-examination\"\u003eclick here\u003cspan\u003e.\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cp\u003eThis course prepares participants for the examination leading to the ITIL 4 Strategist – Direct, Plan \u0026amp; Improve Certificate.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA 90-minute, 40 question, multiple-choice exam is administered by an independent examination body, \u003ca href=\"https:\/\/www.peoplecert.org\/\"\u003e\u003cspan data-contrast=\"none\"\u003ePeopleCert\u003c\/span\u003e\u003c\/a\u003e\u003cspan data-contrast=\"auto\"\u003e. \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eA passing mark of 70% is required to receive your certificate.\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThe exam is provided as an online examination voucher, upon activation of your course you will receive an email from PeopleCert with information on how to register and schedule your exam. The examination is 90 minutes, please allow for an additional 30 minutes for set up and authentication. You will require a photo identification, quiet space, webcam, speakers and a reliable internet connection.\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThe exam schedule is available 24\/7 so you can sit your exam at a time that suits you. Your voucher will be valid for 12 months, we do recommend you complete your examination as close to the course date as you can – this is when the information is fresh and relevant. \u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Material \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cp\u003eAccess to your own online learning portal for 12-months to work through the course materials and prepare for the examination. The course is delivered via downloadable resources, exams and instructor videos. Instructor assistance is available via email.\u003c\/p\u003e\n\u003cp\u003eITIL Strategist: Direct, Plan \u0026amp; Improve online exam voucher from PeopleCert. \u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThe official ITIL 4 publication available from PeopleCert is included as an eBook. When you redeem your PeopleCert Voucher Code, there will be a new eBook in the ‘My eBooks’ section of your PeopleCert Account.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eSFIA Skills \u0026amp; Industry Accreditation\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003eAfter completion of this course, you may apply for self-directed learning PDU's from PMI. A certificate of attendance is also available upon request. \u003c\/p\u003e\n\u003cp\u003eThis course enables participants to develop their knowledge and proficiency in the following Skills Framework for the Information Age (SFIA®) professional skills:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eGOVN: Governance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003eITSP: Strategic Planning\u003c\/li\u003e\n\u003cli\u003eOCDV: Organisational capability development \u003c\/li\u003e\n\u003cli\u003eMEAS: Measurement\u003c\/li\u003e\n\u003cli\u003eBENM: Benefits Management\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis list gives the core SFIA skills covered by the course.  Elements relevant to other SFIA skills may also be included to a lesser depth.  Proficiency in a SFIA skill is measured by performance assessment and is achieved through actual substantial use of that skill in a real-world situation over some time. In course assignments and exercises undertaken through a course can demonstrate elements of the relevant skills which can then be further developed back in the workplace.  Acquiring new skills and building on existing skills, ideally occurs within the context of an agreed development plan for each person that ensures that their personal circumstances, strengths and development needs are met.\u003c\/p\u003e","brand":"ITIL","offers":[{"title":"Default Title","offer_id":40206414708920,"sku":"","price":1495.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/DPI_SPO.png?v=1763932238"},{"product_id":"itil-4-specialist-drive-stakeholder-value-course-examination-1","title":"ITIL® 4 Specialist: Drive Stakeholder Value Self-Paced Online Course \u0026 Examination","description":"\u003cp\u003eOur ITIL Specialist: Drive Stakeholder Value self-paced online course gives you 12 months’ access to PeopleCert’s official eLearning, with interactive content you can complete at your own pace.\u003c\/p\u003e\n\u003cdiv\u003eYour eLearning bundle includes:\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003eAccess to your online portal for 12-months\u003c\/li\u003e\n\u003cli\u003eInteractive eLearning course and sample exams\u003c\/li\u003e\n\u003cli\u003ePeopleCert online exam voucher\u003c\/li\u003e\n\u003cli\u003eOfficial ITIL publication (eBook)\u003c\/li\u003e\n\u003cli\u003eGet stuck or have questions? You can contact our experts directly for assistance\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan data-ccp-props='{\"134233117\":false,\"134233118\":false,\"335559738\":75,\"335559739\":75}'\u003eThe ITIL 4 Foundation certification is the pre-requisite and must be achieved prior to starting this course. \u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cp\u003eThis course is ideal for anyone who wants to gain a firm grasp of the various types of interactions between a service provider and their customers, users, suppliers, and partners.\u003c\/p\u003e\n\u003cp\u003eThis module covers all types of engagement and interaction between a service provider and their customers, users, suppliers and partners. It focuses on the conversion of demand into value via IT enabled services. The module covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide tools to increase stakeholder satisfaction which is integral to business success in the competitive landscape.\u003c\/p\u003e\n\u003cp\u003eThe core concept behind DSV is to provide an understanding of how to convert demand into value through IT-enabled services. The course covers key topics like service level-agreement design, multi-supplier management, relationship management, customer and user experience design, customer journey mapping, and more. Individuals can expect to walk away with the tools required to drive user engagement and boost internal and external stakeholder satisfaction.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eThe DSV course focuses on these key ITIL 4 practices:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eRelationship management\u003c\/li\u003e\n\u003cli\u003ePortfolio management\u003c\/li\u003e\n\u003cli\u003eService request management\u003c\/li\u003e\n\u003cli\u003eSupplier management\u003c\/li\u003e\n\u003cli\u003eBusiness analysis\u003c\/li\u003e\n\u003cli\u003eService level management\u003c\/li\u003e\n\u003cli\u003eService catalogue management\u003c\/li\u003e\n\u003cli\u003eService Desk\u003c\/li\u003e\n\u003cli\u003eBusiness relationship management\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand how customer journeys are designed:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003eLearn the ways to design and improve customer journeys\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli\u003eUnderstand how to target markets and stakeholders:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003eLearn the characteristics of markets\u003c\/li\u003e\n\u003cli\u003eLearn marketing activities and techniques\u003c\/li\u003e\n\u003cli\u003eLearn how to describe customer needs as well as internal and external factors that affect these\u003c\/li\u003e\n\u003cli\u003eLearn how to identify service providers and explain their value propositions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli\u003eUnderstand how to foster stakeholder relationships:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003eLearn how to analyse customer needs\u003c\/li\u003e\n\u003cli\u003eLearn about and how to use communication and collaboration activities and techniques\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli\u003eUnderstand how to align expectations and agree upon details of service:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003eLearn how to plan for value creation\u003c\/li\u003e\n\u003cli\u003eLearn how to negotiate and agree service utility, warranty, and experience\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli\u003eUnderstand how to onboard and off-board customers and users:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003eLearn different approaches to mutually elevate customer, user, and service provider capabilities\u003c\/li\u003e\n\u003cli\u003eLearn how to prepare onboarding and off-boarding plans\u003c\/li\u003e\n\u003cli\u003eLearn how to develop user engagement and delivery channels\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli\u003eUnderstand how to act together to ensure continual value co-creation (service consumption\/provisioning):\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003eLearn how users can request services\u003c\/li\u003e\n\u003cli\u003eLearn the methods for encouraging and managing customer and user feedback\u003c\/li\u003e\n\u003cli\u003eLearn how to foster a service mindset (attitude, behaviour, and culture)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli\u003eUnderstand how to realise and validate service value:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003eLearn methods for measuring service usage and customer and user experience and satisfaction\u003c\/li\u003e\n\u003cli\u003eLearn the different types of reporting of service outcome and performance\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho should attend\u003c\/h3\u003e\n\u003cp\u003eThis course is aimed at individuals in management and service management roles who have a responsibility for the above noted practices as well as individuals who want to acquire the ITIL Managing Professional (MP) designation.\u003c\/p\u003e\n\u003cp\u003eRoles include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSoftware Engineer\/Developer\u003c\/li\u003e\n\u003cli\u003eSystems Engineer\u003c\/li\u003e\n\u003cli\u003eService Delivery Manager\u003c\/li\u003e\n\u003cli\u003eDevOps Manager\/Specialist\u003c\/li\u003e\n\u003cli\u003eSolution Architect\u003c\/li\u003e\n\u003cli\u003eInfrastructure Engineer\u003c\/li\u003e\n\u003cli\u003eIT Service Management Professional\u003c\/li\u003e\n\u003cli\u003eRelease and Deployment Manager\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eFor this course you are required to have successfully attained your ITIL 4 Foundation certificate. You will need to provide us with a copy of your certificate upon registration in order to be admitted into this course. To look at available dates for the ITIL 4 Foundation Certification Course, \u003c\/span\u003e\u003ca title=\"ITIL 4 Foundation course\" href=\"\/products\/itil-4-foundation-course-examination\"\u003eclick here\u003c\/a\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThis course prepares participants for the examination leading to the ITIL 4 Specialist: Drive Stakeholder Value Certificate. \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eA 90-minute, 40 question, multiple-choice exam is administered by independent examination body, \u003c\/span\u003e\u003ca href=\"https:\/\/www.peoplecert.org\/\"\u003e\u003cspan data-contrast=\"none\"\u003ePeopleCert\u003c\/span\u003e\u003c\/a\u003e\u003cspan data-contrast=\"auto\"\u003e. \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eA passing mark of 70% is required to receive your certificate.\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThe exam is provided as an online examination voucher, upon activation of your course you will receive an email from PeopleCert with information on how to register and schedule your exam. The examination is 90 minutes, please allow for an additional 30 minutes for set up and authentication. You will require a photo identification, quiet space, webcam, speakers and a reliable internet connection.\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThe exam schedule is available 24\/7 so you can sit your exam at a time that suits you. Your voucher will be valid for 12 months, we do recommend you complete your examination as close to the course date as you can – this is when the information is fresh and relevant. \u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Material \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cp\u003eAccess to your own online learning portal for 12-months to work through the course materials and prepare for the examination. The course is delivered via downloadable resources, exams and instructor videos. Instructor assistance is available via email.\u003c\/p\u003e\n\u003cp\u003eITIL Specialist: Drive Stakeholder Value exam from PeopleCert, valid for 12-months. \u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThe official ITIL 4 publication available from PeopleCert is included as an eBook. When you redeem your PeopleCert Voucher Code, there will be a new eBook in the ‘My Resources’ section of your PeopleCert Account.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eSFIA Skills \u0026amp; Industry Accreditation\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eAfter completion of this course, you may apply for self-directed learning PDU's through PMI. A certificate of attendance is available upon request. \u003c\/span\u003eThis course enables participants to develop their knowledge and proficiency in the following Skills Framework for the Information Age (SFIA®) professional skills:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eRLMT: Stakeholder Relationship Management\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003eSLMO: Service Level Management\u003c\/li\u003e\n\u003cli\u003eBENM: Benefits Management\u003c\/li\u003e\n\u003cli\u003eURCH: User Research\u003c\/li\u003e\n\u003cli\u003eITMG: Technology Service Management\u003c\/li\u003e\n\u003cli\u003eSUPP: Supplier Management\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis list gives the core SFIA skills covered by the course.  Elements relevant to other SFIA skills may also be included to a lesser depth.  Proficiency in a SFIA skill is measured by performance assessment and is achieved through actual substantial use of that skill in a real-world situation over some time. In course assignments and exercises undertaken through a course can demonstrate elements of the relevant skills which can then be further developed back in the workplace.  Acquiring new skills and building on existing skills, ideally occurs within the context of an agreed development plan for each person that ensures that their personal circumstances, strengths and development needs are met.\u003c\/p\u003e","brand":"ITIL","offers":[{"title":"Default Title","offer_id":41679709503672,"sku":"","price":1495.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/DSV_SPO_1.png?v=1763932301"},{"product_id":"itil-4-specialist-high-velocity-it-course-examination","title":"ITIL® 4 Specialist: High Velocity IT Self-Paced Online Course \u0026 Examination","description":"\u003cp\u003eOur ITIL Specialist: High Velocity IT self-paced online course gives you 12 months’ access to PeopleCert’s official eLearning, with interactive content you can complete at your own pace.\u003c\/p\u003e\n\u003cdiv\u003eYour eLearning bundle includes:\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003eAccess to your online portal for 12-months\u003c\/li\u003e\n\u003cli\u003eInteractive eLearning course and sample exams\u003c\/li\u003e\n\u003cli\u003ePeopleCert online exam voucher\u003c\/li\u003e\n\u003cli\u003eOfficial ITIL publication (eBook)\u003c\/li\u003e\n\u003cli\u003eGet stuck or have questions? You can contact our experts directly for assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan data-ccp-props='{\"134233117\":false,\"134233118\":false,\"335559738\":75,\"335559739\":75}'\u003eThe ITIL 4 Foundation certification is the pre-requisite and must be achieved prior to starting this course. \u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cp\u003eThis module explores the ways in which digital organisations and digital operating models function in high velocity environments. It will help aspiring organisations, to operate in a similar way to successful digitally-native organisations. This module includes the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing, focusing on rapid delivery of products \u0026amp; services to obtain maximum value.\u003c\/p\u003e\n\u003cp\u003eAs organisations use information and related technologies to do business differently, the ability to rapidly launch new products and services to keep up with the competition becomes critical. To compete in this high–velocity environment, organisations must greatly intensify their agility, speed, cost–effectiveness, and responsiveness.\u003c\/p\u003e\n\u003cp\u003eThis course encompasses the ways in which organisations and digital operating models function in high–velocity environments, with a focus on the quick delivery of products and services to gain maximum business value.\u003c\/p\u003e\n\u003cp\u003eThis qualification will provide IT practitioners with an understanding of working practices like Agile and Lean, and technical practices and technologies such as cloud, automation, and automatic testing.\u003c\/p\u003e\n\u003cp\u003eThe HIT course focuses on these key ITIL 4 practices:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eArchitecture management\u003c\/li\u003e\n\u003cli\u003eBusiness analysis\u003c\/li\u003e\n\u003cli\u003eDeployment management\u003c\/li\u003e\n\u003cli\u003eService validation and testing\u003c\/li\u003e\n\u003cli\u003eSoftware development and management\u003c\/li\u003e\n\u003cli\u003eAvailability management\u003c\/li\u003e\n\u003cli\u003eCapacity and performance management\u003c\/li\u003e\n\u003cli\u003eInfrastructure and platform management monitoring and event management\u003c\/li\u003e\n\u003cli\u003eProblem management\u003c\/li\u003e\n\u003cli\u003eService continuity management\u003c\/li\u003e\n\u003cli\u003eRelationship management\u003c\/li\u003e\n\u003cli\u003eService design\u003c\/li\u003e\n\u003cli\u003eService desk\u003c\/li\u003e\n\u003cli\u003eInformation security management\u003c\/li\u003e\n\u003cli\u003eRisk management\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand the concepts regarding the high-velocity nature of the digital enterprise, including the demands it places on IT:\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003eLearn when the transformation to high-velocity IT is desirable and feasible\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli\u003eUnderstand the digital product life cycle in terms of the ITIL ”operating model“\u003c\/li\u003e\n\u003cli\u003eUnderstand the importance of the ITIL guiding principles and the other fundamental concepts for delivering high-velocity IT\u003c\/li\u003e\n\u003cli\u003eDiscover how to contribute to achieving value with digital products\u003c\/li\u003e\n\u003cul\u003e\n\u003cli\u003eLearn how the service provider ensures valuable investments are achieved\u003c\/li\u003e\n\u003cli\u003eLearn how the service provider ensures fast deployment is achieved\u003c\/li\u003e\n\u003cli\u003eLearn how the service provider ensures resilient operations are achieved\u003c\/li\u003e\n\u003cli\u003eLearn how the service provider ensures co-created value is achieve\u003c\/li\u003e\n\u003cli\u003eLearn how the service provider ensures assured conformance is achieved\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho should attend\u003c\/h3\u003e\n\u003cp\u003eThis course is aimed at individuals in management and service management roles who have a responsibility for the above noted practices as well as individuals who want to acquire the ITIL Managing Professional (MP) designation.\u003c\/p\u003e\n\u003cp\u003eRoles may include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCustomer\/User Experience (CX) Managers\/Designers\u003c\/li\u003e\n\u003cli\u003eAccount Managers\u003c\/li\u003e\n\u003cli\u003eService Delivery Managers\u003c\/li\u003e\n\u003cli\u003eService Level Managers\u003c\/li\u003e\n\u003cli\u003eEnterprise\/Service and Solution Architects\u003c\/li\u003e\n\u003cli\u003eBusiness Analysts\u003c\/li\u003e\n\u003cli\u003eProject Managers\u003c\/li\u003e\n\u003cli\u003ePortfolio Managers\u003c\/li\u003e\n\u003cli\u003eSupplier Relationship Managers\u003c\/li\u003e\n\u003cli\u003eVendor Managers\u003c\/li\u003e\n\u003cli\u003eContract Managers\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eFor this course you are required to have successfully attained your ITIL 4 Foundation certificate. You will need to provide us with a copy of your certificate upon registration in order to be admitted into this course. To look at available dates for the ITIL 4 Foundation Certification Course, \u003c\/span\u003e\u003ca href=\"\/products\/itil-4-foundation-course-examination\"\u003eclick here\u003c\/a\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThis course prepares participants for the examination leading to the ITIL 4 Specialist - High Velocity IT Certificate. A 90-minute, 40 question, multiple-choice exam is administered by an independent examination body, \u003c\/span\u003e\u003ca href=\"https:\/\/www.peoplecert.org\/\"\u003e\u003cspan data-contrast=\"none\"\u003ePeopleCert\u003c\/span\u003e\u003c\/a\u003e\u003cspan data-contrast=\"auto\"\u003e. A passing mark of 70% is required to receive your certificate.\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThe exam is provided as an online examination voucher, upon activation of your course you will receive an email from PeopleCert with information on how to register and schedule your exam. The examination is 90 minutes, please allow for an additional 30 minutes for set up and authentication. You will require a photo identification, quiet space, webcam, speakers and a reliable internet connection.\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThe exam schedule is available 24\/7 so you can sit your exam at a time that suits you. Your voucher will be valid for 12 months, we do recommend you complete your examination as close to the course date as you can – this is when the information is fresh and relevant. \u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Material \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cp\u003eAccess to your own online learning portal for 12-months to work through the course materials and prepare for the examination. The course is delivered via downloadable resources, exams and instructor videos. Instructor assistance is available via email.\u003c\/p\u003e\n\u003cp\u003eITIL 4 Specialist: High Velocity IT online exam voucher from PeopleCert. \u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThe official ITIL 4 publication available from PeopleCert is included as an eBook. When you redeem your PeopleCert Voucher Code, there will be a new eBook in the ‘My eBooks’ section of your PeopleCert Account.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eSFIA Skills \u0026amp; Industry Accreditation\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003eAfter completion of this course, you may apply for self-directed learning PDU's through PMI. A certificate of attendance is available upon request. \u003c\/p\u003e\n\u003cp\u003eThis course enables participants to develop their knowledge and proficiency in the following Skills Framework for the Information Age (SFIA®) professional skills:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eMETL: Methods and tools\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRLMT: Stakeholder Relationship Management\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003eITMG: Technology Service Management\u003c\/li\u003e\n\u003cli\u003eSEAC: Service Acceptance\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis list gives the core SFIA skills covered by the course.  Elements relevant to other SFIA skills may also be included to a lesser depth.  Proficiency in a SFIA skill is measured by performance assessment and is achieved through actual substantial use of that skill in a real-world situation over some time. In course assignments and exercises undertaken through a course can demonstrate elements of the relevant skills which can then be further developed back in the workplace.  Acquiring new skills and building on existing skills, ideally occurs within the context of an agreed development plan for each person that ensures that their personal circumstances, strengths and development needs are met.\u003c\/p\u003e","brand":"ITIL","offers":[{"title":"Default Title","offer_id":41679812690104,"sku":"","price":1495.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/HIT_SPO.png?v=1763932338"},{"product_id":"dvms-cyber-resilience-professional-practitioner-self-paced-online-certification","title":"DVMS Cyber Resilience - Practitioner Self-Paced Online Course \u0026 Examination","description":"\u003cp\u003e\u003cspan\u003eThe DVMS Cyber Resilience Professional Practitioner \u003c\/span\u003ecourse builds on the Foundation course and teaches participants the skills to transform any best-practice programs into an integrated, adaptive, and culture-driven Digital Value Management Governance and Assurance System®(DVMS) capable of transforming systemic cyber risk into operational resilience.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThe course develops practitioner-level competencies to transform systemic cyber risk into operational resilience by uniting Fragmented Frameworks and Standards.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThis course is accredited by APMG Internationals and leads to the DVMS Cyber Resilience Professional Practitioner Certification. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThis self-paced online course provides you access to your own online learning portal to work through the course materials. Approx. 16-hours of content is included as instructor-led videos and downloadable resources. \u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Overview \u0026amp; Learning Outcomes\u003c\/h3\u003e\n\u003cp\u003eThis course develops practitioner-level competencies in building a Digital Value Management System® (DVMS) to transform systemic cyber risk into operational resilience by uniting Fragmented Frameworks and Standards, such as NIST, ITSM, GRC, and ISO into a single, adaptive Governance, Resilience, and Assurance (GRA) operating system that keeps your digital business running, no matter the disruption.\u003c\/p\u003e\n\u003cp\u003eIt builds progressively from mindset and models to systems thinking, governance integration, and continuous improvement, culminating in a capstone synthesis project.\u003c\/p\u003e\n\u003cp\u003eLearners synthesise course concepts; DVMS overlay, CPD, MVC, 3D Knowledge Model, DVCMM, and governance frameworks into a strategic practitioner plan demonstrating cyber-resilience maturity, cultural awareness, and measurable improvement.\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Modules\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eModule 1 – Practitioner Foundations\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003e1.1 Transitioning to a Practitioner’s Mindset\u003c\/strong\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDifferentiate between compliance-driven and practitioner (strategy-risk-aligned) mindsets.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstand adaptive, proactive decision-making in cybersecurity operations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIdentify behaviours and mindsets that enable value creation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003e1.2 The 3D Knowledge Model\u003c\/strong\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDescribe X and Y axes of the model for mapping knowledge and dependencies.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eApply both axes to enhance decision-making and resilience.\u003cbr\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e1.3 3D Knowledge Model: Z-Axis \u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eExplore culture and leadership as drivers of practitioner effectiveness.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEvaluate how culture influences resilience and governance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDevelop strategies for building generative culture.\u003cbr\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e1.4 The Role of Questions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eFormulate practitioner-level diagnostic and strategic questions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUse inquiry to uncover hidden risks, dependencies, and assumptions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEmbed questioning as a foundation for proactive cybersecurity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e1.5 Strategy-Risk\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eExplain the unity of strategy and risk.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eApply the space-time analogy to decision-making.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEvaluate the consequences of siloed strategy and risk management.\u003cbr\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eModule 2 – Systems Thinking and Operational Integration\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003e2.1 Systems Thinking Fundamentals\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eUnderstand system structure, behaviour, and culture in cybersecurity.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eApply systems tools (causal loops, iceberg, BOT graphs).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIdentify feedback loops and leverage points for resilience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e2.2 Strategy-Risk: Reinforce \u0026amp; Operationalise\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eIntegrate strategy-risk thinking into daily cybersecurity practices.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDesign cross-functional collaboration processes for alignment.\u003cbr\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e2.3 Deep Dive into the CPD Model\u003c\/strong\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eAnalyse workflows through the CPD (Create-Protect-Deliver) Model.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMap assurance loops and feedback mechanisms.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e2.4 MVC Operationalised by CPD\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDescribe how CPD loops enable Minimum Viable Capabilities (MVC).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMap NIST CSF core functions to CPD and MVC for execution alignment.\u003cbr\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e2.5 Be the Menace\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eApply use and misuse cases to anticipate threats.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIntegrate adversarial modeling into assurance and measurement planning.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 3 – Governance, Capabilities, and Measurement\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e3.1 DVMS as a Governance Overlay\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eUnderstand DVMS as a system overlay linking governance, strategy, and execution.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMap workflows to MVCs and assess governance loops.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e3.2 Minimum Viable Capabilities (MVC)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eExplain and apply the seven MVCs across workflows.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUse the 3D Knowledge Model (Z-axis) to identify cultural barriers.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e3.3 QO–QM Validation \u0026amp; Metrics\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eApply GQM (Goal–Question–Metric) and QO–QM frameworks.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAlign metrics with strategic outcomes and continuous improvement.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e3.4 FastTrack™ Approach\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eSequence capability deployment based on maturity and culture.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUse governance feedback and cultural diagnostics for dynamic adaptation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e3.5 Risk Team Structure \u0026amp; Collaboration\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDesign and assess cross-functional risk teams.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIntegrate DVMS, MVC, and QO–QM in governance and decision-making.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 4 – Innovation, Maturity, \u0026amp; Adaptation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e4.1 The Four Aspects of Innovation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDistinguish incremental, sustaining, adaptive, and disruptive innovation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eApply systems thinking to identify innovation leverage points.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e4.2 Nonlinear Adoption – Revisiting Phases\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eContrast linear and nonlinear adoption models.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMap feedback loops that drive adaptation and cultural learning.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e4.3 DVCMM (Digital Value Capability Maturity Model)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDefine DVCMM levels (0–3) across MVCs.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eBenchmark maturity and link Govern\/Assure to capability deployment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e4.4 Bridge to Day 5 – Synthesis Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eIntegrate systems thinking, governance, culture, and measurement.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFormulate a capstone action plan for cyber resilience improvement.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 5 – Integration, Improvement, and Mastery\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e5.1 Continual Improvement \u0026amp; Innovation Loops\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDesign feedback mechanisms for single- and double-loop learning.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEmbed continuous improvement into operations and culture.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e5.2 Integrating Governance, Measurement, \u0026amp; Culture\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eUnify DVMS governance, GQM\/QO–QM measurement, and cultural diagnostics.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDesign feedback loops for adaptive improvement and resilience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e5.3 Capstone Synthesis \u0026amp; Practitioner Reflection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eApply all course models to a real-world cybersecurity challenge.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDevelop an actionable improvement plan aligned with strategy-risk priorities.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eReflect on practitioner growth and continuous learning.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho should attend\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eThe DVMS Practitioner course is designed for ITSM, GRC, Cybersecurity, and Business professionals responsible for designing, implementing, operating, and continually innovating an integrated, adaptive, and culture-driven Digital Value Management Governance and Assurance System capable of delivering the resilient, compliant, and trusted outcomes government regulators expect.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003eStudents must have attended and completed the DVMS Cyber Resilience Professional Foundation Certificate, which is a pre-requisite for acceptance on the Practitioner level course.\u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eThis course prepares you for the open-book exam leading to the DVMS Cyber Resilience Professional Practitioner Certification. Students can choose between the \u003cstrong\u003eImplementer\u003c\/strong\u003e or \u003cstrong\u003eAuditor\u003c\/strong\u003e exam pathway and the relevant exam voucher will be provided. This exam is administered by APMG International. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eQuestions test your ability to apply concepts, analyse scenarios, and evaluate information rather than memorise content. \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eImplementer\u003c\/strong\u003e - evaluates one’s knowledge of operationalising a DVMS Cyber Resilience Professional program that is fit for use within an organisation and is in alignment with organisational strategic policies.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAuditor\u003c\/strong\u003e - evaluates one’s knowledge of ensuring that a DVMS Cyber Resilience Professional program delivers the desired business and regulatory outcomes expected by executive leadership and government regulators.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eExam Format:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli style=\"list-style-type: none;\"\u003e\n\u003cul\u003e\n\u003cli\u003eOnline, proctored\u003c\/li\u003e\n\u003cli\u003eDuration 150-minute (2.5 hours)\u003c\/li\u003e\n\u003cli\u003e65 multiple choice questions per exam\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003ePass Mark – 62% (39 marks)\u003c\/li\u003e\n\u003cli\u003eOpen book: Course book, slides, and case study materials (unaltered).\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe open-book format reflects the real-world nature of professional practice, where information access is available, but critical thinking and application skills are essential for success.\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eCourse Material \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cp\u003eOur self-paced online course provides candidates with access to their own online learning portal for 12 months to work through the course materials and prepare for the examination. \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan data-ccp-props=\"{}\"\u003eSelf-Paced Video Learning, \u003c\/span\u003eapprox. 16 hours + resources.\u003c\/li\u003e\n\u003cli\u003eAccess to The Fundamentals of Adopting the NIST Cybersecurity Framework Body of Knowledge Publication\u003c\/li\u003e\n\u003cli\u003eAccess to A Practitioner’s Guide to Adapting the NIST Cybersecurity Framework Body of Knowledge Publication\u003c\/li\u003e\n\u003cli\u003eDVMS Cyber Resilience Professional Foundation Exam Voucher (implementer or auditor) from APMG International.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eA digital badge you can share with your network of your course achievement will be provided via email upon passing your certification exam.\u003c\/p\u003e","brand":"NIST","offers":[{"title":"Default Title","offer_id":41680364798136,"sku":"","price":4895.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/NISTPRC_SPO.png?v=1749538757"},{"product_id":"itil-4-foundation-online-examination-only","title":"ITIL® 4 Foundation Examination + eBook + Take2","description":"\u003ch4\u003e\u003cspan\u003eITIL has been updated in February 2026, ITIL Version 5 is now available! \u003c\/span\u003e\u003c\/h4\u003e\n\u003ch4\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itil-foundation-version-5-course-examination\"\u003e\u003cspan\u003eView our ITIL Foundation (Version 5) course here.\u003c\/span\u003e\u003c\/a\u003e\u003c\/h4\u003e\n\u003cp\u003e\u003cspan\u003ePurchasing this option provides you with: \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eITIL 4 Foundation online exam voucher from PeopleCert (valid for 12-months)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eTake2 exam re-sit from PeopleCert (activated for 'failed' attempts only)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eITIL 4 Foundation official publication, available as an eBook\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eITIL 4 Official Training Materials from PeopleCert\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eThis PeopleCert exam voucher is for the ITIL 4 Foundation certification which was released at the end of February 2019. This is the pre-requisite for any additional ITIL 4 Certifications. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eITSM Hub offer ITIL 4 Foundation course and exam options, either instructor-led classroom or self-paced online. These options include the courseware and examination. If you have self studied and only require the examination voucher the details are below.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eExam details and process\u003c\/h3\u003e\n\u003cp\u003eThe ITIL 4 Foundation examination is:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e60-minute, 40 question, multiple-choice exam is administered by an independent examination body, PeopleCert.\u003c\/li\u003e\n\u003cli\u003eA passing mark of 65% is required to receive your certificate.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe exam is provided as an online examination voucher, once payment is made you will receive an email from PeopleCert with information on how to register and schedule your exam. Once registered you will be able access your eBook and schedule your exam.\u003c\/p\u003e\n\u003cp\u003eThe examination is 60 minutes, please allow for an additional 30 minutes for set up and authentication. You will require a photo identification, quiet space, webcam, speakers and a reliable internet connection.\u003c\/p\u003e\n\u003cp\u003eThe exam schedule is available 24\/7 so you can sit your exam at a time that suits you. Your voucher will be valid for 12 months..\u003c\/p\u003e\n\u003cp\u003eBefore you schedule your exam, ensure your computer system meets the mandatory requirements. You will require a photo ID, quiet space, PC or Mac computer with a webcam, speakers and a reliable internet connection to complete your exam.\u003c\/p\u003e\n\u003ch3\u003eExam Only Purchase Inclusions\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003eITIL 4 Foundation online exam voucher \u003cstrong\u003eplus\u003c\/strong\u003e a complimentary ITIL 4 Foundation exam re-sit if you miss out on passing your certification the first time.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eThe official ITIL 4 publication available from AXELOS is included as an eBook and provided as a voucher for the candidate to download from PeopleCert.\u003c\/p\u003e","brand":"ITIL","offers":[{"title":"Default Title","offer_id":41697741144248,"sku":"","price":850.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/I4F_EXAMONLY.png?v=1749766394"},{"product_id":"iso-iec-27001-foundation-course","title":"ISO\/IEC 27001 Foundation Course \u0026 Examination","description":"\u003cp\u003eThe ISO\/IEC 27001 Foundation course introduces the key concepts, structure, and terminology of ISO\/IEC 27001, providing a solid understanding of information security management. It is the first step to qualify for ISO\/IEC 27001 Foundation standard on data security.  \u003c\/p\u003e\n\u003cp\u003eOur self-paced online ISO\/IEC 27001 Foundation course prepares you for the exam leading to the ISO\/IEC 27001 Foundation Certification.   \u003c\/p\u003e\n\u003cp\u003eWith your Self-Paced Online Course, you receive:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAccess to 8 lessons of our ISO\/IEC 27001 Foundation course (7 hours of instructor-led video content)\u003c\/li\u003e\n\u003cli\u003e24\/7 availability for 12-months\u003c\/li\u003e\n\u003cli\u003eThis course is expected to take approximately 15 hours to complete  \u003c\/li\u003e\n\u003cli\u003eOfficial SO\/IEC 27001 Foundation online exam voucher from APMG, the global examination provider\u003c\/li\u003e\n\u003cli\u003eInstructor assistance is available via email \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eGain foundation level knowledge of how the standard operates in a typical organisation\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003eISO\/IEC 27001 (ISO 27001) is an international standard for Information Security management. It provides a model to establish, implement, maintain and continually improve a risk-managed Information Security Management System (ISMS). \u003c\/p\u003e\n\u003cp\u003eThe standard forms the basis for effective management of sensitive, confidential information and for the application of information security controls. \u003c\/p\u003e\n\u003cp\u003eAn organisation that conforms to the ISO\/IEC 27001 standard possesses clear, objective proof of its commitment to continued improvement of control over its sensitive and confidential information. ISO\/IEC 27001 therefore provides reassurance to sponsors, shareholders and customers that the organisation has expert control over its risk management and data security.\u003c\/p\u003e\n\u003cp\u003eDue to the diversity of different organisation’s information assets – the ISO\/IEC 27001 standard is adaptable according to an organisation’s requirements. The design and implementation of the ISMS is tailored to the organisation’s objectives, information assets, operational processes, governing legal requirements and regulatory security requirements. \u003c\/p\u003e\n\u003cp\u003eThe ISO\/IEC 27001 Foundation course provides foundation level knowledge of how the standard operates in a typical organisation. Content of the course includes;  \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction, background and terminology \u003c\/li\u003e\n\u003cli\u003eKey publications that compose the family of ISO\/IEC 27001 standard\u003c\/li\u003e\n\u003cli\u003eLeadership and support of an Information Security Management System\u003c\/li\u003e\n\u003cli\u003ePlanning and managing of an Information Security Management System\u003c\/li\u003e\n\u003cli\u003eGoals of control and controls for an Information Security Management System\u003c\/li\u003e\n\u003cli\u003eAcquiring ISO\/IEC 27001 qualification. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cp\u003eAt the end of the course, provided the exam is successful, the examinee will know:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe scope and purpose of ISO\/IEC 27001 and how it can be used.\u003c\/li\u003e\n\u003cli\u003eThe key terms and definitions used in the ISO\/IEC 27000 series.\u003c\/li\u003e\n\u003cli\u003eThe fundamental requirements for an ISMS in ISO\/IEC 27001 and the need for continual improvement.\u003c\/li\u003e\n\u003cli\u003eThe processes, their objectives and high level requirements.\u003c\/li\u003e\n\u003cli\u003eApplicability and scope definition requirements.\u003c\/li\u003e\n\u003cli\u003eUse of controls to mitigate IS risks.\u003c\/li\u003e\n\u003cli\u003eThe purpose of internal audits and external certification audits, their operation and the associated terminology.\u003c\/li\u003e\n\u003cli\u003eThe relationship with best practices and with other related International Standards: ISO 9001 and ISO\/IEC 20000. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho should attend\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003eThe ISO\/IEC 27001 Foundation course is aimed professionals who are:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSupporting the implementation, operation or maintenance of an ISMS within an organisation.\u003c\/li\u003e\n\u003cli\u003eRequired to audit an ISMS and to have a basic understanding of the standard.\u003c\/li\u003e\n\u003cli\u003eWorking within an organisation with an ISMS, whether the organisation is already certified or is considering certification to ISO\/IEC 27001. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003ePre-requisites\u003c\/h3\u003e\n\u003cp\u003eThere are no pre-requisites for this Foundation course.\u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003eThis course prepares participants for the examination leading to the ISO\/IEC 27001 Foundation certificate, granted by APMG International: \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e50 multiple choice questions  \u003c\/li\u003e\n\u003cli\u003e40 minute exam  \u003c\/li\u003e\n\u003cli\u003ePass Mark – over 50% (25\/50)  \u003c\/li\u003e\n\u003cli\u003eClosed book  \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eCourse Material \u0026amp; Inclusions\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003eAccess to your own online learning portal for 12-months to work through the course materials and prepare for the examination. \u003c\/p\u003e\n\u003cp\u003eISO\/IEC 27001 Foundation online exam voucher, this is issued from APMG International (global examination body) on the same day your course access is activated. The schedule is available 24\/7 so you can book and register for your exam at a time that suits. A webcam and internet connection is required. \u003c\/p\u003e\n\u003cp\u003eA digital badge you can share with your network will be provided via email upon passing your certification exam with APMG\u003c\/p\u003e","brand":"NIST","offers":[{"title":"Default Title","offer_id":41973012463800,"sku":"","price":995.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/isoiec27001-foundation-300ppi_png.webp?v=1778524244"},{"product_id":"itil-4-leader-digital-it-strategy-self-paced-online-course-examination","title":"ITIL® 4 Leader: Digital \u0026 IT Strategy Self-Paced Online Course \u0026 Examination","description":"\u003cp\u003eOur ITIL 4 Leader: Digital \u0026amp; IT Strategy self-paced online course gives you 12 months’ access to your own online learning portal, with interactive content you can complete at your own pace.\u003c\/p\u003e\n\u003cdiv\u003eYour eLearning bundle includes:\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003eAccess to your online portal for 12-months\u003c\/li\u003e\n\u003cli\u003eInteractive eLearning course and sample exams\u003c\/li\u003e\n\u003cli\u003ePeopleCert online exam voucher\u003c\/li\u003e\n\u003cli\u003eOfficial ITIL publication (eBook)\u003c\/li\u003e\n\u003cli\u003eGet stuck or have questions? You can contact our experts directly for assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan data-ccp-props='{\"134233117\":false,\"134233118\":false,\"335559738\":75,\"335559739\":75}'\u003eThe ITIL 4 Foundation certification is the pre-requisite and must be achieved prior to starting this class.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW211207266 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW211207266 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003eThis module will focus on the alignment of digital business strategy with IT strategy. The module also covers how disruption from new technologies are impacting organisations in every industry and how business leaders are responding. The pace of evolution in the digital world has never been so fast and organisations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW211207266 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003e.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW211207266 BCX0\" data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThe module will help IT leaders and aspiring leaders build and implement effective IT and digital strategy that can tackle digital disruption and drive success. With the speed at which digital technologies are evolving, organisations have had to accelerate the adoption of a flexible, digital transformation strategy that includes a holistic approach spanning across the enterprise.\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":false,\"134233118\":false,\"335559738\":75,\"335559739\":75}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThe unavoidable interaction between people, digital technologies, and physical assets has created an increasingly fast-paced and complex environment that requires organisations to be more agile, better equipped to adapt what they do, and ready to adopt new ways of working to remain competitive.\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":false,\"134233118\":false,\"335559738\":75,\"335559739\":75}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eFor leaders, the development of a digital transformation strategy comes with its own distinct set of challenges – from both a technical and cultural perspective.\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":false,\"134233118\":false,\"335559738\":75,\"335559739\":75}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThe course agenda covers the following ITIL 4 practices to help you understand the major factors that contribute to the successful ITIL 4 Strategic Leader: Digital \u0026amp; IT Strategy:\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":false,\"134233118\":false,\"335559738\":75,\"335559739\":75}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\u003cspan data-contrast=\"auto\"\u003eArchitecture Management\u003c\/span\u003e\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eContinual Improvement\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eKnowledge Management\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eMeasurement and Reporting Management\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"4\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eOrganisational Change Management\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"5\" data-aria-level=\"1\"\u003e\u003cspan data-contrast=\"auto\"\u003ePortfolio Management\u003c\/span\u003e\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eProject Management\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eRelationship Management\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eRisk Management\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"4\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eService Financial Management\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"5\" data-aria-level=\"1\"\u003e\u003cspan data-contrast=\"auto\"\u003eStrategy Management\u003c\/span\u003e\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eWorkforce and Talent Management\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan data-ccp-props=\"{}\"\u003eThis course is ideal for IT leaders and aspiring leaders who want to develop the essential skills required to overcome digital disruption from new technologies. The all-new course structure is taught through interactive case studies and practical hands-on exercises. This ensures participants will learn a structured and flexible approach for addressing service management challenges as well as how to get the most value from their digital property. \u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-contrast=\"none\"\u003eUpon the successful completion of this course, you will have the ability to:\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"none\"\u003eDemonstrate the use of ITIL guiding principles in digital and IT strategy decisions and activities\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"none\"\u003eRelate the concepts of digital and IT strategy, the service value system (SVS), and the service value chain, as well as explain how they work together to create value in markets that are being transformed by digital and information technology\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600,\"335559739\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan data-contrast=\"none\"\u003eYou will also gain a clear understanding of:\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\u003cspan data-contrast=\"none\"\u003eWhy organisations need to change the way they do business in markets disrupted by digital and information technology, and relate this to the concepts of strategy they will need to master as they make these changes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"none\"\u003eHow an organisation uses their digital and IT strategy to remain viable in environments disrupted by digital technology\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"none\"\u003eThe strategic approaches made possible by digital and information technology to achieve customer\/market relevance and operational excellence\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"none\"\u003eThe risks and opportunities of digital and IT strategy\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"4\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"none\"\u003eThe steps and techniques involved in defining and advocating for a digital and IT strategy\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"5\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"none\"\u003eHow to implement a digital and IT strategy\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eWho should attend\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW143651886 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW143651886 BCX0\"\u003eThis course is for IT and business directors, heads of departments, aspiring business leaders, and other business professionals across the organisation who are looking for guidance that will help them craft a digital vision, shape an IT and business strategy, and drive organisational change\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW143651886 BCX0\"\u003e.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW143651886 BCX0\" data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eFor this course you are required to have successfully attained your ITIL 4 Foundation certificate. You will need to provide us with a copy of your certificate upon registration in order to be admitted into this course. To look at available dates for the ITIL 4 Foundation Certification Course, \u003c\/span\u003e\u003ca href=\"\/products\/itil-4-foundation-course-examination\"\u003eclick here\u003cspan\u003e.\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW92684282 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW92684282 BCX0\"\u003eIt is also highly recommended you have a minimum of 3 years IT management experience. This is a strategy course with a lot of business (MBA level) content so having management or business experience is highly recommended to ensure you get the most out of the course and content.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW92684282 BCX0\" data-ccp-props='{\"335559737\":600,\"469777462\":[8427],\"469777927\":[0],\"469777928\":[4]}'\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThis course prepares participants for the examination leading to the ITIL 4 Leader: Digital \u0026amp; IT Strategy Certificate. \u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eITIL 4 Leader: Digital and IT Strategy includes four case study assignments that are graded in-session and a multiple-choice exam taken subsequent to the training course.\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eCandidates must pass all the case study assignments to take the exam. This will be confirmed to candidates by the trainers before the end of the training.\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eCandidates who fail to complete the case study assignments in-session may be given an additional individual written assignment that is based on the same case study.\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThe exam is provided as an online examination voucher, upon activation of your course you will receive an email from PeopleCert with information on how to register and schedule your exam. Please allow for an additional 30 minutes for set up and authentication. You will require a photo identification, quiet space, webcam, speakers and a reliable internet connection.\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThe exam schedule is available 24\/7 so you can sit your exam at a time that suits you. Your voucher will be valid for 12 months, we do recommend you complete your examination as close to the course date as you can – this is when the information is fresh and relevant. \u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Material \u0026amp; Inclusions\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003eAccess to your own online learning portal for 12-months to work through the course materials and prepare for the examination. The course is delivered via downloadable resources, exams and instructor videos. Instructor assistance is available via email.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eITIL Leader - Digital \u0026amp; IT Strategy online exam voucher from PeopleCert. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThe official ITIL 4 publication available from AXELOS is included as an eBook and provided on the first day of your course access as part of your PeopleCert exam voucher. When you redeem your PeopleCert Voucher Code, there will be a new eBook in the ‘My eBooks’ section of your PeopleCert Account.\u003c\/p\u003e\n\u003ch3\u003eSFIA Skills \u0026amp; Industry Accreditation\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003eAfter completion of this course, you may apply for self-directed learning PDU's from PMI. A certificate of attendance is also available upon request. \u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThis course enables participants to develop their knowledge and proficiency in the following Skills Framework for the Information Age (SFIA®) professional skills:\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eGOVN: Governance\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eITSP: Strategic Planning\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eSTPL: Enterprise and Business Architecture\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"4\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eOCDV: Organisational Capability Development\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"5\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eORDI: Organisation Design and Implementation\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eRLMT: Stakeholder Relationship Management\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eBURM: Risk Management\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eITMG: Technology Service Management\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"4\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003ePOMG: Portfolio Management \u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThis list gives the core SFIA skills covered by the course.  Elements relevant to other SFIA skills may also be included to a lesser depth.  Proficiency in a SFIA skill is measured by performance assessment and is achieved through actual substantial use of that skill in a real-world situation over some time. In course assignments and exercises undertaken through a course can demonstrate elements of the relevant skills which can then be further developed back in the workplace.  Acquiring new skills and building on existing skills, ideally occurs within the context of an agreed development plan for each person that ensures that their personal circumstances, strengths and development needs are met.\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\u003c\/p\u003e","brand":"ITIL","offers":[{"title":"Default Title","offer_id":42019373940920,"sku":"","price":1895.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/DITS_SPO.png?v=1763932367"},{"product_id":"prince2-7-foundation-practitioner-bundle","title":"PRINCE2® 7 Foundation \u0026 Practitioner Bundle","description":"\u003cp\u003eOur PRINCE2® 7 bundle includes our Foundation and Practitioner courses purchased together for a discounted course fee. \u003c\/p\u003e\n\u003cp\u003e\u003cspan data-mce-fragment=\"1\"\u003eYou will be able to complete our instructor-led courses which are held in our virtual classroom. You have 12 months to attend and complete both courses. You need to complete the Foundation course before you can attend the Practitioner level.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eBundle Overview\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eWe have \u003c\/span\u003eeverything\u003cspan\u003e you need when it comes to PRINCE2 and we want to offer you a fast-track to upskilling and achieving your PRINCE2 certification at the best possible price, in the easiest possible way. That’s why we’ve introduced the PRINCE2 Course Bundle.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThe bundle includes latest edition of PRINCE2 including:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/prince2-7-foundation-course-examination\"\u003ePRINCE2® 7 Foundation\u003c\/a\u003e \u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/prince2-7-practitioner-course-examination\"\u003ePRINCE2® 7 Practitioner\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eClick on the course title to get access to course descriptions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s how the training bundle works:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eTake live, virtual instructor-led courses on specific dates throughout the year; hosted live online by our expert instructor. See individual course pages for dates and times, or discuss your options with one of our team members. \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eBegin with the PRINCE2 7 Foundation live, virtual, instructor-led course.\u003c\/li\u003e\n\u003cli\u003eTake the live, virtual instructor-led PRINCE2 Practitioner course any time within the12 months, post Foundation. \u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003eThe PRINCE2 7 Foundation course is a prerequisite for the Practitioner. There is no prerequisite for the PRINCE2 7 Foundation course. \u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cp\u003eExams and official eBooks are included with all courses. Please see each of the individual courses for details. \u003c\/p\u003e","brand":"PRINCE2","offers":[{"title":"Default Title","offer_id":42602838589624,"sku":null,"price":2795.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/P27_Bundle.png?v=1749596382"},{"product_id":"prince2-7-foundation-self-paced-online-course-examination","title":"PRINCE2® 7 Foundation Self-Paced Online Course \u0026 Examination","description":"\u003cp\u003eOur PRINCE2 7 Foundation e-learning course includes\u003cspan\u003e instructor-led video content, reading materials and downloadable resources. These materials and includes are designed to give you the confidence to pass your examination and provide you with a great understanding of PRINCE2.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eCandidates have access to the official PeopleCert eLearning course 12-months. An internet connection is required to access the portal. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eOur course will prepare you for the examination leading to the PRINCE2 7 Foundation Certificate and includes:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePeopleCert PRINCE2 7 Foundation online exam voucher\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOfficial publication available as an eBook \u003c\/li\u003e\n\u003cli\u003eOfficial PeopleCert course materials\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003ePRINCE2 is a globally recognised and established project management method that offers a structured, scalable, and tailorable approach to project management. Its focus on governance, risk management, and benefits realisation sets it apart from other qualifications. By integrating agile concepts and emphasizing tailoring, the new PRINCE2 is even more adaptable to diverse project environments. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003ePRINCE2 7 addresses changes in the project management sector and adapts to evolving working practices and technologies.  \u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eKey Updates for Emboldening Success: \u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eCentral Focus on People Management\u003c\/strong\u003e, \u003c\/span\u003e\u003cspan\u003erecognising the importance of human capital in project success.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eEnhanced Flexibility and Customisation\u003c\/strong\u003e,\u003c\/span\u003e\u003cspan\u003e adapting to the unique requirements of each project, across sectors.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eEmbracing Digital and Data Management\u003c\/strong\u003e,\u003c\/span\u003e\u003cspan\u003e equipping you with the right tools to keep your projects up to date in the digital era.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eIntegration of Sustainability into Project Performance\u003c\/strong\u003e,\u003c\/span\u003e\u003cspan\u003e aligning projects with environmental and social responsibility goals.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eCompatibility with Agile, Lean, and ITIL\u003c\/strong\u003e,\u003c\/span\u003e\u003cspan\u003e enhancing overall project performance.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eDesigned for all professionals, including aspiring or experienced project managers\u003c\/strong\u003e,\u003c\/span\u003e\u003cspan\u003e using simplified language and content which makes it more accessible to all.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003e \u003cspan\u003eWhy get PRINCE2 7 Foundation? \u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eA “how to” method that enables effective project management\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eImprove communication \u0026amp; collaboration between teams\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eIncrease efficiency \u0026amp; visibility\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eGet your skills recognised\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eGet in-demand project management skills relevant to a range of  roles\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eImprove job opportunities and salary prospects\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cp\u003eAt the end of your PRINCE2 7 Foundation course, candidates will have an understanding of the following:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003edefinitions \u003c\/span\u003e\u003cspan\u003eand \u003c\/span\u003e\u003cspan\u003echaracteristics\u003c\/span\u003e\u003cspan\u003e of a project\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eWhat makes a project a \u003c\/span\u003e\u003cspan\u003ePRINCE2 project\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003efeatures \u003c\/span\u003e\u003cspan\u003eand \u003c\/span\u003e\u003cspan\u003ebenefits \u003c\/span\u003e\u003cspan\u003eof PRINCE2\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003erole\u003c\/span\u003e\u003cspan\u003e of \u003c\/span\u003e\u003cspan\u003eproject management\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eThe seven \u003c\/span\u003e\u003cspan\u003easpects of project performance to be managed\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eThe PRINCE2 \u003c\/span\u003e\u003cspan\u003eprinciples\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eintegrated elements\u003c\/span\u003e\u003cspan\u003e of PRINCE2\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eOverview of \u003c\/span\u003e\u003cspan\u003ePRINCE2 processes\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003euser\/supplier\u003c\/span\u003e\u003cspan\u003e context\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eApplying and tailoring PRINCE2\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho should attend\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eAll Project Managers (certified and uncertified)\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eAspiring Project Managers\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eFor everyone aiming to enhance their project management skills\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003eThere are no mandatory prerequisites.\u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003eThis course prepares participants for the examination leading to the PRINCE2® 7 Foundation certification.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA 60-minute, 60 question, multiple-choice exam is administered by an independent examination body, PeopleCert.\u003c\/li\u003e\n\u003cli\u003eA passing mark of 60% is required to receive your certificate. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003eThe exam is provided as an online examination voucher, upon completing your course you will receive an email from PeopleCert with information on how to register and schedule your exam. The examination is 60 minutes, please allow for an additional 30 minutes for set up and authentication. You will require a photo identification, quiet space, webcam, speakers and a reliable internet connection. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003eThe exam schedule is available 24\/7 so you can sit your exam at a time that suits you. Your voucher will be valid for 12 months, we do recommend you complete your examination as close to the course date as you can – this is when the information is fresh and relevant. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Material \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cp\u003eThis course comes with access to PeopleCert PRINCE2 7 Foundation eLearning course;\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e9 hours of interactive content\u003c\/li\u003e\n\u003cli\u003eKnowledge checks help deepen your understanding and ensure that you grasp the material as you progress.\u003c\/li\u003e\n\u003cli\u003eAbility to choose your focus areas\u003c\/li\u003e\n\u003cli\u003eMultimedia elements, quizzes and activities that make your journey through the course engaging and enriching\u003c\/li\u003e\n\u003cli\u003eAuto-marked sample papers\u003c\/li\u003e\n\u003cli\u003eOfficial Training Materials; Learner Workbook and Quick Reference Guide to support exam preparation and continuous learning\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003ePRINCE2® 7 Foundation online exam voucher, valid for 12-months\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003eThe official PRINCE2® 7 Foundation publication available is included as an eBook. When you redeem your PeopleCert Voucher Code, there will be a new eBook in the ‘My Resources’ section of your PeopleCert Account. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e","brand":"PRINCE2","offers":[{"title":"Self-Paced Online","offer_id":42633629499576,"sku":"","price":1495.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/P2F_SPO.png?v=1763931585"},{"product_id":"prince2-7-practitioner-self-paced-online-course-examination","title":"PRINCE2® 7 Practitioner Self-Paced Online Course \u0026 Examination","description":"\u003cp\u003eOur PRINCE2 7 Practitioner self-paced online learning course includes\u003cspan\u003e instructor-led video content, reading materials and downloadable resources. These materials and includes are designed to give you the confidence to pass your examination and provide you with a great understanding of PRINCE2.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCandidates have access to the official PeopleCert eLearning course 12-months. An internet connection is required to access the portal. \u003c\/p\u003e\n\u003cp\u003eOur course will prepare you for the examination leading to the PRINCE2 7 Practitioner Certificate and includes:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePeopleCert PRINCE2 7 Practitioner online exam voucher\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOfficial PeopleCert course materials\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003ePRINCE2 is a globally recognised and established project management method that offers a structured, scalable, and tailorable approach to project management. Its focus on governance, risk management, and benefits realization sets it apart from other qualifications. By integrating agile concepts and emphasizing tailoring, the new PRINCE2 is even more adaptable to diverse project environments. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003ePRINCE2 7 addresses changes in the project management sector and adapts to evolving working practices and technologies. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eKey Updates for Emboldening Success: \u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cspan\u003eCentral Focus on People Management ,\u003c\/span\u003e\u003cspan\u003erecognising the importance of human capital in project success.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eEnhanced Flexibility and Customisation,\u003c\/span\u003e\u003cspan\u003e adapting to the unique requirements of each project, across sectors.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eEmbracing Digital and Data Management,\u003c\/span\u003e\u003cspan\u003e equipping you with the right tools to keep your projects up to date in the digital era.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eIntegration of Sustainability into Project Performance,\u003c\/span\u003e\u003cspan\u003e aligning projects with environmental and social responsibility goals.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eCompatibility with Agile, Lean, and ITIL,\u003c\/span\u003e\u003cspan\u003e enhancing overall project performance.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eDesigned for all professionals, including aspiring or experienced project managers,\u003c\/span\u003e\u003cspan\u003e using simplified language and content which makes it more accessible to all.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eWhy get PRINCE2 7 Practitioner?  \u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eApply and tailor the PRINCE2 method in any project regardless of size \u0026amp; complexity\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eImprove communication \u0026amp; collaboration between teams\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eDeliver successful projects on time and on budget\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eIncrease efficiency \u0026amp; visibility\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eGet your skills recognised\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eImprove job opportunities and salary prospects\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cbr\u003e\n\u003c\/div\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003eBy the end of this course, you will be able to understand: \u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eHow to apply the PRINCE2 principles in context\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eHow to apply effective people management in successful projects\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eHow to apply and tailor relevant aspects of PRINCE2 practices in context\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eHow to apply and tailor relevant aspects of PRINCE2 processes in context\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eWho should attend\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eAll Project Managers (certified and uncertified)\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eAspiring Project Managers\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eFor everyone aiming to enhance their project management skills\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003eTo take the PRINCE2 Practitioner examination you must provide proof of having passed one of the following: \u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003ePRINCE2® 7 (Foundation)\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003ePRINCE2® 6th Edition (Foundation or Practitioner)\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e Project Management Qualification (PMQ)*\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eProject Professional Qualification (PPQ)*\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eProject Management Professional (PMP)**\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eProject Management Professional (PMP)®**\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eCertified Associate in Project Management (CAPM)**\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eIPMA Level A® (Certified Projects Director)***\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eIPMA Level B® (Certified Senior Project Manager)***\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eIPMA Level C® (Certified Project Manager)***\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eIPMA Level D® (Certified Project Management Associate)***\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e*‘PMQ and PPQ’ are registered marks of the Association for Project Management \u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e*‘PMQ’ is a registered mark of the Association for Project Management. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e**'PMP and CAPM' are registered marks of the Project Management Institute, Inc. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e***‘IPMA Level A\/B\/C\/D’ are registered trademarks of the International Project Management Association. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003eAPM, PMI and IPMA are not affiliated with Axelos, nor do they endorse any Axelos qualifications. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003eThis course prepares participants for the examination leading to the PRINCE2® 7 Practitioner certification.  \u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eA 150-minute, 70 question, \u003c\/span\u003e\u003cspan\u003eobjective testing \u003c\/span\u003e\u003cspan\u003eexam is administered by an independent examination body, PeopleCert. \u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eCandidates are permitted to use the official \u003c\/span\u003e\u003cspan\u003ePRINCE2®7 Managing Successful Projects\u003c\/span\u003e\u003cspan\u003e. The official manual may be annotated and tabulated but no sticky notes and loose leaf papers containing additional notes will be allowed. If you wish to use your eBook, you are allowed to view your full eBook on a second portable device such as Smartphone, Tablet or Laptop.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eA passing mark of 60% is required to receive your certificate.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003eThe exam is provided as an online examination voucher, upon completing your course you will receive an email from PeopleCert with information on how to register and schedule your exam. The examination is 150 minutes, please allow for an additional 30 minutes for set up and authentication. You will require a photo identification, quiet space, webcam, speakers and a reliable internet connection. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003eThe exam schedule is available 24\/7 so you can sit your exam at a time that suits you. Your voucher will be valid for 12 months, we do recommend you complete your examination as close to the course date as you can – this is when the information is fresh and relevant. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCourse Material \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cp\u003eThis course comes with access to PeopleCert PRINCE2 7 Practitioner eLearning course which includes;\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e8 hours of interactive content\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eReal-world case studies that offer guidance on how to apply PRINCE2 to an entire project, from start to finish.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eKnowledge checks help deepen your understanding and ensure that you grasp the material as you progress.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAbility to choose your focus areas\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMultimedia elements, quizzes and activities that make your journey through the course engaging and enriching\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAuto-marked sample papers\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eOfficial Training Materials; Learner Workbook and Quick Reference Guide to support exam preparation and continuous learning\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003ePRINCE2® 7 Practitioner online exam voucher, valid for 12-months.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003eThe official PeopleCert training materials, available within the candidate exam portal.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003eThe official publication; PRINCE2® 7 Managing Successful Projects is required for this course and is included as an eBook with the PRINCE2® 7 Foundation level certification. If you don’t have the publication, please contact us at info@itsmhub.com.au to ensure you meet the prerequisites of this course. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"PRINCE2","offers":[{"title":"Self-Paced Online","offer_id":42640745627832,"sku":"","price":1295.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/P2P_SPO.png?v=1763931642"},{"product_id":"siam-foundation-self-paced-online-course-examination","title":"SIAM™ Foundation Self-Paced Online Course \u0026 Examination","description":"\u003cp\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW27257284 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW27257284 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003eService Integration and Management (SIAM) is a methodology used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organisation. This SIAM™ Foundation certification covers themes such as: potential benefits as well as the challenges and risks of implementing Service Integration and Management\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW27257284 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003e.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW27257284 BCX0\" data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan class=\"EOP SCXW27257284 BCX0\" data-ccp-props=\"{}\"\u003eWith your Self-Paced Online Course, you receive:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAccess to 8 lessons of our SIAM Foundation course (2.5 hours of instructor-led video content)\u003c\/li\u003e\n\u003cli\u003e24\/7 availability for 12-months\u003c\/li\u003e\n\u003cli\u003eDownloadable PDF's, including course presentation \u003c\/li\u003e\n\u003cli\u003eMid course quizzes with immediate online correction \u003c\/li\u003e\n\u003cli\u003e1 x sample examination\u003c\/li\u003e\n\u003cli\u003eOfficial SIAM Foundation online exam voucher from EXIN, the global examination provider\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eInstructor assistance is available via email \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThe SIAM™ certification also includes examples of implementation structures, governance, tooling and data considerations and the common processes used in a SIAM ecosystem. A candidate who successfully completes the SIAM™ Foundation knows how Service Integration and Management delivers business value and is able to contribute to the implementation and use of SIAM in an organisation.\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eService Integration and Management (SIAM) also has a synonym: multi-sourcing integration (MSI). Within the scope of this certification, only the term Service Integration and Management is used.\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eCandidates should be able to demonstrate knowledge of the fundamental concepts of Service Integration and an understanding of bringing together multiple service providers to strive for a common goal, in order to support the client organisations’ agreed objectives for service delivery.\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eLearning Outcomes\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003eAt the end of your SIAM Foundation course, candidates will have an understanding of the following:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"none\"\u003eUnderstand the main concepts and processes of SIAM that are used in organisations\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"none\"\u003eEstablish a SIAM ecosystem in order to better organise the organisation's resources\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"none\"\u003eProvide better support during a SIAM implementation by understanding the main considerations for the most important processes\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"4\" data-aria-level=\"1\"\u003e\u003cspan data-contrast=\"none\"\u003eReduce risks associated with Integrated Services and the SIAM ecosystem\u003c\/span\u003e\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"none\"\u003eConnect different practices with SIAM to boost and improve the organisation’s service provision.\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"none\"\u003eIntegrate services by using different structures based on SIAM practices and methodology\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"none\"\u003eRecognise the key stages of SIAM implementation in order to better plan its roll-out\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"4\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"none\"\u003eDetermine SIAM roles and responsibilities in processes and the organisation\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"5\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"none\"\u003eBetter select the most appropriate SIAM practices in line with the organisation’s environment and maturity.\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho should attend\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThis certification is aimed at professionals worldwide who have an interest in the practices of Service Integration and Management or that want to implement this methodology in an organisation, in particular those professionals who are already working with IT Service Management processes. Furthermore, this SIAM™ certification is intended for providers that want to implement and manage Service Integration and Management models.\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThe following roles could be interested in this module:\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eChief Strategy Officers (CSOs)\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eChief Information Officers (CIOs)\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eChief Technical Officers (CTOs)\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eService Managers\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eService Provider Portfolio Strategists\/Leads\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eProcess Managers\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"4\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eProject Managers\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"5\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eChange Managers\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eService Level Managers\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eBusiness Relationship Managers\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eProgram Managers\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"4\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eSupplier Managers\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"5\" data-aria-level=\"1\"\u003e\u003cspan data-contrast=\"auto\"\u003eService Architects\u003c\/span\u003e\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eProcess Architects\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eBusiness Change Practitioners and\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eOrganisational Change Practitioners\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-AU\" class=\"TextRun SCXW174488792 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW174488792 BCX0\"\u003eThere are no specific pre-requisites for entry to the examination; however it is strongly recommended that candidates have good knowledge of IT Service Management terminology, for instance through a recognised IT Service Management framework.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW174488792 BCX0\" data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThe EXIN SIAM™ Foundation exam tests a candidate’s knowledge and understanding of the terminology and the core principles of SIAM. This certification covers subjects including the potential benefits, challenges, and risks of implementing Service Integration and Management.\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThis course prepares you for the closed-book, 60 minute, 40 question exam leading to the SIAM™ Foundation Certification. This exam is administered by EXIN. You must attain a passing mark of 65% (26 marks) to be awarded the certificate.\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Material \u0026amp; Inclusions\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eAccess to your own online learning portal for 12-months to work through the course materials and prepare for the examination. This course is delivered via downloadable resources, practice exam and quizzes and 2.5 hours of instructor-video content. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eOur instructor is available via email for further assistance, questions or clarification.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eSIAM Foundation online exam voucher from the global examination provider EXIN. \u003c\/p\u003e\n\u003cp\u003eA digital badge you can share with your network of your course achievement will be provided via email upon passing your certification exam.\u003c\/p\u003e","brand":"SIAM","offers":[{"title":"Default Title","offer_id":42659324035256,"sku":null,"price":995.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/SIAM_SPO.png?v=1749540403"},{"product_id":"agile-project-management-foundation-self-paced-online-course-examination","title":"AgilePM® Foundation Self-Paced Online Course \u0026 Examination","description":"\u003cp\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW217890477 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW217890477 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003eIn the agile spirit of continual improvement the AgilePM framework has recently been updated to version 3. The new certification is aligned with advancements in agile methodologies, project management, business practices, and technology to embrace a shift to a more human-centered approach. \u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW217890477 BCX0\"\u003e\u003cspan class=\"NormalTextRun SpellingErrorV2Themed SCXW217890477 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003eOur self-paced online AgilePM\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW217890477 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003e Foundation\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW217890477 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003e course \u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW217890477 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003eprepares you for the exam leadi\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW217890477 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003eng to t\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW217890477 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003ehe \u003c\/span\u003e\u003cspan class=\"NormalTextRun SpellingErrorV2Themed SCXW217890477 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003eAgilePM\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW217890477 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003e Foundation\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW217890477 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003e \u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW217890477 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003eCertification. \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW217890477 BCX0\" data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-ccp-props=\"{}\" class=\"EOP SCXW27257284 BCX0\"\u003eWith your Self-Paced Online Course, you receive:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAccess to 12 lessons of our AgilePM Foundation course (7 hours of instructor-led video content)\u003c\/li\u003e\n\u003cli\u003e24\/7 availability for 12-months\u003c\/li\u003e\n\u003cli\u003eDownloadable PDF's, including course presentation \u003c\/li\u003e\n\u003cli\u003eMid course quizzes with immediate online correction \u003c\/li\u003e\n\u003cli\u003e1 x sample examination\u003c\/li\u003e\n\u003cli\u003eOfficial AgilePM Foundation online exam voucher from APMG, the global examination provider\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eInstructor assistance is available via email \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDownload the certification overview \u003ca href=\"https:\/\/hubs.ly\/Q0355GCz0\"\u003ehere\u003c\/a\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW91435583 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003eAgilePM Foundation introduces the DSDM Agile Project Management framework, a pragmatic and repeatable methodology. This course explains how to prepare for and run an agile project, highlighting documentation, techniques, roles and responsibilities recommended within the framework. Learn how to flex and deliver projects rapidly to meet your customer needs.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eAgilePM3 turns project management into agile project leadership, empowering you to master all elements of agile project management. Version 3 incorporates significant updates to the content and structure of the framework to better meet the needs of modern project teams, including new learning modules and a greater emphasis on leadership and value delivery:\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFocus on delivering value over merely delivering project outputs, ensuring meaningful business outcomes. \u003c\/li\u003e\n\u003cli\u003eEmpowering project managers to become leaders in their projects, shifting from traditional management to inspiring leadership. \u003c\/li\u003e\n\u003cli\u003eIntegration of Scrum to enhance project delivery effectiveness, using it as the core engine for product delivery. \u003c\/li\u003e\n\u003cli\u003eBetter strategies and support for managing projects with multiple teams, providing enhanced guidance for coordination and collaboration. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eBenefits for organisations; \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eRapid response to change\u003c\/strong\u003e: Agile methodologies prioritise the input of individuals and teams, empowering them to respond swiftly to changes in the market, customer needs, or technology.  \u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProven practice\u003c\/strong\u003e: Offers a structured and scalable corporate Agile framework based on proven practice; underlying framework established and regularly refined for over 20 years.  \u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIdeal balance\u003c\/strong\u003e: between the standards, rigour and visibility required for good project management, and the fast-pace, change and empowerment provided by Agile.  \u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAddresses full project lifecycle\u003c\/strong\u003e: Unlike other Agile frameworks, AgilePM is project-based, addressing the full project lifecycle, from initiation and foundations through to project closure.  \u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEffective governance\u003c\/strong\u003e: Built-in quality, governance and risk management controls to ensure ongoing viability of the project at various stages throughout the lifecycle.  \u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReduce risk of project failure\u003c\/strong\u003e: By embracing a team-oriented, iterative approach, organisations can identify and resolve potential issues early, significantly reducing the likelihood of project failures.  \u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnhanced collaboration\u003c\/strong\u003e: Agile fosters collaboration among team members and stakeholders, ensuring that the final product truly reflects customer expectations and needs.  \u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFaster delivery of value\u003c\/strong\u003e: Agile practices enable teams to consistently deliver functional increments of products, allowing organisations to provide value to customers sooner and enhance satisfaction. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cp\u003eUpon the successful completion of this course, you will understand: \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe underpinning philosophy and principles of Agile. \u003c\/li\u003e\n\u003cli\u003eThe lifecycle of an Agile project, including alternative configurations. \u003c\/li\u003e\n\u003cli\u003eThe products produced during an Agile project and their purpose. \u003c\/li\u003e\n\u003cli\u003eThe techniques used and their benefits and limitations. \u003c\/li\u003e\n\u003cli\u003eThe roles and responsibilities within an Agile project. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho should attend\u003c\/h3\u003e\n\u003cul style=\"font-weight: 400;\"\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"1\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"23\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cspan data-contrast=\"auto\"\u003ePractising project managers.\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":false,\"134233118\":false,\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559685\":720,\"335559737\":0,\"335559738\":0,\"335559739\":0,\"335559740\":259,\"335559991\":360}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"23\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eAgile team members looking to become Agile Project Managers.\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":false,\"134233118\":false,\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559685\":720,\"335559737\":0,\"335559738\":0,\"335559739\":0,\"335559740\":259,\"335559991\":360}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"3\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"23\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eIndividuals pursuing the AgilePM Practitioner Certificate.\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":false,\"134233118\":false,\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559685\":720,\"335559737\":0,\"335559738\":0,\"335559739\":0,\"335559740\":259,\"335559991\":360}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003eThere are no prerequisites for this course, however experience or an understanding of Scrum is recommended. \u003c\/p\u003e\n\u003cp\u003eITSM Hub provide \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/agile-scrum-essentials-course-examination-1\" rel=\"noopener\" target=\"_blank\"\u003eAgile Scrum Essentials\u003c\/a\u003e and \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/agile-scrum-master-course-examination-1\"\u003eAgile Scrum Master\u003c\/a\u003e certification courses, these are recommended prior to completing AgilePM Foundation. \u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv class=\"panel\"\u003e\n\u003cp\u003e\u003cspan data-contrast=\"none\"\u003eThis course prepares participants for the examination leading to Agile PM Foundation certificate, granted by\u003c\/span\u003e \u003ca href=\"https:\/\/apmg-international.com\/product\/agile-project-management-agilepmr-certification\" rel=\"noopener noreferrer\" target=\"_blank\"\u003e\u003cspan data-contrast=\"none\"\u003eAPMG International\u003c\/span\u003e\u003c\/a\u003e\u003cspan data-contrast=\"none\"\u003e:\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"1\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-listid=\"4\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eExam is 40 minutes; closed book\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559685\":1170}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-listid=\"4\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cspan data-contrast=\"auto\"\u003e50 multiple-choice questions (a passing score of 50% – 25 correct answers - is required)\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559685\":1170}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"3\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-listid=\"4\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eYou will receive an exam voucher for the web-based exam, to be scheduled after the course.\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559685\":1170}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"4\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-listid=\"4\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eUpon passing your exam a digital badge will be awarded by APMG International.\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559685\":1170}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Material \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cp\u003e\u003cspan class=\"TextRun SCXW63432937 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW63432937 BCX0\"\u003e\u003cspan\u003eAccess to your own online learning portal for 12-months to work through the course materials and prepare for the examination. This course is delivered via downloadable resources, practice exam and quizzes and 7 hours of instructor-video content.\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eA complimentary copy of the book, \u003ca href=\"https:\/\/store.apmg-international.com\/study-materials\/agile-pm-v3-reference-book\"\u003eAgile Project Management Handbook v3.0\u003c\/a\u003e, will be provided as an eBook  upon purchase of your course. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eAgilePM Foundation online exam voucher, this is issued from APMG International (global examination body) upon course activation. The schedule is available 24\/7 so you can book and register for your exam at a time that suits. A webcam and internet connection is required.\u003c\/p\u003e\n\u003cp\u003eUpon passing your certification course, a digital badge will be available for you to share with your network. \u003c\/p\u003e\n\u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e","brand":"Agile Scrum","offers":[{"title":"Default Title","offer_id":43097215566008,"sku":null,"price":1495.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/AgilePM3F_SPO.png?v=1749538103"},{"product_id":"prince2-7-foundation-practitioner-self-paced-online-course-exam-bundle","title":"PRINCE2® 7 Foundation \u0026 Practitioner Self-Paced Online Bundle","description":"\u003cp\u003eOur PRINCE2® 7 bundle includes our Foundation and Practitioner courses purchased together for a discounted course fee. \u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eYou will be able to complete your self-paced online courses at your leisure over the following 12-months. You need to complete the Foundation course and examination before you complete the Practitioner level.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eBundle Overview\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eWe have \u003c\/span\u003eeverything\u003cspan\u003e you need when it comes to PRINCE2 and we want to offer you a fast-track to upskilling and achieving your PRINCE2 certification at the best possible price, in the easiest possible way. That’s why we’ve introduced the PRINCE2 Course Bundle.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThe bundle includes latest edition of PRINCE2 including:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/prince2-7-foundation-course-examination\"\u003ePRINCE2® 7 Foundation\u003c\/a\u003e \u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/prince2-7-practitioner-course-examination\"\u003ePRINCE2® 7 Practitioner\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eClick on the course title to get access to course descriptions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s how the training bundle works:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eCandidates have access to the official PeopleCert eLearning courses. Candidate access is valid for 12-months from date of payment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eStart with your PRINCE2® 7 Foundation Self-Paced Online Course, you receive:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAccess to PeopleCert PRINCE2 7 Foundation eLearning course; 9 hours of interactive content\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eReal-world case studies that offer guidance on how to apply PRINCE2 to an entire project, from start to finish.\u003c\/li\u003e\n\u003cli\u003eKnowledge checks help deepen your understanding and ensure that you grasp the material as you progress.\u003c\/li\u003e\n\u003cli\u003eAbility to choose your focus areas\u003c\/li\u003e\n\u003cli\u003eMultimedia elements, quizzes and activities that make your journey through the course engaging and enriching\u003c\/li\u003e\n\u003cli\u003eAuto-marked sample papers\u003c\/li\u003e\n\u003cli\u003eOfficial Training Materials; Learner Workbook and Quick Reference Guide to support exam preparation and continuous learning\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eNext up your PRINCE2® 7 Practitioner Self-Paced Online Course, you receive:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAccess to PeopleCert PRINCE2 7 Practitioner eLearning course; 8 hours of interactive content\u003c\/li\u003e\n\u003cli\u003eKnowledge checks help deepen your understanding and ensure that you grasp the material as you progress.\u003c\/li\u003e\n\u003cli\u003eAbility to choose your focus areas\u003c\/li\u003e\n\u003cli\u003eMultimedia elements, quizzes and activities that make your journey through the course engaging and enriching\u003c\/li\u003e\n\u003cli\u003eAuto-marked sample papers\u003c\/li\u003e\n\u003cli\u003eOfficial Training Materials; Learner Workbook and Quick Reference Guide to support exam preparation and continuous learning\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e*Please ensure you complete the PRINCE2 Foundation course and achieve the certification prior to completing the PRINCE2 Practitioner course. \u003c\/p\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003eThe PRINCE2 7 Foundation course is a prerequisite for the Practitioner. There is no prerequisite for the PRINCE2 7 Foundation course. \u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cp\u003eYou will receive your PRINCE2® 7 Foundation and Practitioner online exam vouchers from PeopleCert, the global examination body. These will be provided to the candidate on the first day of course purchase and are valid for 12-months. \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePRINCE2 7 Foundation online examination voucher, valid for 12-months \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003ePRINCE2 7 Foundation official publication, available as an eBook - accessible from within your candidate portal\u003c\/li\u003e\n\u003cli\u003ePRINCE2 7 Practitioner online examination voucher, valid for 12-months\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"PRINCE2","offers":[{"title":"Default Title","offer_id":43403402641592,"sku":null,"price":2600.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/P27_Bundle_2.png?v=1749757983"},{"product_id":"agilepm-practitioner-self-paced-online-course-examination","title":"AgilePM® Practitioner Self-Paced Online Course \u0026 Examination","description":"\u003cp\u003e\u003cspan class=\"TextRun SCXW217890477 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW217890477 BCX0\"\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW183343986 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW183343986 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003eOur \u003c\/span\u003e\u003c\/span\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW183343986 BCX0\"\u003e\u003cspan class=\"NormalTextRun SpellingErrorV2Themed SCXW183343986 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003eAgilePM\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW183343986 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003e Practitioner V3\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW183343986 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003e course \u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW183343986 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003eprepares you for the exam leading to the \u003c\/span\u003e\u003cspan class=\"NormalTextRun SpellingErrorV2Themed SCXW183343986 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003eAgilePM\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW183343986 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003e \u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW183343986 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003ePractitioner\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW183343986 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003e \u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW183343986 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003eCertification from APMG. The AgilePM Foundation certificate is the pre-requisite to attend this course and exam. \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan class=\"TextRun SCXW217890477 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW217890477 BCX0\"\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW183343986 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW183343986 BCX0\" data-ccp-parastyle=\"No Spacing\"\u003eWith your Self-Paced Online Course, you receive:\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAccess to 6 modules of our AgilePM Practitioner course (2 hours of instructor-led video content)\u003c\/li\u003e\n\u003cli\u003e24\/7 availability for 12-months\u003c\/li\u003e\n\u003cli\u003eDownloadable PDF's \u003c\/li\u003e\n\u003cli\u003eEnd-of-lesson quizzes and interactive exercises\u003c\/li\u003e\n\u003cli\u003e1 x sample examination\u003c\/li\u003e\n\u003cli\u003eOfficial AgilePM Practitioner online exam voucher from APMG, the global examination provider\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eInstructor assistance is available via email \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eAgilePM Practitioner is is designed for experienced Project Managers with foundational agile knowledge who want to deepen their expertise and manage complex projects, Agile Team Leaders seeking to enhance their leadership skills and drive successful agile projects, and Agile Enthusiasts dedicated to mastering agile project management and leading their teams to new heights.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eAgilePM3 turns project management into agile project leadership, empowering you to master all elements of agile project management. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eVersion 3 incorporates significant updates to the content and structure of the framework to better meet the needs of modern project teams, including new learning modules and a greater emphasis on leadership and value delivery:\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFocus on delivering value over merely delivering project outputs, ensuring meaningful business outcomes. \u003c\/li\u003e\n\u003cli\u003eEmpowering project managers to become leaders in their projects, shifting from traditional management to inspiring leadership. \u003c\/li\u003e\n\u003cli\u003eIntegration of Scrum to enhance project delivery effectiveness, using it as the core engine for product delivery. \u003c\/li\u003e\n\u003cli\u003eBetter strategies and support for managing projects with multiple teams, providing enhanced guidance for coordination and collaboration. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eBenefits for organisations; \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eRapid response to change\u003c\/strong\u003e: Agile methodologies prioritise the input of individuals and teams, empowering them to respond swiftly to changes in the market, customer needs, or technology.  \u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProven practice\u003c\/strong\u003e: Offers a structured and scalable corporate Agile framework based on proven practice; underlying framework established and regularly refined for over 20 years.  \u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIdeal balance\u003c\/strong\u003e: between the standards, rigour and visibility required for good project management, and the fast-pace, change and empowerment provided by Agile.  \u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAddresses full project lifecycle\u003c\/strong\u003e: Unlike other Agile frameworks, AgilePM is project-based, addressing the full project lifecycle, from initiation and foundations through to project closure.  \u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEffective governance\u003c\/strong\u003e: Built-in quality, governance and risk management controls to ensure ongoing viability of the project at various stages throughout the lifecycle.  \u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReduce risk of project failure\u003c\/strong\u003e: By embracing a team-oriented, iterative approach, organisations can identify and resolve potential issues early, significantly reducing the likelihood of project failures.  \u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnhanced collaboration\u003c\/strong\u003e: Agile fosters collaboration among team members and stakeholders, ensuring that the final product truly reflects customer expectations and needs.  \u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFaster delivery of value\u003c\/strong\u003e: Agile practices enable teams to consistently deliver functional increments of products, allowing organisations to provide value to customers sooner and enhance satisfaction. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eUpon their successful completion of the course, attendees will understand:\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"1\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-listid=\"15\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eHow to apply a variety of agile practices to a project, for example, workshops, the MoSCoW technique to define project priorities, iterative development and modeling.  \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"1\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-listid=\"15\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eLearn techniques for testing, estimating, and assessing value delivery in an Agile project.     \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"3\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-listid=\"15\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eLearn the methods for facilitating and supporting Agile project teams.     \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"1\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-listid=\"15\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eLearn the approaches for managing and prioritising requirements in an Agile framework.\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eWho should attend\u003c\/h3\u003e\n\u003cp\u003eThis qualification is aimed at Practising project managers and\/or Agile team members who wish to become Agile Project Managers.\u003c\/p\u003e\n\u003cul style=\"font-weight: 400;\"\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"23\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eAgilePM Foundation Certified Professionals.\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"3\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"23\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eAgile team members who want to become Agile Project Managers.\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul style=\"font-weight: 400;\"\u003e\u003c\/ul\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003e\u003cspan class=\"TextRun Highlight SCXW9819674 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SpellingErrorV2Themed SCXW9819674 BCX0\"\u003eAgilePM\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW9819674 BCX0\"\u003e Foundation\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW9819674 BCX0\"\u003e certification is the prerequisite\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW9819674 BCX0\"\u003e \u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW9819674 BCX0\"\u003efor this course\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW9819674 BCX0\"\u003e.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\" class=\"EOP SCXW9819674 BCX0\"\u003e If you have not achieved this, you can view the course \u003ca href=\"https:\/\/www.itsmhub.co.nz\/products\/agile-project-management-foundation-course-examination\"\u003ehere\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv class=\"panel\"\u003e\n\u003cp\u003e\u003cspan data-contrast=\"none\"\u003eThis course prepares participants for the examination leading to Agile PM Practitioner certificate, granted by\u003c\/span\u003e \u003ca href=\"https:\/\/apmg-international.com\/product\/agile-project-management-agilepmr-certification\"\u003e\u003cspan data-contrast=\"none\"\u003eAPMG International:\u003c\/span\u003e\u003c\/a\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"1\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-listid=\"4\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\u003cspan data-contrast=\"auto\"\u003eExam is 2.5 hours; open book (only the official AgilePM manual is allowed).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"2\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-listid=\"4\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eObjective testing examination. 4 questions (20 points per question). (40\/80 points required to pass the exam (50%)\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559685\":1170}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"3\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-listid=\"4\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eYou will receive an exam voucher for the web-based exam, to be scheduled after the course.\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559685\":1170}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"4\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-listid=\"4\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eUpon passing your exam a digital badge will be awarded by APMG International.\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559685\":1170}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Material \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cp\u003e\u003cspan class=\"TextRun SCXW63432937 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW63432937 BCX0\"\u003e\u003cspan\u003eAccess to your own online learning portal for 12-months to work through the course materials and prepare for the examination. This course is delivered via downloadable resources, practice exam and quizzes and 2 hours of instructor-video content.\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan class=\"TextRun SCXW63432937 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW63432937 BCX0\"\u003e\u003cspan\u003eAgilePM Practitioner online exam voucher, this is issued from APMG International (global examination body) upon course activation. The schedule is available 24\/7 so you can book and register for your exam at a time that suits. A webcam and internet connection is required. \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eUpon passing your certification course, a digital badge will be available for you to share with your network. \u003c\/p\u003e\n\u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e","brand":"Agile Scrum","offers":[{"title":"Default Title","offer_id":43403535089848,"sku":null,"price":1295.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/AgilePM3P_SPO_7c26d4ce-987f-4102-8a3f-137775eb563e.png?v=1749763865"},{"product_id":"change-management-practitioner-course-examination","title":"Change Management Practitioner Self-Paced Online Course \u0026 Examination","description":"\u003cp\u003eThe Change Management ® Certification program has been developed by APMG International in partnership with the Change Management Institute and is designed to help organisations and their people manage the impact of change and provide techniques to effectively plan and implement successful transformation initiatives.  \u003c\/p\u003e\n\u003cp\u003eOur self-paced online Change Management Practitioner course prepares you for the exam leading to the most current Change Management Practitioner Certification. The Change Management Practitioner certification is accredited and recognised by the United Kingdom Accreditation Service (UKAS). Be recognised as a dependable manager of organisational change.  \u003c\/p\u003e\n\u003cp\u003e\u003cspan class=\"EOP SCXW27257284 BCX0\" data-ccp-props=\"{}\"\u003eWith your Self-Paced Online Course, you receive:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOnline access to accredited ILX Change Management e-learning*\u003c\/li\u003e\n\u003cli\u003eChange Management mock exam revision tools\u003c\/li\u003e\n\u003cli\u003eThis course is expected to take approximately 15 hours to complete\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e24\/7 availability for 12-months\u003c\/li\u003e\n\u003cli\u003e1 x sample examination\u003c\/li\u003e\n\u003cli\u003eOfficial Change Management Practitioner  online exam voucher from APMG, the global examination provider\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eInstructor assistance is available via email \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cp\u003eOur Change Management courses, developed in partnership with the Change Management Institute, are designed to help organisations and their people manage the impact of change. They provide techniques to effectively plan and implement successful transformation initiatives. \u003c\/p\u003e\n\u003cp\u003eIn the modern business environment, change is relentless. This can be challenging, but it also presents opportunities. By effectively managing change, organisations enhance their performance and achieve their goals.  \u003c\/p\u003e\n\u003cp\u003eOur Change Management Foundation and Practitioner training explores how change affects, and is affected by, individuals, teams, change leaders, and organisations. Our APMG-accredited Change Management courses equip individuals with the knowledge, proven methods and techniques to\u003cspan style=\"font-size: 0.875rem;\"\u003e:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnlock resistance to change\u003c\/li\u003e\n\u003cli\u003eProvide effective support and motivation to individuals and teams to embrace change\u003c\/li\u003e\n\u003cli\u003eDraw from a range of professional approaches to implement change smoothly and effectively\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIdentify and engage with key stakeholders throughout the change process to gain support  \u003c\/li\u003e\n\u003cli\u003eSpeed up the implementation of change initiatives\u003c\/li\u003e\n\u003cli\u003eHighlight their contribution as change professionals to initiatives.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTechniques and tools discussed in the course, such as how to lead change and involve those impacted by it, and effective communication strategies, can help organisations manage change and reap the benefits.\u003c\/p\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cp\u003eWhat are the key things you will learn? \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003eLevers to help embed change and ensure its sustainability. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003eStrategies to manage learning and development in support of change. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003eA framework for coaching colleagues, including listening and feedback techniques. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003eCore insights into handling conflict during periods of change. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan dir=\"ltr\" role=\"presentation\"\u003eApproaches to facilitate collaborative design of change. \u003c\/span\u003e\u003cspan dir=\"ltr\" role=\"presentation\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho should attend\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eAspiring or current managers of organisational change, transition or transformation.\u003c\/li\u003e\n\u003cli\u003eThose performing key roles in the design, development and delivery of organisational change programmes, including: \u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eChange Project Managers\u003c\/li\u003e\n\u003cli\u003eTransformation Managers \u003c\/li\u003e\n\u003cli\u003eSenior Responsible Owners \u003c\/li\u003e\n\u003cli\u003eBusiness Change Managers \u003c\/li\u003e\n\u003cli\u003eChange Programme Managers \u003c\/li\u003e\n\u003cli\u003eOperational Line Managers \u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003eThe Change Management Foundation certificate is a pre-requisite.  \u003c\/p\u003e\n\u003cp\u003eYou will also require a copy of the APMG Change Management Study Guide.\u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cp\u003eThis course prepares participants for the examination leading to Change Management Practitioner certificate, granted by\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/apmg-international.com\/product\/change-management\"\u003eAPMG International\u003c\/a\u003e: \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eObjective testing based on a case study scenario\u003c\/li\u003e\n\u003cli\u003e5 sections of 16 marks each \u003c\/li\u003e\n\u003cli\u003e40 marks required to pass (out of 80 available) – 50% \u003c\/li\u003e\n\u003cli\u003e2.5 hours duration \u003c\/li\u003e\n\u003cli\u003eRestricted open book – The APMG Change Management Study Guide. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eCourse Material \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cp\u003eAccess to your own online learning portal for 12-months to work through the course materials and prepare for the examination.\u003c\/p\u003e\n\u003cp\u003e*All of the available course resources are in the Resources menu inside the course. A downloadable copy of the eLearning content itself is not provided. The User Guide pdf contains a transcript of the course narration.\u003c\/p\u003e\n\u003cp\u003eChange Management Practitioner online exam voucher, this is issued from APMG International (global examination body) on the first morning of the course. The schedule is available 24\/7 so you can book and register for your exam at a time that suits. A webcam and internet connection is required.\u003c\/p\u003e\n\u003cp\u003eA digital badge you can share with your network will be provided via email upon passing your certification exam with APMG.\u003c\/p\u003e","brand":"Change Management","offers":[{"title":"Default Title","offer_id":50867560382648,"sku":null,"price":1495.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/CMPSPO_600x400_3af6200a-3be8-44d1-b052-373fa2520eae.png?v=1762824442"},{"product_id":"change-management-foundation-practitioner-bundle","title":"Change Management Foundation \u0026 Practitioner Bundle","description":"\u003cp\u003eOur Change Management bundle includes our Foundation and Practitioner courses purchased together for a discounted course fee. \u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eYou will be able to complete our instructor-led courses which are held in our virtual classroom. You have 12 months to attend and complete both courses. You need to complete the Foundation course before you can attend the Practitioner level.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eBundle Overview\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eWe have \u003c\/span\u003eeverything\u003cspan\u003e you need when it comes to Change Management and we want to offer you a fast-track to upskilling and achieving your Change Management certification at the best possible price, in the easiest possible way. That’s why we’ve introduced the Change Management Course Bundle.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThe bundle includes latest edition of Change Management including:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/www.itsmhub.com.au\/products\/change-management-foundation-course-examination\" target=\"_blank\"\u003eChange Management Foundation\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003ca rel=\"noopener\" href=\"https:\/\/www.itsmhub.com.au\/products\/change-management-practitioner-course-examination\" target=\"_blank\"\u003eChange Management Practitioner\u003c\/a\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/agile-project-management-foundation-course-examination\" target=\"_blank\"\u003e\u003c\/a\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eClick on the course title to get access to course descriptions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s how the training bundle works:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eTake live, virtual instructor-led courses on specific dates throughout the year; hosted live online by our expert instructor. See individual course pages for dates and times, or discuss your options with one of our team members. \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eBegin with the Change Management Foundation live, virtual, instructor-led course.\u003c\/li\u003e\n\u003cli\u003eTake the live, virtual instructor-led Change Management Practitioner course any time within the 12 months, post Foundation. \u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eBundle Inclusions\u003c\/h3\u003e\n\u003cul data-pm-slice=\"3 3 []\"\u003e\n\u003cli\u003e\n\u003cp\u003eAccess to our course learning portal, which includes: \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eChange Management Foundation\/Practitioner Course presentation\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eOfficial APMG Candidate Guidance\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eCourse syllabus\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eSample exams and\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eOur Change Management Tool Kit\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eThe official Change Management Guide from APMG provided as an eBook, on the first day of your Foundation course.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e1 x Change Management Foundation online exam voucher, completed and scheduled through APMG, the global examination provider.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e1 x Change Management Practitioner online exam voucher, completed and scheduled through APMG, the global examination provider.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eA digital badge and certificate is provided upon passing the examination.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eExpert instructor, available via our learning portal for questions and assistance post course.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eAbility to re-attend our courses, at no additional cost if you miss out on passing your exam on the first attempt (additional exam vouchers would need to be purchased).\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003eThe Change Management Foundation course is a prerequisite for the Practitioner. There is no prerequisite for the Change Management Foundation course. \u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cp\u003eExams and official eBooks are included with all courses. Please see each of the individual courses for details. \u003c\/p\u003e","brand":"Change Management","offers":[{"title":"Default Title","offer_id":50871386177720,"sku":null,"price":2950.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/Change_Management_Foundation_-_600PX.png?v=1778526780"},{"product_id":"peoplecert-plus-membership","title":"PeopleCert Plus Membership","description":"","brand":"ITIL","offers":[{"title":"Default Title","offer_id":50871640719544,"sku":null,"price":165.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/PEOPLECERT-BLUE-RED_3x_5617ce33-1494-4a00-bcc1-aa2dc4c14c46.png?v=1778527546"},{"product_id":"change-management-foundation-practitioner-self-paced-online-course-exam-bundle","title":"Change Management Foundation \u0026 Practitioner Self-Paced Online Course \u0026 Exam Bundle","description":"\u003cp\u003eOur Change Management bundle includes our Foundation and Practitioner courses purchased together for a discounted course fee. \u003c\/p\u003e\n\u003cp\u003eYou will be able to complete your self-paced online courses at your leisure over the following 12-months. You need to complete the Foundation course and examination before you complete the Practitioner level.\u003c\/p\u003e\n\u003ch3\u003eBundle Overview\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eWe have \u003c\/span\u003eeverything\u003cspan\u003e you need when it comes to Change Management and we want to offer you a fast-track to upskilling and achieving your Change Management certification at the best possible price, in the easiest possible way. That’s why we’ve introduced the Change Management Course Bundle.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThe bundle includes latest edition of Change Management including:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/www.itsmhub.com.au\/products\/change-management-foundation-course-examination\" target=\"_blank\"\u003eChange Management Foundation\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003ca rel=\"noopener\" href=\"https:\/\/www.itsmhub.com.au\/products\/change-management-practitioner-course-examination\" target=\"_blank\"\u003eChange Management Practitioner\u003c\/a\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/agile-project-management-foundation-course-examination\" target=\"_blank\"\u003e\u003c\/a\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eClick on the course title to get access to course descriptions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s how the training bundle works:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eCandidates will have access to their own online learning portal to work through their Change Management courses. Candidate access is valid for 12-months from date of payment. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eStart with your Change Management Foundation Self-Paced Online Course, you receive:\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e12 months online access to accredited ILX Change Management e-learning*\u003c\/li\u003e\n\u003cli\u003eChange Management mock exam revision tools\u003c\/li\u003e\n\u003cli\u003eThis course is expected to take approximately 10-12 hours to complete\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eNext up your Change Management Practitioner Self-Paced Online Course, you receive:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e12 months online access to accredited ILX Change Management e-learning*\u003c\/li\u003e\n\u003cli\u003eChange Management mock exam revision tools\u003c\/li\u003e\n\u003cli\u003eThis course is expected to take approximately 15 hours to complete\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e*All of the available course resources are in the Resources menu inside the course. A downloadable copy of the eLearning content itself is not provided. The User Guide pdf contains a transcript of the course narration.\u003c\/p\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003eThe Change Management Foundation course is a prerequisite for the Practitioner. There is no prerequisite for the Change Management Foundation course.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlease ensure you complete the Change Management Foundation course and achieve the certification prior to completing the Change Management Practitioner course.\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cp\u003eYou will receive your Change Management Foundation and Practitioner online exam vouchers from APMG International, the global examination body. These will be provided to the candidate on the first day of course purchase and are valid for 12-months. \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eChange Management Foundation online examination voucher, valid for 12-months \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe official Change Management Study Guide from APMG is provided as an eBook.  \u003c\/li\u003e\n\u003cli\u003eChange Management Practitioner online examination voucher, valid for 12-months\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Change Management","offers":[{"title":"Default Title","offer_id":50879907659960,"sku":null,"price":2600.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/CMBSPO_600x400_55b8b661-ce59-44ee-a695-e0006f0b278a.png?v=1762825097"},{"product_id":"change-management-foundation-self-paced-online-course-examination","title":"Change Management Foundation Self-Paced Online Course \u0026 Examination","description":"\u003cp\u003eThe Change Management ® Certification program has been developed by APMG International in partnership with the Change Management Institute and is designed to help organisations and their people manage the impact of change and provide techniques to effectively plan and implement successful transformation initiatives.  \u003c\/p\u003e\n\u003cp\u003eOur self-paced online Change Management Foundation course prepares you for the exam leading to the most current Change Management Foundation Certification.  \u003c\/p\u003e\n\u003cp\u003e\u003cspan data-ccp-props=\"{}\" class=\"EOP SCXW27257284 BCX0\"\u003eWith your Self-Paced Online Course, you receive:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOnline access to accredited ILX Change Management e-learning*\u003c\/li\u003e\n\u003cli\u003eChange Management mock exam revision tools\u003c\/li\u003e\n\u003cli\u003eThis course is expected to take approximately 10-12 hours to complete\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e24\/7 availability for 12-months\u003c\/li\u003e\n\u003cli\u003e1 x sample examination\u003c\/li\u003e\n\u003cli\u003eOfficial Change Management Foundation online exam voucher from APMG, the global examination provider\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe official Change Management Study Guide from APMG is provided as an eBook\u003c\/li\u003e\n\u003cli\u003eInstructor assistance is available via email \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cp\u003eIn the modern business environment, change is relentless. This can be challenging, but it also presents opportunities. By effectively managing change, organisations enhance their performance and achieve their goals.\u003c\/p\u003e\n\u003cp\u003eUnderstanding the impact of change is crucial to its management. Change can create either positive or negative outcomes. It can lead to increased productivity, improved morale and new opportunities, or it can cause stress, anxiety, and resistance.\u003c\/p\u003e\n\u003cp\u003eOur Change Management Foundation and Practitioner training explores how change affects, and is affected by, individuals, teams, change leaders, and organisations. Our APMG-accredited Change Management courses equip individuals with the knowledge, proven methods and techniques to\u003cspan style=\"font-size: 0.875rem;\"\u003e:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnlock resistance to change\u003c\/li\u003e\n\u003cli\u003eProvide effective support and motivation to individuals and teams to embrace change\u003c\/li\u003e\n\u003cli\u003eDraw from a range of professional approaches to implement change smoothly and effectively\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eSpeed up the implementation of change initiatives\u003c\/li\u003e\n\u003cli\u003eHighlight their contribution as change professionals to initiatives..\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTechniques and tools discussed in the course, such as how to lead change and involve those impacted by it, and effective communication strategies, can help organisations manage change and reap the benefits.\u003c\/p\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cp\u003eBecome an effective team member involved in organisational change projects. What are the key things you will learn? \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003eStructured approaches you can use to shape a change initiative.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003eHow to 'read' the organisational context for change.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003eHuman responses to change and techniques to help people adapt.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003eSources of resistance to change and ways to work effectively with these.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan role=\"presentation\" dir=\"ltr\"\u003eFactors affecting people's motivation during changes and how to \u003c\/span\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003eencourage support for change initiatives.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan role=\"presentation\" dir=\"ltr\"\u003eHow teams can facilitate successful organisational change and how line \u003c\/span\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003eleaders, sponsors, change managers and change agents can best work \u003c\/span\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003etogether.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003eHow to identify stakeholders and engage effectively with them.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003eEssential communication principles to support change initiatives.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003eWays to assess change impacts across the organisation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan role=\"presentation\" dir=\"ltr\"\u003eHow to select and effectively utilise key metrics for evaluating change\u003c\/span\u003e\u003cspan role=\"presentation\" dir=\"ltr\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho should attend\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eAnyone interested in understanding the basic principles of achieving successful organisational change, transition or transformation.\u003c\/li\u003e\n\u003cli\u003eTeam members involved in organisational change, transition or transformation projects.\u003c\/li\u003e\n\u003cli\u003eProfessionals pursuing the Change Management Practitioner certificate – for which the Change Management Foundation certificate is a pre-requisite.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003eNo prerequisites are required.\u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cp\u003eThis course prepares participants for the examination leading to Change Management Foundation certificate, granted by\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/apmg-international.com\/product\/change-management\"\u003eAPMG International\u003c\/a\u003e: \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eExam is 40 minutes; closed book\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFour sections, 50 multiple-choice questions (a passing score of 50% – 25 correct answers - is required\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eYou will receive an exam voucher for the web-based exam, to be scheduled after the course.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUpon passing your exam a digital badge will be awarded by APMG International.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eCourse Material \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cp\u003eAccess to your own online learning portal for 12-months to work through the course materials and prepare for the examination.\u003c\/p\u003e\n\u003cp\u003e*All of the available course resources are in the Resources menu inside the course. A downloadable copy of the eLearning content itself is not provided. The User Guide pdf contains a transcript of the course narration.\u003c\/p\u003e\n\u003cp\u003eA complimentary copy of the official Change Management Study Guide from APMG is provided as an eBook on the first day of the course.  \u003c\/p\u003e\n\u003cp\u003eChange Management Foundation online exam voucher, this is issued from APMG International (global examination body) on the first morning of the course. The schedule is available 24\/7 so you can book and register for your exam at a time that suits. A webcam and internet connection is required.\u003c\/p\u003e\n\u003cp\u003eA digital badge you can share with your network will be provided via email upon passing your certification exam with APMG.\u003c\/p\u003e","brand":"Change Management","offers":[{"title":"Default Title","offer_id":50880101974200,"sku":null,"price":1495.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/Change_SPO.png?v=1749538271"},{"product_id":"itil-4-specialist-monitor-support-fulfil-self-paced-online-course-examination","title":"ITIL® 4 Specialist: Monitor, Support \u0026 Fulfil Self-Paced Online Course \u0026 Examination","description":"\u003cdiv class=\"mb-1 mt-2 whitespace-pre-line leading-relaxed first:mt-0\" data-sentry-component=\"P\" data-sentry-source-file=\"p.tsx\"\u003eThe ITIL Specialist: Monitor, Support \u0026amp; Fulfil self-paced online course gives you 12 months’ access to PeopleCert’s official eLearning, with interactive content you can complete at your own pace.\u003c\/div\u003e\n\u003cdiv class=\"mb-1 mt-2 whitespace-pre-line leading-relaxed first:mt-0\" data-sentry-component=\"P\" data-sentry-source-file=\"p.tsx\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv class=\"mb-1 mt-2 whitespace-pre-line leading-relaxed first:mt-0\" data-sentry-component=\"P\" data-sentry-source-file=\"p.tsx\"\u003eYour eLearning bundle includes:\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003eAccess to your online portal for 12-months\u003c\/li\u003e\n\u003cli\u003eInteractive eLearning course and sample exams\u003c\/li\u003e\n\u003cli\u003ePeopleCert online exam voucher\u003c\/li\u003e\n\u003cli\u003eOfficial ITIL publication (eBook)\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-olk-copy-source=\"MailCompose\"\u003eGet stuck or have questions? You can contact our experts directly for assistance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan data-olk-copy-source=\"MailCompose\"\u003ePreview the PeopleCert eLearning course \u003ca href=\"https:\/\/peoplecert.instructure.com\/courses\/187428\"\u003ehere\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv class=\"mb-1 mt-2 whitespace-pre-line leading-relaxed first:mt-0\" data-sentry-component=\"P\" data-sentry-source-file=\"p.tsx\"\u003ePre-requisite: You must hold the ITIL 4 Foundation certification before starting this course.\u003c\/div\u003e\n\u003cdiv class=\"mb-1 mt-2 whitespace-pre-line leading-relaxed first:mt-0\" data-sentry-component=\"P\" data-sentry-source-file=\"p.tsx\"\u003e\n\u003cspan data-ccp-props='{\"134233117\":false,\"134233118\":false,\"335559738\":75,\"335559739\":75}'\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"mb-1 mt-2 whitespace-pre-line leading-relaxed first:mt-0\" data-sentry-component=\"P\" data-sentry-source-file=\"p.tsx\"\u003e\n\u003cspan data-ccp-props='{\"134233117\":false,\"134233118\":false,\"335559738\":75,\"335559739\":75}'\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":false,\"134233118\":false,\"335559738\":75,\"335559739\":75}'\u003eThis certification course is also available in our \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itil%C2%AE-practice-manager-pm-self-paced-online-course-exam-bundle\"\u003eITIL Practice Manager course bundle\u003c\/a\u003e, purchase together and save.\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"mb-1 mt-2 whitespace-pre-line leading-relaxed first:mt-0\" data-sentry-component=\"P\" data-sentry-source-file=\"p.tsx\"\u003e\n\u003cspan data-ccp-props='{\"134233117\":false,\"134233118\":false,\"335559738\":75,\"335559739\":75}'\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThe ITIL 4 Specialist: Monitor, Support and Fulfil combined practice module is for IT professionals aiming to establish a good cross-practice collaboration and effective service value streams. The individuals can demonstrate their understanding and application of the concepts covered in the five ITIL Management Practices at both strategic and operational levels maximising value from these Practices.  \u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eITIL® 4 Practitioner: Incident Management\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eITIL® 4 Practitioner: Service Desk\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eITIL® 4 Practitioner: Problem Management\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eITIL® 4 Practitioner: Service Request Management\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eITIL® 4 Practitioner: Monitoring and Event Management\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003ch5\u003e\u003cstrong\u003eKey Concepts:\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003eUnderstand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003ePractice Success Factors: \u003c\/strong\u003e\u003c\/h5\u003e\nLearn about practice success factors (PSF) and key practice metrics, essential for evaluating the effectiveness and maturity of the Monitor, Support, and Fulfil practices in achieving service excellence.\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv\u003e\n\u003ch5\u003e\u003cstrong\u003eRoles and competencies:\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003eFocus on key roles within the Monitor, Support, and Fulfil practices, and understand how to position the practices effectively within your organisation. Develop the necessary competencies for monitoring services, providing support, and fulfilling service requests.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003eInformation and technology\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003eSee how Information and Technology can support and enable the Monitor, Support, and Fulfil practices to deliver improvements, providing tools and systems for effective monitoring, support, and fulfilment operations.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003ePartners and suppliers\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003eExplore the role of partners and suppliers in the Monitor, Support, and Fulfil practices, understanding how to collaborate effectively to enhance service monitoring, support, and fulfilment processes.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003eThe ITIL Capability model\u003c\/strong\u003e\u003c\/h5\u003e\nDiscover how the capability criteria support the practices' capability development, ensuring alignment with industry best practices and organisational requirements for effective monitoring, support, and fulfilment.\u003c\/div\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003e\u003cspan\u003ePractices Overview\u003c\/span\u003e\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cdiv\u003e\n\u003ch6\u003e\u003cstrong\u003e\u003cspan\u003eITIL® 4 Practitioner: Service Desk\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003c\/h6\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eService Desk is the point of contact between the service providers and users. Effective development and application of the practice can significantly influence user experience, customer experience, and the overall success of service relationships. ITIL 4 Practitioner: Service Desk enables professionals to:\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eDefine the key concepts, principles, value and challenges of Service Desk\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eCapture demand for incident resolution and service requests\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eEstablish and maintain communication channels and interfaces between the service provider and users.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eEnable effective, efficient, and convenient communications between the service provider and its users\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eApply Service Desk metrics to improve performance\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eMeasure, assess and develop the Service Desk practice capability in their \u003c\/span\u003e\u003cspan\u003eorganisation\u003c\/span\u003e\u003cspan\u003e by using the ITIL Maturity Model\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003ch6\u003e\u003cstrong\u003e\u003cspan\u003eITIL® 4 Practitioner: Incident Management\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003c\/h6\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThe Incident Management practice module is for IT professionals who are involved in minimising the negative impact of incidents by restoring normal service operation as quickly as possible. ITIL 4 Practitioner: Incident Management enables professionals to efficiently: \u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eCoordinate incident handling in the organisation or in a specific area, such as territory, product, or technology, depending on the organisational design\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eMonitor and review the work of teams that handle and resolve incidents\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eCoordinate manual work with incidents, especially those involving multiple teams\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eEnsure sufficient awareness of the incidents and their status across the organisation\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eConduct regular incident reviews and initiate improvements of the incident management practice, the incident models, and the incident handling procedures\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eMeasure, assess and develop the Incident Management practice capability in their \u003c\/span\u003e\u003cspan\u003eorganisation\u003c\/span\u003e\u003cspan\u003e by using the ITIL Maturity Model\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003ch6\u003e\u003cstrong\u003e\u003cspan\u003eITIL® 4 Practitioner: Problem Management\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003c\/h6\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThe Problem Management practice module is for IT professionals who want to reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents and manage workarounds and known errors. This module provides practical guidance on the processes and activities of the Problem Management practice and their roles in the service value chain, the organisations and people involved in the practice, information and technology supporting the practice, and considerations for partners and suppliers. ITIL 4 Practitioner: Problem Management enables professionals to efficiently;\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eIncrease reliability of IT services\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eReduce losses and costs caused by IT service unavailability or degradation\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eFulfil service quality targets\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eReduce technical debt\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eAnticipate utilisation of IT support resources\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eMeasure, assess and develop the Problem Management practice capability in their organisation by using the ITIL Maturity Model\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003ch6\u003e\u003cstrong\u003e\u003cspan\u003eITIL® 4 Practitioner: Service Request Management\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003c\/h6\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThe Service Request Management practice module is for IT professionals who want to support the agreed quality of a service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. This module provides understanding and application of the key concepts, principles, value and challenges of the Service Request Management practice. ITIL 4 Practitioner: Service Request Management enables professionals to efficiently; \u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eEstablish clear and structured patterns and methods of working\u003c\/span\u003e\u003cspan style=\"font-size: 9pt;\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eReduce costs associated with request handling and fulfilment\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eAchieve realistic fulfilment expectations and higher resulting levels of user satisfaction\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eFulfil SLAs with service consumers\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eImprove standing or reputation with the service consumer due to higher service quality and clear user expectations\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eMeasure, assess and develop the Service Request Management practice capability in their \u003c\/span\u003e\u003cspan\u003eorganisation\u003c\/span\u003e\u003cspan\u003e by using the ITIL Maturity Model\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003ch6\u003e\u003cstrong\u003e\u003cspan\u003eITIL® 4 Practitioner: Monitoring and Event Management\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003c\/h6\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThe Monitoring and Event Management practice module is for IT professionals who want to systematically observe services and service components, and record, report and respond to selected changes of state identified as events. This module provides guidance on how to systematically observe services and service components, and record, report and respond to selected changes of state identified as events. ITIL 4 Practitioner: Monitoring and Event Management enables professionals to;\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eDetect early warnings of IT service interruption or degradation\u003c\/span\u003e\u003cspan style=\"font-size: 9pt;\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eImprove IT service availability\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eProactive or early detection of incidents and problems\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eUnderstand service health\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eBoost availability and performance reporting\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eReduce cost of outages and a reduction in ‘firefighting’-style approaches to incidents\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eRaise visibility of and manage dependencies that impact service value stream performance\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eMeasure, assess and develop the Monitoring and Event Management practice capability in their organisation by using the ITIL Maturity Model\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eITIL 4 Specialist: Monitor, Support and Fulfil enables professionals to:\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eDefine the key concepts, principles, value and challenges of ITIL 4’s five management practices\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eEnsure stakeholders understand the strategic and operational requirements to co-create value and achieve business goals\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eIntegrate the practices in the organisation’s value streams\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eUnderstand the interfaces and synergies across these five practices\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eApply metrics and practice success factors to improve performance\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMeasure, assess and develop the capability of the various practices covered by using the ITIL Maturity Model.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho should attend\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cspan class=\"TextRun SCXW127921694 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW127921694 BCX0\"\u003eIT Operations, IT Managers, IT Service Managers, Product Managers and Owners. \u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}' class=\"EOP SCXW127921694 BCX0\"\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eITIL 4 Foundation certification is a pre-requisite for this course. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eTo achieve the \u003ca rel=\"noopener\" href=\"https:\/\/www.itsmhub.com.au\/pages\/itil-practice-manager\" target=\"_blank\"\u003e\u003cem\u003eITIL 4 Practice Manager designation\u003c\/em\u003e\u003c\/a\u003e, you will need to have completed a combined ITIL Practice Manager bundle plus the ITIL Specialist: Create, Deliver and Support module. Or you will need to have completed 5 individual practices plus the ITIL Specialist: Create, Deliver and Support module.  \u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv\u003e\u003c\/div\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis course prepares participants for the examination leading to the ITIL® 4 Specialist: Monitor, Support and Fulfil Certificate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eA 90-minute, 60 question, multiple-choice exam is administered by an independent examination body, PeopleCert.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eA passing mark of 65% is required to receive your certificate.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThe exam is provided as an online examination voucher, on the first day of your course you will receive an email from PeopleCert with information on how to register and schedule your exam. The examination is 90 minutes, please allow for an additional 30 minutes for set up and authentication. You will require a photo identification, quiet space, webcam, speakers and a reliable internet connection.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThe exam schedule is available 24\/7 so you can sit your exam at a time that suits you. Your voucher will be valid for 12 months, we do recommend you complete your examination as close to the course date as you can – this is when the information is fresh and relevant.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Material \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003eAccess to PeopleCerts official eLearning for 12-months. Each module includes a detailed learning checklist that takes you through the course structure and ensures you cover all key topics. PeopleCert eLearning is interactive and filled with multimedia elements, quizzes and activities that make your journey through the course engaging and enriching. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eITIL® 4 Specialist: Monitor, Support and Fulfil online exam voucher, valid for 12-months from date of issue.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThe official ITIL 4 publication available from PeopleCert is included as an eBook.  This will be provided as part of your PeopleCert exam voucher. When you redeem your PeopleCert Voucher Code, there will be a new eBook in the ‘My Resources’ section of your PeopleCert Account.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e","brand":"ITIL","offers":[{"title":"Default Title","offer_id":50881461551288,"sku":null,"price":1495.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/MSF_SPO.png?v=1763932405"},{"product_id":"itil-4-specialist-collaborate-assure-and-improve-self-paced-online-course-examination","title":"ITIL® 4 Specialist: Collaborate, Assure and Improve Self-Paced Online Course \u0026 Examination","description":"\u003cp\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eThe ITIL Specialist: Collaborate, Assure \u0026amp; Improve \u003c\/span\u003eself-paced online course gives you 12 months’ access to PeopleCert’s official eLearning, with interactive content you can complete at your own pace.\u003c\/p\u003e\n\u003cdiv data-sentry-source-file=\"p.tsx\" data-sentry-component=\"P\" class=\"mb-1 mt-2 whitespace-pre-line leading-relaxed first:mt-0\"\u003eYour eLearning bundle includes:\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003eAccess to your online portal for 12-months\u003c\/li\u003e\n\u003cli\u003eInteractive eLearning course and sample exams\u003c\/li\u003e\n\u003cli\u003ePeopleCert online exam voucher\u003c\/li\u003e\n\u003cli\u003eOfficial ITIL publication (eBook)\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-olk-copy-source=\"MailCompose\"\u003eGet stuck or have questions? You can contact our experts directly for assistance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003ePreview the PeopleCert eLearning course \u003ca href=\"https:\/\/peoplecert.instructure.com\/courses\/207920\"\u003ehere\u003c\/a\u003e\u003c\/p\u003e\n\u003cdiv data-sentry-source-file=\"p.tsx\" data-sentry-component=\"P\" class=\"mb-1 mt-2 whitespace-pre-line leading-relaxed first:mt-0\"\u003ePre-requisite: You must hold the ITIL 4 Foundation certification before starting this course. \u003c\/div\u003e\n\u003cdiv data-sentry-source-file=\"p.tsx\" data-sentry-component=\"P\" class=\"mb-1 mt-2 whitespace-pre-line leading-relaxed first:mt-0\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv data-sentry-source-file=\"p.tsx\" data-sentry-component=\"P\" class=\"mb-1 mt-2 whitespace-pre-line leading-relaxed first:mt-0\"\u003eThis certification course is also available in our \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itil%C2%AE-practice-manager-pm-self-paced-online-course-exam-bundle\"\u003eITIL Practice Manager course bundle\u003c\/a\u003e, purchase together and save.\u003c\/div\u003e\n\u003cdiv data-sentry-source-file=\"p.tsx\" data-sentry-component=\"P\" class=\"mb-1 mt-2 whitespace-pre-line leading-relaxed first:mt-0\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThis combined practice module is for IT professionals aiming to establish good cross-practice collaboration and effective service value streams. Individuals will be able to demonstrate their understanding and application of the key concepts covered in the five ITIL Management Practices at both strategic and operational levels, maximising value from these practices.  \u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"47\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eITIL® 4 Practitioner: Relationship Management\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"47\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eITIL® 4 Practitioner: Supplier Management\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"47\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eITIL® 4 Practitioner: Service Level Management\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"47\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eITIL® 4 Practitioner: Continual Improvement\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"47\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"4\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eITIL® 4 Practitioner: Information Security Management\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan data-contrast=\"none\"\u003e\u003cspan\u003e\u003cstrong\u003eKey Concepts:\u003c\/strong\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan data-contrast=\"none\"\u003e\u003cspan\u003eUnderstand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003e\u003cspan data-contrast=\"none\"\u003ePractice Success Factors: \u003c\/span\u003e\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan data-contrast=\"none\"\u003e\u003cspan\u003eIntroduce the practice success factors (PSF) and key metrics of the practices, essential for evaluating the effectiveness and maturity of Collaborate, Assure, and Improve practices in achieving organisational goals and delivering value to stakeholders.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cspan data-contrast=\"none\"\u003e\u003cspan\u003e\u003cstrong\u003eRoles and competencies:\u003c\/strong\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan data-contrast=\"none\"\u003e\u003cspan\u003eFocus on the key roles of the Collaborate, Assure, and Improve practices and understand how to position the practices effectively within the organisation. Develop the necessary competencies for driving collaboration, ensuring assurance, and facilitating improvement initiatives.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cspan data-contrast=\"none\"\u003e\u003cspan\u003e\u003cstrong\u003eInformation and Technology:\u003c\/strong\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan data-contrast=\"none\"\u003e\u003cspan\u003eExplore how Information and technology can support and enable the Collaborate, Assure, and Improve practices to deliver improvements, providing tools, technologies, and best practices for enhancing collaboration, assurance, and continual improvement efforts.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cspan data-contrast=\"none\"\u003e\u003cspan\u003e\u003cstrong\u003ePartners and suppliers: \u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan data-contrast=\"none\"\u003e\u003cspan\u003eFocus on the role of partners and suppliers in the Collaborate, Assure, and Improve practices, understanding how to collaborate effectively to leverage external expertise, resources, and capabilities to enhance service delivery and achieve organisational goals.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cspan data-contrast=\"none\"\u003e\u003cspan\u003e\u003cstrong\u003eThe ITIL capability model: \u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan data-contrast=\"none\"\u003e\u003cspan\u003eExplore how the capability criteria support the practices' capability development, ensuring alignment with industry best practices and organisational requirements for effective collaboration, assurance, and improvement practices.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan data-contrast=\"none\"\u003e\u003cspan\u003ePractices Overview\u003c\/span\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003ch6\u003e\u003cstrong\u003eITIL® 4 Practitioner: Relationship Management: \u003c\/strong\u003e\u003c\/h6\u003e\n\u003cp\u003e\u003cspan data-contrast=\"none\"\u003eThis module provides best practice guidance on how to establish and nurture the links between the organisation and its stakeholders at strategic and tactical levels. It includes the identification, analysis, monitoring, and continual improvement of relationships with and between stakeholders. This course will help professionals to:\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eEstablish a common approach to relationships and relationship management that can be adopted and followed across the organisation   \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eEnsure successful relationships within an organisation, as well as between an organisation and external parties including customers, users, partners and suppliers \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003ePromote shared or mutually recognised goals, no-blame cooperation and collaboration, continuous learning, open communication, and conflict prevention and mediation \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"4\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eIdentify and manage stakeholders and their interests \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"5\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eMeasure, assess and develop the Relationship Management practice capability in their organisation by using the ITIL Maturity Model. \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch6\u003e\u003cstrong\u003eITIL® 4 Practitioner: Supplier Management: \u003c\/strong\u003e\u003c\/h6\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThis module focuses on how to ensure that the organisation’s suppliers and their performances are managed appropriately to support the seamless provision of quality products and services. This includes creating an optimised sourcing strategy, as well as closer, more collaborative relationships with key suppliers to uncover and realise new value and reduce the risk of failure. This course will help professionals to: \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eEnsure the effective use of third-party services by establishing a common approach to sourcing strategy and managing supplier relationships \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eMaintain a single point of control on active and planned supplier contracts and services \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eDefine strategies for the use of suppliers’ and partners’ services, to evaluate and select suppliers, and to ensure that consumed services meet or exceed agreed service levels, the cost of the consumed services is optimal, and associated risks are understood and controlled \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eImprove customer satisfaction and loyalty \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"4\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eMeasure, assess and develop the Supplier Management practice capability in their organisation by using the ITIL Maturity Model.\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch6\u003e\u003cstrong\u003eITIL® 4 Practitioner: Service Level Management: \u003c\/strong\u003e\u003c\/h6\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThis module provides best practice guidance on how to set clear, business-based targets for service utility, warranty, and experience, and to ensure that service delivery and use is properly assessed, monitored and managed against these targets. This part of the course will help professionals to;\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eSet and manage a shared view of the quality of services between the service provider and the service consumer, aimed at all key stakeholders on both sides \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eMonitor and evaluate the actual service quality and continual improvement of the services and agreements \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eTranslate stakeholder expectations and needs into metrics, then organise and manage the resources appropriately \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eManage ongoing delivery and improvement of services through a well-documented agreement such as the service level agreement (SLA) \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eMeasure, assess and develop the Service Level Management practice capability in their organisation by using the ITIL Maturity Model.\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch6\u003e\u003cstrong\u003eITIL® 4 Practitioner: Continual Improvement: \u003c\/strong\u003e\u003c\/h6\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThe purpose of this practice is to align the organisation’s services with changing business needs through the ongoing improvement of products, services, practices or any element involved in the management of products and services. This part of the course will help professionals to; \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eAdapt to changing business needs and circumstances, and maintain and increase the value generated by their service value system (SVS) \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eEnhance product and service quality, reliability and responsiveness \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eImprove their overall capabilities to deliver and manage services efficiently \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eDevelop an organisational culture of engagement, empowerment and innovation \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eMeasure, assess and develop the Continual Improvement practice capability in their organisation by using the ITIL Maturity Model.\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch6\u003e\u003cstrong\u003eITIL® 4 Practitioner: Information Security Management: \u003c\/strong\u003e\u003c\/h6\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003eThis module provides best practice guidance on how to protect the information needed by the organisation to conduct its business. This includes understanding and managing risks to the confidentiality, integrity and availability of information, as well as other aspects of information security such as authentication and non-repudiation. The practice underpins the strategy and operations of all modern organisations, regardless of how many IT systems they use for conducting their business. This part of the course will help professionals to;\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eEnsure in conjunction with other ITIL Practices that an organisation’s products and services meet the required level of information security for all involved parties  \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eProtect the technology and data assets crucial for the organisation’s operations including from loss of reputation and financial consequences \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eProtect the organisation, its employees and its customers from cyber crime \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"4\" data-aria-level=\"1\"\u003e\n\u003cspan data-contrast=\"auto\"\u003eProvide a clear picture of information security threats and vulnerabilities \u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\"\u003e\u003cspan data-contrast=\"auto\"\u003eMeasure, assess and develop the Information Security Management practice capability in their organisation by using the ITIL Maturity Model.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-contrast=\"none\"\u003eThis course will help professionals to:\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eDefine the key concepts, principles, value and challenges of ITIL 4’s five management practices\u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\" data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eEnsure stakeholders understand the strategic and operational requirements to co-create value and achieve business goals\u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\" data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eIntegrate the practices in the organisation’s value streams\u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\" data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eUnderstand the interfaces and synergies across these five practices\u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\" data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eApply metrics and practice success factors to improve performance\u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\" data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMeasure, assess and develop the capability of the various practices covered by using the ITIL Maturity Model.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho should attend\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW127921694 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW127921694 BCX0\"\u003eIT Operations, IT Managers, IT Service Managers, Product Managers and Owners. \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW127921694 BCX0\" data-ccp-props='{\"335559737\":600}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eITIL 4 Foundation certification is a pre-requisite for this course. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eTo achieve the \u003ca href=\"https:\/\/www.itsmhub.com.au\/pages\/itil-practice-manager\" rel=\"noopener\" target=\"_blank\"\u003e\u003cem\u003eITIL 4 Practice Manager designation\u003c\/em\u003e\u003c\/a\u003e, you will need to have completed a combined ITIL Practice Manager bundle plus the ITIL Specialist: Create, Deliver and Support module. Or you will need to have completed 5 individual practices plus the ITIL Specialist: Create, Deliver and Support module.  \u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis course prepares participants for the examination leading to the ITIL® 4 Specialist: Collaborate, Assure \u0026amp; Improve Certification.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eA 90-minute, 60 question, multiple-choice exam is administered by an independent examination body, PeopleCert.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eA passing mark of 65% is required to receive your certificate.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThe exam is provided as an online examination voucher, which you will receive with your course access, via email from PeopleCert with information on how to register and schedule your exam. The examination is 90 minutes, please allow for an additional 30 minutes for set up and authentication. You will require a photo identification, quiet space, webcam, speakers and a reliable internet connection.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThe exam schedule is available 24\/7 so you can sit your exam at a time that suits you. Your voucher will be valid for 12 months, we do recommend you complete your examination as close to the course date as you can – this is when the information is fresh and relevant.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Material \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eAccess to the \u003c\/span\u003eofficial eLearning for, 24\/7 availability for 12-months, 12 hours of content that includes; \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eKnowledge checks help deepen your understanding and ensure that you grasp the material as you progress.\u003c\/li\u003e\n\u003cli\u003eAbility to choose your focus areas\u003c\/li\u003e\n\u003cli\u003eMultimedia elements, quizzes and activities that make your journey through the course engaging and enriching.\u003c\/li\u003e\n\u003cli\u003eAuto-marked sample papers\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eITIL® 4 Specialist: Collaborate, Assure and Improve online exam voucher, valid for 12-months from date of issue.\u003c\/p\u003e\n\u003cp\u003eThe official ITIL 4 publication available from PeopleCert is included as an eBook. This will be provided as part of your PeopleCert exam voucher. When you redeem your PeopleCert Voucher Code, there will be a new eBook in the ‘My Resources’ section of your PeopleCert Account.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"ITIL","offers":[{"title":"Default Title","offer_id":50882872344760,"sku":null,"price":1495.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/CAI_SPO.png?v=1763932428"},{"product_id":"itil-4-specialist-plan-implement-control-self-paced-online-course-examination","title":"ITIL® 4 Specialist: Plan, Implement \u0026 Control Self-Paced Online Course \u0026 Examination","description":"\u003cdiv data-sentry-source-file=\"p.tsx\" data-sentry-component=\"P\" class=\"mb-1 mt-2 whitespace-pre-line leading-relaxed first:mt-0\"\u003eThe ITIL Specialist: Plan, Implement and Control self-paced online course gives you 12 months’ access to PeopleCert’s official eLearning, with interactive content you can complete at your own pace.\u003c\/div\u003e\n\u003cdiv data-sentry-source-file=\"p.tsx\" data-sentry-component=\"P\" class=\"mb-1 mt-2 whitespace-pre-line leading-relaxed first:mt-0\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv data-sentry-source-file=\"p.tsx\" data-sentry-component=\"P\" class=\"mb-1 mt-2 whitespace-pre-line leading-relaxed first:mt-0\"\u003eYour eLearning bundle includes:\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003eAccess to your online portal for 12-months\u003c\/li\u003e\n\u003cli\u003eInteractive eLearning course and sample exams\u003c\/li\u003e\n\u003cli\u003ePeopleCert online exam voucher\u003c\/li\u003e\n\u003cli\u003eOfficial ITIL publication (eBook)\u003c\/li\u003e\n\u003cli\u003eGet stuck or have questions? You can contact our experts directly for assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003ePreview the PeopleCert eLearning course \u003ca href=\"https:\/\/peoplecert.instructure.com\/courses\/207922\"\u003ehere\u003c\/a\u003e\u003c\/p\u003e\n\u003cdiv data-sentry-source-file=\"p.tsx\" data-sentry-component=\"P\" class=\"mb-1 mt-2 whitespace-pre-line leading-relaxed first:mt-0\"\u003ePre-requisite: You must hold the ITIL 4 Foundation certification before starting this course.\u003c\/div\u003e\n\u003cdiv data-sentry-source-file=\"p.tsx\" data-sentry-component=\"P\" class=\"mb-1 mt-2 whitespace-pre-line leading-relaxed first:mt-0\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cp\u003eThis certification course is also available in our \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itil%C2%AE-practice-manager-pm-self-paced-online-course-exam-bundle\"\u003eITIL Practice Manager course bundle\u003c\/a\u003e, purchase together and save.\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThe ITIL 4 Specialist: Plan, Implement and Control combined practice module is for IT professionals aiming to establish good cross-practice collaboration and effective service value streams. The individuals can demonstrate their understanding and application of the key concepts covered in the five ITIL Management Practices at both strategic and operational levels, maximising value from these practices.  \u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eITIL® 4 Practitioner: Change Enablement\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eITIL® 4 Practitioner: Deployment Management\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eITIL® 4 Practitioner: Release Management\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eITIL® 4 Practitioner: Service Configuration Management\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eITIL® 4 Practitioner: IT Asset Management\u003c\/span\u003e\u003cspan style=\"font-size: 9pt;\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003ch5\u003e\u003cspan\u003eKey Concepts:\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003eUnderstand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cspan\u003ePractice success factors:\u003c\/span\u003e\u003c\/h5\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\u003cspan\u003eLearn about practice success factors (PSF) and key practice metrics, essential for evaluating the effectiveness and maturity of the Plan, Implement, and Control practices in achieving strategic objectives.\u003c\/span\u003e\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003ch5\u003e\u003cspan data-contrast=\"none\"\u003e\u003cspan\u003e\u003cstrong\u003eRoles and competencies:\u003c\/strong\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/h5\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eFocus on key roles within the Plan, Implement, and Control practices, and understand how to position the practices effectively within your organisation. Develop the necessary competencies for planning, executing, and controlling IT service strategies.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003eInformation and technology:\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003eSee how Information and Technology can support and enable the Plan, Implement, and Control practices to deliver improvements, providing tools and systems for effective planning, implementation, and control.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003ePartners and suppliers: \u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003eExplore the role of partners and suppliers in the Plan, Implement, and Control practices, understanding how to collaborate effectively to enhance strategy execution and governance.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cstrong\u003eThe ITIL Capability Model: \u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003eDiscover how the capability criteria support the practices' capability development, ensuring alignment with industry best practices and organisational requirements for effective planning, implementation, and control.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003ePractices Overview\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003ch5\u003e\u003cstrong\u003e\u003cspan\u003eITIL® 4 Practitioner: Change Enablement\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003c\/h5\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis practice module provides best practice guidance on how to maximise the number of successful service and product changes by ensuring that risks have been accurately assessed, authorising changes to proceed, and managing the change schedule. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eChange Enablement enables professionals to:\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eEnsure that changes and their components are realised in an effective, safe, controlled and timely manner to meet stakeholders’ change-related expectations and needs\u003c\/span\u003e\u003cspan style=\"font-size: 9pt;\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eMinimise the negative impacts of change\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eBalance effectiveness, throughput, governance, compliance and risk control for all changes in the defined scope\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eBe adaptive to meet the needs of various approaches to change development\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eMeasure, assess and develop the Change Enablement practice capability in your organisation by using the ITIL Maturity Model\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003ch5\u003e\u003cstrong\u003e\u003cspan\u003eITIL® 4 Practitioner: Deployment Management \u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003c\/h5\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis practice module focuses on how to move new or changed hardware, software, documentation, processes, or any other component to live environments. It may also be involved in deploying components to other environments for testing or staging. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eDeployment Management enables professionals to: \u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eDeploy or remove products, services, and service components from or to different controlled environments, including development, integration, production, test, staging and live environments\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eEffectively remove products and services from designated environments\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eEstablish and maintain effective approaches to the deployment of services and service components across the organisation\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eEnsure the effective deployment of services and service components in the context of the organisation’s value streams\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMeasure, assess and develop the Deployment Management practice capability in their organisation by using the ITIL Maturity Model\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003ch5\u003e\u003cstrong\u003e\u003cspan\u003eITIL® 4 Practitioner: Release Management\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003c\/h5\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis practice module provides best practice guidance on how to make new and changed services and features available for use in line with the organisation’s policies and agreements between the organisation and its service consumers. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eRelease Management enables professionals to:\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eEstablish and maintain effective approaches to the release of services and service components across the organisation\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eEnsure effective release of services and service components in the context of the organisation’s value streams and service relationships\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eReduce risks and losses resulting from releases\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eMeasure, assess and develop the Release Management practice capability in their \u003c\/span\u003e\u003cspan\u003eorganisation\u003c\/span\u003e\u003cspan\u003e by using the ITIL Maturity Model\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003ch5\u003e\u003cstrong\u003e\u003cspan\u003eITIL® 4 Practitioner: Service Configuration Management\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003c\/h5\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis practice module ensures that accurate and reliable information about the configuration of services and the configuration items that support them is available when and where needed. This includes information on how configuration items are configured and the relationships between them. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eService Configuration Management enables professionals to: \u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eCollect and manage configuration items (CIs) which typically include hardware, software, networks, buildings, suppliers, products and services\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eEfficiently provide useful configuration information to the organisation, ensuring that the costs of obtaining and maintaining it are continually optimised\u003c\/span\u003e\u003cspan style=\"font-size: 9pt;\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eImprove risk management\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eManage the capacity, availability and security of IT services and components\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eMeasure, assess and develop the Service Configuration Management practice capability in their organisation by using the ITIL Maturity Model\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003ch5\u003e\u003cstrong\u003e\u003cspan\u003eITIL® 4 Practitioner: IT Asset Management\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003c\/h5\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis practice module focuses on how to plan and manage the full lifecycle of all IT assets, to help the organisation maximise value, control costs, manage risks, support decision-making about the purchase, re-use, retirement, and disposal of IT assets, meet regulatory and contractual requirements.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eIT Asset Management enables professionals to:\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eEnsure that the organisation has relevant information to enable informed decisions throughout the lifecycle of its IT assets\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eContinually monitor and optimise the utilisation and maintenance of IT assets\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eIncrease compliance with legal and regulatory requirements\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eIncrease alignment of IT investments with evolving business objectives and needs\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eMeasure, assess and develop the IT Asset Management practice capability in their organisation by using the ITIL Maturity Model\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eITIL 4 Specialist: \u003c\/span\u003e\u003cspan\u003ePlan, Implement and Control \u003c\/span\u003e\u003cspan\u003eenables professionals to:\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eDefine the key concepts, principles, value and challenges of ITIL 4’s five management practices\u003c\/span\u003e\u003cspan style=\"font-size: 9pt;\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eEnsure stakeholders understand the strategic and operational requirements to co-create value and achieve business goals\u003c\/span\u003e\u003cspan style=\"font-size: 9pt;\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eIntegrate the practices in the organisation’s value streams\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eUnderstand the interfaces and synergies across these five practices\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eApply metrics and practice success factors to improve performance\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eMeasure, assess and develop the capability of the various practices covered by using the ITIL Maturity Model.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho should attend\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cspan class=\"TextRun SCXW127921694 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW127921694 BCX0\"\u003eIT Operations, IT Managers, IT Service Managers, Product Managers and Owners.\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eITIL 4 Foundation certification is a pre-requisite for this course. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eTo achieve the \u003ca rel=\"noopener\" href=\"https:\/\/www.itsmhub.com.au\/pages\/itil-practice-manager\" target=\"_blank\"\u003e\u003cem\u003eITIL 4 Practice Manager designation\u003c\/em\u003e\u003c\/a\u003e,, you will need to have completed a combined ITIL Practice Manager bundle plus the ITIL Specialist: Create, Deliver and Support module. Or you will need to have completed 5 individual practices plus the ITIL Specialist: Create, Deliver and Support module.\u003c\/span\u003e\u003cspan\u003e  \u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis course prepares participants for the examination leading to the ITIL® 4 Specialist: Plan, Implement and Control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eA 90-minute, 60 question, multiple-choice exam is administered by an independent examination body, PeopleCert.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eA passing mark of 65% is required to receive your certificate.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThe exam is provided as an online examination voucher, which you will receive with your course access, via email from PeopleCert with information on how to register and schedule your exam. The examination is 90 minutes, please allow for an additional 30 minutes for set up and authentication. You will require a photo identification, quiet space, webcam, speakers and a reliable internet connection.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThe exam schedule is available 24\/7 so you can sit your exam at a time that suits you. Your voucher will be valid for 12 months, we do recommend you complete your examination soon after completing your course – this is when the information is fresh and relevant.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Material \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003eAccess to PeopleCerts official eLearning for 12-months. Each module includes a detailed learning checklist that takes you through the course structure and ensures you cover all key topics. PeopleCert eLearning is interactive and filled with multimedia elements, quizzes and activities that make your journey through the course engaging and enriching.\u003c\/p\u003e\n\u003cp\u003eITIL® 4 Specialist: Plan, Implement \u0026amp; Control online exam voucher, valid for 12-months from date of issue.\u003c\/p\u003e\n\u003cp\u003eThe official ITIL 4 publication available from PeopleCert is included as an eBook. This will be provided as part of your PeopleCert exam voucher. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"ITIL","offers":[{"title":"Default Title","offer_id":50884590698680,"sku":null,"price":1495.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/PIC_SPO.png?v=1763932452"},{"product_id":"ai-prompt-engineer-level-1-course-examination","title":"AI+ Prompt Engineer Level 1™ Course \u0026 Examination","description":"\u003cp\u003eThe AI+ Prompt Engineer Level 1 Certification provides a comprehensive\u003cbr\u003eunderstanding of Artificial Intelligence (AI) and prompt engineering. It covers AI\u003cbr\u003efundamentals, including Machine Learning (ML), deep learning, neural networks, and\u003cbr\u003eNatural Language Processing (NLP). Through hands-on practice, you'll master\u003cbr\u003eprompt engineering to enhance AI model performance, ensuring accurate and\u003cbr\u003erelevant outputs.\u003c\/p\u003e\n\u003cp\u003ePurchase our self-paced online course, or \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a Quote\u003c\/a\u003e for our instructor-led course. \u003c\/p\u003e\n\u003cp\u003e\u003ciframe height=\"360\" width=\"640\" src=\"https:\/\/player.vimeo.com\/video\/1081200616?h=089ddd7c28\" title=\"vimeo-player\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cp\u003eThe AI+ Prompt Engineer Level 1 Certification Program introduces learners from diverse backgrounds and levels of expertise to the fundamental principles of artificial intelligence and prompts engineering.\u003c\/p\u003e\n\u003cp\u003eCovering the history, concepts, and applications of AI, machine learning, deep learning, neural networks, and natural language processing, the program also delves into best practices for designing effective prompts that harness the capabilities of AI models to their fullest potential. Through a combination of theoretical instruction and practical exercises, including project-based learning sessions, participants acquire the skills needed to create and utilize prompts across various domains and objectives.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy AI Prompt Engineer Level 1\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eComprehensive AI Knowledge:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eUnderstand AI fundamentals, including machine learning, deep learning, and natural language processing.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eAdvanced Prompt Engineering:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eMaster key principles and advanced techniques to craft effective prompts and troubleshoot issues.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003ePractical AI Tools and Models:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eGain hands-on experience with cutting-edge AI tools, text, and image generation models like GPT-4 and DALL-E 2.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eEthical AI Practices:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eLearn about AI ethics, including data security, privacy, and regulatory compliance to ensure responsible AI use.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003eCourse Modules\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 1: Foundations of Artificial Intelligence (AI) and Prompt Engineering\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1.1 Introduction to Artificial Intelligence\u003c\/li\u003e\n\u003cli\u003e1.2 History of AI\u003c\/li\u003e\n\u003cli\u003e1.3 Machine Learning Basics\u003c\/li\u003e\n\u003cli\u003e1.4 Deep Learning and Neural Networks\u003c\/li\u003e\n\u003cli\u003e1.5 Natural Language Processing (NLP)\u003c\/li\u003e\n\u003cli\u003e1.6 Prompt Engineering Fundamentals\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 2: Principles of Effective Prompting \u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e2.1 Introduction to the Principles of Effective Prompting\u003c\/li\u003e\n\u003cli\u003e2.2 Giving Directions\u003c\/li\u003e\n\u003cli\u003e2.3 Formatting Responses\u003c\/li\u003e\n\u003cli\u003e2.4 Providing Examples\u003c\/li\u003e\n\u003cli\u003e2.5 Evaluating Response Quality\u003c\/li\u003e\n\u003cli\u003e2.6 Dividing Labor\u003c\/li\u003e\n\u003cli\u003e2.7 Applying The Five Principles\u003c\/li\u003e\n\u003cli\u003e2.8 Fixing Failing Prompts\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 3: Introduction to AI Tools and Models\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e3.1 Understanding AI Tools and Models\u003c\/li\u003e\n\u003cli\u003e3.2 Deep Dive into ChatGPT\u003c\/li\u003e\n\u003cli\u003e3.3 Exploring GPT-4\u003c\/li\u003e\n\u003cli\u003e3.4 Revolutionizing Art with DALL-E 2\u003c\/li\u003e\n\u003cli\u003e3.5 Introduction to Emerging Tools using GPT\u003c\/li\u003e\n\u003cli\u003e3.6 Specialized AI Models\u003c\/li\u003e\n\u003cli\u003e3.7 Advanced AI Models\u003c\/li\u003e\n\u003cli\u003e3.8 Google AI Innovations\u003c\/li\u003e\n\u003cli\u003e3.9 Comparative Analysis of AI Tools\u003c\/li\u003e\n\u003cli\u003e3.10 Practical Application Scenarios\u003c\/li\u003e\n\u003cli\u003e3.11 Harnessing AI’s Potential\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 4: Mastering Prompt Engineering Techniques\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e4.1 Zero-Shot Prompting\u003c\/li\u003e\n\u003cli\u003e4.2 Few-Shot Prompting\u003c\/li\u003e\n\u003cli\u003e4.3 Chain-of-Thought Prompting\u003c\/li\u003e\n\u003cli\u003e4.4 Ensuring Self-Consistency in AI Responses\u003c\/li\u003e\n\u003cli\u003e4.5 Generate Knowledge Prompting\u003c\/li\u003e\n\u003cli\u003e4.6 Prompt Chaining\u003c\/li\u003e\n\u003cli\u003e4.7 Tree of Thoughts: Exploring Multiple Solutions\u003c\/li\u003e\n\u003cli\u003e4.8 Retrieval Augmented Generation\u003c\/li\u003e\n\u003cli\u003e4.9 Graph Prompting and Advanced Data Interpretation\u003c\/li\u003e\n\u003cli\u003e4.10 Application in Practice: Real-Life Scenarios\u003c\/li\u003e\n\u003cli\u003e4.11 Practical Exercises\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 5: Mastering Image Model Techniques\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e5.1 Introduction to Image Models\u003c\/li\u003e\n\u003cli\u003e5.2 Understanding Image Generation\u003c\/li\u003e\n\u003cli\u003e5.3 Style Modifiers and Quality Boosters in Image Generation\u003c\/li\u003e\n\u003cli\u003e5.4 Advanced Prompt Engineering in AI Image Generation\u003c\/li\u003e\n\u003cli\u003e5.5 Prompt Rewriting for Image Models\u003c\/li\u003e\n\u003cli\u003e5.6 Image Modification Techniques: Inpainting and Outpainting\u003c\/li\u003e\n\u003cli\u003e5.7 Realistic Image Generation\u003c\/li\u003e\n\u003cli\u003e5.8 Realistic Models and Consistent Characters\u003c\/li\u003e\n\u003cli\u003e5.9 Practical Application of Image Model Techniques\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 6: Project-Based Learning Session\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e6.1 Introduction to Project-Based Learning in AI\u003c\/li\u003e\n\u003cli\u003e6.2 Selecting a Project Theme\u003c\/li\u003e\n\u003cli\u003e6.3 Project Planning and Design in AI\u003c\/li\u003e\n\u003cli\u003e6.4 AI Implementation and Prompt Engineering\u003c\/li\u003e\n\u003cli\u003e6.5 Integrating Text and Image Models\u003c\/li\u003e\n\u003cli\u003e6.6 Evaluation and Integration in AI Projects\u003c\/li\u003e\n\u003cli\u003e6.7 Engaging and Effective Project Presentation\u003c\/li\u003e\n\u003cli\u003e6.8 Guided Project Example\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 7: Ethical Considerations and Future of AI\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e7.1 Introduction to AI Ethics\u003c\/li\u003e\n\u003cli\u003e7.2 Bias and Fairness in AI Models\u003c\/li\u003e\n\u003cli\u003e7.3 Privacy and Data Security in AI\u003c\/li\u003e\n\u003cli\u003e7.4 The Imperative for Transparency in AI Operations\u003c\/li\u003e\n\u003cli\u003e7.5 Sustainable AI Development: An Imperative for the Future\u003c\/li\u003e\n\u003cli\u003e7.6 Ethical Scenario Analysis in AI: Navigating the Complex Landscape\u003c\/li\u003e\n\u003cli\u003e7.7 Navigating the Complex Landscape of AI Regulations and Governance\u003c\/li\u003e\n\u003cli\u003e7.8 Navigating the Regulatory Landscape: A Guide for AI Practitioners\u003c\/li\u003e\n\u003cli\u003e7.9 Ethical Frameworks and Guidelines in AI Development\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eOptional Module: AI Agents for Prompt Engineering\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1. What Are AI Agents\u003c\/li\u003e\n\u003cli\u003e2. Applications and Trends of AI Agents for Prompt Engineers\u003c\/li\u003e\n\u003cli\u003e3. How Does an AI Agent Work\u003c\/li\u003e\n\u003cli\u003e4. Core Characteristics of AI Agents\u003c\/li\u003e\n\u003cli\u003e5. Importance of AI Agents\u003c\/li\u003e\n\u003cli\u003e6. Types of AI Agents\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003eUpon successful completion of the AI+ Prompt Engineer Level 1 Certification Program, learners will demonstrate proficiency in foundational AI concepts, principles of\u003cbr\u003eeffective prompting, theoretical understanding of AI tools and models, prompt engineering techniques, image model concepts, and ethical considerations in AI. Participants will have acquired practical skills through project-based learning sessions and will be equipped to apply ethical frameworks in AI development. This certification signifies competence in AI prompt engineering and prepares individuals for ethical and innovative contributions to the field.\u003c\/p\u003e\n\u003ch3\u003eAI Tools\u003c\/h3\u003e\n\u003cp\u003eYou will master the following AI tools in our AI+ Prompt Engineer Level 1 course.\u003c\/p\u003e\n\u003ctable style=\"width: 100.091%; height: 141.891px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 122.297px;\"\u003e\n\u003ctd style=\"width: 49.9083%; height: 122.297px;\"\u003e\n\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/langchain.png?v=1746328489\"\u003e\u003cimg\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.9083%; height: 122.297px;\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/gpt.png?v=1746328587\"\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWho Should Attend\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW62612441 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW62612441 BCX0\"\u003eResearch Scientists\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW62612441 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW62612441 BCX0\"\u003e: Advance your research with AI by creating and\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW62612441 BCX0\"\u003eutilizing\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW62612441 BCX0\"\u003e\u003cspan\u003e \u003c\/span\u003eeffective prompts to explore new scientific data and solve\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW62612441 BCX0\"\u003ecomplex problems\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW62612441 BCX0\"\u003e.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}' class=\"EOP SCXW62612441 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW136910165 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW136910165 BCX0\"\u003e\u003cstrong\u003eData Scientists \u0026amp; Analysts:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eEnhance your ability to optimize machine learning models by mastering prompt engineering for better data analysis and insights.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW148601214 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW148601214 BCX0\"\u003eDevelopers \u0026amp; Programmers\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW148601214 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW148601214 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eLearn to build, refine, and deploy AI-driven applications by creating efficient prompts for improved AI system performance.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}' class=\"EOP SCXW148601214 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW113737741 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW113737741 BCX0\"\u003eBusiness Leaders \u0026amp; Strategists\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW113737741 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW113737741 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eGain the skills to incorporate AI solutions into business strategies,\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW113737741 BCX0\"\u003eoptimizing\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW113737741 BCX0\"\u003e\u003cspan\u003e \u003c\/span\u003eprocesses and decision-making.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}' class=\"EOP SCXW113737741 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW136181849 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW136181849 BCX0\"\u003eMachine Learning Engineers\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW136181849 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW136181849 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eStrengthen your\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW136181849 BCX0\"\u003eexpertise\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW136181849 BCX0\"\u003e\u003cspan\u003e \u003c\/span\u003eby learning how to fine-tune AI prompts to enhance the performance of machine learning\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW136181849 BCX0\"\u003emodels\u003c\/span\u003e\u003cspan class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW136181849 BCX0\"\u003e.\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eDelivery options\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eAI+ Prompt Engineer Level 1 can be delivered either self-paced or instructor-led. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eInstructor-Led:\u003c\/strong\u003e Held over 1 day, it is an intensive day of training which includes live demos and real-time Q\u0026amp;A and peer collaboration. This course can be delivered onsite at your premises or in our virtual classroom. \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a quote for your team\u003c\/a\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eSelf-Paced online:\u003c\/strong\u003e 6-hours of on-demand video lessons, e-book and podcasts. Access to your own online learning portal for 12-months to work through and certify. \u003c\/span\u003eLearn anywhere, anytime, with modular quizzes to track progress.\u003c\/p\u003e\n\u003ch3\u003ePre-requisites\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eBasic Understanding of AI: \u003c\/strong\u003eFamiliarity with AI concepts and practical applications, even without technical expertise.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eCreativity and Innovation: \u003c\/strong\u003eOpenness to creative approaches for generating new ideas and leveraging AI tools to achieve desired outcomes.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eProblem-Solving Mindset:\u003c\/strong\u003e Willingness to apply AI-driven solutions to tackle\u003cbr\u003echallenges and enhance productivity in various fields\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis course prepares participants for the examination leading to AI+ Prompt Engineer Level 1 \u003c\/span\u003e\u003cspan\u003ecertification\u003c\/span\u003e\u003cspan\u003e. The exam is held online via a proctored exam platform.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDuration: 90 minutes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eQuestions: 50 multiple-choice\/multiple-response\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePassing mark: 70% (35 questions correct out of 50 questions) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDelivery: completed online via your AI Certs learning portal\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA digital certification will be provided upon passing\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp class=\"mb-3\"\u003eExam Blueprint:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFoundations of Artificial Intelligence (AI) and Prompt Engineering – 10%\u003c\/li\u003e\n\u003cli\u003ePrinciples of Effective Prompting – 15%\u003c\/li\u003e\n\u003cli\u003eIntroduction to AI Tools and Models – 15%\u003c\/li\u003e\n\u003cli\u003eMastering Prompt Engineering Techniques – 20%\u003c\/li\u003e\n\u003cli\u003eMastering Image Model Techniques – 15%\u003c\/li\u003e\n\u003cli\u003eProject-Based Learning Session – 12%\u003c\/li\u003e\n\u003cli\u003eEthical Considerations and Future of AI – 12%\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Materials \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eOne-year subscription to the AI+ course materials, these are regularly updated to ensure the latest developments are included in your courseware. This includes:\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eHigh-Quality Videos, E-book (PDF \u0026amp; Audio), and Podcasts\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eAI Mentor for \u003c\/span\u003e\u003cspan\u003ePersonali\u003c\/span\u003e\u003cspan\u003es\u003c\/span\u003e\u003cspan\u003eed\u003c\/span\u003e\u003cspan\u003e Guidance\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eQuizzes, Assessments, and Course Resources\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eComprehensive Exam Study Guide\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOfficial \u003c\/span\u003e\u003cspan\u003eAI+ Certification \u003c\/span\u003e\u003cspan\u003eOnline Proctored Exam \u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOne Free \u003c\/span\u003e\u003cspan\u003eExam \u003c\/span\u003e\u003cspan\u003eRetake\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eYou will receive a digital certification upon passing the online examination. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Artificial Intelligence","offers":[{"title":"Default Title","offer_id":51099753382072,"sku":null,"price":350.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/AIPromptEngineer_ITSMHub.png?v=1746328800"},{"product_id":"ai-project-manager-course-examination","title":"AI+ Project Manager™ Course \u0026 Examination","description":"\u003cp\u003e\u003cspan class=\"TextRun SCXW139485745 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW139485745 BCX0\"\u003eThe AI+ Project Manager program helps project managers and IT professionals leverage AI to achieve peak project efficiency and success. \u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan class=\"TextRun SCXW139485745 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW139485745 BCX0\"\u003eIn this program, participants will gain the knowledge and insights to design and implement AI in project management across disciplines. They will learn to integrate AI from basics to advanced levels, and explore applications, algorithms, and architectures. It will help them make informed decisions and lead their organization in the multidisciplinary environment influenced by AI.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePurchase our self-paced online course, or \u003c\/span\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a Quote\u003c\/a\u003e\u003cspan\u003e for your team. \u003c\/span\u003e\u003ciframe src=\"https:\/\/player.vimeo.com\/video\/1081201154?title=0\u0026amp;byline=0\u0026amp;portrait=0\u0026amp;badge=0\u0026amp;autopause=0\u0026amp;player_id=0\u0026amp;app_id=58479\" style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" title=\"AIC_AIProjectManagerVideo_Jul-24\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cp\u003eThe AI+ Project Manager certification programme is designed for Project Managers and IT professionals who are willing to have an expertise in understanding, applying, and integrating the concepts of artificial intelligence with real time development problems with the support of Intelligent Systems.\u003c\/p\u003e\n\u003cp\u003eAn overview, along with usage as well as incorporation of various systems with artificial intelligence and its applications are demonstrated from basic level to advanced level, and a thorough investigation of AI ideas and model implementations are included in the vast curriculum.\u003c\/p\u003e\n\u003cp\u003eYou will acquire useful knowledge about AI applications, algorithms and architectures which will culminate in an interactive project management process. You will be well-positioned for success in the ever-changing AI+ integration landscape upon program completion, having gained the ability to design and implement AI applications in various multi-disciplined environments related to Project Management.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy AI+ Project Manager\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eComprehensive AI Understanding:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eLearn core AI concepts and their applications in project management, enhancing efficiency and decision-making.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eAdvanced AI Tools:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eDiscover and implement AI tools for scheduling, risk management, and resource allocation through practical examples and case studies.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eData-Driven Decision Making:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eMaster data analysis and visualization techniques to make informed project decisions and optimize outcomes.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eEthical AI Integration:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eGain knowledge on mitigating biases, developing AI governance frameworks, and navigating ethical dilemmas in AI-powered projects.\u003cb\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003eCourse Modules\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 1: Introduction to Artificial Intelligence (AI) in Project Management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1.1 AI Fundamentals\u003c\/li\u003e\n\u003cli\u003e1.2 AI in Project Management\u003c\/li\u003e\n\u003cli\u003e1.3 Key AI Technologies\u003c\/li\u003e\n\u003cli\u003e1.4 Benefits and Challenges\u003c\/li\u003e\n\u003cli\u003e1.5 Future Perspectives\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 2: AI Tools for Project Management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e2.1 Overview of AI Tools\u003c\/li\u003e\n\u003cli\u003e2.2 Artificial Intelligence Tools in Action: Enhancing Project Management Efficiency\u003c\/li\u003e\n\u003cli\u003e2.3 Selecting AI Tools\u003c\/li\u003e\n\u003cli\u003e2.4 Implementing AI Tools\u003c\/li\u003e\n\u003cli\u003e2.5 Case Studies\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 3: Data-Driven Decision Making\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e3.1 Importance of Data in Artificial Intelligence\u003c\/li\u003e\n\u003cli\u003e3.2 Data Analysis Techniques\u003c\/li\u003e\n\u003cli\u003e3.3 Applying Data Insights to Project Decisions\u003c\/li\u003e\n\u003cli\u003e3.4 Tools for Data Visualization and Reporting\u003c\/li\u003e\n\u003cli\u003e3.5 Challenges and Best Practices\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 4: AI for Enhancing Team Collaboration and Productivity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e4.1 AI-Enhanced Collaboration Tools\u003c\/li\u003e\n\u003cli\u003e4.2 Boosting Productivity with AI\u003c\/li\u003e\n\u003cli\u003e4.3 Managing Project Knowledge with AI\u003c\/li\u003e\n\u003cli\u003e4.4 Overcoming Collaboration Challenges\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 5: Ethical Considerations and Bias in AI\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e5.1 Understanding AI Ethics\u003c\/li\u003e\n\u003cli\u003e5.2 Identifying and Mitigating Bias\u003c\/li\u003e\n\u003cli\u003e5.3 Developing AI Governance\u003c\/li\u003e\n\u003cli\u003e5.4 Case Studies\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 6: Implementing AI in Projects\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e6.1 Strategies for AI Integration\u003c\/li\u003e\n\u003cli\u003e6.2 Choosing the Right AI Tools\u003c\/li\u003e\n\u003cli\u003e6.3 Project Data Preparation for AI\u003c\/li\u003e\n\u003cli\u003e6.4 AI Implementation Plan\u003c\/li\u003e\n\u003cli\u003e6.5 Monitoring AI Integration\u003c\/li\u003e\n\u003cli\u003e6.6 Evaluating AI Outcomes\u003c\/li\u003e\n\u003cli\u003e6.7 Risk Management in AI Projects\u003c\/li\u003e\n\u003cli\u003e6.8 Workshop: AI Tool Deployment\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 7: Future of AI in Project Management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e7.1 Emerging Trends in AI and Project Management\u003c\/li\u003e\n\u003cli\u003e7.2 AI and the Evolving Role of the Project Manager\u003c\/li\u003e\n\u003cli\u003e7.3 Sustainability and AI in Projects\u003c\/li\u003e\n\u003cli\u003e7.4 Adapting to Future AI Development\u003c\/li\u003e\n\u003cli\u003e7.5 Predictive Analysis and Future Planning\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eOptional Module: AI Agents for Project Management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstanding AI Agents \u003c\/li\u003e\n\u003cli\u003eCase Studies\u003c\/li\u003e\n\u003cli\u003eHands-On Practice with AI Agents\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cp\u003eUpon successful completion of the AI+ Project Manager™ certification, participants will become proficient in the foundational aspects of artificial intelligence and its application in project management seamlessly.\u003c\/p\u003e\n\u003cp\u003eParticipants will gain a detailed overview of understanding and overseeing AI workloads across multidisciplinary platforms. Additionally, participants will learn optimization techniques in project management within AI, implementing algorithms and best practices while adhering to compliance requirements. This certification will enable professionals to achieve a sought after credential, boosting their professional profile and demonstrating their capacity to provide practical solutions at the intersection of artificial intelligence and project management.\u003c\/p\u003e\n\u003cdiv\u003e\n\u003ch3\u003eAI Tools\u003c\/h3\u003e\n\u003cp\u003eYou will master the following AI tools in our AI+ Project Manager course.\u003c\/p\u003e\n\u003ctable width=\"100%\" style=\"width: 100.091%; height: 344.688px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 188.094px;\"\u003e\n\u003ctd style=\"width: 49.9083%; height: 188.094px;\"\u003e\n\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" height=\"137\" width=\"183\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/hive.png?v=1746336995\"\u003e\u003cimg\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.9083%; height: 188.094px;\"\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/wrike.png?v=1746336994\"\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 156.594px;\"\u003e\n\u003ctd style=\"width: 49.9083%; height: 156.594px;\"\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" height=\"61\" width=\"214\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/trello.jpg?v=1746336993\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 49.9083%; height: 156.594px;\"\u003e\n\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" height=\"109\" width=\"217\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/click_up.png?v=1746336991\"\u003e\u003cimg\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWho Should Attend\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan class=\"TextRun SCXW139485745 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW139485745 BCX0\"\u003eProject Management Professionals\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW139485745 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW139485745 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eEnhance your\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW139485745 BCX0\"\u003eexpertise\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW139485745 BCX0\"\u003e\u003cspan\u003e \u003c\/span\u003eby integrating AI to streamline project workflows and improve decision-making.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW139485745 BCX0\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan class=\"TextRun SCXW152173804 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW152173804 BCX0\"\u003eIT Professionals\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW152173804 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW152173804 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eLearn how to\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW152173804 BCX0\"\u003eleverage\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW152173804 BCX0\"\u003e\u003cspan\u003e \u003c\/span\u003eAI technologies to\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW152173804 BCX0\"\u003eoptimize\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW152173804 BCX0\"\u003e\u003cspan\u003e \u003c\/span\u003eprocesses and drive innovation across multi-disciplinary projects.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW152173804 BCX0\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan class=\"TextRun SCXW73628440 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW73628440 BCX0\"\u003eBusiness Strategists\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW73628440 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW73628440 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eGain the skills to apply AI insights to strategic planning, forecasting, and driving business growth.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW73628440 BCX0\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan class=\"TextRun SCXW143494002 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW143494002 BCX0\"\u003eTech Enthusiasts \u0026amp; Innovators\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW143494002 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW143494002 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eExplore the practical application of AI in project management to stay ahead in the rapidly evolving tech landscape.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW143494002 BCX0\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan class=\"EOP SCXW143494002 BCX0\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cspan class=\"TextRun SCXW231243220 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW231243220 BCX0\"\u003eStudents \u0026amp; New Graduates\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW231243220 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW231243220 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eStrengthen your resume with in-demand skills in AI-driven project management and prepare for the future of work.\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eDelivery options\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eAI+ Project Manager is available as a self-paced online course or instructor-led.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eInstructor-led: \u003c\/strong\u003eHeld over 1 day, it is an intensive day of training which includes live demos and real-time Q\u0026amp;A and peer collaboration. This course can be delivered onsite at your premises or in our virtual classroom. \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a quote for your team\u003c\/a\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eSelf-Paced online:\u003c\/strong\u003e 6-hours of on-demand video lessons, e-book and podcasts. Access to your own online learning portal for 12-months to work through and certify. \u003c\/span\u003eLearn anywhere, anytime, with modular quizzes to track progress.\u003c\/p\u003e\n\u003ch3\u003ePre-requisites\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eA foundational understanding of key concepts of basic mathematics and artificial intelligence.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eBasic understanding of Computer Science concepts like programming, data structures and algorithms.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eFundamental knowledge of keywords of AI\/ML.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003eWillingness to engage in hands-on activities and workshops to apply AI concepts in project management scenarios.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis course prepares participants for the examination leading to AI+ Project Manager \u003c\/span\u003e\u003cspan\u003ecertification\u003c\/span\u003e\u003cspan\u003e. The exam is held online via a proctored exam platform.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDuration: 90 minutes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eQuestions: 50 multiple-choice\/multiple-response\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePassing mark: 70% (35 questions correct out of 50 questions) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDelivery: completed online via your AI Certs learning portal\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA digital certification will be provided upon passing\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp class=\"mb-3\"\u003eExam Blueprint:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to Artificial Intelligence (AI) in Project Management - 10%\u003c\/li\u003e\n\u003cli\u003eAI Tools for Project Management - 15%\u003c\/li\u003e\n\u003cli\u003eData-Driven Decision Making - 10%\u003c\/li\u003e\n\u003cli\u003eAI for Enhancing Team Collaboration and Productivity - 15%\u003c\/li\u003e\n\u003cli\u003eEthical Considerations and Bias in AI - 15%\u003c\/li\u003e\n\u003cli\u003eImplementing AI in Projects - 25%\u003c\/li\u003e\n\u003cli\u003eFuture of AI in Project Management - 10%\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Materials \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eOne-year subscription to the AI+ course materials, these are regularly updated to ensure the latest developments are included in your courseware. This includes:\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eHigh-Quality Videos, E-book (PDF \u0026amp; Audio), and Podcasts\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eAI Mentor for \u003c\/span\u003e\u003cspan\u003ePersonali\u003c\/span\u003e\u003cspan\u003es\u003c\/span\u003e\u003cspan\u003eed\u003c\/span\u003e\u003cspan\u003e Guidance\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eQuizzes, Assessments, and Course Resources\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eComprehensive Exam Study Guide\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOfficial \u003c\/span\u003e\u003cspan\u003eAI+ Certification \u003c\/span\u003e\u003cspan\u003eOnline Proctored Exam \u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOne Free \u003c\/span\u003e\u003cspan\u003eExam \u003c\/span\u003e\u003cspan\u003eRetake\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eYou will receive a digital certification upon passing the online examination. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Artificial Intelligence","offers":[{"title":"Default Title","offer_id":51099823603896,"sku":null,"price":350.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/AIProjectManager_ITSMHub.png?v=1746333512"},{"product_id":"ai-sales-course-examination","title":"AI+ Sales™ Course \u0026 Examination","description":"\u003cp\u003e\u003cspan class=\"TextRun SCXW139485745 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW139485745 BCX0\"\u003eThe AI+ Sales program is designed to help sales professionals leverage AI for a competitive edge. Participants will learn core AI concepts, leverage data for insights, and explore cutting-edge tools like AI CRMs and forecasting. They will get practical experience implementing AI strategies while navigating ethical considerations. This program helps to drive sales performance and propel businesses forward.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePurchase our self-paced online course, or \u003c\/span\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a Quote\u003c\/a\u003e\u003cspan\u003e for your team. \u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cp\u003eThe AI+ Sales Certification is designed for sales professionals and business leaders seeking to harness the power of Artificial Intelligence (AI) in sales. Delve into the fundamentals of AI and its implications for sales processes, including understanding and leveraging sales data effectively. Explore various AI technologies tailored for sales, their integration into CRM systems, and their application in sales forecasting.\u003c\/p\u003e\n\u003cp\u003eLearn how AI enhances sales processes, streamlining operations and boosting productivity. Navigate ethical considerations and biases inherent in AI applications in sales. Engage in practical workshops to reinforce theoretical knowledge with hands-on experience. \u003c\/p\u003e\n\u003cp\u003eBy the end of this programme, you'll be equipped with the expertise to implement AI-driven strategies, optimize sales performance, and drive business growth ethically.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy AI+ Sales\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eComprehensive AI Understanding:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eLearn core AI concepts for streamlined sales workflows, trend forecasting, and client engagement.\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003ePredictive Sales Analytics:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eLearn to leverage AI for predictive modeling, forecasting sales, and enhancing decision-making.\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eAI-Enhanced Customer Insights:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eExplore AI tools to analyze behavior, automate scoring, and personalize outreach effectively.\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eEthical AI Integration:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eGain insights on addressing ethical concerns and establishing AI governance in sales.\u003c\/div\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003eCourse Modules\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 1: Introduction to Artificial Intelligence (AI) in Sales\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1.1 Fundamentals of AI\u003c\/li\u003e\n\u003cli\u003e1.2 Historical Journey and Evolution of AI in Sales\u003c\/li\u003e\n\u003cli\u003e1.3 AI Tools \u0026amp; Technologies Transforming Sales\u003c\/li\u003e\n\u003cli\u003e1.4 Benefits and Challenges in Adoption of AI in Sales\u003c\/li\u003e\n\u003cli\u003e1.5 Real-world Examples and Applications of AI in Sales\u003c\/li\u003e\n\u003cli\u003e1.6 Future of AI in Sales\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 2: Understanding Data in Sales\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e2.1 Categories of Sales Data\u003c\/li\u003e\n\u003cli\u003e2.2 Techniques for Effective Data Collection\u003c\/li\u003e\n\u003cli\u003e2.3 Basics of Data Analysis and Interpretation\u003c\/li\u003e\n\u003cli\u003e2.4 Data Management Methods\u003c\/li\u003e\n\u003cli\u003e2.5 Data Protection Principles\u003c\/li\u003e\n\u003cli\u003e2.6 Data Integration in CRM Systems\u003c\/li\u003e\n\u003cli\u003e2.7 Overview of Analytical Tools\u003c\/li\u003e\n\u003cli\u003e2.8 Ethical Use of Sales Data\u003c\/li\u003e\n\u003cli\u003e2.9 Case Studies: Real-World Data Applications\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 3: AI Technologies for Sales\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e3.1 Introduction to Machine Learning in Sales\u003c\/li\u003e\n\u003cli\u003e3.2 Predictive Analytics: Forecasting Sales Trends\u003c\/li\u003e\n\u003cli\u003e3.3 NLP: Enhancing Customer Interactions\u003c\/li\u003e\n\u003cli\u003e3.4 Chatbots: Automating Customer Service\u003c\/li\u003e\n\u003cli\u003e3.5 Segmentation: Tailoring Customer Experiences\u003c\/li\u003e\n\u003cli\u003e3.6 Personalization: Customizing Sales Approaches\u003c\/li\u003e\n\u003cli\u003e3.7 Recommendation Engines: Driving Product Suggestions\u003c\/li\u003e\n\u003cli\u003e3.8 Sales Automation: Streamlining Sales Processes\u003c\/li\u003e\n\u003cli\u003e3.9 Performance Analysis: Measuring Sales Effectiveness\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 4: Implementation of AI in CRM Systems\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e4.1 Foundation of CRM Systems\u003c\/li\u003e\n\u003cli\u003e4.2 AI Integration into CRM Systems\u003c\/li\u003e\n\u003cli\u003e4.3 Lead Scoring\u003c\/li\u003e\n\u003cli\u003e4.4 Customer Insights\u003c\/li\u003e\n\u003cli\u003e4.5 Sales Automation\u003c\/li\u003e\n\u003cli\u003e4.6 Personalized Communication\u003c\/li\u003e\n\u003cli\u003e4.7 Chatbots in CRM\u003c\/li\u003e\n\u003cli\u003e4.8 Gaining Actionable Insights from Data\u003c\/li\u003e\n\u003cli\u003e4.9 Case Studies\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 5: Sales Forecasting with AI\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e5.1 Introduction to Sales Forecasting\u003c\/li\u003e\n\u003cli\u003e5.2 Overview of Predictive Models in Forecasting\u003c\/li\u003e\n\u003cli\u003e5.3 Data Preparation for Analysis\u003c\/li\u003e\n\u003cli\u003e5.4 Identifying Sales Patterns and Trends\u003c\/li\u003e\n\u003cli\u003e5.5 Enhancing Forecast Reliability\u003c\/li\u003e\n\u003cli\u003e5.6 Key Forecasting AI Tools in AI\u003c\/li\u003e\n\u003cli\u003e5.7 Utilizing Real-time Data for Forecasts\u003c\/li\u003e\n\u003cli\u003e5.8 Developing Forecasts for Different Outcomes\u003c\/li\u003e\n\u003cli\u003e5.9 Measuring the Success of Sales Forecasts\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 6: Enhancing Sales Processes with AI\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e6.1 Task Automation\u003c\/li\u003e\n\u003cli\u003e6.2 AI-driven Email Marketing\u003c\/li\u003e\n\u003cli\u003e6.3 Social Media with AI Analytics\u003c\/li\u003e\n\u003cli\u003e6.4 AI-powered Lead Generation\u003c\/li\u003e\n\u003cli\u003e6.5 Customer Segmentation\u003c\/li\u003e\n\u003cli\u003e6.6 Optimizing Sales Visits and Calls\u003c\/li\u003e\n\u003cli\u003e6.7 Tailoring Content with AI Insights\u003c\/li\u003e\n\u003cli\u003e6.8 Real-time Sales Activity Monitoring\u003c\/li\u003e\n\u003cli\u003e6.9 Upselling and Cross-selling with AI\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 7: Ethical Considerations and Bias AI\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e7.1 Ethical Use of AI in Sales\u003c\/li\u003e\n\u003cli\u003e7.2 Bias Identification in AI Systems\u003c\/li\u003e\n\u003cli\u003e7.3 Bias Mitigation\u003c\/li\u003e\n\u003cli\u003e7.4 Transparency in AI Decision-Making\u003c\/li\u003e\n\u003cli\u003e7.5 Accountability for AI Actions\u003c\/li\u003e\n\u003cli\u003e7.6 Safeguarding Customer Data\u003c\/li\u003e\n\u003cli\u003e7.7 Regulatory Compliance\u003c\/li\u003e\n\u003cli\u003e7.8 Building Customer Trust through Ethical AI\u003c\/li\u003e\n\u003cli\u003e7.9 Anticipating Ethical Issues in AI Advancements\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 8: Practical Workshop\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e8.1 Scenario-Based Exercises\u003c\/li\u003e\n\u003cli\u003e8.2 Addressing Sales Challenges with AI\u003c\/li\u003e\n\u003cli\u003e8.3 Collaborative AI Implementation Plans\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eOptional Module: AI Agents for Project Management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhat Are AI Agents\u003c\/li\u003e\n\u003cli\u003eTypes of AI Agents\u003c\/li\u003e\n\u003cli\u003eApplications and Trend of AI Agents in Sales\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cp\u003eUpon successful completion of the AI+ Sales certification program, participants will demonstrate proficiency in leveraging Artificial Intelligence (AI) to revolutionize sales\u003cbr\u003eprocesses. They will showcase adeptness in understanding and utilizing sales data effectively, integrating AI technologies into CRM systems for enhanced customer\u003cbr\u003erelationship management. Participants will exhibit competence in utilizing AI for accurate sales forecasting and streamlining sales processes for improved productivity and\u003cbr\u003eefficiency. Moreover, they will exhibit a thorough understanding of ethical considerations and biases related to AI implementation in sales. Armed with practical experience from workshops, graduates will be prepared to drive business growth ethically through AI-powered sales strategies.\u003c\/p\u003e\n\u003cdiv\u003e\n\u003ch3\u003eAI Tools\u003c\/h3\u003e\n\u003cp\u003eYou will master the following AI tools in our AI+ Sales course\u003c\/p\u003e\n\u003ctable width=\"100%\" style=\"width: 99.7329%; height: 137px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 188.094px;\"\u003e\n\u003ctd style=\"width: 39.5307%; height: 188.094px;\"\u003e\n\u003cimg\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/salesforce.png?v=1746339860\" alt=\"\" width=\"210\" height=\"76\" style=\"float: left;\"\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 33.0518%;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/Conversica.png?v=1746339859\" alt=\"\" width=\"180\" height=\"38\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 26.6955%; height: 188.094px;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/Uniphore.png?v=1746339858\" alt=\"\" width=\"168\" height=\"35\"\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWho Should Attend\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan class=\"TextRun SCXW212381229 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW212381229 BCX0\"\u003eSales Executives\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW212381229 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW212381229 BCX0\"\u003e: Use AI to automate sales processes and enhance customer relationship management for improved sales performance.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW212381229 BCX0\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan class=\"EOP SCXW212381229 BCX0\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cspan class=\"TextRun SCXW237152450 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW237152450 BCX0\"\u003eMarketing Professionals\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW237152450 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW237152450 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eIntegrate AI with marketing strategies to\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW237152450 BCX0\"\u003eoptimize\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW237152450 BCX0\"\u003e\u003cspan\u003e \u003c\/span\u003ecustomer targeting, personalization, and engagement.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW237152450 BCX0\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan class=\"TextRun SCXW182680644 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW182680644 BCX0\"\u003eBusiness Development Managers\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW182680644 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW182680644 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eLeverage AI-driven insights to\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW182680644 BCX0\"\u003eidentify\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW182680644 BCX0\"\u003e\u003cspan\u003e \u003c\/span\u003enew business opportunities and drive growth.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW182680644 BCX0\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan class=\"TextRun SCXW175131693 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW175131693 BCX0\"\u003eProduct Managers\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW175131693 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cstrong\u003e\u003cspan class=\"NormalTextRun SCXW175131693 BCX0\"\u003e:\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"NormalTextRun SCXW175131693 BCX0\"\u003eUtilize\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW175131693 BCX0\"\u003e\u003cspan\u003e \u003c\/span\u003eAI to understand customer needs,\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW175131693 BCX0\"\u003eoptimize\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW175131693 BCX0\"\u003e\u003cspan\u003e \u003c\/span\u003epricing strategies, and improve product positioning\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW175131693 BCX0\"\u003e.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW175131693 BCX0\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan class=\"TextRun SCXW173438890 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW173438890 BCX0\"\u003eConsultants:\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW173438890 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW173438890 BCX0\"\u003e\u003cspan\u003e \u003c\/span\u003eHelp organizations implement AI-powered sales strategies that drive profitability and operational efficiency.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW173438890 BCX0\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eDelivery options\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eAI+ Sales is available as a self-paced online course or instructor-led. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eInstructor-led: \u003c\/strong\u003eHeld over 1 day, it is an intensive day of training which includes live demos and real-time Q\u0026amp;A and peer collaboration. This course can be delivered onsite at your premises or in our virtual classroom. \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a quote for your team\u003c\/a\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eSelf-Paced online:\u003c\/strong\u003e 6-hours of on-demand video lessons, e-book and podcasts. Access to your own online learning portal for 12-months to work through and certify. \u003c\/span\u003eLearn anywhere, anytime, with modular quizzes to track progress.\u003c\/p\u003e\n\u003ch3\u003ePre-requisites\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003eBasic familiarity with sales processes and terminologies to comprehending the application of AI in sales.\u003cbr\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003eFundamental proficiency in data analysis concepts to grasp the significance of data-driven decision-making in sales.\u003cbr\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003ePrimary knowledge of CRM systems to understand the integration of AI technologies for sales optimization.\u003cbr\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003eParticipants should have proactive interest in exploring the potential of artificial intelligence to transform sales processes and overall revenue growth.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis course prepares participants for the examination leading to AI+ Sales \u003c\/span\u003e\u003cspan\u003ecertification\u003c\/span\u003e\u003cspan\u003e. The exam is held online via a proctored exam platform.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDuration: 90 minutes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eQuestions: 50 multiple-choice\/multiple-response\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePassing mark: 70% (35 questions correct out of 50 questions) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDelivery: completed online via your AI Certs learning portal\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA digital certification will be provided upon passing\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp class=\"mb-3\"\u003eExam Blueprint:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to Artificial Intelligence (AI) in Sales - 13%\u003c\/li\u003e\n\u003cli\u003eUnderstanding Data in Sales - 13%\u003c\/li\u003e\n\u003cli\u003eAI Technologies for Sales - 13%\u003c\/li\u003e\n\u003cli\u003eImplementation of AI in CRM Systems - 13%\u003c\/li\u003e\n\u003cli\u003eSales Forecasting with AI - 13%\u003c\/li\u003e\n\u003cli\u003eEnhancing Sales Processes with AI - 13%\u003c\/li\u003e\n\u003cli\u003eEthical Considerations and Bias AI - 13%\u003c\/li\u003e\n\u003cli\u003ePractical Workshop - 9%\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Materials \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eOne-year subscription to the AI+ course materials, these are regularly updated to ensure the latest developments are included in your courseware. This includes:\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eHigh-Quality Videos, E-book (PDF \u0026amp; Audio), and Podcasts\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eAI Mentor for \u003c\/span\u003e\u003cspan\u003ePersonali\u003c\/span\u003e\u003cspan\u003es\u003c\/span\u003e\u003cspan\u003eed\u003c\/span\u003e\u003cspan\u003e Guidance\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eQuizzes, Assessments, and Course Resources\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eComprehensive Exam Study Guide\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOfficial \u003c\/span\u003e\u003cspan\u003eAI+ Certification \u003c\/span\u003e\u003cspan\u003eOnline Proctored Exam \u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOne Free \u003c\/span\u003e\u003cspan\u003eExam \u003c\/span\u003e\u003cspan\u003eRetake\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eYou will receive a digital certification upon passing the online examination. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Artificial Intelligence","offers":[{"title":"Default Title","offer_id":51099861287096,"sku":null,"price":350.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/AISales_ITSMHub.png?v=1746340092"},{"product_id":"ai-marketing-course-examination","title":"AI+ Marketing™ Course \u0026 Examination","description":"\u003cp\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW139485745 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW139485745 BCX0\"\u003eThe AI+ Marketing program helps marketing professionals master AI for advanced marketing strategies. In this program, candidates will gain knowledge on AI's impact from segmentation to personalization and big data insights and how to use AI ethically and confidently. The candidates will also explore real-world applications that boost engagement, campaign effectiveness, and ROI.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePurchase our self-paced online course, or \u003c\/span\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a Quote\u003c\/a\u003e\u003cspan\u003e for your team.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003ciframe height=\"360\" width=\"640\" src=\"https:\/\/player.vimeo.com\/video\/1081210787?h=55a2fe82c9\" title=\"vimeo-player\"\u003e\u003c\/iframe\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cp\u003eThe AI+ Marketing Certification Programme is designed for for marketing professionals and business leaders eager to harness the power of artificial intelligence to revolutionize their marketing strategies. Through this program, participants will delve into the core of AI's impact on marketing, from automating customer segmentation to personalizing campaigns and analyzing big data for actionable insights.\u003c\/p\u003e\n\u003cp\u003eThe curriculum covers a broad spectrum of AI applications in marketing, including real-world use cases that demonstrate how AI can significantly enhance customer engagement, campaign effectiveness, and ROI. Ethical considerations are also a cornerstone of the program, ensuring candidates  understand how to employ AI responsibly within the marketing domain.\u003c\/p\u003e\n\u003cp\u003eBy the end of the certification, participants will be well-equipped to lead their marketing teams and strategies with confidence in an AI-driven era, making informed decisions that propel their organizations forward.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy AI+ Marketing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eAI in Marketing Essentials:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eLearn foundational AI concepts to streamline workflows and enhance marketing effectiveness.\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eAI-Driven Campaign Optimization:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eMaster AI algorithms to optimize ads, personalize messages, and automate performance tracking.\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eCustomer Insights through AI:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eAnalyze data with AI to gain insights, predict trends, and personalize marketing strategies.\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eEthical AI Practices in Marketing:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eUnderstand ethical AI practices, mitigate biases, and ensure transparency and fairness in marketing.\u003c\/div\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003eCourse Modules\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 1: Introduction to Artificial Intelligence (AI) in Marketing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1.1 Understanding AI and Its Core Components\u003c\/li\u003e\n\u003cli\u003e1.2 Historical Context and Evolution of AI in Marketing\u003c\/li\u003e\n\u003cli\u003e1.3 AI Technologies Transforming Marketing\u003c\/li\u003e\n\u003cli\u003e1.4 Applications of AI in Marketing\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 2: AI-Driven Content Strategy and Personalisation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e2.1 Introduction to AI in Content Marketing\u003c\/li\u003e\n\u003cli\u003e2.2 Personalization Through AI\u003c\/li\u003e\n\u003cli\u003e2.3 Implementing AI in Your Content Strategy\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 3: AI in Social Media and Email Marketing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e3.1 AI Integration in Social Media Marketing\u003c\/li\u003e\n\u003cli\u003e3.2 Leveraging AI for Email Marketing Success\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 4: Leveraging AI for Marketing Analytics\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e4.1 Introduction to AI-powered Analytics\u003c\/li\u003e\n\u003cli\u003e4.2 Predictive Analytics and Consumer Behavior\u003c\/li\u003e\n\u003cli\u003e4.3 Measuring and Optimizing Campaign Effectiveness\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 5: Ethical Considerations in AI Marketing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e5.1 Ethical AI Use in Marketing\u003c\/li\u003e\n\u003cli\u003e5.2 Regulatory Compliance and Standards\u003c\/li\u003e\n\u003cli\u003e5.3 Implementing Ethical AI Marketing Practices\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 6: Crafting an AI-Driven Marketing Strategy\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e6.1 Strategic Planning with AI\u003c\/li\u003e\n\u003cli\u003e6.2 Implementation of AI in Marketing Strategies\u003c\/li\u003e\n\u003cli\u003e6.3 Creating a Scalable AI Marketing Plan\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 7: AI Integration in Multichannel Marketing Campaigns\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e7.1 Integrating AI in Multichannel Strategies\u003c\/li\u003e\n\u003cli\u003e7.2 Measuring the Effectiveness of AI-Enhanced Campaigns\u003c\/li\u003e\n\u003cli\u003e7.3 Future Trends in AI and Multichannel Marketing\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eOptional Module: AI Agents for Marketing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstanding AI Agents\u003c\/li\u003e\n\u003cli\u003eCase Studies\u003c\/li\u003e\n\u003cli\u003eHands on practice with AI Agents\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003eUpon successful completion of the AI+ Marketing certification program, participants will gain a comprehensive understanding of artificial intelligence's role in marketing. They will learn to develop AI-driven content strategies, optimize social media and email marketing\u003cbr\u003ecampaigns, and leverage AI for analytics effectively. Ethical considerations in AI marketing will be addressed, ensuring responsible practices. Participants will craft innovative AI-driven marketing strategies and integrate AI seamlessly into multichannel campaigns. Equipped with these skills, they'll be prepared to navigate the rapidly evolving landscape of marketing, staying ahead through continuous learning and ethical innovation\u003c\/p\u003e\n\u003ch3\u003eAI Tools\u003c\/h3\u003e\n\u003cp\u003eYou will master the following AI tools in our AI+ Marketing course\u003c\/p\u003e\n\u003ctable style=\"width: 99.7329%; height: 137px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 188.094px;\"\u003e\n\u003ctd style=\"width: 39.5307%; height: 188.094px;\"\u003e\n\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/hubspot.png?v=1746341218\" alt=\"\"\u003e\u003cimg\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 33.0518%;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/copy_ai.png?v=1746341217\" alt=\"\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 26.6955%; height: 188.094px;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/active_campaign.png?v=1746341216\" alt=\"\"\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWho Should Attend\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan class=\"TextRun SCXW83593111 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW83593111 BCX0\"\u003eMarketing Professionals\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW83593111 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW83593111 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eEnhance your\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW83593111 BCX0\"\u003eexpertise\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW83593111 BCX0\"\u003e\u003cspan\u003e \u003c\/span\u003eby integrating AI-driven strategies for smarter, data-backed campaigns.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW83593111 BCX0\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan class=\"EOP SCXW83593111 BCX0\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cspan class=\"TextRun SCXW89736075 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW89736075 BCX0\"\u003eDigital Marketing Experts\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW89736075 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW89736075 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eLeverage AI tools to\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW89736075 BCX0\"\u003eoptimize\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW89736075 BCX0\"\u003e\u003cspan\u003e \u003c\/span\u003econtent personalization, SEO, and audience targeting.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW89736075 BCX0\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan class=\"TextRun SCXW129964090 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW129964090 BCX0\"\u003eBusiness Leaders\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW129964090 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW129964090 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eInnovate marketing practices by adopting AI technologies to drive growth and improve customer engagement.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW129964090 BCX0\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan class=\"TextRun SCXW82462983 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW82462983 BCX0\"\u003eCRM Specialists\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW82462983 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW82462983 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW82462983 BCX0\"\u003eOptimize\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW82462983 BCX0\"\u003e\u003cspan\u003e \u003c\/span\u003ecustomer relationships with AI-powered insights and automation for more effective communication.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW82462983 BCX0\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan class=\"EOP SCXW82462983 BCX0\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cspan class=\"TextRun SCXW104891104 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW104891104 BCX0\"\u003eStudents \u0026amp; New Graduates\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW104891104 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW104891104 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eBuild a competitive edge in the marketing field by mastering AI tools and technologies.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW104891104 BCX0\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eDelivery options\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eAI+ Marketing is available as a self-paced online course or instructor-led. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eInstructor-led: \u003c\/strong\u003eHeld over 1 day, it is an intensive day of training which includes live demos and real-time Q\u0026amp;A and peer collaboration. This course can be delivered onsite at your premises or in our virtual classroom. \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a quote for your team\u003c\/a\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eSelf-Paced online:\u003c\/strong\u003e 6-hours of on-demand video lessons, e-book and podcasts. Access to your own online learning portal for 12-months to work through and certify. \u003c\/span\u003eLearn anywhere, anytime, with modular quizzes to track progress.\u003c\/p\u003e\n\u003ch3\u003ePre-requisites\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003eProfound understanding of marketing principles like segmentation, branding, and marketing mix and how businesses leverage marketing strategies.\u003cbr\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003eFamiliarity with digital marketing tools and concepts. Participants should be comfortable using CRM software, analytics platforms, and other AI digital marketing tools.\u003cbr\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003eBasic understanding of strategic decision-making processes within marketing contexts and how marketing strategies are developed, implemented, and measured for effectiveness. \u003cbr\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003eParticipants should have proactive interest in exploring the potential of artificial intelligence to transform marketing practices and overall marketing efficiency.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis course prepares participants for the examination leading to AI+ Marketing \u003c\/span\u003e\u003cspan\u003ecertification\u003c\/span\u003e\u003cspan\u003e. The exam is held online via a proctored exam platform.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDuration: 90 minutes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eQuestions: 50 multiple-choice\/multiple-response\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePassing mark: 70% (35 questions correct out of 50 questions) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDelivery: completed online via your AI Certs learning portal\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA digital certification will be provided upon passing\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp class=\"mb-3\"\u003eExam Blueprint:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to Artificial Intelligence (AI) in Marketing - 10%\u003c\/li\u003e\n\u003cli\u003eAI-Driven Content Strategy and Personalization - 13%\u003c\/li\u003e\n\u003cli\u003eAI in Social Media and Email Marketing - 13%\u003c\/li\u003e\n\u003cli\u003eLeveraging AI for Marketing Analytics - 13%\u003c\/li\u003e\n\u003cli\u003eEthical Considerations in AI Marketing - 13%\u003c\/li\u003e\n\u003cli\u003eCrafting an AI-Driven Marketing Strategy - 25%\u003c\/li\u003e\n\u003cli\u003eAI Integration in Multichannel Marketing Campaigns - 13%\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Materials \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eOne-year subscription to the AI+ course materials, these are regularly updated to ensure the latest developments are included in your courseware. This includes:\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eHigh-Quality Videos, E-book (PDF \u0026amp; Audio), and Podcasts\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eAI Mentor for \u003c\/span\u003e\u003cspan\u003ePersonali\u003c\/span\u003e\u003cspan\u003es\u003c\/span\u003e\u003cspan\u003eed\u003c\/span\u003e\u003cspan\u003e Guidance\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eQuizzes, Assessments, and Course Resources\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eComprehensive Exam Study Guide\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOfficial \u003c\/span\u003e\u003cspan\u003eAI+ Certification \u003c\/span\u003e\u003cspan\u003eOnline Proctored Exam \u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOne Free \u003c\/span\u003e\u003cspan\u003eExam \u003c\/span\u003e\u003cspan\u003eRetake\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eYou will receive a digital certification upon passing the online examination. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Artificial Intelligence","offers":[{"title":"Default Title","offer_id":51099878949048,"sku":null,"price":350.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/AIMarketing_ITSMHub.png?v=1746340481"},{"product_id":"ai-customer-service-course-examination","title":"AI+ Customer Service™ Course \u0026 Examination","description":"\u003cp\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW139485745 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW139485745 BCX0\"\u003eAI+ Customer Service program is designed for customer success managers and sales professionals. In this program, candidates will gain the knowledge and insights needed to transform customer experiences by harnessing the power of AI for good. The candidates will explore ethical AI implementation, data collection techniques, and the fundamentals of successful AI integration. The program will help in developing cuttingedge solutions and strategies to optimize interactions, preparing you for the future of AI in customer service.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePurchase our self-paced online course, or \u003c\/span\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a Quote\u003c\/a\u003e\u003cspan\u003e for your team.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cp\u003eThe AI+ Customer Service certification is designed for professionals aiming to revolutionize customer experiences through Artificial Intelligence (AI). Begin with an introduction to AI's role in customer service and delve into understanding various AI technologies. Learn effective data collection and analysis techniques crucial for AI implementation. Explore strategies for implementing AI solutions and optimizing customer experiences. Ethical considerations and building trust are emphasized to ensure responsible AI deployment. Dive into the future landscape of AI in customer service, preparing for upcoming advancements. Conclude by crafting a comprehensive AI strategy tailored to your organization's needs. \u003c\/p\u003e\n\u003cp\u003eThroughout the course, emphasis is placed on practical application, ensuring participants are equipped with the skills to navigate the evolving customer service landscape seamlessly. Gain a competitive edge by mastering AI-driven strategies, fostering customer satisfaction, and propelling organizational growth. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy AI+ Customer Service\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eMaster AI-Driven Customer Support:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eLearn how to integrate AI-powered chatbots, voice assistants, and automated ticketing for enhanced service.\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eImprove Customer Satisfaction with AI:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eUse AI analytics to personalize interactions and resolve queries efficiently.\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eStay Ahead in AI-Powered Customer Experience:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eAI-driven customer service is transforming businesses, and companies seek professionals skilled in AI adoption.\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eExpand Your Career in AI Customer Service:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eHigh demand for AI-powered customer service professionals across e-commerce, SaaS, banking, and telecom sectors.\u003c\/div\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003eCourse Modules\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 1: Introduction to Artificial Intelligence (AI) in Customer Service\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1.1 Overview of AI\u003c\/li\u003e\n\u003cli\u003e1.2 Relevance of AI in Customer Service\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 2: Understanding AI Technologies\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e2.1 Overview of Machine Learning\u003c\/li\u003e\n\u003cli\u003e2.2 Natural Language Processing (NLP)\u003c\/li\u003e\n\u003cli\u003e2.3 Deep Learning and Neural Networks\u003c\/li\u003e\n\u003cli\u003e2.4 AI-Driven Analytics\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 3: Data Collection and Analysis\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e3.1 Gathering Customer Data\u003c\/li\u003e\n\u003cli\u003e3.2 Data Quality and Integrity\u003c\/li\u003e\n\u003cli\u003e3.3 Analyzing Data for Insights\u003c\/li\u003e\n\u003cli\u003e3.4 Applying Insights to Enhance Customer Service\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 4: Implementing AI Solutions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e4.1 AI Solutions for Customer Service\u003c\/li\u003e\n\u003cli\u003e4.2 Integration into Customer Service Systems\u003c\/li\u003e\n\u003cli\u003e4.3 Training and Change Management\u003c\/li\u003e\n\u003cli\u003e4.4 Measuring the Impact of AI on Customer Service\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 5: Optimizing Customer Experiences\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e5.1 Using AI to Create Personalized Customer Interactions\u003c\/li\u003e\n\u003cli\u003e5.2 Increasing Service Efficiency with AI\u003c\/li\u003e\n\u003cli\u003e5.3 Case Studies: Successful AI Implementations in Customer Service\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 6: Ethical Considerations and Trust\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e6.1 Ethical AI Use in Customer Service\u003c\/li\u003e\n\u003cli\u003e6.2 Building Trust through Transparency\u003c\/li\u003e\n\u003cli\u003e6.3 Compliance with Data Privacy Regulations\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 7: Future of AI in Customer Service\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e7.1 Emerging Trends and Advancements in AI Technologies\u003c\/li\u003e\n\u003cli\u003e7.2 Innovative Use Cases for AI in Customer Service\u003c\/li\u003e\n\u003cli\u003e7.3 Preparing for AI Evolution in Customer Service\u003c\/li\u003e\n\u003cli\u003e7.4 Ethical and Societal Considerations\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 8: Creating an AI Strategy for your organisation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e8.1 Developing Strategic Plan for AI Implementation and Evolution\u003c\/li\u003e\n\u003cli\u003e8.2 Cultivating an AI-Driven Culture\u003c\/li\u003e\n\u003cli\u003e8.3 Overcoming Challenges and Measuring Success\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eOptional Module: AI Agents for Marketing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhat are AI Agents\u003c\/li\u003e\n\u003cli\u003eTypes of AI Agents\u003c\/li\u003e\n\u003cli\u003eApplications and Trends of AI Agents in Customer Service\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cp\u003eUpon successful completion of the AI+ Customer Service certification, participants emerge equipped to revolutionize customer experiences through AI-driven solutions. Mastery of\u003cbr\u003eAI introduction, understanding technologies, data collection, and implementation ensure adeptness in optimizing customer interactions. Ethical considerations and strategic planning guarantee trust-building initiatives and futureproofing strategies. With a profound comprehension of the future trajectory of AI in customer service, participants are\u003cbr\u003eprimed to create tailored AI strategies, positioning their organizations for unparalleled success in the digital age.\u003c\/p\u003e\n\u003ch3\u003eAI Tools\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003eYou will master the following AI tools in our AI+ Customer Service course\u003c\/p\u003e\n\u003ctable style=\"width: 99.7329%; height: 343.094px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 201.094px;\"\u003e\n\u003ctd style=\"width: 54.3321%; height: 201.094px;\"\u003e\n\u003cimg height=\"166\" width=\"166\" style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/rulai.jpg?v=1746342611\"\u003e\u003cimg\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; height: 201.094px;\"\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/freddy.png?v=1746342613\" width=\"180\" height=\"120\"\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 142px;\"\u003e\n\u003ctd style=\"width: 54.3321%; height: 142px;\"\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" height=\"126\" width=\"225\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/zendesk.png?v=1746342614\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; height: 142px;\"\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" height=\"57\" width=\"207\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/octane.png?v=1746342612\"\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWho Should Attend\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCustomer Service Executives:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eEnhance your skills by integrating AI to optimize customer interactions and service delivery.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTechnology Leaders:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW169049479 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW169049479 BCX8\"\u003eLeverage AI solutions to transform customer service strategies and improve operational efficiency.\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW70568033 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW70568033 BCX0\"\u003eCustomer Experience Professionals\u003c\/span\u003e\u003c\/span\u003e:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW83396899 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW83396899 BCX8\"\u003eApply AI-driven insights to create personalized, seamless customer journeys.\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW264927969 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW264927969 BCX8\"\u003e\u003cstrong\u003eStudents \u0026amp; Fresh Graduates:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eDevelop future-proof skills in AI-driven customer service to stay ahead in the evolving job market.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003e\u003cspan data-contrast=\"auto\"\u003eBusiness Analysts\u003c\/span\u003e\u003c\/b\u003e\u003cspan data-contrast=\"auto\"\u003e: Integrate AI tools to analyze customer data and optimize service delivery strategies.\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eDelivery options\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eAI+ Customer Service is available as a self-paced online course or instructor-led. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eInstructor-led: \u003c\/strong\u003eHeld over 1 day, it is an intensive day of training which includes live demos and real-time Q\u0026amp;A and peer collaboration. This course can be delivered onsite at your premises or in our virtual classroom. \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a quote for your team\u003c\/a\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eSelf-Paced online:\u003c\/strong\u003e 6-hours of on-demand video lessons, e-book and podcasts. Access to your own online learning portal for 12-months to work through and certify. \u003c\/span\u003eLearn anywhere, anytime, with modular quizzes to track progress.\u003c\/p\u003e\n\u003ch3\u003ePre-requisites\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eCandidates should possess a basic understanding of business operations and the role of customer service in organizational success.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eBasic familiarity with digital tools, software, and the underlying concepts of AI is expected.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003eAn insight into strategic decision-making processes within organizations, especially related to technology adoption and customer service improvements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW169865536 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW169865536 BCX8\"\u003eGenuine curiosity and openness to explore how AI can be applied to transform customer service practices and create value for businesses\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW169865536 BCX8\"\u003e.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}' class=\"EOP SCXW169865536 BCX8\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis course prepares participants for the examination leading to AI+ Marketing \u003c\/span\u003e\u003cspan\u003ecertification\u003c\/span\u003e\u003cspan\u003e. The exam is held online via a proctored exam platform.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDuration: 90 minutes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eQuestions: 50 multiple-choice\/multiple-response\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePassing mark: 70% (35 questions correct out of 50 questions) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDelivery: completed online via your AI Certs learning portal\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA digital certification will be provided upon passing\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp class=\"mb-3\"\u003eExam Blueprint:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to Artificial Intelligence (AI) in Customer Service - 12%\u003c\/li\u003e\n\u003cli\u003eUnderstanding AI Technologies - 12%\u003c\/li\u003e\n\u003cli\u003eData Collection and Analysis - 12%\u003c\/li\u003e\n\u003cli\u003eImplementing AI Solutions - 20%\u003c\/li\u003e\n\u003cli\u003eOptimizing Customer Experiences - 12%\u003c\/li\u003e\n\u003cli\u003eEthical Considerations and Trust - 12%\u003c\/li\u003e\n\u003cli\u003eFuture of AI in Customer Service - 12%\u003c\/li\u003e\n\u003cli\u003eCreating an AI Strategy for Your Organization - 8%\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Materials \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eOne-year subscription to the AI+ course materials, these are regularly updated to ensure the latest developments are included in your courseware. This includes:\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eHigh-Quality Videos, E-book (PDF \u0026amp; Audio), and Podcasts\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eAI Mentor for \u003c\/span\u003e\u003cspan\u003ePersonali\u003c\/span\u003e\u003cspan\u003es\u003c\/span\u003e\u003cspan\u003eed\u003c\/span\u003e\u003cspan\u003e Guidance\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eQuizzes, Assessments, and Course Resources\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eComprehensive Exam Study Guide\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOfficial \u003c\/span\u003e\u003cspan\u003eAI+ Certification \u003c\/span\u003e\u003cspan\u003eOnline Proctored Exam \u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOne Free \u003c\/span\u003e\u003cspan\u003eExam \u003c\/span\u003e\u003cspan\u003eRetake\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eYou will receive a digital certification upon passing the online examination. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Artificial Intelligence","offers":[{"title":"Default Title","offer_id":51099902967992,"sku":null,"price":350.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/AICustomerService_ITSMHub.png?v=1746342040"},{"product_id":"ai-product-manager-course-examination","title":"AI+ Product Manager™ Course \u0026 Examination","description":"\u003cp\u003e\u003cspan\u003eLevel up your product management skills with AI! The AI+ Product Manager certification covers the fundamentals of AI, exploring its applications, and teaches you how to leverage AI to enhance product development. Discover how AI can provide a competitive advantage and drive the creation of innovative solutions. Participants will gain a deep understanding of AI and will be able to apply it in building exceptional innovative products.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePurchase our self-paced online course, or \u003c\/span\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a Quote\u003c\/a\u003e\u003cspan\u003e for your team.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cp\u003eThis AI+ for Product Managers certification offers a comprehensive foundation in artificial intelligence tailored for product management professionals. It begins by demystifying AI, exploring its various branches, and delving into specific AI applications within product management.\u003c\/p\u003e\n\u003cp\u003eStudents will learn about the evolving role of an AI Product Manager and how this position is critical in bridging the gap between cutting-edge technology and practical, market-driven solutions. The module further highlights the significance of AI in product development, detailing the benefits and competitive advantages it brings to\u003cbr\u003ethe table. By the end of this course, participants will possess a solid understanding of AI fundamentals and their application in enhancing product development processes.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy AI+ Product Manager\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eAI in Product Management Essentials:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eLearn foundational AI concepts to optimize product development and enhance decision-making.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003e\u003c\/b\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eAI-Driven Product Innovation:\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eMaster AI tools and techniques to drive product innovation, improve customer experience, and accelerate time-to-market.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003e\u003c\/b\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eData-Driven Product Strategies:\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eUtilize AI to analyze data, predict trends, and create personalized product strategies for targeted customer engagement.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003e\u003c\/b\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eEthical AI in Product Development:\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eUnderstand ethical AI practices, mitigate biases, and ensure transparency and compliance in product management.\u003c\/div\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003eCourse Modules\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 1: Introduction to Artificial Intelligence (AI) for Product Managers\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1.1 Understanding the Basics of artificial intelligence\u003c\/li\u003e\n\u003cli\u003e1.2 Importance of AI\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 2: Fundamentals of Machine Learning\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e2.1 Introduction to Machine Learning\u003c\/li\u003e\n\u003cli\u003e2.2 Data Preparation in ML model\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 3: AI Product Development Lifecycle\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e3.1 Exploring How AI Can Be Leveraged in Ideation and Conceptualization\u003c\/li\u003e\n\u003cli\u003e3.2 Prototyping and Testing: Explore Methods for Prototyping and Testing AI-driven Products Effectively\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 4: AI Ethics and Bias\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e4.1 Understanding Ethical Considerations: Examine the Ethical Implications of AI Products and the Responsibility of Product Managers\u003c\/li\u003e\n\u003cli\u003e4.2 Mitigating Bias: Learn Strategies to Identify and Address Bias in AI Algorithms and Products\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 5: AI Implementation Strategies\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e5.1 Integration with Existing Products: Explore Methods for Integrating AI Features into Existing Products Seamlessly\u003c\/li\u003e\n\u003cli\u003e5.2 Stakeholder Management: Understand How to Communicate AI Initiatives Effectively with Stakeholders and Gain their Support\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 6: AI Metrics and Performance Evaluation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e6.1 Key Performance Indicators (KPIs): Identify Relevant Metrics for Measuring the Success of AI-driven Products\u003c\/li\u003e\n\u003cli\u003e6.2 Performance Evaluation Techniques: Learn Methods for Evaluating the Performance of AI Models and Products\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 7: AI Regulation and Compliance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e7.1 Regulatory Landscape: Explore Current Regulations and Frameworks Relevant to AI Products\u003c\/li\u003e\n\u003cli\u003e7.2 Compliance Strategies: Develop Strategies to Ensure AI Products Comply with Regulatory Requirements\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 8: Future Trends in AI and Product Management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e8.1 Emerging Technologies: Discuss Upcoming Trends and Technologies Shaping the Future of AI and Product Management\u003c\/li\u003e\n\u003cli\u003e8.2 Strategic Planning: Learn How to Anticipate and Adapt to Future Changes in the AI Landscape to Drive Product Innovation\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eOptional Module: AI Agents for Product Managers\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstanding AI Agents\u003c\/li\u003e\n\u003cli\u003eCase Studies\u003c\/li\u003e\n\u003cli\u003eHands-on practice with AI Agents\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cp\u003eUpon successful completion of AI+ Product Manager certification, participants grasp AI's product management role, covering fundamentals, machine learning, ethics, integration, performance, regulation, and trends. Graduates excel in AI-driven product development, from ideation to deployment, ensuring ethics and compliance. The course focuses on strategic AI planning, enabling innovation in a dynamic tech landscape. Mastery equips managers to lead AI-driven initiatives, bolstering market competitiveness and proactive product strategies.\u003c\/p\u003e\n\u003cdiv\u003e\n\u003ch3\u003eAI Tools\u003c\/h3\u003e\n\u003cp\u003eYou will master the following AI tools in our AI+ Product Manager course\u003c\/p\u003e\n\u003ctable style=\"width: 99.7329%; height: 343.094px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 201.094px;\"\u003e\n\u003ctd style=\"width: 54.3321%; height: 201.094px;\"\u003e\n\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/chatgpt.png?v=1746330111\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; height: 201.094px;\"\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/watson.webp?v=1746383558\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003eIBM Watson OpenScale\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 142px;\"\u003e\n\u003ctd style=\"width: 54.3321%; height: 142px;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/ai_fairness.png?v=1746383562\" alt=\"\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; height: 142px;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/power_bi.png?v=1746383560\" alt=\"\" width=\"127\" height=\"127\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWho Should Attend\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan class=\"TextRun SCXW107331670 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW107331670 BCX0\"\u003eProduct Managers\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW107331670 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW107331670 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eEnhance your skills by integrating AI into product development processes and\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW107331670 BCX0\"\u003edrive\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW107331670 BCX0\"\u003e\u003cspan\u003e \u003c\/span\u003einnovation.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW107331670 BCX0\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan class=\"TextRun SCXW133820938 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW133820938 BCX0\"\u003eAspiring Product Managers\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW133820938 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW133820938 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eGain\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW133820938 BCX0\"\u003ea strong foundation\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW133820938 BCX0\"\u003e\u003cspan\u003e \u003c\/span\u003ein AI-driven product management strategies to kickstart your career.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW133820938 BCX0\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan class=\"TextRun SCXW37105840 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW37105840 BCX0\"\u003eTechnology Enthusiasts\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW37105840 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW37105840 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eLeverage AI tools to\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW37105840 BCX0\"\u003eoptimize\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW37105840 BCX0\"\u003e\u003cspan\u003e \u003c\/span\u003eproduct strategies and create impactful product experiences.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW37105840 BCX0\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan class=\"TextRun SCXW201366320 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW201366320 BCX0\"\u003eBusiness Analysts\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW201366320 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW201366320 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eApply AI to streamline product development processes and enhance decision-making for better product outcomes.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW201366320 BCX0\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan class=\"TextRun SCXW101804251 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW101804251 BCX0\"\u003eStudents \u0026amp; Fresh Graduates\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW101804251 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW101804251 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ePrepare for a successful career in AI product management by mastering the skills that top companies demand.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eDelivery options\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eAI+ Product Manager is available as a self-paced online course or instructor-led. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eInstructor-led: \u003c\/strong\u003eHeld over 1 day, it is an intensive day of training which includes live demos and real-time Q\u0026amp;A and peer collaboration. This course can be delivered onsite at your premises or in our virtual classroom. \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a quote for your team\u003c\/a\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eSelf-Paced online:\u003c\/strong\u003e 6-hours of on-demand video lessons, e-book and podcasts. Access to your own online learning portal for 12-months to work through and certify. \u003c\/span\u003eLearn anywhere, anytime, with modular quizzes to track progress.\u003c\/p\u003e\n\u003ch3\u003ePre-requisites\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003eUnderstanding the basics of digital technologies and their influence on various aspects of professional life\u003cbr\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003eInterest in learning about the integration of AI technologies within product development\u003cbr\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003eParticipants should have an open mindset towards learning new concepts and technological developments.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis course prepares participants for the examination leading to AI+ Product Manager \u003c\/span\u003e\u003cspan\u003ecertification\u003c\/span\u003e\u003cspan\u003e. The exam is held online via a proctored exam platform.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDuration: 90 minutes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eQuestions: 50 multiple-choice\/multiple-response\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePassing mark: 70% (35 questions correct out of 50 questions) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDelivery: completed online via your AI Certs learning portal\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA digital certification will be provided upon passing\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp class=\"mb-3\"\u003eExam Blueprint:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to Artificial Intelligence (AI) for Product Managers - 11%\u003c\/li\u003e\n\u003cli\u003eFundamentals of Machine Learning - 11%\u003c\/li\u003e\n\u003cli\u003eAI Product Development Lifecycle - 13%\u003c\/li\u003e\n\u003cli\u003eAI Ethics and Bias - 13%\u003c\/li\u003e\n\u003cli\u003eAI Implementation Strategies - 13%\u003c\/li\u003e\n\u003cli\u003eAI Metrics and Performance Evaluation - 13%\u003c\/li\u003e\n\u003cli\u003eAI Regulation and Compliance - 13%\u003c\/li\u003e\n\u003cli\u003eFuture Trends in AI and Product Management - 13%\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Materials \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eOne-year subscription to the AI+ course materials, these are regularly updated to ensure the latest developments are included in your courseware. This includes:\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eHigh-Quality Videos, E-book (PDF \u0026amp; Audio), and Podcasts\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eAI Mentor for \u003c\/span\u003e\u003cspan\u003ePersonali\u003c\/span\u003e\u003cspan\u003es\u003c\/span\u003e\u003cspan\u003eed\u003c\/span\u003e\u003cspan\u003e Guidance\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eQuizzes, Assessments, and Course Resources\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eComprehensive Exam Study Guide\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOfficial \u003c\/span\u003e\u003cspan\u003eAI+ Certification \u003c\/span\u003e\u003cspan\u003eOnline Proctored Exam \u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOne Free \u003c\/span\u003e\u003cspan\u003eExam \u003c\/span\u003e\u003cspan\u003eRetake\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eYou will receive a digital certification upon passing the online examination. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Artificial Intelligence","offers":[{"title":"Default Title","offer_id":51100459729080,"sku":null,"price":350.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/AIProductManager_ITSMHub.png?v=1746382939"},{"product_id":"ai-legal-course-examination","title":"AI+ Legal™ Course \u0026 Examination","description":"\u003cp\u003e\u003cspan\u003eThe AI+ Legal™ certification is designed for legal professionals who want to utilize AI technology ethically and successfully. It covers the state of AI, ethical concerns, data protection, AI's impact on legal processes, and gaining a competitive advantage. The certification incorporates hands-on projects and case studies that allow learners to apply their knowledge in real-world legal situations. Completing the AI+ Legal™ certification\u003cbr\u003eprovides a thorough understanding of AI's potential in legal practice, including the capacity to integrate AI ethically, address data privacy challenges, and achieve a competitive advantage in the legal market.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePurchase our self-paced online course, or \u003c\/span\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a Quote\u003c\/a\u003e\u003cspan\u003e for your team.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cp\u003eThe AI+ Legal Certification is designed for legal professionals seeking to integrate artificial intelligence into their practice. Covering the intersection of law and AI technology, the curriculum explores ethical considerations, data privacy, and the impact of AI on legal precedents and contracts.\u003c\/p\u003e\n\u003cp\u003eParticipants will learn how AI tools can enhance legal research, document review, and case prediction, offering a competitive edge in the legal field. Through hands-on projects and case studies, attendees will gain practical experience with AI applications relevant to legal work. The certification culminates in a comprehensive understanding of how AI can be ethically and effectively employed in various legal contexts.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy AI+ Legal\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eMaster AI-Powered Legal Automation:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eLearn how to leverage AI for contract analysis, legal research, and case prediction.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eEnhance Compliance \u0026amp; Risk Management with AI:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eUse AI to navigate complex regulations, ensuring legal accuracy and efficiency.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eStay Ahead in AI-Powered Legal Tech:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eAI is revolutionizing legal operations, and firms seek professionals who can integrate AI-driven legal solutions.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eExpand Your Career in AI \u0026amp; Law:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eHigh demand for AI-legal experts in corporate law, compliance, intellectual property, and litigation sectors.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003eCourse Modules\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 1: Introduction to Artificial Intelligence (AI) and its implications for Law\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1.1 AI Basics\u003c\/li\u003e\n\u003cli\u003e1.2 AI in the Legal Industry\u003c\/li\u003e\n\u003cli\u003e1.3 Understanding AI Technologies\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 2: Machine Learning Fundamentals for Lawyers\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e2.1 Foundations of Machine Learning\u003c\/li\u003e\n\u003cli\u003e2.2 Machine Learning in Legal Contexts\u003c\/li\u003e\n\u003cli\u003e2.3 Practical Machine Learning Tools\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong style=\"font-size: 0.875rem;\"\u003eModule 3: Natural Language Processing in Legal Research\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e3.1 Basics of NLP\u003c\/li\u003e\n\u003cli\u003e3.2 NLP Applications in Law\u003c\/li\u003e\n\u003cli\u003e3.3 Advanced NLP Techniques\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 4: AI in Contract Review and Management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e4.1 Contract Analysis with AI\u003c\/li\u003e\n\u003cli\u003e4.2 AI Tools for Contract Management\u003c\/li\u003e\n\u003cli\u003e4.3 Practical Contract Management Scenarios\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 5: Predictive Analytics in Legal Decision-Making\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e5.1 Introduction to Predictive Analytics\u003c\/li\u003e\n\u003cli\u003e5.2 Predictive Analytics in the Legal Field\u003c\/li\u003e\n\u003cli\u003e5.3 Implementing Predictive Analytics\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 6: Ethical and Privacy Considerations of AI in Law\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e6.1 AI Ethics in Legal Practice\u003c\/li\u003e\n\u003cli\u003e6.2 Privacy Concerns with AI\u003c\/li\u003e\n\u003cli\u003e6.3 Regulatory Landscape for A\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 7: Legal and Regulatory Framework for AI\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e7.1 Current Legal Frameworks for AI\u003c\/li\u003e\n\u003cli\u003e7.2 Drafting AI Regulations\u003c\/li\u003e\n\u003cli\u003e7.3 AI and Legal Practice\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 8: Implementing AI in Legal Practices\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e8.1 AI Integration Strategies in Legal practices\u003c\/li\u003e\n\u003cli\u003e8.2 Case Studies of AI in Law Firms\u003c\/li\u003e\n\u003cli\u003e8.3 Future of AI in Legal Profession\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eOptional Module: AI Agents for Legal\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstanding AI Agents\u003c\/li\u003e\n\u003cli\u003eCase Studies\u003c\/li\u003e\n\u003cli\u003eHands-on practice with AI Agents\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cp\u003eUpon successful completion of the AI+ legal certificate program, participants emerge with a profound understanding of AI technologies relevant to the legal field, enhancing their adeptness in working with AI tools. Equipped with skills to navigate and apply AI in legal research, document review, and case prediction more efficiently, they gain a competitive edge in a job market increasingly valuing tech-savvy legal professionals. Moreover, their knowledge of ethical considerations and legal implications surrounding AI usage ensures responsible and informed practice. With the ability to innovate legal services and practices, graduates not only improve client satisfaction and operational efficiency but also become catalysts for change in an industry undergoing rapid technological transformation,  positioning themselves as leaders shaping the future of law.\u003c\/p\u003e\n\u003cdiv\u003e\n\u003ch3\u003eAI Tools\u003c\/h3\u003e\n\u003cp\u003eYou will master the following AI tools in our AI+ Legal course\u003c\/p\u003e\n\u003ctable width=\"100%\" style=\"width: 99.7329%; height: 343.094px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 201.094px;\"\u003e\n\u003ctd style=\"width: 54.3321%; height: 201.094px;\"\u003e\n\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" height=\"64\" width=\"221\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/chatgpt.png?v=1746330111\"\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; height: 201.094px;\"\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cimg height=\"71\" width=\"202\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/humata.png?v=1746330145\"\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 142px;\"\u003e\n\u003ctd style=\"width: 54.3321%; height: 142px; text-align: center;\"\u003e\u003cimg height=\"101\" width=\"101\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/amto.jpg?v=1746330244\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; height: 142px; text-align: center;\"\u003e\n\u003cp\u003e\u003cimg height=\"106\" width=\"106\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/AILawyer.png?v=1746330262\"\u003e\u003c\/p\u003e\n\u003cp\u003eAI Lawyer\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWho Should Attend\u003c\/h3\u003e\n\u003cul class=\"faq-list ms-0\"\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cspan class=\"cf0\"\u003e\u003cstrong\u003eLegal Specialist\u003c\/strong\u003e:\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"cf1\"\u003eSpecializes in legal issues related to Al technologies, and advises on compliance, risk management, and ethical use of Al.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cspan class=\"cf0\"\u003e\u003cstrong\u003eTech Enthusiasts\u003c\/strong\u003e:\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"cf1\"\u003eThose interested in how legal frameworks intersect with technology, including AI, and how they impact society and daily life.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cspan class=\"cf0\"\u003e\u003cstrong\u003eEthics and Compliance Officers\u003c\/strong\u003e:\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"cf1\"\u003eEnsure ethical practices within organizations, understanding legal standards and ethical guidelines.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cspan class=\"cf0\"\u003e\u003cstrong\u003eData Privacy Officers\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan class=\"cf1\"\u003e\u003cspan\u003e \u003c\/span\u003eUnderstand the intersection of AI and data protection laws, ensuring AI applications respect privacy regulations and guidelines.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eDelivery options\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eAI+ Legal is available as a self-paced online course or instructor-led. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eInstructor-led: \u003c\/strong\u003eHeld over 1 day, it is an intensive day of training which includes live demos and real-time Q\u0026amp;A and peer collaboration. This course can be delivered onsite at your premises or in our virtual classroom. \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a quote for your team\u003c\/a\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eSelf-Paced online:\u003c\/strong\u003e 6-hours of on-demand video lessons, e-book and podcasts. Access to your own online learning portal for 12-months to work through and certify. \u003c\/span\u003eLearn anywhere, anytime, with modular quizzes to track progress.\u003c\/p\u003e\n\u003ch3\u003ePre-requisites\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eA foundational understanding of legal principles, no professional degree required.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eCuriosity and openness to learning about new legal concepts.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003eInterest in how AI impacts society and daily life, and openness to change.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eWillingness to understand AI ethical frameworks and guidelines.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003eBasic grasp of ethical principles and moral reasoning.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis course prepares participants for the examination leading to AI+ Legal \u003c\/span\u003e\u003cspan\u003ecertification\u003c\/span\u003e\u003cspan\u003e. The exam is held online via a proctored exam platform.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDuration: 90 minutes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eQuestions: 50 multiple-choice\/multiple-response\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePassing mark: 70% (35 questions correct out of 50 questions) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDelivery: completed online via your AI Certs learning portal\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA digital certification will be provided upon passing\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp class=\"mb-3\"\u003eExam Blueprint:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to AI and Its Implications for Law - 11%\u003c\/li\u003e\n\u003cli\u003eMachine Learning Fundamentals for Lawyers - 11%\u003c\/li\u003e\n\u003cli\u003eNatural Language Processing in Legal Research - 13%\u003c\/li\u003e\n\u003cli\u003eAI in Contract Review and Management - 13%\u003c\/li\u003e\n\u003cli\u003ePredictive Analytics in Legal Decision-Making - 13%\u003c\/li\u003e\n\u003cli\u003eEthical and Privacy Considerations of AI in Law - 13%\u003c\/li\u003e\n\u003cli\u003eLegal and Regulatory Framework for AI - 13%\u003c\/li\u003e\n\u003cli\u003eImplementing AI in Legal Practices - 13%\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Materials \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eOne-year subscription to the AI+ course materials, these are regularly updated to ensure the latest developments are included in your courseware. This includes:\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eHigh-Quality Videos, E-book (PDF \u0026amp; Audio), and Podcasts\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eAI Mentor for \u003c\/span\u003e\u003cspan\u003ePersonali\u003c\/span\u003e\u003cspan\u003es\u003c\/span\u003e\u003cspan\u003eed\u003c\/span\u003e\u003cspan\u003e Guidance\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eQuizzes, Assessments, and Course Resources\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eComprehensive Exam Study Guide\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOfficial \u003c\/span\u003e\u003cspan\u003eAI+ Certification \u003c\/span\u003e\u003cspan\u003eOnline Proctored Exam \u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOne Free \u003c\/span\u003e\u003cspan\u003eExam \u003c\/span\u003e\u003cspan\u003eRetake\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eYou will receive a digital certification upon passing the online examination. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Artificial Intelligence","offers":[{"title":"Default Title","offer_id":51100470968504,"sku":null,"price":350.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/AILegal_ITSMHub.png?v=1746384212"},{"product_id":"ai-writer-course-examination","title":"AI+ Writer™ Course \u0026 Examination","description":"\u003cp\u003eThe AI+ Writer certification unlocks the power of AI for content creation. Master AI writing techniques, optimize for SEO, and even learn to monetize your skills. We'll cover advanced prompt engineering and AI editing tools, which will boost your efficiency and workflow. Additionally, explore the future of AI writing and stay ahead of the curve. Craft compelling content with confidence - start your AI writing journey today!\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePurchase our self-paced online course, or \u003c\/span\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a Quote\u003c\/a\u003e\u003cspan\u003e for your team.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003ciframe src=\"https:\/\/player.vimeo.com\/video\/1081311869?badge=0\u0026amp;autopause=0\u0026amp;player_id=0\u0026amp;app_id=58479\" style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" title=\"AI-Writer-1\"\u003e\u003c\/iframe\u003e\u003cscript src=\"https:\/\/player.vimeo.com\/api\/player.js\"\u003e\u003c\/script\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cp\u003eAI+ Writer certification course offers comprehensive training in leveraging artificial intelligence for writing tasks. Beginning with fundamental concepts, participants delve into AI content creation, mastering advanced techniques for seamless integration. The course progresses to optimizing content for search engines and monetizing AI writing skills effectively.\u003c\/p\u003e\n\u003cp\u003eParticipants explore AI prompt engineering for enhanced productivity and efficiency. Editorial processes are streamlined through AI applications, enhancing workflow and quality control. Finally, the course explores the future landscape of AI in writing,\u003cbr\u003eequipping learners with foresight and adaptability. Prepare to excel in the dynamic field of AI-driven writing with this transformative certification program.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy AI+ Writer\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eLeverage AI for Scalable Content Production:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eLearn how to create high-quality blogs, articles, and marketing copy using AI tools.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eOptimize Content for SEO \u0026amp; Engagement:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eUse AI-driven analytics to craft SEO-optimized, high-ranking, and audience-focused content.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eStay Ahead in AI-Powered Writing:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eThe content industry is evolving, and AI-skilled writers are in high demand.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eExpand Your Career in AI Writing \u0026amp; Automation:\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eAI-driven writing expertise is essential in media, marketing, publishing, and e-commerce.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003eCourse Modules\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 1: Introduction to Artificial Intelligence (AI) in Writing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1.1 The Evolution of AI in Writing\u003c\/li\u003e\n\u003cli\u003e1.2 Income Expectations with AI Writing\u003c\/li\u003e\n\u003cli\u003e1.3 Fundamentals of Natural Language Processing (NLP)\u003c\/li\u003e\n\u003cli\u003e1.4 Ethics and Limitations of AI Writing\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 2: Getting Started with AI Content Writing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e2.1 Introduction to AI Writing Tools\u003c\/li\u003e\n\u003cli\u003e2.2 Basics of AI-Assisted Writing\u003c\/li\u003e\n\u003cli\u003e2.3 Enhancing Creativity with AI\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong style=\"font-size: 0.875rem;\"\u003eModule 3: Advanced AI Content Creation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e3.1 Content Variety with AI\u003c\/li\u003e\n\u003cli\u003e3.2 Tailoring Content for Different Audiences\u003c\/li\u003e\n\u003cli\u003e3.3 Beyond Text: Multi-Media Content Creation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 4: Content Optimization and SEO with AI\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e4.1 SEO Fundamentals with AI\u003c\/li\u003e\n\u003cli\u003e4.2 Content Quality and Readability\u003c\/li\u003e\n\u003cli\u003e4.3 Dynamic Content and Personalization\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 5: Monetizing AI Writing Skills\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e5.1 Building Your Brand as an AI Writer\u003c\/li\u003e\n\u003cli\u003e5.2 Finding and Securing Writing Gigs\u003c\/li\u003e\n\u003cli\u003e5.3 Expanding Your Services\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 6: Mastering AI Prompt Engineering\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e6.1 The Art of Crafting Effective Prompts\u003c\/li\u003e\n\u003cli\u003e6.2 Advanced Prompt Strategies\u003c\/li\u003e\n\u003cli\u003e6.3 Practical Applications of Prompt Engineering\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 7: AI for Editorial Processes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e7.1 AI-Assisted Editing and Proofreading\u003c\/li\u003e\n\u003cli\u003e7.2 Content Strategy and Planning with AI\u003c\/li\u003e\n\u003cli\u003e7.3 Collaborative Writing and Project Management\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 8: The future of AI in Writing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e8.1 Emerging Trends in AI Writing\u003c\/li\u003e\n\u003cli\u003e8.2 Preparing for the Future\u003c\/li\u003e\n\u003cli\u003e8.3 Ethical and Societal Implications\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong style=\"font-size: 0.875rem;\"\u003eOptional Module: AI Agents for Writer\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstanding AI Agents\u003c\/li\u003e\n\u003cli\u003eApplications of AI Writer Agents\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cp\u003eUpon successful completion of the AI+ Writer certification, participants will gain advanced proficiency in harnessing artificial intelligence for various writing tasks. They will\u003cbr\u003eadeptly craft compelling content, optimize it for search engines, and streamline editorial processes using AI tools. Graduates will demonstrate mastery in monetizing their AI\u003cbr\u003ewriting skills effectively. Furthermore, they will possess the ability to engineer AI prompts for enhanced productivity and creativity. Equipped with foresight into the future of AI in\u003cbr\u003ewriting, certified individuals will stand at the forefront of innovation in the ever-evolving landscape of digital content creation.\u003c\/p\u003e\n\u003cdiv\u003e\n\u003ch3\u003eAI Tools\u003c\/h3\u003e\n\u003cp\u003eYou will master the following AI tools in our AI+ Writer course\u003c\/p\u003e\n\u003ctable style=\"width: 99.7329%; height: 343.094px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 201.094px;\"\u003e\n\u003ctd style=\"width: 54.3321%; height: 201.094px;\"\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/jasper.webp?v=1746387461\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003cbr\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; height: 201.094px;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/frase.webp?v=1746387462\" alt=\"\" width=\"120\" height=\"120\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 142px;\"\u003e\n\u003ctd style=\"width: 54.3321%; height: 142px; text-align: center;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/quillbot.webp?v=1746387460\" alt=\"\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; height: 142px; text-align: center;\"\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/copy_ai.png?v=1746341217\" alt=\"\" width=\"175\" height=\"109\"\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWho Should Attend\u003c\/h3\u003e\n\u003cul class=\"faq-list ms-0\"\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003e\u003cspan data-contrast=\"auto\"\u003eContent Creators\u003c\/span\u003e\u003c\/b\u003e\u003cspan data-contrast=\"auto\"\u003e: Enhance your writing skills by integrating AI tools for efficient content creation.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003e\u003cspan data-contrast=\"auto\"\u003eCopywriters \u0026amp; Marketers\u003c\/span\u003e\u003c\/b\u003e\u003cspan data-contrast=\"auto\"\u003e: Learn to leverage AI for optimized content strategies, SEO, and engagement.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003e\u003cspan data-contrast=\"auto\"\u003eSEO Specialists\u003c\/span\u003e\u003c\/b\u003e\u003cspan data-contrast=\"auto\"\u003e: Use AI to enhance content performance and improve search engine rankings.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003e\u003cspan data-contrast=\"auto\"\u003eBusiness Leaders\u003c\/span\u003e\u003c\/b\u003e\u003cspan data-contrast=\"auto\"\u003e: Drive innovation by adopting AI-powered writing tools to streamline content workflows.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003e\u003cspan data-contrast=\"auto\"\u003eStudents \u0026amp; New Graduates\u003c\/span\u003e\u003c\/b\u003e\u003cspan data-contrast=\"auto\"\u003e: Build a competitive resume by mastering AI-powered writing techniques and tools.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eDelivery options\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eAI+ Writer is available as a self-paced online course or instructor-led. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eInstructor-led: \u003c\/strong\u003eHeld over 1 day, it is an intensive day of training which includes live demos and real-time Q\u0026amp;A and peer collaboration. This course can be delivered onsite at your premises or in our virtual classroom. \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a quote for your team\u003c\/a\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eSelf-Paced online:\u003c\/strong\u003e 6-hours of on-demand video lessons, e-book and podcasts. Access to your own online learning portal for 12-months to work through and certify. \u003c\/span\u003eLearn anywhere, anytime, with modular quizzes to track progress.\u003c\/p\u003e\n\u003ch3\u003ePre-requisites\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eBasic understanding of writing styles and tones.\u003c\/li\u003e\n\u003cli\u003eInterest in digital content creation tools and AI platforms.\u003c\/li\u003e\n\u003cli\u003eWillingness to learn with learning technical concepts and applying them practically.\u003c\/li\u003e\n\u003cli\u003eProficiency in English language, both written and spoken.\u003cspan data-contrast=\"auto\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis course prepares participants for the examination leading to AI+ Writer \u003c\/span\u003e\u003cspan\u003ecertification\u003c\/span\u003e\u003cspan\u003e. The exam is held online via a proctored exam platform.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDuration: 90 minutes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eQuestions: 50 multiple-choice\/multiple-response\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePassing mark: 70% (35 questions correct out of 50 questions) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDelivery: completed online via your AI Certs learning portal\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA digital certification will be provided upon passing\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp class=\"mb-3\"\u003eExam Blueprint:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to Artificial Intelligence (AI) in Writing - 10%\u003c\/li\u003e\n\u003cli\u003eGetting Started with AI Content Writing - 10%\u003c\/li\u003e\n\u003cli\u003eAdvanced AI Content Creation - 14%\u003c\/li\u003e\n\u003cli\u003eContent Optimization and SEO with AI - 14%\u003c\/li\u003e\n\u003cli\u003eMonetizing AI Writing Skills - 14%\u003c\/li\u003e\n\u003cli\u003eMastering AI Prompt Engineering - 14%\u003c\/li\u003e\n\u003cli\u003eAI for Editorial Processes - 14%\u003c\/li\u003e\n\u003cli\u003eThe Future of AI in Writing - 10%\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eCourse Materials \u0026amp; Inclusions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eOne-year subscription to the AI+ course materials, these are regularly updated to ensure the latest developments are included in your courseware. This includes:\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eHigh-Quality Videos, E-book (PDF \u0026amp; Audio), and Podcasts\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eAI Mentor for \u003c\/span\u003e\u003cspan\u003ePersonali\u003c\/span\u003e\u003cspan\u003es\u003c\/span\u003e\u003cspan\u003eed\u003c\/span\u003e\u003cspan\u003e Guidance\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eQuizzes, Assessments, and Course Resources\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eComprehensive Exam Study Guide\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOfficial \u003c\/span\u003e\u003cspan\u003eAI+ Certification \u003c\/span\u003e\u003cspan\u003eOnline Proctored Exam \u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOne Free \u003c\/span\u003e\u003cspan\u003eExam \u003c\/span\u003e\u003cspan\u003eRetake\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eYou will receive a digital certification upon passing the online examination. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Artificial Intelligence","offers":[{"title":"Default Title","offer_id":51100503212216,"sku":null,"price":350.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/AIWriter_ITSMHub.png?v=1746386735"},{"product_id":"ai-chief-ai-officer-course-examination","title":"AI+ Chief AI Officer™ Course \u0026 Examination","description":"\u003cp\u003eAI+ Chief AI Officer Certification equips C-level executives with essential skills for a Chief Artificial Intelligence Officer (CAIO), focusing on AI strategy, cybersecurity, data-driven decision-making, regulatory navigation, and resource allocation. Participants will craft strategic AI roadmaps, build high-performing teams, and evaluate AI’s business impact, balancing short-term goals with long-term objectives.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePurchase our self-paced online course, or \u003c\/span\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a Quote\u003c\/a\u003e\u003cspan\u003e for your team.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cp\u003eThis course is designed for C-level executives, focusing on the essential role of the Chief Artificial Intelligence Officer (CAIO) in driving AI strategy, managing cybersecurity risks, and fostering data-driven decision-making. Participants will learn to develop a strategic AI roadmap, build high-performing teams, navigate regulatory frameworks, and assess the business impact of AI initiatives. The course will also emphasize resource allocation strategies and the distinction between short-term and long-term objectives.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy AI+ Chief AI Officer\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eDrive AI Strategy:\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eLearn to develop and execute a strategic AI roadmap to guide organizational growth and innovation.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eManage Cybersecurity Risks:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eGain insights into mitigating cybersecurity threats and ensuring AI systems' security and privacy.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eFoster Data-Driven Decisions:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eMaster techniques to utilize data effectively for informed decision-making and business optimization.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eBuild High-Performing Teams:\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eLearn strategies to assemble and lead AI-focused teams that drive successful project execution.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eNavigate Regulatory Frameworks:\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eUnderstand the regulatory environment around AI and ensure compliance while maximizing business impact.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003eCourse Modules\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 1: Foundations of AI and Leadership in the Digital Era\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e1.1 Defining Artificial Intelligence\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e1.2 Key AI Technologies\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e1.3 The CAIO’s Unique Role\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e1.4 Navigating Cybersecurity Challenges\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e1.5 Establishing Cross-Departmental Collaboration\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003e1.6 Case Study\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 2: Crafting a Strategic AI Roadmap\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e2.1 Aligning AI with Business Objectives\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e2.2 Setting Measurable Goals\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e2.3 Identifying Opportunities for Innovation\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e2.4 Engaging Stakeholders Across Departments\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e2.5 Monitoring Progress and Adjusting Plans\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e2.6 Case Study\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong style=\"font-size: 0.875rem;\"\u003eModule 3: Building a High-Performance AI Team\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e3.1 Key Roles in an AI Team\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e3.2 Recruitment Strategies for Top Talent\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e3.3 Cultivating a Collaborative Culture\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e3.4 Continuous Learning Initiatives\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e3.5 Evaluating Team Performance\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e3.6 Case Study\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 4: Ethics in AI Governance and Risk Management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e4.1 Integrating Ethical Frameworks into AI Development\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e4.2 Conducting Ethical Impact Assessments\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e4.3 Developing Risk Mitigation Strategies\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e4.4 Establishing Transparency Protocols\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e4.5 AI Governance Models and Frameworks\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e4.6 Case Study\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 5: Data-Driven Decision Making and Business Impact Assessment\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e5.1 The Role of Data in AI Initiatives\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e5.2 Business Impact Assessment Frameworks\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e5.3 Measuring ROI from AI Investments\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e5.4 Hypothesis Testing in AI Projects\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e5.5 Resource Allocation Strategies\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e5.6 Case Study\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 6: Driving Organization: Wide Adoption of AI\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e6.1 Creating Change Management Strategies\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e6.2 Communicating the Value of AI Initiatives\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e6.3 Addressing Resistance to Change\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e6.4 Metrics for Success Evaluation\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e6.5 Case Study\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 7: Leveraging Generative AI for Business Innovation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e7.1 Understanding Generative AI Capabilities\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e7.2 Identifying Areas for Innovation with Generative AI\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e7.3 Integrating Generative Solutions into Business Processes\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e7.4 Managing Risks Associated with Generative Applications\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e7.5 Creating Interdepartmental Synergies with Generative AI\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003e7.6 Case Study\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 8: Capstone Project\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e8.1 Project Overview and Objectives\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e8.2 Collaborative Work Sessions\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e8.3 Presentation Skills Workshop\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003e8.4 Final Presentations and Constructive Feedback\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003e8.5 Reflection on Key Takeaways from the Course Experience\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eOptional Module: AI Agents for Chief AI Officer\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1. What Are AI Agents\u003c\/li\u003e\n\u003cli\u003e2. Key Capabilities of AI Agents for the Chief AI Officer\u003c\/li\u003e\n\u003cli\u003e3. Applications and Trends of AI Agents for the Chief AI Officer\u003c\/li\u003e\n\u003cli\u003e4. How Does an AI Agent Work\u003c\/li\u003e\n\u003cli\u003e5. Core Characteristics of AI Agents\u003c\/li\u003e\n\u003cli\u003e6. Types of AI Agents\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cp\u003eUpon completing this certification, participants will gain comprehensive expertise in leveraging AI for strategic and business innovation. They will master foundational AI\u003cbr\u003eprinciples, leadership in the digital age, and crafting AI roadmaps while building high-performance teams. With a focus on AI ethics, governance, and risk management,\u003cbr\u003eparticipants will drive data-driven decisions and organization wide adoption. Specialized modules like AI-enhanced network security and generative AI for business innovation\u003cbr\u003eensure graduates are equipped to lead impactful AI transformations, culminating in a practical capstone project.\u003c\/p\u003e\n\u003cdiv\u003e\n\u003ch3\u003eAI Tools\u003c\/h3\u003e\n\u003cp\u003eYou will master the following AI tools in our AI+ Chief AI Officer course\u003c\/p\u003e\n\u003ctable style=\"width: 99.7329%; height: 343.094px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 201.094px;\"\u003e\n\u003ctd style=\"width: 54.3321%; height: 201.094px;\"\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/c3.webp?v=1746388543\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003eC3.ai\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; height: 201.094px;\"\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/LeewayHertz.webp?v=1746388522\" alt=\"\"\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 142px;\"\u003e\n\u003ctd style=\"width: 54.3321%; height: 142px; text-align: center;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/coupa.webp?v=1746388520\" alt=\"\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; height: 142px; text-align: center;\"\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/zebra.webp?v=1746388519\" alt=\"\"\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWho Should Attend\u003c\/h3\u003e\n\u003cul class=\"faq-list ms-0\"\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan class=\"TextRun SCXW55638500 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW55638500 BCX8\"\u003eCurrent CTOs, CIOs, or CDOs (Chief Digital Officers)\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW55638500 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW55638500 BCX8\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eSenior technology executives who are responsible for overseeing AI adoption.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW55638500 BCX8\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan class=\"TextRun SCXW224444403 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW224444403 BCX8\"\u003eCEOs and Founders of Tech Companies\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW224444403 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW224444403 BCX8\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eEntrepreneurs or CEOs of startups and tech companies who want to integrate AI technologies into their strategic vision.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW224444403 BCX8\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan class=\"TextRun SCXW17044548 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW17044548 BCX8\"\u003eCOOs and Operations Executives\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW17044548 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW17044548 BCX8\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eThose responsible for the day-to-day operations of a business who\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW17044548 BCX8\"\u003eseek\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW17044548 BCX8\"\u003e\u003cspan\u003e \u003c\/span\u003eto\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW17044548 BCX8\"\u003eleverage\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW17044548 BCX8\"\u003e\u003cspan\u003e \u003c\/span\u003eAI to\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW17044548 BCX8\"\u003eoptimize\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW17044548 BCX8\"\u003e\u003cspan\u003e \u003c\/span\u003eoperations.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW17044548 BCX8\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eStudents \u0026amp; New Graduates:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eGain a competitive edge in the Chief AI Officer role by mastering AI tools and strategies that is driving leadership in AI innovation.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eDelivery options\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eAI+ Chief AI Officer is available as a self-paced online course or instructor-led. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eInstructor-led: \u003c\/strong\u003eHeld over 1 day, it is an intensive day of training which includes live demos and real-time Q\u0026amp;A and peer collaboration. This course can be delivered onsite at your premises or in our virtual classroom. \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a quote for your team\u003c\/a\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eSelf-Paced online:\u003c\/strong\u003e 6-hours of on-demand video lessons, e-book and podcasts. Access to your own online learning portal for 12-months to work through and certify. \u003c\/span\u003eLearn anywhere, anytime, with modular quizzes to track progress.\u003c\/p\u003e\n\u003ch3\u003ePre-requisites\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003eBasic understanding of business management.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003eMust have experience in a leadership or business admin role.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003eFamiliarity with fundamental AI concepts and technologies is recommended but not mandatory.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis course prepares participants for the examination leading to AI+ Chief AI Officer \u003c\/span\u003e\u003cspan\u003ecertification\u003c\/span\u003e\u003cspan\u003e. The exam is held online via a proctored exam platform.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDuration: 90 minutes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eQuestions: 50 multiple-choice\/multiple-response\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePassing mark: 70% (35 questions correct out of 50 questions) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDelivery: completed online via your AI Certs learning portal\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA digital certification will be provided upon passing\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp class=\"mb-3\"\u003eExam Blueprint:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFoundations of AI and Leadership in the Digital Era - 11%\u003c\/li\u003e\n\u003cli\u003eCrafting a Strategic AI Roadmap - 11%\u003c\/li\u003e\n\u003cli\u003eBuilding a High-Performance AI Team - 13%\u003c\/li\u003e\n\u003cli\u003eEthics in AI Governance and Risk Management - 13%\u003c\/li\u003e\n\u003cli\u003eData-Driven Decision-Making and Business Impact Assessment - 13%\u003c\/li\u003e\n\u003cli\u003eDriving Organization-Wide Adoption of AI - 13%\u003c\/li\u003e\n\u003cli\u003eLeveraging Generative AI for Business Innovation - 13%\u003c\/li\u003e\n\u003cli\u003eCapstone Project - 13%\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Materials \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eOne-year subscription to the AI+ course materials, these are regularly updated to ensure the latest developments are included in your courseware. This includes:\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eHigh-Quality Videos, E-book (PDF \u0026amp; Audio), and Podcasts\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eAI Mentor for \u003c\/span\u003e\u003cspan\u003ePersonali\u003c\/span\u003e\u003cspan\u003es\u003c\/span\u003e\u003cspan\u003eed\u003c\/span\u003e\u003cspan\u003e Guidance\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eQuizzes, Assessments, and Course Resources\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eComprehensive Exam Study Guide\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOfficial \u003c\/span\u003e\u003cspan\u003eAI+ Certification \u003c\/span\u003e\u003cspan\u003eOnline Proctored Exam \u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOne Free \u003c\/span\u003e\u003cspan\u003eExam \u003c\/span\u003e\u003cspan\u003eRetake\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eYou will receive a digital certification upon passing the online examination. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Artificial Intelligence","offers":[{"title":"Default Title","offer_id":51100529164472,"sku":null,"price":350.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/AIChiefAIOfficer_ITSMHub.png?v=1746387968"},{"product_id":"ai-human-resources-course-examination","title":"AI+ Human Resources™ Course \u0026 Examination","description":"\u003cp\u003eThe AI+ HR™ certification is designed to help HR professionals alter their processes and acquire a competitive advantage in the AI era. It provides data-driven recruitment, AI-enhanced performance management, ethical HR considerations, and practical AI implementation. The certification seeks to transform HR practices, promote equity and innovation, and create a competitive advantage.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePurchase our self-paced online course, or \u003c\/span\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a Quote\u003c\/a\u003e\u003cspan\u003e for your team.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cp\u003eThe AI+ HR™ certification is designed to help HR professionals alter their processes and acquire a competitive advantage in the AI era. It provides data-driven recruitment, AI-enhanced performance management, ethical HR considerations, and practical AI implementation. The certification seeks to transform HR practices, promote equity and innovation, and create a competitive advantage.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy AI+ Human Resources\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eAI-Driven Recruitment Strategies:\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eLearn to leverage AI for data-driven recruitment, improving talent acquisition processes and decision-making.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003e\u003c\/b\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eAI-Enhanced Performance Management:\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eGain skills in using AI and machine learning to evaluate and optimize employee performance effectively.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003e\u003c\/b\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eEthical AI in HR:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eUnderstand and implement ethical guidelines for AI usage in HR, ensuring fairness and transparency in decisions.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003e\u003c\/b\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eCompetitive Edge in HR:\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eStand out in the HR field by mastering AI integration, positioning yourself as a leader in the AI-driven HR era.\u003c\/div\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003eCourse Modules\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 1: Foundations of Artificial Intelligence (AI) in HR\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1.1 Introduction to AI Technologies\u003c\/li\u003e\n\u003cli\u003e1.2 AI’s Role in HR Evolution\u003c\/li\u003e\n\u003cli\u003e1.3 AI Applications in HR\u003c\/li\u003e\n\u003cli\u003e1.4 Preparing HR for AI Integration\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 2: AI-Enhanced Recruitment and Onboarding\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e2.1 Revolutionizing Recruitment with AI\u003c\/li\u003e\n\u003cli\u003e2.2 Enhancing Onboarding with AI\u003c\/li\u003e\n\u003cli\u003e2.3 Implementing AI in Recruitment and Onboarding\u003cspan data-contrast=\"auto\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong style=\"font-size: 0.875rem;\"\u003eModule 3: Enhancing Employee Experience and Engagement\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e3.1 Personalizing Employee Development with AI\u003c\/li\u003e\n\u003cli\u003e3.2 AI for Employee Engagement and Sentiment Analysis\u003c\/li\u003e\n\u003cli\u003e3.3 Implementing AI Solutions for Employee Experience\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 4: Workforce Analytics and Talent Management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e4.1 Introduction to Workforce Analytics\u003c\/li\u003e\n\u003cli\u003e4.2 Predictive Analytics for HR\u003c\/li\u003e\n\u003cli\u003e4.3 AI in Talent Management and Succession Planning\u003c\/li\u003e\n\u003cli\u003e4.4 Ethical Considerations in Workforce Analytics\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 5: Ethical AI and Bias Mitigation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e5.1 Understanding Ethical AI in HR\u003c\/li\u003e\n\u003cli\u003e5.2 Identifying and Mitigating Bias in AI Tools\u003c\/li\u003e\n\u003cli\u003e5.3 Implementing Ethical AI Practices in HR\u003c\/li\u003e\n\u003cli\u003e5.4 Building an Ethical AI Culture\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 6: Legal Considerations in AI for HR\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e6.1 Legal Landscape for AI in HR\u003c\/li\u003e\n\u003cli\u003e6.2 Compliance Strategies for AI in HR\u003c\/li\u003e\n\u003cli\u003e6.3 Navigating Regulatory Changes\u003c\/li\u003e\n\u003cli\u003e6.4 Ethical and Legal Alignment\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 7: Preparing for the future of AI in HR\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e7.1 Future Trends in AI and HR\u003c\/li\u003e\n\u003cli\u003e7.2 Building Organizational Readiness for AI\u003c\/li\u003e\n\u003cli\u003e7.3 Strategic Planning for AI Adoption\u003c\/li\u003e\n\u003cli\u003e7.4 Ethical and Future Considerations\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 8: Implementing AI in HR: A practical workshop\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e8.1 Project Planning and Design\u003c\/li\u003e\n\u003cli\u003e8.2 Implementation Strategy\u003c\/li\u003e\n\u003cli\u003e8.3 Monitoring, Evaluation, and Scaling\u003c\/li\u003e\n\u003cli\u003e8.4 Ethical and Legal Considerations\u003cspan data-contrast=\"auto\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eOptional Module: AI Agents for Human Resources\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eUnderstanding AI Agents\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eCase Studies\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eHands on practice with AI Agents\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cp\u003eUpon successful completion of the AI+ HR certification, participants emerge equipped with advanced skills at the intersection of AI and HR. Proficient in data-driven recruitment techniques, they excel in optimizing hiring processes for efficiency and accuracy. Mastery of AI-enhanced performance management enables them to foster employee growth and productivity through data-driven insights. Moreover, their adeptness in navigating ethical considerations ensures fair and transparent AI usage in HR practices. Armed with these competencies, graduates revolutionize workforce management, driving organizational success in the evolving AI landscape. This certification empowers individuals to lead HR initiatives that maximize human potential while leveraging AI advancements effectively.\u003c\/p\u003e\n\u003cdiv\u003e\n\u003ch3\u003eAI Tools\u003c\/h3\u003e\n\u003cp\u003eYou will master the following AI tools in our AI+ Human Resources course\u003c\/p\u003e\n\u003ctable width=\"100%\" style=\"width: 99.7329%; height: 343.094px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 201.094px;\"\u003e\n\u003ctd style=\"width: 54.3321%; height: 201.094px;\"\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/tensorflow.webp?v=1746470383\"\u003e\u003cbr\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; height: 201.094px;\"\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/scikit-learn.webp?v=1746470382\"\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 142px;\"\u003e\n\u003ctd style=\"width: 54.3321%; height: 142px; text-align: center;\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/ai_fairness.png?v=1746383562\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; height: 142px; text-align: center;\"\u003e\n\u003cp\u003e\u003cimg height=\"94\" width=\"93\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/zotero.webp?v=1746470380\"\u003e\u003c\/p\u003e\n\u003cp\u003eZotero\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWho Should Attend\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW119349202 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW119349202 BCX8\"\u003eHR Professionals\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW119349202 BCX8\"\u003e\u003cstrong\u003e\u003cspan class=\"NormalTextRun SCXW119349202 BCX8\"\u003e:\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"NormalTextRun SCXW119349202 BCX8\"\u003eEnhance your HR processes by integrating AI tools that improve recruitment, employee engagement, and workforce management.\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW133754640 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW133754640 BCX8\"\u003eTalent Acquisition Specialists\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW133754640 BCX8\"\u003e\u003cstrong\u003e\u003cspan class=\"NormalTextRun SCXW133754640 BCX8\"\u003e:\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"NormalTextRun SCXW133754640 BCX8\"\u003eLeverage AI to find, assess, and engage candidates more effectively, ensuring the best talent for your organization.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}' class=\"EOP SCXW133754640 BCX8\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW249096162 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW249096162 BCX8\"\u003ePeople Analytics Experts\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW249096162 BCX8\"\u003e\u003cstrong\u003e\u003cspan class=\"NormalTextRun SCXW249096162 BCX8\"\u003e:\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"NormalTextRun SCXW249096162 BCX8\"\u003eApply AI-driven analytics to enhance decision-making in HR, from performance reviews to predictive workforce trends.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}' class=\"EOP SCXW249096162 BCX8\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW174893342 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW174893342 BCX8\"\u003eBusiness Leaders\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW174893342 BCX8\"\u003e\u003cstrong\u003e\u003cspan class=\"NormalTextRun SCXW174893342 BCX8\"\u003e:\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"NormalTextRun SCXW174893342 BCX8\"\u003eLearn to implement AI strategies that streamline HR operations and align talent management with business\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW174893342 BCX8\"\u003eobjectives\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW174893342 BCX8\"\u003e.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}' class=\"EOP SCXW174893342 BCX8\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW206809397 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW206809397 BCX8\"\u003eStudents \u0026amp; New Graduates\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW206809397 BCX8\"\u003e\u003cstrong\u003e\u003cspan class=\"NormalTextRun SCXW206809397 BCX8\"\u003e:\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"NormalTextRun SCXW206809397 BCX8\"\u003eBuild a competitive resume by mastering AI-driven HR solutions and preparing for a future in HR tech.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}' class=\"EOP SCXW206809397 BCX8\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eDelivery options\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eAI+ Human Resources available as a self-paced online course or instructor-led. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eInstructor-led: \u003c\/strong\u003eHeld over 1 day, it is an intensive day of training which includes live demos and real-time Q\u0026amp;A and peer collaboration. This course can be delivered onsite at your premises or in our virtual classroom. \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a quote for your team\u003c\/a\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eSelf-Paced online:\u003c\/strong\u003e 6-hours of on-demand video lessons, e-book and podcasts. Access to your own online learning portal for 12-months to work through and certify. \u003c\/span\u003eLearn anywhere, anytime, with modular quizzes to track progress.\u003c\/p\u003e\n\u003ch3\u003ePre-requisites\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003eBasic understanding of human resource management principles.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eKnowledge of AI concepts and applications in business settings.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003eFamiliarity with data analysis and interpretation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003eProficiency in using computer software and tools for data manipulation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eA willingness to engage with technical subjects and apply AI technologies in the context of learning and development.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis course prepares participants for the examination leading to AI+ Human Resources \u003c\/span\u003e\u003cspan\u003ecertification\u003c\/span\u003e\u003cspan\u003e. The exam is held online via a proctored exam platform.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDuration: 90 minutes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eQuestions: 50 multiple-choice\/multiple-response\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePassing mark: 70% (35 questions correct out of 50 questions) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDelivery: completed online via your AI Certs learning portal\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA digital certification will be provided upon passing\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp class=\"mb-3\"\u003eExam Blueprint:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFoundations of Artificial Intelligence (AI) in HR – 12%\u003c\/li\u003e\n\u003cli\u003eAI-Enhanced Recruitment and Onboarding – 16%\u003c\/li\u003e\n\u003cli\u003eEnhancing Employee Experience and Engagement – 12%\u003c\/li\u003e\n\u003cli\u003eWorkforce Analytics and Talent Management – 12%\u003c\/li\u003e\n\u003cli\u003eEthical AI and Bias Mitigation – 12%\u003c\/li\u003e\n\u003cli\u003eLegal Considerations in AI for HR – 12%\u003c\/li\u003e\n\u003cli\u003ePreparing for the Future of AI in HR – 12%\u003c\/li\u003e\n\u003cli\u003eImplementing AI in HR: A Practical Workshop – 12%\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Materials \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eOne-year subscription to the AI+ course materials, these are regularly updated to ensure the latest developments are included in your courseware. This includes:\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eHigh-Quality Videos, E-book (PDF \u0026amp; Audio), and Podcasts\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eAI Mentor for \u003c\/span\u003e\u003cspan\u003ePersonali\u003c\/span\u003e\u003cspan\u003es\u003c\/span\u003e\u003cspan\u003eed\u003c\/span\u003e\u003cspan\u003e Guidance\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eQuizzes, Assessments, and Course Resources\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eComprehensive Exam Study Guide\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOfficial \u003c\/span\u003e\u003cspan\u003eAI+ Certification \u003c\/span\u003e\u003cspan\u003eOnline Proctored Exam \u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOne Free \u003c\/span\u003e\u003cspan\u003eExam \u003c\/span\u003e\u003cspan\u003eRetake\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eYou will receive a digital certification upon passing the online examination. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Artificial Intelligence","offers":[{"title":"Default Title","offer_id":51103244419256,"sku":null,"price":350.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/AIHumanResources_ITSMHub.png?v=1746469827"},{"product_id":"ai-researcher-course-examination","title":"AI+ Researcher™ Course \u0026 Examination","description":"\u003cp\u003eThe AI+ Researcher™ certification is designed for academics and researchers who use artificial intelligence to improve research methods, discover new insights, and drive innovation. The certification provides participants with the skills needed to successfully employ artificial intelligence in their profession. It covers fundamental AI concepts, practical applications, and strategies for incorporating AI in research design. Participants will learn how to improve research efficiency, assess AI-generated data, and understand the ethical implications of using AI.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePurchase our self-paced online course, or \u003c\/span\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a Quote\u003c\/a\u003e\u003cspan\u003e for your team.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cdiv class=\"item\"\u003eThe AI+ Researcher certification is a comprehensive program aimed at equipping scholars and researchers with the requisite tools and knowledge to leverage artificial intelligence (AI) effectively in their respective fields. Commencing with an Introduction to AI for Researchers, the course establishes a robust understanding of fundamental concepts and methodologies. Subsequent modules delve into specific applications such as Market Research, where AI-driven analytics reshape consumer insights, and Scientific Discovery, enabling breakthroughs from vast datasets.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003eAdditionally, it covers AI's role in Academic and Scholarly Research, enhancing productivity and dissemination strategies. The curriculum further encompasses AI integration into Research Design and Methodology, emphasizing ethical considerations throughout. Culminating with a glimpse into future trends, the course ensures participants are prepared to navigate and contribute to the dynamic realm of AI-enabled research, fostering innovation across diverse domains.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cp\u003e\u003cstrong\u003eWhy AI+ Researcher\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eMaster AI-Driven Research Methodologies:\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eLearn how to design, test, and optimize AI models for academic and industrial research.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003e\u003c\/b\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eLeverage AI for Data-Driven Insights:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eUse AI-powered tools for data analysis, hypothesis testing, and predictive modeling.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003e\u003c\/b\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eStay at the Forefront of AI Innovation:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eOrganizations and academic institutions seek AI research professionals to advance AI capabilities.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003e\u003c\/b\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eExpand Your Career in AI Research \u0026amp; Development:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eHigh demand for AI researchers in universities, tech firms, R\u0026amp;D labs, and government AI projects.\u003c\/div\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003eCourse Modules\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 1: Introduction to Artificial Intelligence (AI) for Researchers\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1.1 Understanding AI, Machine Learning, and Deep Learning\u003c\/li\u003e\n\u003cli\u003e1.2 Overview of AI Tools and Technologies\u003c\/li\u003e\n\u003cli\u003e1.3 AI’s Impact on Research\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 2: AI in Market Research\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e2.1 Introduction to AI in Market Research\u003c\/li\u003e\n\u003cli\u003e2.2 Audience Analysis and Persona Creation Using AI\u003c\/li\u003e\n\u003cli\u003e2.3 Using AI for Branding and Marketing Insights\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong style=\"font-size: 0.875rem;\"\u003eModule 3: Leveraging AI for Scientific Discovery\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e3.1 AI in Data Science and Analysis\u003c\/li\u003e\n\u003cli\u003e3.2 Machine Learning Models in Scientific Research\u003c\/li\u003e\n\u003cli\u003e3.3 AI for Drug Discovery and Advanced Research\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 4: AI for Academic and Scholarly Research\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e4.1 Integrating AI into Academic Workflows\u003c\/li\u003e\n\u003cli\u003e4.2 Ethical Considerations in Academic AI Use\u003c\/li\u003e\n\u003cli\u003e4.3 AI Tools for Enhancing Academic Research and Writing\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 5: Enhancing Research with AI Tools\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e5.1 AI for Qualitative and Quantitative Research\u003c\/li\u003e\n\u003cli\u003e5.2 AI Tools for Data Visualization and Analysis\u003c\/li\u003e\n\u003cli\u003e5.3 Case Studies of AI in Research\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 6: AI for Research Design and Methodology\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e6.1 Innovating Research Design with AI\u003c\/li\u003e\n\u003cli\u003e6.2 AI in Survey Design and Implementation\u003c\/li\u003e\n\u003cli\u003e6.3 Operational Efficiency and AI\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 7: Ethical and Responsible Use of AI in Research\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e7.1 Ethical Considerations in AI Research\u003c\/li\u003e\n\u003cli\u003e7.2 Data Privacy and AI\u003c\/li\u003e\n\u003cli\u003e7.3 Developing and Implementing Ethical AI Guidelines\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 8: Future of AI in Research\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e8.1 Emerging Trends in AI Research\u003c\/li\u003e\n\u003cli\u003e8.2 Preparing for the AI-Driven Research Future\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eOptional Module: AI Agents for Researcher\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1. What Are AI Agents\u003c\/li\u003e\n\u003cli\u003e2. Key Capabilities of AI Agents in Research\u003c\/li\u003e\n\u003cli\u003e3. Applications and Trends for AI Agents in Research\u003c\/li\u003e\n\u003cli\u003e4. Benefits of AI Agents in Research\u003c\/li\u003e\n\u003cli\u003e5. How Does an AI Agent Work\u003c\/li\u003e\n\u003cli\u003e6. Core Characteristics of AI Agents\u003c\/li\u003e\n\u003cli\u003e7. Types of AI Agents\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003eUpon successful completion of the AI+ Researcher certification, participants will have a thorough grasp of artificial intelligence (AI) principles and their research applications. They'll acquire practical expertise in data analysis, predictive modeling, and knowledge discovery, facilitating seamless integration of AI tools into research design and data collection processes. Emphasizing ethical considerations, including bias and transparency, the course fosters critical thinking skills. Participants will leverage AI approaches to enhance scholarly productivity, unearth novel insights, and address intricate research challenges. Furthermore, they'll be equipped with insights into emerging AI trends, empowering them to contribute meaningfully to the evolving landscape of AI-enabled research endeavors.\u003c\/p\u003e\n\u003ch3\u003eAI Tools\u003c\/h3\u003e\n\u003cp\u003eYou will master the following AI tools in our AI+ Human Resources course\u003c\/p\u003e\n\u003ctable style=\"width: 99.7329%; height: 343.094px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 201.094px;\"\u003e\n\u003ctd style=\"width: 54.3321%; height: 201.094px;\"\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/tensorflow.webp?v=1746470383\" alt=\"\"\u003e\u003cbr\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; height: 201.094px;\"\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/scikit-learn.webp?v=1746470382\" alt=\"\"\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 142px;\"\u003e\n\u003ctd style=\"width: 54.3321%; height: 142px; text-align: center;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/ai_fairness.png?v=1746383562\" alt=\"\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; height: 142px; text-align: center;\"\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/zotero.webp?v=1746470380\" alt=\"\" width=\"93\" height=\"94\"\u003e\u003c\/p\u003e\n\u003cp\u003eZotero\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWho Should Attend\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan class=\"TextRun SCXW119349202 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW119349202 BCX8\"\u003eHR Professionals\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW119349202 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cstrong\u003e\u003cspan class=\"NormalTextRun SCXW119349202 BCX8\"\u003e:\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"NormalTextRun SCXW119349202 BCX8\"\u003eEnhance your HR processes by integrating AI tools that improve recruitment, employee engagement, and workforce management.\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan class=\"TextRun SCXW133754640 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW133754640 BCX8\"\u003eTalent Acquisition Specialists\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW133754640 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cstrong\u003e\u003cspan class=\"NormalTextRun SCXW133754640 BCX8\"\u003e:\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"NormalTextRun SCXW133754640 BCX8\"\u003eLeverage AI to find, assess, and engage candidates more effectively, ensuring the best talent for your organization.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW133754640 BCX8\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan class=\"TextRun SCXW249096162 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW249096162 BCX8\"\u003ePeople Analytics Experts\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW249096162 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cstrong\u003e\u003cspan class=\"NormalTextRun SCXW249096162 BCX8\"\u003e:\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"NormalTextRun SCXW249096162 BCX8\"\u003eApply AI-driven analytics to enhance decision-making in HR, from performance reviews to predictive workforce trends.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW249096162 BCX8\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan class=\"TextRun SCXW174893342 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW174893342 BCX8\"\u003eBusiness Leaders\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW174893342 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cstrong\u003e\u003cspan class=\"NormalTextRun SCXW174893342 BCX8\"\u003e:\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"NormalTextRun SCXW174893342 BCX8\"\u003eLearn to implement AI strategies that streamline HR operations and align talent management with business\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW174893342 BCX8\"\u003eobjectives\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW174893342 BCX8\"\u003e.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW174893342 BCX8\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan class=\"TextRun SCXW206809397 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW206809397 BCX8\"\u003eStudents \u0026amp; New Graduates\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW206809397 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cstrong\u003e\u003cspan class=\"NormalTextRun SCXW206809397 BCX8\"\u003e:\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"NormalTextRun SCXW206809397 BCX8\"\u003eBuild a competitive resume by mastering AI-driven HR solutions and preparing for a future in HR tech.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW206809397 BCX8\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eDelivery options\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eAI+ Human Resources available as a self-paced online course or instructor-led. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eInstructor-led: \u003c\/strong\u003eHeld over 1 day, it is an intensive day of training which includes live demos and real-time Q\u0026amp;A and peer collaboration. This course can be delivered onsite at your premises or in our virtual classroom. \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a quote for your team\u003c\/a\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eSelf-Paced online:\u003c\/strong\u003e 6-hours of on-demand video lessons, e-book and podcasts. Access to your own online learning portal for 12-months to work through and certify. \u003c\/span\u003eLearn anywhere, anytime, with modular quizzes to track progress.\u003c\/p\u003e\n\u003ch3\u003ePre-requisites\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003eBasic understanding of human resource management principles.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eKnowledge of AI concepts and applications in business settings.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003eFamiliarity with data analysis and interpretation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-contrast=\"auto\"\u003eProficiency in using computer software and tools for data manipulation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eA willingness to engage with technical subjects and apply AI technologies in the context of learning and development.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis course prepares participants for the examination leading to AI+ Human Resources \u003c\/span\u003e\u003cspan\u003ecertification\u003c\/span\u003e\u003cspan\u003e. The exam is held online via a proctored exam platform.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDuration: 90 minutes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eQuestions: 50 multiple-choice\/multiple-response\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePassing mark: 70% (35 questions correct out of 50 questions) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDelivery: completed online via your AI Certs learning portal\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA digital certification will be provided upon passing\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp class=\"mb-3\"\u003eExam Blueprint:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFoundations of Artificial Intelligence (AI) in HR – 12%\u003c\/li\u003e\n\u003cli\u003eAI-Enhanced Recruitment and Onboarding – 16%\u003c\/li\u003e\n\u003cli\u003eEnhancing Employee Experience and Engagement – 12%\u003c\/li\u003e\n\u003cli\u003eWorkforce Analytics and Talent Management – 12%\u003c\/li\u003e\n\u003cli\u003eEthical AI and Bias Mitigation – 12%\u003c\/li\u003e\n\u003cli\u003eLegal Considerations in AI for HR – 12%\u003c\/li\u003e\n\u003cli\u003ePreparing for the Future of AI in HR – 12%\u003c\/li\u003e\n\u003cli\u003eImplementing AI in HR: A Practical Workshop – 12%\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Materials \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eOne-year subscription to the AI+ course materials, these are regularly updated to ensure the latest developments are included in your courseware. This includes:\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eHigh-Quality Videos, E-book (PDF \u0026amp; Audio), and Podcasts\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eAI Mentor for \u003c\/span\u003e\u003cspan\u003ePersonali\u003c\/span\u003e\u003cspan\u003es\u003c\/span\u003e\u003cspan\u003eed\u003c\/span\u003e\u003cspan\u003e Guidance\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eQuizzes, Assessments, and Course Resources\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eComprehensive Exam Study Guide\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOfficial \u003c\/span\u003e\u003cspan\u003eAI+ Certification \u003c\/span\u003e\u003cspan\u003eOnline Proctored Exam \u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOne Free \u003c\/span\u003e\u003cspan\u003eExam \u003c\/span\u003e\u003cspan\u003eRetake\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eYou will receive a digital certification upon passing the online examination. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Artificial Intelligence","offers":[{"title":"Default Title","offer_id":51103281021112,"sku":null,"price":350.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/AIResearcher_ITSMHub.png?v=1746473954"},{"product_id":"ai-finance-course-examination","title":"AI+ Finance™ Course \u0026 Examination","description":"\u003cp\u003eThe AI+ Finance™ certification is designed for professionals interested in understanding the future of finance. It covers AI fundamentals, data-driven decision-making, credit enhancement, fraud detection, stock market forecasting, blockchain integration, emerging technologies, and practical implementation strategies. After completion, the certification equips participants to leverage AI algorithms for data analysis, process optimization, fraud detection, and market forecasting, allowing them to efficiently navigate the evolving financial landscape and innovate.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePurchase our self-paced online course, or \u003c\/span\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a Quote\u003c\/a\u003e\u003cspan\u003e for your team.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cdiv class=\"item\"\u003eThe AI+ Finance certification offers a deep dive into the transformative potential of AI technologies across various financial domains. Through modules covering introductory concepts, data-driven decision-making, credit enhancement, fraud detection, stock market forecasting, blockchain integration, emerging technologies, and practical implementation strategies, participants gain a holistic understanding of how AI is revolutionizing traditional financial practices. By leveraging AI algorithms to analyze data, optimize lending processes, detect fraud, forecast market trends, and integrate blockchain technology, participants\u003cbr\u003eare equipped to navigate the evolving landscape of finance with efficiency, innovation, and resilience, ultimately empowering them to drive strategic growth and navigate the complexities of modern financial ecosystems.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cp\u003e\u003cstrong\u003eWhy AI+ Finance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eLeverage AI for Scalable Financial Solutions:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eLearn how to apply AI in financial modeling, risk management, and data analysis to improve decision-making.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eOptimize Investment Strategies with AI:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eUse AI-driven analytics to enhance portfolio management and forecast market trends.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eStay Ahead in AI-Powered Finance:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eThe finance industry is rapidly evolving, and AI-skilled professionals are in high demand to drive innovation and efficiency.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eExpand Your Career in AI-Driven Finance:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eAI expertise in finance is essential for roles in banking, investment, risk management, and financial technology.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003eCourse Modules\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 1: Introduction to Artificial Intelligence (AI) and its impact on Finance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1.1 Fundamentals of AI in Finance\u003c\/li\u003e\n\u003cli\u003e1.2 Data-Driven Decision Making in Finance\u003c\/li\u003e\n\u003cli\u003e1.3 AI Technologies Shaping the Financial Landscape\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 2: Data-Driven Decision Making in Finance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e2.1 The Power of Financial Data\u003c\/li\u003e\n\u003cli\u003e2.2 Analytics and Insights in Finance\u003c\/li\u003e\n\u003cli\u003e2.3 Implementing AI for Strategic Financial Decision-Making\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 3: Enhancing Credit and Loans with AI\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e3.1 Revolutionizing Credit Scoring with AI\u003c\/li\u003e\n\u003cli\u003e3.2 Automating Loan Origination and Processing\u003c\/li\u003e\n\u003cli\u003e3.3 Personalization and Customer Experience in Lending\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 4: Fraud detection in Finance with AI\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e4.1 The Landscape of Financial Fraud\u003c\/li\u003e\n\u003cli\u003e4.2 AI and Machine Learning in Fraud Detection\u003c\/li\u003e\n\u003cli\u003e4.3 Future Directions in AI-driven Fraud Detection\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 5: Forecasting Stock Market with AI\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e5.1 Overview of Stock Market Analysis\u003c\/li\u003e\n\u003cli\u003e5.2 AI Technologies in Stock Forecasting\u003c\/li\u003e\n\u003cli\u003e5.3 Challenges and Future of AI in Stock Market Forecasting\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 6: Blockchain and AI: Revolutionizing Finance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e6.1 Introduction to Blockchain in Finance\u003c\/li\u003e\n\u003cli\u003e6.2 Synergy of AI and Blockchain in Finance\u003c\/li\u003e\n\u003cli\u003e6.3 Future Perspectives and Ethical Considerations\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 7: Emerging Technologies and their impact on Finance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e7.1 The Expanding Universe of FinTech\u003c\/li\u003e\n\u003cli\u003e7.2 Next-Generation Technologies Shaping Finance\u003c\/li\u003e\n\u003cli\u003e7.3 Integrating Emerging Technologies into Financial Services\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 8: Implementing AI Strategies in Finance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e8.1 Building a Digital-First Finance Strategy\u003c\/li\u003e\n\u003cli\u003e8.2 Operationalizing AI and Emerging Technologies\u003c\/li\u003e\n\u003cli\u003e8.3 Looking Ahead: The Future of Financial Services\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eOptional Module: AI Agents for Finance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1. What Are AI Agents for Finance\u003c\/li\u003e\n\u003cli\u003e2. Types of AI Agents in Finance\u003c\/li\u003e\n\u003cli\u003e3. Significance of AI Agents in Finance\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003eUpon successful completion AI+ Finance, participants will receive a deeper understanding of AI technologies to enhance financial decision-making, credit assessment, fraud detection, and stock market forecasting. This certificate signifies mastery in applying AI-driven solutions to address complex challenges in the finance sector. Graduates will be\u003cbr\u003eequipped with the skills to implement innovative AI strategies, navigate emerging technologies such as blockchain, and drive transformative changes within financial organizations. With this certification, participants demonstrate readiness to excel in roles requiring expertise at the intersection of finance and artificial intelligence.\u003c\/p\u003e\n\u003ch3\u003eAI Tools\u003c\/h3\u003e\n\u003cp\u003eYou will master the following AI tools in our AI+ Finance course\u003c\/p\u003e\n\u003ctable width=\"100%\" style=\"width: 99.7329%; height: 343.094px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 201.094px;\"\u003e\n\u003ctd style=\"width: 54.3321%; height: 201.094px;\"\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/sentieo.webp?v=1746474674\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003eSentieo\u003cbr\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; height: 201.094px;\"\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/magnifi.webp?v=1746474673\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003eMagnifi\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 142px;\"\u003e\n\u003ctd style=\"width: 54.3321%; height: 142px; text-align: center;\"\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/quantconnect.webp?v=1746474672\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eQuantConnect\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; height: 142px; text-align: center;\"\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/AlphaSense.webp?v=1746474671\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eAlphaSense\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWho Should Attend\u003c\/h3\u003e\n\u003cul class=\"faq-list ms-0\"\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eFinance Professionals:\u003c\/strong\u003e Enhance your financial analysis and decision-making skills by integrating AI tools for better risk management and investment strategies.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eFinancial Analysts \u0026amp; Advisors:\u003c\/strong\u003e Learn to leverage AI for optimized portfolio management, data analysis, and market forecasting to improve client outcomes.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eBanking \u0026amp; Investment Experts:\u003c\/strong\u003e Use AI to streamline financial modeling, automate tasks, and enhance the accuracy of financial predictions and decision-making.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan class=\"TextRun SCXW266500759 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW266500759 BCX0\"\u003eBusiness Leaders\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW266500759 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW266500759 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW266500759 BCX0\"\u003eDrive financial innovation by adopting AI-powered tools to \u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW266500759 BCX0\"\u003eoptimize\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW266500759 BCX0\"\u003e budgeting, forecasting, and investment strategies.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan class=\"TextRun SCXW234785815 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW234785815 BCX0\"\u003eStudents \u0026amp; Fresh Graduates\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW234785815 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW234785815 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW234785815 BCX0\"\u003eGain a competitive edge in the finance industry by mastering AI tools and techniques that are transforming the future of finance.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW234785815 BCX0\" data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eDelivery options\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eAI+ Finance available as a self-paced online course or instructor-led. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eInstructor-led: \u003c\/strong\u003eHeld over 1 day, it is an intensive day of training which includes live demos and real-time Q\u0026amp;A and peer collaboration. This course can be delivered onsite at your premises or in our virtual classroom. \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a quote for your team\u003c\/a\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eSelf-Paced online:\u003c\/strong\u003e 6-hours of on-demand video lessons, e-book and podcasts. Access to your own online learning portal for 12-months to work through and certify. \u003c\/span\u003eLearn anywhere, anytime, with modular quizzes to track progress.\u003c\/p\u003e\n\u003ch3\u003ePre-requisites\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eBasic understanding of finance, no technical skills required.\u003c\/li\u003e\n\u003cli\u003eInterest in how AI impacts financial operations, and openness to change.\u003c\/li\u003e\n\u003cli\u003eWillingness to understand ethical frameworks and use AI tools effectively.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis course prepares participants for the examination leading to AI+ Finance \u003c\/span\u003e\u003cspan\u003ecertification\u003c\/span\u003e\u003cspan\u003e. The exam is held online via a proctored exam platform.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDuration: 90 minutes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eQuestions: 50 multiple-choice\/multiple-response\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePassing mark: 70% (35 questions correct out of 50 questions) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDelivery: completed online via your AI Certs learning portal\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA digital certification will be provided upon passing\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp class=\"mb-3\"\u003eExam Blueprint:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to Artificial Intelligence(AI) and Its Impact on Finance – 11%\u003c\/li\u003e\n\u003cli\u003eData-Driven Decision Making in Finance – 11%\u003c\/li\u003e\n\u003cli\u003eEnhancing Credit and Loans with AI – 13%\u003c\/li\u003e\n\u003cli\u003eFraud Detection in Finance with AI – 13%\u003c\/li\u003e\n\u003cli\u003eForecasting Stock Market with AI – 13%\u003c\/li\u003e\n\u003cli\u003eBlockchain and AI: Revolutionizing Finance – 13%\u003c\/li\u003e\n\u003cli\u003eEmerging Technologies and Their Impact on Finance – 13%\u003c\/li\u003e\n\u003cli\u003eImplementing AI Strategies in Finance – 13%\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Materials \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eOne-year subscription to the AI+ course materials, these are regularly updated to ensure the latest developments are included in your courseware. This includes:\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eHigh-Quality Videos, E-book (PDF \u0026amp; Audio), and Podcasts\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eAI Mentor for \u003c\/span\u003e\u003cspan\u003ePersonali\u003c\/span\u003e\u003cspan\u003es\u003c\/span\u003e\u003cspan\u003eed\u003c\/span\u003e\u003cspan\u003e Guidance\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eQuizzes, Assessments, and Course Resources\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eComprehensive Exam Study Guide\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOfficial \u003c\/span\u003e\u003cspan\u003eAI+ Certification \u003c\/span\u003e\u003cspan\u003eOnline Proctored Exam \u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOne Free \u003c\/span\u003e\u003cspan\u003eExam \u003c\/span\u003e\u003cspan\u003eRetake\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eYou will receive a digital certification upon passing the online examination. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Artificial Intelligence","offers":[{"title":"Default Title","offer_id":51103431426232,"sku":null,"price":350.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/AIFinance_ITSMHub.png?v=1746474214"},{"product_id":"ai-learning-development-course-examination","title":"AI+ Learning \u0026 Development™ Course \u0026 Examination","description":"\u003cp\u003eThe AI+ Learning \u0026amp; Development™ dives deep into how AI can revolutionize learning and development. This certification covers AI tools and technologies for training programs, data analytics, personalization and adaptive learning, AI-driven performance measurement, and ethical considerations. This certification equips you to lead the charge in using AI to boost learning outcomes.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePurchase our self-paced online course, or \u003c\/span\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a Quote\u003c\/a\u003e\u003cspan\u003e for your team.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003ciframe title=\"vimeo-player\" src=\"https:\/\/player.vimeo.com\/video\/1082075996?h=d1b3c438c3\" width=\"640\" height=\"360\"\u003e\u003c\/iframe\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cdiv class=\"item\"\u003eThe AI+ Learning \u0026amp; Development certification offers a comprehensive examination of AI's transformative capabilities within educational settings. Through a series of modules encompassing Machine Learning, Natural Language Processing, Ethical considerations, and Emerging Trends, participants acquire a profound comprehension of AI fundamentals and their practical implications.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003eParticipants will learn to design adaptive learning systems and navigate ethical dilemmas, fostering responsible implementation of AI solutions. The course culminates in a capstone project, enabling learners to tackle real-world educational challenges with their acquired knowledge. By the course's conclusion, participants are empowered to spearhead innovation and elevate learning outcomes using AI-driven strategies.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cp\u003e\u003cstrong\u003eWhy AI+ Learning \u0026amp; Development\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eGrowing Demand for AI-Integrated Training Experts:\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eOrganizations are actively seeking certified experts who can integrate AI with training programs to personalize learning and improve employee performance.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003e\u003c\/b\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eChallenges of Poor AI Integration in Training:\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eInadequate integration of AI in learning and development programs can lead to ineffective training, low engagement, and poor employee outcomes.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003e\u003c\/b\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eCreating AI-Powered Learning Strategies:\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eCertified professionals play a key role in developing AI-powered learning strategies that ensure continuous improvement, skill enhancement, and alignment.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003e\u003c\/b\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eCareer Advancement:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eAs AI transforms the learning and development sector, this certification provides professionals with the expertise to stay ahead and take on advanced roles.\u003c\/div\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003eCourse Modules\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 1: Introduction to Artificial Intelligence (AI) in Education\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1.1 Overview of Artificial Intelligence\u003c\/li\u003e\n\u003cli\u003e1.2 AI’s Role in Education and Training\u003c\/li\u003e\n\u003cli\u003e1.3 Impact of AI on Educational Content Creation\u003c\/li\u003e\n\u003cli\u003e1.4 AI in Assessment and Feedback\u003c\/li\u003e\n\u003cli\u003e1.5 Ethical Considerations and Challenges\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 2: Machine Learning Fundamentals\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e2.1 Introduction to Machine Learning\u003c\/li\u003e\n\u003cli\u003e2.2 Supervised Learning\u003c\/li\u003e\n\u003cli\u003e2.3 Unsupervised Learning\u003c\/li\u003e\n\u003cli\u003e2.4 Reinforcement Learning\u003c\/li\u003e\n\u003cli\u003e2.5 Machine Learning in Practice\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 3: Natural Language Processing (NLP) for Educational Content\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e3.1 Fundamentals of NLP in Education\u003c\/li\u003e\n\u003cli\u003e3.2 Content Analysis and Enhancement\u003c\/li\u003e\n\u003cli\u003e3.3 Personalized Learning and Adaptive Content\u003c\/li\u003e\n\u003cli\u003e3.4 Assessment and Feedback Automation\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 4: AI-Driven Content Creation and Curation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e4.1 AI in Generating Educational Content\u003c\/li\u003e\n\u003cli\u003e4.2 Adaptive Learning Materials Creation\u003c\/li\u003e\n\u003cli\u003e4.3 Dynamic Assessment Item Generation\u003c\/li\u003e\n\u003cli\u003e4.4 Curating Educational Resources\u003c\/li\u003e\n\u003cli\u003e4.5 Challenges and Ethical Considerations in AI-Driven Content\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 5: Adaptive Learning Systems\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e5.1 Foundations of Adaptive Learning\u003c\/li\u003e\n\u003cli\u003e5.2 Designing Adaptive Learning Systems\u003c\/li\u003e\n\u003cli\u003e5.3 Implementation Strategies\u003c\/li\u003e\n\u003cli\u003e5.4 Assessment and Evaluation in Adaptive Systems\u003c\/li\u003e\n\u003cli\u003e5.5 Ethical and Privacy Considerations\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 6: Ethics and Bias in AI and L\u0026amp;D\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e6.1 Understanding AI Ethics in L\u0026amp;D\u003c\/li\u003e\n\u003cli\u003e6.2 Privacy Concerns in AI-Driven L\u0026amp;D\u003c\/li\u003e\n\u003cli\u003e6.3 Bias and Fairness in AI Assessments\u003c\/li\u003e\n\u003cli\u003e6.4 Ethical AI Use and Learner Engagement\u003c\/li\u003e\n\u003cli\u003e6.5 Future Challenges and Opportunities\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 7: Emerging Technologies and Future Trends\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e7.1 Augmented Reality (AR) in Education\u003c\/li\u003e\n\u003cli\u003e7.2 Virtual Reality (VR) in Learning Environments\u003c\/li\u003e\n\u003cli\u003e7.3 AI-Driven Personalized Learning\u003c\/li\u003e\n\u003cli\u003e7.4 Blockchain in Education\u003c\/li\u003e\n\u003cli\u003e7.5 Emerging AI Technologies in Educational Research and Development\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 8: Implementation and Best Practices\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e8.1 Strategic Planning for AI Integration\u003c\/li\u003e\n\u003cli\u003e8.2 Selecting the Right AI Tools\u003c\/li\u003e\n\u003cli\u003e8.3 Implementing AI Solutions\u003c\/li\u003e\n\u003cli\u003e8.4 Monitoring and Evaluating Impact\u003c\/li\u003e\n\u003cli\u003e8.5 Ethical Use and Data Governance\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eOptional Module: AI Agents for Learning \u0026amp; Development\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1. Understanding AI Agents\u003c\/li\u003e\n\u003cli\u003e2. Case Studies\u003c\/li\u003e\n\u003cli\u003e3. Hands-On Practice with AI Agents\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003eUpon successful completion of AI+ Learning \u0026amp; Development certification, participants will possess a comprehensive understanding of AI in education, including foundational\u003cbr\u003econcepts and practical applications across modules such as Machine Learning Fundamentals, Natural Language Processing for Educational Content, and AI-Driven Content Creation and Curation. They will develop proficiency in designing adaptive learning systems, critically analyzing the ethical implications and biases in AI applications for learning and development, and exploring emerging technologies shaping the future of educational practices. Furthermore, they will learn best practices for implementing AI solutions in educational settings and culminate their learning journey with a capstone project, where they will apply their knowledge and skills to develop a real-world AI-driven\u003cbr\u003eeducational solution, engaging in peer review to refine and enhance their project outcomes.\u003c\/p\u003e\n\u003ch3\u003eAI Tools\u003c\/h3\u003e\n\u003cp\u003eYou will master the following AI tools in our AI+ Learning \u0026amp; Development course\u003c\/p\u003e\n\u003ctable style=\"width: 99.7329%; height: 343.094px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 201.094px;\"\u003e\n\u003ctd style=\"width: 54.3321%; height: 201.094px;\"\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/linkedin_learning.webp?v=1746601624\"\u003e\u003cbr\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; height: 201.094px;\"\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/edcast.webp?v=1746601623\"\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 142px;\"\u003e\n\u003ctd style=\"width: 54.3321%; height: 142px; text-align: center;\"\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/fairsight.webp?v=1746601620\"\u003e\u003c\/p\u003e\n\u003cp\u003eFairSight\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; height: 142px; text-align: center;\"\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/360learning.webp?v=1746601619\"\u003e\u003c\/p\u003e\n\u003cp\u003e360Learning\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.3321%; text-align: center;\"\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/synthesia.webp?v=1746601622\"\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; text-align: center;\"\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWho Should Attend\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW260357467 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW260357467 BCX8\"\u003eLearning and Development Professionals\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW260357467 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW260357467 BCX8\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eEnhance employee training and development strategies using AI-driven learning tools.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}' class=\"EOP SCXW260357467 BCX8\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW232974561 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW232974561 BCX8\"\u003eInstructional Designers\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW232974561 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW232974561 BCX8\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eApply AI techniques to design personalized learning experiences and\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW232974561 BCX8\"\u003eoptimize\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW232974561 BCX8\"\u003e\u003cspan\u003e \u003c\/span\u003econtent delivery.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}' class=\"EOP SCXW232974561 BCX8\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW20030446 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW20030446 BCX8\"\u003eAI Specialists\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW20030446 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW20030446 BCX8\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eLeverage AI to create innovative solutions for improving learning outcomes and enhancing educational platforms.\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW204711433 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW204711433 BCX8\"\u003eHR Professionals \u0026amp; Organizational\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW204711433 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW204711433 BCX8\"\u003e\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eDevelopment Experts:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eImplement AI-powered systems to analyze employee performance and\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW204711433 BCX8\"\u003eoptimize\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW204711433 BCX8\"\u003e\u003cspan\u003e \u003c\/span\u003etraining programs.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}' class=\"EOP SCXW204711433 BCX8\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW32449413 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW32449413 BCX8\"\u003eStudents \u0026amp; New Graduates\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW32449413 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW32449413 BCX8\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eBuild essential skills in AI and learning technologies to excel in the evolving field of education and training.\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eDelivery options\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eAI+ Learning \u0026amp; Development available as a self-paced online course or instructor-led. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eInstructor-led: \u003c\/strong\u003eHeld over 1 day, it is an intensive day of training which includes live demos and real-time Q\u0026amp;A and peer collaboration. This course can be delivered onsite at your premises or in our virtual classroom. \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a quote for your team\u003c\/a\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eSelf-Paced online:\u003c\/strong\u003e 6-hours of on-demand video lessons, e-book and podcasts. Access to your own online learning portal for 12-months to work through and certify. \u003c\/span\u003eLearn anywhere, anytime, with modular quizzes to track progress.\u003c\/p\u003e\n\u003ch3\u003ePre-requisites\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eA basic understanding of artificial intelligence concepts and terminologies\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eProficiency in using digital tools and platforms for educational purposes\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eFamiliarity with learning theories and instructional design principles\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eSome experience in educational or training roles, such as teaching, content development, or instructional design\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eA willingness to engage with technical subjects and apply AI technologies in the context of learning and development.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis course prepares participants for the examination leading to AI+ Learning \u0026amp; Development \u003c\/span\u003e\u003cspan\u003ecertification\u003c\/span\u003e\u003cspan\u003e. The exam is held online via a proctored exam platform.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDuration: 90 minutes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eQuestions: 50 multiple-choice\/multiple-response\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePassing mark: 70% (35 questions correct out of 50 questions) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDelivery: completed online via your AI Certs learning portal\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA digital certification will be provided upon passing\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp class=\"mb-3\"\u003eExam Blueprint:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to Artificial Intelligence (AI) in Education – 15% \u003c\/li\u003e\n\u003cli\u003eMachine Learning Fundamentals – 10% \u003c\/li\u003e\n\u003cli\u003eNatural Language Processing (NLP) for Educational Content – 15% \u003c\/li\u003e\n\u003cli\u003eAI-Driven Content Creation and Curation – 15% \u003c\/li\u003e\n\u003cli\u003eAdaptive Learning Systems – 15% \u003c\/li\u003e\n\u003cli\u003eEthics and Bias in AI for L\u0026amp;D – 10% \u003c\/li\u003e\n\u003cli\u003eEmerging Technologies and Future Trends – 10% \u003c\/li\u003e\n\u003cli\u003eImplementation and Best Practices – 10% \u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Materials \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eOne-year subscription to the AI+ course materials, these are regularly updated to ensure the latest developments are included in your courseware. This includes:\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eHigh-Quality Videos, E-book (PDF \u0026amp; Audio), and Podcasts\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eAI Mentor for \u003c\/span\u003e\u003cspan\u003ePersonali\u003c\/span\u003e\u003cspan\u003es\u003c\/span\u003e\u003cspan\u003eed\u003c\/span\u003e\u003cspan\u003e Guidance\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eQuizzes, Assessments, and Course Resources\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eComprehensive Exam Study Guide\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOfficial \u003c\/span\u003e\u003cspan\u003eAI+ Certification \u003c\/span\u003e\u003cspan\u003eOnline Proctored Exam \u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOne Free \u003c\/span\u003e\u003cspan\u003eExam \u003c\/span\u003e\u003cspan\u003eRetake\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eYou will receive a digital certification upon passing the online examination. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Artificial Intelligence","offers":[{"title":"Default Title","offer_id":51107397927096,"sku":null,"price":350.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/AILearning_Development_ITSMHub.png?v=1746601131"},{"product_id":"ai-educator-course-examination","title":"AI+ Educator™ Course \u0026 Examination","description":"\u003cp\u003eThe AI+ Educator™ certification is designed for AI enthusiasts in the education sector. It equips educators with the skills to integrate AI into classrooms, covering foundational concepts, practical applications, ethical considerations, and the latest trends. Develop AI-powered curricula, enhance learning experiences, foster critical thinking, and drive educational innovation.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePurchase our self-paced online course, or \u003c\/span\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a Quote\u003c\/a\u003e\u003cspan\u003e for your team.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003ciframe height=\"360\" width=\"640\" src=\"https:\/\/player.vimeo.com\/video\/1082080529?h=2b660b3f26\" title=\"vimeo-player\"\u003e\u003c\/iframe\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW191054166 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW191054166 BCX8\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cp\u003eThe AI+ Educator Certification equips educators to effectively integrate Artificial Intelligence (AI) into their teaching. This program covers AI fundamentals, types, and\u003cbr\u003etheir transformative applications in education. Educators will learn to use AI for personalized learning, student monitoring, and adaptive assessments, enhancing their instructional strategies.\u003c\/p\u003e\n\u003cp\u003eThe certification emphasizes ethical considerations, including bias prevention, transparency, and inclusive AI tool development. It further addresses AI’s environmental sustainability and its role in curriculum planning and student evaluations. Upon completion, educators will be prepared to lead innovative AI projects, design AI-enhanced curricula, and make data-driven decisions, ultimately preparing students for a future shaped by AI.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy AI+ Educator\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eDemand for Certified AI Educators:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eInstitutions are seeking certified educators who can deliver high-quality AI training programs and foster a deep understanding of AI principles.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eChallenges of Ineffective AI Education:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eIneffective teaching methods and outdated knowledge can hinder students' grasp of AI concepts and their application in real-world scenarios.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eShaping Industry-Aligned AI Curricula:\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eCertified educators play a crucial role in shaping AI curricula that are current, engaging, and aligned with industry needs and standards.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eAdvancing AI Education \u0026amp; Career Growth:\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eAs AI continues to transform industries, this certification equips educators to stay ahead, ensuring they are prepared to guide the next generation of AI professionals. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003eCourse Modules\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 1: Introduction to Artificial Intelligence (AI) in Education\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1.1 Fundamentals of AI\u003c\/li\u003e\n\u003cli\u003e1.2 AI in Education Today\u003c\/li\u003e\n\u003cli\u003e1.3 Impact and Future Prospects of A\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 2: AI in Classroom Teaching and Learning\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e2.1 AI-Driven Personalized Learning\u003c\/li\u003e\n\u003cli\u003e2.2 AI Tools for Engagement\u003c\/li\u003e\n\u003cli\u003e2.3 Implementing AI Strategies\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 3: Ethical, Bias, and Sustainability Issues in AI\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e3.1 AI Ethics in Education\u003c\/li\u003e\n\u003cli\u003e3.2 Addressing AI Bias\u003c\/li\u003e\n\u003cli\u003e3.3 AI and Environmental Sustainability\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 4: AI and Curriculum Integration\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e4.1 Curriculum Planning with AI\u003c\/li\u003e\n\u003cli\u003e4.2 Interactive AI Modules\u003c\/li\u003e\n\u003cli\u003e4.3 AI in Student Assessment\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 5: AI for Administrative Efficiency\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e5.1 Streamlining Operations\u003c\/li\u003e\n\u003cli\u003e5.2 AI for Student Services\u003c\/li\u003e\n\u003cli\u003e5.3 Data Management and Analysis\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 6: Data Literacy and AI\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e6.1 Fundamentals of Data Literacy\u003c\/li\u003e\n\u003cli\u003e6.2 Data Analysis in Education\u003c\/li\u003e\n\u003cli\u003e6.3 Data-Driven Decision Making\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 7: Enhanced Assessment and Feedback\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e7.1 Revolutionizing Assessments\u003c\/li\u003e\n\u003cli\u003e7.2 Automated Grading Systems\u003c\/li\u003e\n\u003cli\u003e7.3 Personalized Learning Paths\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 8: AI Tools and Hands-on experience\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e8.1 Exploring AI Tools\u003c\/li\u003e\n\u003cli\u003e8.2 Practical Exercises\u003c\/li\u003e\n\u003cli\u003e8.3 Evaluating AI Tool Effectiveness\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eOptional Module: AI Agents for Education\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1. Understanding AI Agents\u003c\/li\u003e\n\u003cli\u003e2. Case Studies\u003c\/li\u003e\n\u003cli\u003e3. Hands-On Practice with AI Agents\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003eUpon successful completion of the AI+ Educator Certification program you will be equipped with a deep understanding of AI concepts and their application in educational settings. You will gain skills in integrating AI into curricula, using AI tools for teaching, and addressing ethical and bias issues in AI. As a certified educator, you will be adept at enhancing learning experiences with AI, fostering critical thinking, and leading educational innovation in an AI-driven academic landscape.\u003c\/p\u003e\n\u003ch3\u003eAI Tools\u003c\/h3\u003e\n\u003cp\u003eYou will master the following AI tools in our AI+ Educator course\u003c\/p\u003e\n\u003ctable style=\"width: 99.7329%; height: 343.094px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 142px;\"\u003e\n\u003ctd style=\"width: 54.3321%; height: 142px; text-align: center;\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/chatgpt.png?v=1746330111\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; height: 142px; text-align: center;\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/gradescope.webp?v=1746603008\"\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.3321%; text-align: center;\"\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/edumine.webp?v=1746603010\"\u003e\u003c\/p\u003e\n\u003cp\u003eEduaide\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; text-align: center;\"\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/classtime.webp?v=1746603008\"\u003e\u003c\/p\u003e\n\u003cp\u003eClasstime\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWho Should Attend\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eEducators: Enhance digital and AI integration skills to innovate in teaching methods and curriculum development.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTeachers: Learn to leverage AI for personalized student engagement and improved learning outcomes.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eSchool Administrators: Acquire knowledge to implement and manage AI-driven\u003cbr\u003eeducational technologies effectively.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eInstructors: Discover how AI can support diverse instructional strategies and student assessment.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eLearning and Development Leaders: Understand AI's role in designing and delivering impactful educational programs.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eDelivery options\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eAI+ Educator is available as a self-paced online course or instructor-led. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eInstructor-led: \u003c\/strong\u003eHeld over 1 day, it is an intensive day of training which includes live demos and real-time Q\u0026amp;A and peer collaboration. This course can be delivered onsite at your premises or in our virtual classroom. \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a quote for your team\u003c\/a\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eSelf-Paced online:\u003c\/strong\u003e 6-hours of on-demand video lessons, e-book and podcasts. Access to your own online learning portal for 12-months to work through and certify. \u003c\/span\u003eLearn anywhere, anytime, with modular quizzes to track progress.\u003c\/p\u003e\n\u003ch3\u003ePre-requisites\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eBasic understanding of educational theories and practices.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eFamiliarity with digital tools and educational technology.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eSome experience in lesson planning and curriculum design.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eInterest in the potential and application of AI in education.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis course prepares participants for the examination leading to AI+ Educator \u003c\/span\u003e\u003cspan\u003ecertification\u003c\/span\u003e\u003cspan\u003e. The exam is held online via a proctored exam platform.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDuration: 90 minutes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eQuestions: 50 multiple-choice\/multiple-response\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePassing mark: 70% (35 questions correct out of 50 questions) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDelivery: completed online via your AI Certs learning portal\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA digital certification will be provided upon passing\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp class=\"mb-3\"\u003eExam Blueprint:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFoundations of Artificial Intelligence (AI) in Education - 10% \u003c\/li\u003e\n\u003cli\u003eAI in Classroom Teaching and Learning - 15% \u003c\/li\u003e\n\u003cli\u003eEthical, Bias, and Sustainability Issues in AI - 20% \u003c\/li\u003e\n\u003cli\u003eAI and Curriculum Integration - 15% \u003c\/li\u003e\n\u003cli\u003eAI for Administrative Efficiency - 10% \u003c\/li\u003e\n\u003cli\u003eData Literacy and AI - 15% \u003c\/li\u003e\n\u003cli\u003eAI-Enhanced Assessment and Feedback - 10% \u003c\/li\u003e\n\u003cli\u003eAI Tools and Hands-on Experience - 5%  \u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Materials \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eOne-year subscription to the AI+ course materials, these are regularly updated to ensure the latest developments are included in your courseware. This includes:\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eHigh-Quality Videos, E-book (PDF \u0026amp; Audio), and Podcasts\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eAI Mentor for \u003c\/span\u003e\u003cspan\u003ePersonali\u003c\/span\u003e\u003cspan\u003es\u003c\/span\u003e\u003cspan\u003eed\u003c\/span\u003e\u003cspan\u003e Guidance\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eQuizzes, Assessments, and Course Resources\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eComprehensive Exam Study Guide\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOfficial \u003c\/span\u003e\u003cspan\u003eAI+ Certification \u003c\/span\u003e\u003cspan\u003eOnline Proctored Exam \u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOne Free \u003c\/span\u003e\u003cspan\u003eExam \u003c\/span\u003e\u003cspan\u003eRetake\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eYou will receive a digital certification upon passing the online examination. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Artificial Intelligence","offers":[{"title":"Default Title","offer_id":51107404873912,"sku":null,"price":350.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/AIEducator_ITSMHub.png?v=1746602640"},{"product_id":"ai-supply-chain-course-examination","title":"AI+ Supply Chain™ Course \u0026 Examination","description":"\u003cp\u003eThe AI + Supply Chain, a role-based certification explores how AI transforms supply chain management, from fundamentals to advanced applications. This certification covers AI-driven enhancements, generative AI strategies, supply chain digitization, and industry-specific applications, offering participants hands-on training and real-world case studies to revolutionize supply chain processes.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePurchase our self-paced online course, or \u003c\/span\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a Quote\u003c\/a\u003e\u003cspan\u003e for your team.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW191054166 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW191054166 BCX8\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cp\u003eAI + Supply Chain course provides a thorough examination of how Artificial Intelligence (AI) is changing supply chain management, covering basic concepts up to advanced uses. It includes key subjects like AI methods for improving supply chains, the impact of generative AI on developing strategies, and the digitalization of supply chain operations.\u003c\/p\u003e\n\u003cp\u003eThe course also delves into decision-making guided by AI, applications specific to various industries, and the incorporation of AI into managing logistics. The last module offers a practical workshop where participants can utilize AI concepts for actual supply chain problems, getting them ready to spearhead AI-based advancements in their companies\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy AI+ Supply Chain\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eLeverage AI for Smarter Supply Chain Operations:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eLearn how AI tools can optimize logistics, reduce costs, and improve supply chain efficiency from end to end.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003e\u003c\/b\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eOptimize Demand Forecasting with AI:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eUse AI-driven analytics to predict demand, streamline inventory management, and reduce stockouts or overstocking.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003e\u003c\/b\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eStay Ahead in AI-Powered Supply Chain:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eAs industries increasingly adopt AI, professionals with AI supply chain expertise are in high demand to drive innovation and efficiency.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003e\u003c\/b\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eEnhance Decision-Making with Predictive Analytics:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eMaster AI algorithms to analyze supply chain data and make informed, real-time decisions to improve overall operations.\u003c\/div\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCourse Modules\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eModule 1: Introduction to Artificial Intelligence (AI) in Supply Chain\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1.1 Overview of Artificial Intelligence in Supply Chain\u003cbr\u003eManagement (SCM)\u003c\/li\u003e\n\u003cli\u003e1.2 Transforming Supply Chains with AI\u003c\/li\u003e\n\u003cli\u003e1.3 Ethical Implications of AI in Supply Chains\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 2: Advanced AI Techniques for Supply Chain\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e2.1 Machine Learning in Supply Chain\u003c\/li\u003e\n\u003cli\u003e2.2 Expert Systems in SCM\u003c\/li\u003e\n\u003cli\u003e2.3 Integrating Images and Text in Supply Chain AI\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 3: Generative AI in Supply Chain Management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e3.1 The Origin of Generative AI\u003c\/li\u003e\n\u003cli\u003e3.2 Generative AI in Revenue Management and Demand\u003cbr\u003eForecasting\u003c\/li\u003e\n\u003cli\u003e3.3 Transformer and LSTM Architectures in Generative AI\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 4: Supply Chain Digitization\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e4.1 Introduction to Supply Chain Digitization\u003c\/li\u003e\n\u003cli\u003e4.2 Supply Chain Integration and Push-Pull Strategies\u003c\/li\u003e\n\u003cli\u003e4.3 Supply Chain Resiliency, Planning and Sustainability\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 5: Intelligent Driven Supply Chain Management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e5.1 Introduction to Smart SCM\u003c\/li\u003e\n\u003cli\u003e5.2 Employing Smart SCM and Prompt Engineering\u003c\/li\u003e\n\u003cli\u003e5.3 Future Trends of Smart SCM\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 6: Industry Aspects of Advanced SCM\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e6.1 Introduction to Industrial SCM\u003c\/li\u003e\n\u003cli\u003e6.2 Business Value from AI and Gen AI in Supply Chain\u003c\/li\u003e\n\u003cli\u003e6.3 Risks and Challenges of Adopting AI and Gen AI in Industrial SCM\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 7: Policies of Logistics Management in Supply Chain with AI\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e7.1 Role of Supply Chain Management in the Organization\u003c\/li\u003e\n\u003cli\u003e7.2 Warehousing Strategy for Efficient Supply Chain Management\u003c\/li\u003e\n\u003cli\u003e7.3 Technical Coverage of SCM with Multi-Dimensional Aspects\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 8: Supply Chain Masterclass with AI Assistance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e8.1 Supplier Selection and Relationship Management with AI\u003c\/li\u003e\n\u003cli\u003e8.2 Mastering Advancements in SCM with Modern Artefacts\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eOptional Module: AI Agents for Supply Chain\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"1\" aria-setsize=\"-1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"6\" data-font=\"Symbol\" data-leveltext=\"\"\u003e1. What Are AI Agents\u003c\/li\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"2\" aria-setsize=\"-1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"6\" data-font=\"Symbol\" data-leveltext=\"\"\u003e2. What Are AI Agents in Logistics and Supply Chain\u003c\/li\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"2\" aria-setsize=\"-1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"6\" data-font=\"Symbol\" data-leveltext=\"\"\u003e3. Applications \u0026amp; Trends of AI Agents in Supply Chain\u003c\/li\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"4\" aria-setsize=\"-1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"6\" data-font=\"Symbol\" data-leveltext=\"\"\u003e4. How Does an AI Agent Work\u003c\/li\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"4\" aria-setsize=\"-1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"6\" data-font=\"Symbol\" data-leveltext=\"\"\u003e5. Core Characteristics of AI Agents\u003c\/li\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"4\" aria-setsize=\"-1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"6\" data-font=\"Symbol\" data-leveltext=\"\"\u003e6. Key Advantages of AI Agents in Logistics and Supply Chain\u003c\/li\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"4\" aria-setsize=\"-1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"6\" data-font=\"Symbol\" data-leveltext=\"\"\u003e7. Types of AI Agents\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003eAfter finishing the AI + Supply Chain course, students will receive a certification showing their skill in efficiently incorporating advanced AI methods in supply chain management. They will have the abilities to improve supply chain operations, utilize AI for making decisions based on data, and introduce AI-driven advancements in different industry environments. This certification enables professionals to lead digital transformation, improve operational efficiency, and strategically address supply chain challenges with advanced AI technologies.\u003c\/p\u003e\n\u003ch3\u003eAI Tools\u003c\/h3\u003e\n\u003cp\u003eYou will master the following AI tools in our AI+ Supply Chain course\u003c\/p\u003e\n\u003ctable style=\"width: 99.7329%; height: 356.782px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 161.094px;\"\u003e\n\u003ctd style=\"width: 54.3321%; height: 161.094px; text-align: center;\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/LeewayHertz.webp?v=1746388522\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; height: 161.094px; text-align: center;\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/zebra.webp?v=1746388519\"\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 195.688px;\"\u003e\n\u003ctd style=\"width: 54.3321%; text-align: center; height: 195.688px;\"\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/coupa.webp?v=1746388520\"\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; text-align: center; height: 195.688px;\"\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/c3.webp?v=1746388543\"\u003e\u003c\/p\u003e\n\u003cp\u003eC3.ai\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWho Should Attend\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eSupply Chain Professionals\u003c\/strong\u003e: Enhance your supply chain management skills by integrating AI tools for improved forecasting, inventory management, and process optimization.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eLogistics \u0026amp; Operations Managers\u003c\/strong\u003e: Learn to leverage AI for optimizing logistics, route planning, and warehouse management to enhance operational efficiency and reduce costs.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eProcurement Experts\u003c\/strong\u003e: Use AI to improve supplier selection, demand forecasting, and inventory replenishment, streamlining procurement processes.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eBusiness Leaders\u003c\/strong\u003e: Drive innovation in your supply chain by adopting AI technologies to automate workflows, predict demand, and optimize end-to-end operations.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eStudents \u0026amp; New Graduates\u003c\/strong\u003e: Gain a competitive advantage in the supply chain field by mastering AI tools and techniques that are transforming global logistics and supply chain management.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eDelivery options\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eAI+ Supply Chain is available as a self-paced online course or instructor-led. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eInstructor-led: \u003c\/strong\u003eHeld over 1 day, it is an intensive day of training which includes live demos and real-time Q\u0026amp;A and peer collaboration. This course can be delivered onsite at your premises or in our virtual classroom. \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a quote for your team\u003c\/a\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eSelf-Paced online:\u003c\/strong\u003e 6-hours of on-demand video lessons, e-book and podcasts. Access to your own online learning portal for 12-months to work through and certify. \u003c\/span\u003eLearn anywhere, anytime, with modular quizzes to track progress.\u003c\/p\u003e\n\u003ch3\u003ePre-requisites\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eFoundational knowledge of supply chain concepts, processes, and operations.\u003c\/li\u003e\n\u003cli\u003eA general understanding of Artificial Intelligence, including machine learning and data analytics, is recommended.\u003c\/li\u003e\n\u003cli\u003ePrior experience with business management or technical tools, such as ERP systems or data analysis software, will be beneficial.\u003c\/li\u003e\n\u003cli\u003eStrong analytical and problem-solving skills are essential to understand and apply AI-driven techniques in supply chain scenarios.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis course prepares participants for the examination leading to AI+ Supply Chain \u003c\/span\u003e\u003cspan\u003ecertification\u003c\/span\u003e\u003cspan\u003e. The exam is held online via a proctored exam platform.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDuration: 90 minutes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eQuestions: 50 multiple-choice\/multiple-response\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePassing mark: 70% (35 questions correct out of 50 questions) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDelivery: completed online via your AI Certs learning portal\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA digital certification will be provided upon passing\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp class=\"mb-3\"\u003eExam Blueprint:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to Artificial Intelligence in Supply Chain - 10%\u003c\/li\u003e\n\u003cli\u003eAdvanced AI Techniques for Supply Chain - 15%\u003c\/li\u003e\n\u003cli\u003eGenerative AI in Supply Chain Management - 10%\u003c\/li\u003e\n\u003cli\u003eSupply Chain Digitization - 15%\u003c\/li\u003e\n\u003cli\u003eIntelligent Driven Supply Chain Management - 15%\u003c\/li\u003e\n\u003cli\u003eIndustry Aspects of Advanced SCM - 15%\u003c\/li\u003e\n\u003cli\u003ePolicies of Logistics Management in Supply Chain with AI - 10%\u003c\/li\u003e\n\u003cli\u003eSupply Chain Masterclass with AI Assistance - 10%\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Materials \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eOne-year subscription to the AI+ course materials, these are regularly updated to ensure the latest developments are included in your courseware. This includes:\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eHigh-Quality Videos, E-book (PDF \u0026amp; Audio), and Podcasts\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eAI Mentor for \u003c\/span\u003e\u003cspan\u003ePersonali\u003c\/span\u003e\u003cspan\u003es\u003c\/span\u003e\u003cspan\u003eed\u003c\/span\u003e\u003cspan\u003e Guidance\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eQuizzes, Assessments, and Course Resources\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eComprehensive Exam Study Guide\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOfficial \u003c\/span\u003e\u003cspan\u003eAI+ Certification \u003c\/span\u003e\u003cspan\u003eOnline Proctored Exam \u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOne Free \u003c\/span\u003e\u003cspan\u003eExam \u003c\/span\u003e\u003cspan\u003eRetake\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eYou will receive a digital certification upon passing the online examination. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Artificial Intelligence","offers":[{"title":"Default Title","offer_id":51108090511544,"sku":null,"price":350.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/AISupplyChain_ITSMHub.png?v=1746644954"},{"product_id":"ai-developer-course-examination","title":"AI+ Developer™ Course \u0026 Examination","description":"\u003cp\u003eThis program is designed for developers. It offers structured learning in key AI domains. The syllabus includes everything from fundamental Python mastery to advanced topics. Participants will learn to process and analyze data, build AI models, explain how AI models work, and deploy them in real time.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePurchase our self-paced online course, or \u003c\/span\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a Quote\u003c\/a\u003e\u003cspan\u003e for your team.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003cstrong\u003e\u003cspan class=\"TextRun SCXW191054166 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW191054166 BCX8\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cp\u003eThe AI+ Developer™ Certification helps you master innovative technology and\u003cbr\u003eadvance your career in Artificial Intelligence (AI). Within this certification, you will\u003cbr\u003ecover various topics such as python programming, advanced AI methods, linear\u003cbr\u003ealgebra, calculus, probability, statistics, data structures, and control flow to thrive in\u003cbr\u003ethis dynamic sector. Learners will master Deep Learning (DL), Neural Networks, and\u003cbr\u003eGANs, applying them to exciting AI applications such as image processing, object\u003cbr\u003eidentification, text categorization, and question-answering systems will be\u003cbr\u003edemonstrated.\u003c\/p\u003e\n\u003cp\u003eEngage in hands-on exercises and real-world case studies in sectors like healthcare,\u003cbr\u003efinance, and autonomous driving, which will help you to gain practical experience\u003cbr\u003eand insights. In this certification, you will learn to use AWS, Azure, and Google Cloud\u003cbr\u003efor AI development and deployment, and train and optimize GPT-4 and BERT language models. You will also learn about AI ethics, ensuring fairness, transparency, and accountability in AI systems. Completing this certification boosts your professional credibility and will be recognized globally by employers as proof of your AI expertise. \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy AI+ Developer\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eMaster Key AI Development Skills:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eLearn Python, deep learning, advanced concepts, and optimization techniques to build robust AI solutions.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eSpecialize in Cutting-Edge AI Domains:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eGain expertise in NLP, computer vision, or reinforcement learning, alongside data processing, exploratory analysis, and time series analysis.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eStay Ahead in AI Development:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eAI is transforming industries, and organizations seek developers with strong proficiency in deploying AI models to solve real-world problems.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eAdvance Your Career in AI Development:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eWith growing demand across tech, finance, and healthcare sectors, this certification positions you as a leader in AI-driven development.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCourse Modules\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eModule 1: Foundation of Artificial Intelligence (AI)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1.1 Introduction to AI\u003c\/li\u003e\n\u003cli\u003e1.2 Types of Artificial Intelligence\u003c\/li\u003e\n\u003cli\u003e1.3 Branches of Artificial Intelligence\u003c\/li\u003e\n\u003cli\u003e1.4 Applications and Business Use Cases\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 2: Mathematical Concepts for AI\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e2.1 Linear Algebra\u003c\/li\u003e\n\u003cli\u003e2.2 Calculus\u003c\/li\u003e\n\u003cli\u003e2.3 Probability and Statistics\u003c\/li\u003e\n\u003cli\u003e2.4 Discrete Mathematics\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 3: Python for Developer\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e3.1 Python Fundamentals\u003c\/li\u003e\n\u003cli\u003e3.2 Python Libraries\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 4: Mastering for Machine Learning\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e4.1 Introduction to Machine Learning\u003c\/li\u003e\n\u003cli\u003e4.2 Supervised Machine Learning Algorithms\u003c\/li\u003e\n\u003cli\u003e4.3 Unsupervised Machine Learning Algorithms\u003c\/li\u003e\n\u003cli\u003e4.4 Model Evaluation and Selection\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 5: Deep Learning\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e5.1 Neural Networks\u003c\/li\u003e\n\u003cli\u003e5.2 Improving Model Performance\u003c\/li\u003e\n\u003cli\u003e5.3 Hands-on: Evaluating and Optimizing AI Models\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 6: Computer Vision\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e6.1 Image Processing Basics\u003c\/li\u003e\n\u003cli\u003e6.2 Object Detection\u003c\/li\u003e\n\u003cli\u003e6.3 Image Segmentation\u003c\/li\u003e\n\u003cli\u003e6.4 Generative Adversarial Networks (GANs)\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 7: Natural Language Processing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e7.1 Text Preprocessing and Representation\u003c\/li\u003e\n\u003cli\u003e7.2 Text Classification\u003c\/li\u003e\n\u003cli\u003e7.3 Named Entity Recognition (NER)\u003c\/li\u003e\n\u003cli\u003e7.4 Question Answering (QA)\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 8: Reinforcement Learning\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e8.1 Introduction to Reinforcement Learning\u003c\/li\u003e\n\u003cli\u003e8.2 Q-Learning and Deep Q-Networks (DQNs)\u003c\/li\u003e\n\u003cli\u003e8.3 Policy Gradient Methods\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 9: Cloud Computing in AI Development\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e9.1 Cloud Computing for AI\u003c\/li\u003e\n\u003cli\u003e9.2 Cloud-Based Machine Learning Services\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 10: Large Language Models\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e10.1 Understanding LLMs\u003c\/li\u003e\n\u003cli\u003e10.2 Text Generation and Translation\u003c\/li\u003e\n\u003cli\u003e10.3 Question Answering and Knowledge Extraction\u003cstrong\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 11: Cutting-Edge AI Research\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e11.1 Neuro-Symbolic AI\u003c\/li\u003e\n\u003cli\u003e11.2 Explainable AI (XAI)\u003c\/li\u003e\n\u003cli\u003e11.3 Federated Learning\u003c\/li\u003e\n\u003cli\u003e11.4 Meta-Learning and Few-Shot Learning\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 12: AI Communication and Documentation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e12.1 Communicating AI Projects\u003c\/li\u003e\n\u003cli\u003e12.2 Documenting AI Systems\u003c\/li\u003e\n\u003cli\u003e12.3 Ethical Considerations\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eOptional Module: AI Agents for Developers\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1. Understanding AI Agents\u003c\/li\u003e\n\u003cli\u003e2. Case Studies\u003c\/li\u003e\n\u003cli\u003e3. Hands-On Practice with AI Agents\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003eComprehensive exploration of AI, focusing on fundamental and advanced topics.\u003c\/li\u003e\n\u003cli\u003eIn-depth instruction on Python programming essential for AI development.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eStudy Natural Language Processing (NLP), Computer Vision, and Reinforcement Learning (RL) to prepare for specialized AI tasks.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUnderstand Cloud platforms for AI development and deployment which provide\u003cbr\u003escalability, efficiency, and access to powerful computational resources.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eExplore AI's ethical and social implications, emphasizing responsible AI practices\u003cbr\u003eand the broader influence of AI technology on society.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eAI Tools\u003c\/h3\u003e\n\u003cp\u003eYou will master the following AI tools in our AI+ Developer course\u003c\/p\u003e\n\u003ctable width=\"100%\" style=\"width: 99.7329%; height: 356.782px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 161.094px;\"\u003e\n\u003ctd style=\"width: 54.3321%; height: 161.094px; text-align: center;\"\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/github.webp?v=1746648589\"\u003e\u003c\/p\u003e\n\u003cp\u003eGitHub Copilot\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; height: 161.094px; text-align: center;\"\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/lobe.webp?v=1746648588\"\u003e\u003c\/p\u003e\n\u003cp\u003eLobe\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 195.688px;\"\u003e\n\u003ctd style=\"width: 54.3321%; text-align: center; height: 195.688px;\"\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/h20.webp?v=1746648587\"\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; text-align: center; height: 195.688px;\"\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/snorkel.webp?v=1746648585\"\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWho Should Attend\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW169639047 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW169639047 BCX8\"\u003eSoftware Developers\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW169639047 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW169639047 BCX8\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eEnhance your coding\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW169639047 BCX8\"\u003eexpertise\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW169639047 BCX8\"\u003e\u003cspan\u003e \u003c\/span\u003eby mastering AI algorithms and deep learning techniques.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559740\":278}' class=\"EOP SCXW169639047 BCX8\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW88707167 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW88707167 BCX8\"\u003eData Enthusiasts\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW88707167 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW88707167 BCX8\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eApply AI-driven data analysis, machine learning models, and deep learning to solve complex problems.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559740\":278}' class=\"EOP SCXW88707167 BCX8\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW215004383 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW215004383 BCX8\"\u003eComputer Vision \u0026amp; NLP Researchers\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW215004383 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW215004383 BCX8\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eDive into specialized AI fields, including computer vision and natural language processing.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559740\":278}' class=\"EOP SCXW215004383 BCX8\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW187715583 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW187715583 BCX8\"\u003eIT Specialists \u0026amp; System Architects\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW187715583 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW187715583 BCX8\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eIntegrate AI solutions into existing systems and\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW187715583 BCX8\"\u003eoptimize\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW187715583 BCX8\"\u003e\u003cspan\u003e \u003c\/span\u003eperformance.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559740\":278}' class=\"EOP SCXW187715583 BCX8\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW100541324 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW100541324 BCX8\"\u003eStudents \u0026amp; Fresh Graduates\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW100541324 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW100541324 BCX8\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eBuild\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW100541324 BCX8\"\u003ea strong foundation\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW100541324 BCX8\"\u003e\u003cspan\u003e \u003c\/span\u003ein AI development and prepare for future opportunities in tech\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eDelivery options\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eAI+ Developer is available as a self-paced online course or instructor-led. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eInstructor-led: \u003c\/strong\u003eHeld over 5 days, it is an intensive week of training which includes live demos, hands-on labs, real-time Q\u0026amp;A and peer collaboration. This course can be delivered onsite at your premises or in our virtual classroom. \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a quote for your team\u003c\/a\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eSelf-Paced online:\u003c\/strong\u003e 30-hours of on-demand video lessons, e-book and podcasts. Access to your own online learning portal for 12-months to work through and certify. \u003c\/span\u003eLearn anywhere, anytime, with modular quizzes to track progress.\u003c\/p\u003e\n\u003ch3\u003ePre-requisites\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eBasic math, including familiarity with high school-level algebra and basic statistics, is desirable.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eUnderstanding basic programming concepts such as variables, functions, loops, and data structures like lists and dictionaries is essential.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eA fundamental knowledge of programming skills is required.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis course prepares participants for the examination leading to AI+ Developer \u003c\/span\u003e\u003cspan\u003ecertification\u003c\/span\u003e\u003cspan\u003e. The exam is held online via a proctored exam platform.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDuration: 90 minutes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eQuestions: 50 multiple-choice\/multiple-response\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePassing mark: 70% (35 questions correct out of 50 questions) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDelivery: completed online via your AI Certs learning portal\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA digital certification will be provided upon passing\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp class=\"mb-3\"\u003eExam Blueprint:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFoundations of Artificial Intelligence (AI) - 5%\u003c\/li\u003e\n\u003cli\u003eMathematical Concepts for AI - 5%\u003c\/li\u003e\n\u003cli\u003ePython for AI Development - 10%\u003c\/li\u003e\n\u003cli\u003eMastering Machine Learning - 15%\u003c\/li\u003e\n\u003cli\u003eDeep Learning - 10%\u003c\/li\u003e\n\u003cli\u003eComputer Vision - 10%\u003c\/li\u003e\n\u003cli\u003eNatural Language Processing (NLP) - 15%\u003c\/li\u003e\n\u003cli\u003eReinforcement Learning - 5%\u003c\/li\u003e\n\u003cli\u003eCloud Computing in AI Development - 10%\u003c\/li\u003e\n\u003cli\u003eLarge Language Models (LLMs) - 5%\u003c\/li\u003e\n\u003cli\u003eCutting-Edge AI Research - 5%\u003c\/li\u003e\n\u003cli\u003eAI Communication and Documentation - 5%\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Materials \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eOne-year subscription to the AI+ course materials, these are regularly updated to ensure the latest developments are included in your courseware. This includes:\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eHigh-Quality Videos, E-book (PDF \u0026amp; Audio), and Podcasts\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eAI Mentor for \u003c\/span\u003e\u003cspan\u003ePersonali\u003c\/span\u003e\u003cspan\u003es\u003c\/span\u003e\u003cspan\u003eed\u003c\/span\u003e\u003cspan\u003e Guidance\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eQuizzes, Assessments, and Course Resources\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eComprehensive Exam Study Guide\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOfficial \u003c\/span\u003e\u003cspan\u003eAI+ Certification \u003c\/span\u003e\u003cspan\u003eOnline Proctored Exam \u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOne Free \u003c\/span\u003e\u003cspan\u003eExam \u003c\/span\u003e\u003cspan\u003eRetake\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eYou will receive a digital certification upon passing the online examination. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Artificial Intelligence","offers":[{"title":"Default Title","offer_id":51108224041144,"sku":null,"price":795.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/AIDeveloper_ITSMHub.png?v=1746647895"},{"product_id":"ai-engineer-course-examination","title":"AI+ Engineer™ Course \u0026 Examination","description":"\u003cp\u003eThe AI+ Engineer program is designed for technical leaders to build and manage high-performing AI teams within their organizations. In this program, participants will gain a deep understanding of core AI concepts and practical engineering skills through lectures, case studies, and simulations. Participants will also learn about foundational AI principles, advanced techniques, AI architecture, infrastructure, hands-on development, and ethical considerations.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePurchase our self-paced online course, or \u003c\/span\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a Quote\u003c\/a\u003e\u003cspan\u003e for your team.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW191054166 BCX8\"\u003e\u003cspan class=\"NormalTextRun SCXW191054166 BCX8\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cp\u003eThe AI+ Engineer certification is specifically designed for Software Engineers, providing a structured introduction to Artificial Intelligence (AI) fundamentals, advanced techniques, and practical applications. Learners will start with AI Foundations and then explore AI Architecture, Neural Networks, LLMs, Generative AI, Natural Language Processing (NLP), and Transfer Learning using Hugging Face. You will also learn to design advanced Graphical User Interfaces (GUIs) for AI solutions and understand AI communication and deployment pipelines through hands-on learning. Ethics in AI are also discussed to ensure learners comprehend justice, transparency, and accountability in AI systems.\u003c\/p\u003e\n\u003cp\u003ePractical exercises and real-world case studies help you analyze and reduce biases,\u003cbr\u003eimproving AI application ethics. Furthermore, in this certification, you will grasp AI principles and techniques well enough to solve real-world problems and contribute to the ever-changing field. This holistic strategy equips engineers to lead and innovate in the fast-changing AI field.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy AI+ Engineer\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eMaster AI System Design:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eDevelop the skills to design, implement, and optimize advanced AI systems for real-world applications.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eBuild Scalable AI Solutions:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eLearn how to create scalable AI solutions for industries like technology, finance, and healthcare.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eTackle Complex Engineering Challenges:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eThis certification ensures you’re equipped to solve challenges in AI architecture, neural networks, and NLP.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eContribute to AI-Driven Innovations:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eCertified AI+ Engineers develop cutting-edge AI solutions that enhance business operations and drive future innovations.\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cb\u003eAdvance Your Career in AI Engineering:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eAs demand for skilled AI engineers rises, this certification offers a competitive advantage in the job market.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCourse Modules\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eModule 1: Foundations of Artificial Intelligence (AI)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1.1 Introduction to AI\u003c\/li\u003e\n\u003cli\u003e1.2 Core Concepts and Techniques in AI\u003c\/li\u003e\n\u003cli\u003e1.3 Ethical Considerations\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 2: Introduction to AI Architecture\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e2.1 Overview of AI and its Various Applications\u003c\/li\u003e\n\u003cli\u003e2.2 Introduction to AI Architecture\u003c\/li\u003e\n\u003cli\u003e2.3 Understanding the AI Development Lifecycle\u003c\/li\u003e\n\u003cli\u003e2.4 Hands-on: Setting up a Basic AI Environment\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 3: Fundamentals of Neural Networks\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e3.1 Basics of Neural Networks\u003c\/li\u003e\n\u003cli\u003e3.2 Activation Functions and Their Role\u003c\/li\u003e\n\u003cli\u003e3.3 Backpropagation and Optimization Algorithms\u003c\/li\u003e\n\u003cli\u003e3.4 Hands-on: Building a Simple Neural Network Using a Deep Learning Framework\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 4: Applications of Neural Networks\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e4.1 Introduction to Neural Networks in Image Processing\u003c\/li\u003e\n\u003cli\u003e4.2 Neural Networks for Sequential Data\u003c\/li\u003e\n\u003cli\u003e4.3 Practical Implementation of Neural Networks\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 5: Significance of Large Language Models (LLM)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e5.1 Exploring Large Language Models\u003c\/li\u003e\n\u003cli\u003e5.2 Popular Large Language Models\u003c\/li\u003e\n\u003cli\u003e5.3 Practical Finetuning of Language Models\u003c\/li\u003e\n\u003cli\u003e5.4 Hands-on: Practical Finetuning for Text Classification\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 6: Application of Generative AI\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e6.1 Introduction to Generative Adversarial Networks (GANs)\u003c\/li\u003e\n\u003cli\u003e6.2 Applications of Variational Autoencoders (VAEs)\u003c\/li\u003e\n\u003cli\u003e6.3 Generating Realistic Data Using Generative Models\u003c\/li\u003e\n\u003cli\u003e6.4 Hands-on: Implementing Generative Models for Image Synthesis\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 7: Natural Language Processing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e7.1 NLP in Real-world Scenarios\u003c\/li\u003e\n\u003cli\u003e7.2 Attention Mechanisms and Practical Use of Transformers\u003c\/li\u003e\n\u003cli\u003e7.3 In-depth Understanding of BERT for Practical NLP Tasks\u003c\/li\u003e\n\u003cli\u003e7.4 Hands-on: Building Practical NLP Pipelines with Pretrained Models\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 8: Transfer Learning with Hugging Face\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e8.1 Overview of Transfer Learning in AI\u003c\/li\u003e\n\u003cli\u003e8.2 Transfer Learning Strategies and Techniques\u003c\/li\u003e\n\u003cli\u003e8.3 Hands-on: Implementing Transfer Learning with Hugging Face Models for Various Tasks\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 9: Crafting Sophisticated GUIs for AI Solutions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e9.1 Overview of GUI-based AI Applications\u003c\/li\u003e\n\u003cli\u003e9.2 Web-based Framework\u003c\/li\u003e\n\u003cli\u003e9.3 Desktop Application Framework\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 10: AI Communication and Deployment Pipeline\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e10.1 Communicating AI Results Effectively to Non-Technical Stakeholders\u003c\/li\u003e\n\u003cli\u003e10.2 Building a Deployment Pipeline for AI Models\u003c\/li\u003e\n\u003cli\u003e10.3 Developing Prototypes Based on Client Requirements\u003c\/li\u003e\n\u003cli\u003e10.4 Hands-on: Deployment\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eOptional Module: AI Agents for Engineering\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1. Understanding AI Agents\u003c\/li\u003e\n\u003cli\u003e2. Case Studies\u003c\/li\u003e\n\u003cli\u003e3. Hands-On Practice with AI Agents\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003eAttain a comprehensive understanding of AI fundamentals, from basic principles to advanced applications.\u003c\/li\u003e\n\u003cli\u003eGain hands-on experience in building and deploying AI solutions.\u003c\/li\u003e\n\u003cli\u003eLearn about AI architecture, neural networks, LLM, generative AI, and NLP.\u003c\/li\u003e\n\u003cli\u003eUtilize Transfer Learning techniques with frameworks like Hugging Face to efficiently adapt pre-trained models for various tasks.\u003c\/li\u003e\n\u003cli\u003eDevelop skills to create sophisticated GUIs for AI applications.\u003c\/li\u003e\n\u003cli\u003eNavigate AI communication and deployment pipelines effectively\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eAI Tools\u003c\/h3\u003e\n\u003cp\u003eYou will master the following AI tools in our AI+ Engineer course\u003c\/p\u003e\n\u003ctable style=\"width: 99.7329%; height: 356.782px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 161.094px;\"\u003e\n\u003ctd style=\"width: 54.3321%; height: 161.094px; text-align: center;\"\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/tensorflow.webp?v=1746470383\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; height: 161.094px; text-align: center;\"\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/huggingface.webp?v=1746649711\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 195.688px;\"\u003e\n\u003ctd style=\"width: 54.3321%; text-align: center; height: 195.688px;\"\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/jenkins.webp?v=1746649710\" alt=\"\"\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; text-align: center; height: 195.688px;\"\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/tensorflowhub.webp?v=1746649709\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eTensorFlow Hub\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWho Should Attend\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan class=\"TextRun SCXW48267894 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW48267894 BCX8\"\u003eAI \u0026amp; Software Engineers:\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW48267894 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW48267894 BCX8\"\u003e\u003cspan\u003e \u003c\/span\u003eEnhance your development skills by mastering AI techniques and designing advanced AI systems.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan class=\"TextRun SCXW161652694 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW161652694 BCX8\"\u003eMachine Learning Enthusiasts:\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW161652694 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW161652694 BCX8\"\u003e\u003cspan\u003e \u003c\/span\u003eApply deep learning, neural networks, and NLP techniques to real-world AI challenges.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW161652694 BCX8\" data-ccp-props='{\"201341983\":0,\"335559740\":278}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan class=\"TextRun SCXW242485303 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW242485303 BCX8\"\u003eData Scientists:\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW242485303 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW242485303 BCX8\"\u003eStrengthen your AI toolkit with engineering techniques for building and deploying scalable AI solutions.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW242485303 BCX8\" data-ccp-props='{\"201341983\":0,\"335559740\":278}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan class=\"TextRun SCXW132913909 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW132913909 BCX8\"\u003eIT Specialists \u0026amp; System Architects:\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW132913909 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW132913909 BCX8\"\u003e\u003cspan\u003e \u003c\/span\u003eIntegrate AI solutions into existing infrastructures,\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW132913909 BCX8\"\u003eoptimizing\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW132913909 BCX8\"\u003e\u003cspan\u003e \u003c\/span\u003eperformance and scalability.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"EOP SCXW132913909 BCX8\" data-ccp-props='{\"201341983\":0,\"335559740\":278}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan class=\"TextRun SCXW208776676 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW208776676 BCX8\"\u003eStudents \u0026amp; New Graduates:\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"TextRun SCXW208776676 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW208776676 BCX8\"\u003e\u003cspan\u003e \u003c\/span\u003eDevelop in-demand AI engineering skills and prepare for a successful career in the rapidly growing AI field\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eDelivery options\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eAI+ Engineer is available as a self-paced online course or instructor-led. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eInstructor-led: \u003c\/strong\u003eHeld over 5 days, it is an intensive week of training which includes live demos, hands-on labs, real-time Q\u0026amp;A and peer collaboration. This course can be delivered onsite at your premises or in our virtual classroom. \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a quote for your team\u003c\/a\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eSelf-Paced online:\u003c\/strong\u003e 30-hours of on-demand video lessons, e-book and podcasts. Access to your own online learning portal for 12-months to work through and certify. \u003c\/span\u003eLearn anywhere, anytime, with modular quizzes to track progress.\u003c\/p\u003e\n\u003ch3\u003ePre-requisites\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eAI+ Data™  or AI+ Developer™ course should be completed.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eBasic understanding of Python programming is mandatory for hands-on exercises and project work.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eFamiliarity with high school-level algebra and basic statistics is required.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-contrast=\"auto\"\u003eUnderstanding basic programming concepts such as variables, functions, loops, and data structures like lists and dictionaries is essential.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559740\":278}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis course prepares participants for the examination leading to AI+ Developer \u003c\/span\u003e\u003cspan\u003ecertification\u003c\/span\u003e\u003cspan\u003e. The exam is held online via a proctored exam platform.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDuration: 90 minutes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eQuestions: 50 multiple-choice\/multiple-response\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePassing mark: 70% (35 questions correct out of 50 questions) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDelivery: completed online via your AI Certs learning portal\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA digital certification will be provided upon passing\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp class=\"mb-3\"\u003eExam Blueprint:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFoundations of Artificial Intelligence (AI) - 5%\u003c\/li\u003e\n\u003cli\u003eMathematical Concepts for AI - 5%\u003c\/li\u003e\n\u003cli\u003ePython for AI Development - 10%\u003c\/li\u003e\n\u003cli\u003eMastering Machine Learning - 15%\u003c\/li\u003e\n\u003cli\u003eDeep Learning - 10%\u003c\/li\u003e\n\u003cli\u003eComputer Vision - 10%\u003c\/li\u003e\n\u003cli\u003eNatural Language Processing (NLP) - 15%\u003c\/li\u003e\n\u003cli\u003eReinforcement Learning - 5%\u003c\/li\u003e\n\u003cli\u003eCloud Computing in AI Development - 10%\u003c\/li\u003e\n\u003cli\u003eLarge Language Models (LLMs) - 5%\u003c\/li\u003e\n\u003cli\u003eCutting-Edge AI Research - 5%\u003c\/li\u003e\n\u003cli\u003eAI Communication and Documentation - 5%\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Materials \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eOne-year subscription to the AI+ course materials, these are regularly updated to ensure the latest developments are included in your courseware. This includes:\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eHigh-Quality Videos, E-book (PDF \u0026amp; Audio), and Podcasts\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eAI Mentor for \u003c\/span\u003e\u003cspan\u003ePersonali\u003c\/span\u003e\u003cspan\u003es\u003c\/span\u003e\u003cspan\u003eed\u003c\/span\u003e\u003cspan\u003e Guidance\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eQuizzes, Assessments, and Course Resources\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eComprehensive Exam Study Guide\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOfficial \u003c\/span\u003e\u003cspan\u003eAI+ Certification \u003c\/span\u003e\u003cspan\u003eOnline Proctored Exam \u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOne Free \u003c\/span\u003e\u003cspan\u003eExam \u003c\/span\u003e\u003cspan\u003eRetake\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eYou will receive a digital certification upon passing the online examination. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Artificial Intelligence","offers":[{"title":"Default Title","offer_id":51108274700472,"sku":null,"price":795.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/AIEngineer_ITSMHub.png?v=1746649187"},{"product_id":"ai-government-course-examination","title":"AI+ Government™ Course \u0026 Examination","description":"\u003cp\u003eThe AI+ Government™ certification is designed for individuals interested in understanding how AI can be strategically integrated into governmental processes. This includes government employees, policymakers, and anyone keen on leveraging AI to enhance public sector operations. It covers AI's theoretical foundations, practical applications in data management, ICT, and policy, and ethical and regulatory issues. Participants learn to build AI solutions for government issues through lectures, case studies, and hands-on activities, eventually becoming skilled in using AI to improve efficiency, transparency, and creativity in public service delivery.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePurchase our self-paced online course, or \u003c\/span\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a Quote\u003c\/a\u003e\u003cspan\u003e for your team.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cdiv class=\"item\"\u003eThe AI+ Government Certification provides a comprehensive exploration of how Artificial Intelligence (AI) technologies can transform government operations. Covering both theoretical and practical aspects, the course addresses AI theory, data management algorithms, Information and Communication Technology (ICT) methods, and strategies aligned with government policy frameworks. It offers a holistic understanding of AI applications in the public sector, emphasizing how these technologies can enhance efficiency and effectiveness in government functions. \u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cbr\u003eA critical focus of the program is on the ethical and regulatory aspects of AI implementation in the public sector. It covers government AI ethics and regulations to ensure responsible deployment. Through engaging lectures and detailed case studies, the certification emphasizes the importance of transparency and legal compliance in AI-driven projects, guiding how to use AI in ways that protect the public interest and adhere to regulatory standards.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cbr\u003eThe training includes hands-on sessions where learners apply their knowledge to real-world scenarios, such as data analysis and policy formulation. These practical exercises demonstrate how AI can streamline operations, enhance decision-making, and increase government efficiency. By the end, individuals will be equipped with the skills to leverage AI to drive innovation, address complex social issues, and lead successful AI initiatives in the public sector.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cp\u003e\u003cstrong\u003eWhy AI+ Government\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eDemand for AI-Certified Government Professionals:\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eGovernment organizations seek certified professionals who can drive innovation while ensuring transparency, security, and ethical standards.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003e\u003c\/b\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eMitigating AI Risks in Public Sector:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eMisuse of AI in government can lead to policy errors and public trust issues. This certification helps professionals mitigate such risks.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003e\u003c\/b\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eDriving Strategic AI Implementation in Governance:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eCertified professionals play a key role in developing AI strategies that improve public services, governance, and operational efficiency.\u003c\/div\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003e\u003c\/b\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cli class=\"item\"\u003e\n\u003cdiv class=\"item\"\u003e\n\u003cb\u003eAdvancing Public Sector Careers:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eAs AI adoption within government accelerates,\u003c\/div\u003e\nthis certification provides professionals with a competitive edge, advancing their careers in public sector innovation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003eCourse Modules\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 1: Introduction to Artificial Intelligence (AI) in Government\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1.1 Overview of AI Concepts and Applications in Government\u003c\/li\u003e\n\u003cli\u003e1.2 Historical Perspective and Evolution of AI in Public Sector\u003c\/li\u003e\n\u003cli\u003e1.3 Importance of AI in Government\u003c\/li\u003e\n\u003cli\u003e1.4 Role of AI in Addressing Governmental Challenges\u003c\/li\u003e\n\u003cli\u003e1.5 Ethical Considerations and Responsible AI Practices\u003c\/li\u003e\n\u003cli\u003e1.6 Real-World Case Studies\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eModule 2: AI Governance and Policy Frameworks\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e2.1 Regulatory Landscape for AI in Government\u003c\/li\u003e\n\u003cli\u003e2.2 Formulating AI Strategies Aligned with Government Objectives\u003c\/li\u003e\n\u003cli\u003e2.3 Public-Private Partnerships\u003c\/li\u003e\n\u003cli\u003e2.4 International Policy Frameworks\u003c\/li\u003e\n\u003cli\u003e2.5 Compliance, Privacy, and Security Considerations\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 3: AI Driven Data Management and Governance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e3.1 Data Collection, Storage, and Processing Using AI Techniques\u003c\/li\u003e\n\u003cli\u003e3.2 Data Quality and Bias Mitigation\u003c\/li\u003e\n\u003cli\u003e3.3 Data Privacy Regulations and Compliance\u003c\/li\u003e\n\u003cli\u003e3.4 Data Lifecycle Management in Government Agencies\u003c\/li\u003e\n\u003cli\u003e3.5 Data Quality Assurance and Governance Frameworks\u003c\/li\u003e\n\u003cli\u003e3.6 Data Sharing Protocols and Interoperability Standards\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 4: AI in Education and Skills Development\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e4.1 Personalized Learning Platforms and Adaptive Assessment Tools\u003c\/li\u003e\n\u003cli\u003e4.2 AI-enabled Tutoring Systems and Educational Content Recommendation\u003c\/li\u003e\n\u003cli\u003e4.3 Addressing Equity and Accessibility Challenges in AI-driven Education\u003c\/li\u003e\n\u003cli\u003e4.4 Implementation of ICT Techniques in Teaching Learning System for Officials\u003c\/li\u003e\n\u003cli\u003e4.5 Inclusive and Accessible AI Solutions\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 5: AI for Public Safety and Security\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e5.1 Predictive Policing, Crime Mapping, and Threat Detection Using AI\u003c\/li\u003e\n\u003cli\u003e5.2 Disaster Response, Public Health and Emergency Management with AI Technologies\u003c\/li\u003e\n\u003cli\u003e5.3 Privacy Concerns and Ethical Considerations in AI-powered Security Systems\u003c\/li\u003e\n\u003cli\u003e5.4 AI in Forensic Investigations\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 6: AI for Citizen Services\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e6.1 Enhancing Citizen Engagement and Service Delivery with AI\u003c\/li\u003e\n\u003cli\u003e6.2 Chatbots, Virtual Assistants, and Personalized Recommendations\u003c\/li\u003e\n\u003cli\u003e6.3 Designing AI-driven Interfaces Exclusively for Those with Disabilities in Using Government Portals and Applications\u003c\/li\u003e\n\u003cli\u003e6.4 AI Platforms to Direct the Common Man to Reach the Officials\u003c\/li\u003e\n\u003cli\u003e6.5 AI-driven Quick Response System for Those with Disabilities with SoS Model\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 7: AI Implementation and Integration in Government \u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e7.1 Planning and Executing AI Projects in Government Agencies\u003c\/li\u003e\n\u003cli\u003e7.2 Legacy System Modernization\u003c\/li\u003e\n\u003cli\u003e7.3 Integration with Existing Systems and Workflows\u003c\/li\u003e\n\u003cli\u003e7.4 Case studies of AI Applications in Various Government Sectors (e.g., Healthcare, Transportation, Public Safety)\u003c\/li\u003e\n\u003cli\u003e7.5 Best Practices for Implementing AI Projects in Government\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModule 8: AI Strategies, Future Trends and Emerging Technologies\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e8.1 Developing an AI Strategy for Government Organizations\u003c\/li\u003e\n\u003cli\u003e8.2 Emerging Trends in AI and Their Potential Impact on Government Services\u003c\/li\u003e\n\u003cli\u003e8.3 Exploring Cutting-edge AI Research and Innovations in Government Sectors\u003c\/li\u003e\n\u003cli\u003e8.4 Impact of Emerging Technologies (e.g., AIoT, Quantum Computing) on Government Services and Societal Benefits\u003c\/li\u003e\n\u003cli\u003e8.5 Continuous Learning, Adaptation and Sustainability in Technological Advancements in the AI Field\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eOptional Module: AI Agents for Government\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"1\" aria-setsize=\"-1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"4\" data-font=\"Symbol\" data-leveltext=\"\"\u003e1. What Are AI Agents in Government\u003c\/li\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"1\" aria-setsize=\"-1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"4\" data-font=\"Symbol\" data-leveltext=\"\"\u003e2. Significance of AI in Government Operations\u003c\/li\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"1\" aria-setsize=\"-1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"4\" data-font=\"Symbol\" data-leveltext=\"\"\u003e3. Core Applications of AI Agents in Government\u003c\/li\u003e\n\u003cli data-aria-level=\"1\" data-aria-posinset=\"1\" aria-setsize=\"-1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"4\" data-font=\"Symbol\" data-leveltext=\"\"\u003e4. Trends and Future Direction\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003eUpon successful completion of the AI+ Government certification, participants will be equipped to validate their competency in specific AI areas relevant to governmental\u003cbr\u003eoperations. This includes applying AI techniques to solve government-related issues and grasping the ethical and policy implications of AI in this context.\u003c\/p\u003e\n\u003cp\u003eParticipants will demonstrate the capability to implement real-time solutions within government organizations, ensuring a seamless experience for citizens. They'll understand the ethical considerations of automating manual government transactions and the challenges involved. Moreover, they'll optimize tasks and accelerate clerical and administrative processes within governmental bodies, fostering efficiency and effectiveness in public service delivery.\u003c\/p\u003e\n\u003ch3\u003eAI Tools\u003c\/h3\u003e\n\u003cp\u003eYou will master the following AI tools in our AI+ Government course\u003c\/p\u003e\n\u003ctable width=\"100%\" style=\"width: 99.7329%; height: 343.094px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 201.094px;\"\u003e\n\u003ctd style=\"width: 54.3321%; height: 201.094px;\"\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/accela.webp?v=1746745555\"\u003e\u003cbr\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; height: 201.094px;\"\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/azure_gov.webp?v=1746745559\"\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 142px;\"\u003e\n\u003ctd style=\"width: 54.3321%; height: 142px; text-align: center;\"\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/gotham.webp?v=1746745558\"\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 45.3069%; height: 142px; text-align: center;\"\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/ibm.webp?v=1746745561\"\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWho Should Attend\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW14414339 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW14414339 BCX0\"\u003eGovernment Officials \u0026amp; Policy Makers\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW14414339 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW14414339 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eLeverage AI for data-driven decision-making and efficient public services.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}' class=\"EOP SCXW14414339 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW209361430 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW209361430 BCX0\"\u003eData Scientists \u0026amp; Analysts\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW209361430 BCX0\"\u003e\u003cstrong\u003e\u003cspan class=\"NormalTextRun SCXW209361430 BCX0\"\u003e:\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"NormalTextRun SCXW209361430 BCX0\"\u003eUtilize\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW209361430 BCX0\"\u003e\u003cspan\u003e \u003c\/span\u003eAI for analyzing government data and creating predictive models.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}' class=\"EOP SCXW209361430 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW220854144 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW220854144 BCX0\"\u003ePublic Sector IT Professionals\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW220854144 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW220854144 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eImplement AI solutions to modernize infrastructure and enhance operational efficiency.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}' class=\"EOP SCXW220854144 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW184474336 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW184474336 BCX0\"\u003eCybersecurity Experts\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW184474336 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW184474336 BCX0\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eApply AI to strengthen national security and protect government systems from emerging threats.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}' class=\"EOP SCXW184474336 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW25692614 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW25692614 BCX0\"\u003eStudents \u0026amp; New Graduates\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW25692614 BCX0\"\u003e\u003cstrong\u003e\u003cspan class=\"NormalTextRun SCXW25692614 BCX0\"\u003e:\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"NormalTextRun SCXW25692614 BCX0\"\u003eAcquire\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW25692614 BCX0\"\u003e\u003cspan\u003e \u003c\/span\u003eessential AI skills for a promising career in the evolving field of AI-driven government initiatives.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":160,\"335559740\":278}' class=\"EOP SCXW25692614 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eDelivery options\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eAI+ Government available as a self-paced online course or instructor-led. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eInstructor-led: \u003c\/strong\u003eHeld over 1 day, it is an intensive day of training which includes live demos and real-time Q\u0026amp;A and peer collaboration. This course can be delivered onsite at your premises or in our virtual classroom. \u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/itsm-onsite-training\"\u003eRequest a quote for your team\u003c\/a\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eSelf-Paced online:\u003c\/strong\u003e 6-hours of on-demand video lessons, e-book and podcasts. Access to your own online learning portal for 12-months to work through and certify. \u003c\/span\u003eLearn anywhere, anytime, with modular quizzes to track progress.\u003c\/p\u003e\n\u003ch3\u003ePre-requisites\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eBasic familiarity with AI fundamentals, without the need for technical expertise.\u003c\/li\u003e\n\u003cli\u003eKeen interest in understanding how AI can be strategically integrated into governmental processes.\u003c\/li\u003e\n\u003cli\u003eReadiness to think innovatively and generate ideas is essential for effectively utilizing AI tools within governmental operations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eThis course prepares participants for the examination leading to AI+ Government \u003c\/span\u003e\u003cspan\u003ecertification\u003c\/span\u003e\u003cspan\u003e. The exam is held online via a proctored exam platform.\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDuration: 90 minutes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eQuestions: 50 multiple-choice\/multiple-response\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePassing mark: 70% (35 questions correct out of 50 questions) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDelivery: completed online via your AI Certs learning portal\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA digital certification will be provided upon passing\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp class=\"mb-3\"\u003eExam Blueprint:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to Artificial Intelligence (AI) in Government – 10%\u003c\/li\u003e\n\u003cli\u003eAI Governance and Policy Frameworks – 15%\u003c\/li\u003e\n\u003cli\u003eAI-Driven Data Management and Governance – 10%\u003c\/li\u003e\n\u003cli\u003eAI in Education and Skills Development – 15%\u003c\/li\u003e\n\u003cli\u003eAI for Public Safety and Security – 15%\u003c\/li\u003e\n\u003cli\u003eAI for Citizen Services – 10%\u003c\/li\u003e\n\u003cli\u003eAI Implementation and Integration in Government – 15%\u003c\/li\u003e\n\u003cli\u003eAI Strategies, Future Trends and Emerging Technologies – 10%\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Materials \u0026amp; Inclusions\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eOne-year subscription to the AI+ course materials, these are regularly updated to ensure the latest developments are included in your courseware. This includes:\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eHigh-Quality Videos, E-book (PDF \u0026amp; Audio), and Podcasts\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eAI Mentor for \u003c\/span\u003e\u003cspan\u003ePersonali\u003c\/span\u003e\u003cspan\u003es\u003c\/span\u003e\u003cspan\u003eed\u003c\/span\u003e\u003cspan\u003e Guidance\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eQuizzes, Assessments, and Course Resources\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eComprehensive Exam Study Guide\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOfficial \u003c\/span\u003e\u003cspan\u003eAI+ Certification \u003c\/span\u003e\u003cspan\u003eOnline Proctored Exam \u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cspan\u003eOne Free \u003c\/span\u003e\u003cspan\u003eExam \u003c\/span\u003e\u003cspan\u003eRetake\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan\u003eYou will receive a digital certification upon passing the online examination. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Artificial Intelligence","offers":[{"title":"Default Title","offer_id":51112876376248,"sku":null,"price":350.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/AIGovernment_ITSMHub.png?v=1746741402"},{"product_id":"msp®-5th-edition-foundation-practitioner-self-paced-online-course-exam-bundle","title":"MSP® 5th Edition Foundation \u0026 Practitioner Self-Paced Online Course \u0026 Exam Bundle","description":"\u003cp\u003eOur MSP® 5th Edition bundle includes our Foundation and Practitioner courses purchased together for a discounted course fee. \u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eYou will be able to complete your self-paced online courses at your leisure over the following 12-months. You need to complete the Foundation course and examination before you complete the Practitioner level.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eBundle Overview\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eWe have \u003c\/span\u003eeverything\u003cspan\u003e you need when it comes to MSP® and we want to offer you a fast-track to upskilling and achieving your MSP® certification at the best possible price, in the easiest possible way. That’s why we’ve introduced the MSP® Course Bundle.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThe bundle includes latest edition of MSP® including:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/msp%C2%AE-5th-edition-foundation-self-paced-online-course-examination\" rel=\"noopener\" target=\"_blank\"\u003eMSP® 5th Edition Foundation\u003c\/a\u003e \u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/www.itsmhub.com.au\/products\/msp%C2%AE-5th-edition-practitioner-self-paced-online-course-examination\" target=\"_blank\"\u003eMSP® 5th Edition Practitioner\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eClick on the course title to get access to course descriptions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s how the training bundle works:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eCandidates have access to the official PeopleCert eLearning courses. Candidate access is valid for 12-months from date of payment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eStart with your MSP® 5th Edition Foundation Self-Paced Online Course, you receive:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAccess to PeopleCert MSP® Foundation eLearning course; 10-12 hours of interactive content\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eKnowledge checks help deepen your understanding and ensure that you grasp the material as you progress.\u003c\/li\u003e\n\u003cli\u003eAbility to choose your focus areas. Each module includes a detailed learning checklist that takes you through the course structure and ensures you cover all key topics.\u003c\/li\u003e\n\u003cli\u003eMultimedia elements, quizzes and activities that make your journey through the course engaging and enriching\u003c\/li\u003e\n\u003cli\u003eAccess the official PRINCE2 glossary anytime, embedded within the course. This handy resource is a valuable tool for quick reference and helps deepen your understanding of PRINCE2 terminology.\u003c\/li\u003e\n\u003cli\u003eOfficial Training Materials; Learner Workbook and Quick Reference Guide to support exam preparation and continuous learning\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eNext up your MSP® 5th Edition Practitioner Self-Paced Online Course, you receive:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAccess to PeopleCert MSP® Practitioner eLearning course; 10-12 hours of interactive content\u003c\/li\u003e\n\u003cli\u003eKnowledge checks help deepen your understanding and ensure that you grasp the material as you progress.\u003c\/li\u003e\n\u003cli\u003eAbility to choose your focus areas. Each module includes a detailed learning checklist that takes you through the course structure and ensures you cover all key topics.\u003c\/li\u003e\n\u003cli\u003eMultimedia elements, quizzes and activities that make your journey through the course engaging and enriching\u003c\/li\u003e\n\u003cli\u003eAccess the official PRINCE2 glossary anytime, embedded within the course. This handy resource is a valuable tool for quick reference and helps deepen your understanding of PRINCE2 terminology.\u003c\/li\u003e\n\u003cli\u003eOfficial Training Materials; Learner Workbook and Quick Reference Guide to support exam preparation and continuous learning\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e*Please ensure you complete the MSP® Foundation course and achieve the certification prior to completing the MSP® Practitioner course. \u003c\/p\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003eThe MSP® Foundation course is a prerequisite for the Practitioner. There is no prerequisite for the MSP® Foundation course. \u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cp\u003eYou will receive your MSP® Foundation and Practitioner online exam vouchers from PeopleCert, the global examination body. These will be provided to the candidate on the first day of course purchase and are valid for 12-months. \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eMSP® Foundation online examination voucher, valid for 12-months \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMSP® official publication, available as an eBook - accessible from within your candidate portal\u003c\/li\u003e\n\u003cli\u003eMSP® Practitioner online examination voucher, valid for 12-months\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"PRINCE2","offers":[{"title":"Default Title","offer_id":51383742726328,"sku":null,"price":2600.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/MSP_Bundle_1.png?v=1749757775"},{"product_id":"msp-foundation-self-paced-online-course-examination","title":"MSP® 5th Edition Foundation Self-Paced Online Course \u0026 Examination","description":"\u003cp\u003eOur MSP® 5th Edition Foundation e-learning course includes\u003cspan\u003e instructor-led video content, reading materials and downloadable resources. These materials and includes are designed to give you the confidence to pass your examination and provide you with a great understanding of MSP®.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eCandidates have access to the official PeopleCert eLearning course 12-months. An internet connection is required to access the portal. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eOur course will prepare you for the examination leading to the MSP® Foundation Certificate and includes:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePeopleCert MSP® Foundation online exam voucher\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOfficial publication available as an eBook \u003c\/li\u003e\n\u003cli\u003eOfficial PeopleCert course materials\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cp\u003eMSP® (Managing Successful Programmes) consists of a structured framework for organisations of all sizes and from all sectors to improve practices, offer better services and more effectively prepare for the future. It is a proven programme management best practice leading to the successful delivery of transformational change.  \u003c\/p\u003e\n\u003cp\u003eMSP 5th edition emphasises on flexibility, adaptability, and responsiveness by adopting an incremental approach to the programme lifecycle and enabling organisational agility. MSP 5th Edition Foundation provides knowledge of how to plan, manage, and deliver programmes from start to finish. This certification is for professionals who are interested in learning how to manage multiple projects and programmes successfully.\u003c\/p\u003e\n\u003cp\u003eMSP® is a globally recognised, valued, and adopted programme management framework. It is designed to align programmes and projects to organisational strategy and to provide governance. MSP® is specifically designed to address common challenges that organisations encounter when leading investments in change. These include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003einsufficient support from decision-makers in the investing organisation(s)\u003c\/li\u003e\n\u003cli\u003eunclear decision-making\u003c\/li\u003e\n\u003cli\u003eunsustained focus on outcomes and benefits\u003c\/li\u003e\n\u003cli\u003epoorly defined, communicated, or maintained narrative that supports the vision\u003c\/li\u003e\n\u003cli\u003elack of clarity about the gap between current and future states\u003c\/li\u003e\n\u003cli\u003eunrealistic expectations about the capacity and ability to change\u003c\/li\u003e\n\u003cli\u003efailure to engage and influence stakeholders\u003c\/li\u003e\n\u003cli\u003ecomplex dependencies obscuring an integrated approach\u003c\/li\u003e\n\u003cli\u003einability to influence the prevailing culture\u003c\/li\u003e\n\u003cli\u003edifficulties in keeping effort focused at the right level of detail \u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eMSP® consists of a set of principles, governance themes and a transformational flow to provide the route map for the programme lifecycle. Understand how governance and control mechanisms are applied to ensure the programme stays on track, aligned to organisational objectives, and delivers expected benefits. MSP® is very flexible and can be to tailored to serve the needs of any circumstances.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cp\u003eThe MSP 5th Edition Foundation course is based on the following learning outcomes:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand key concepts relating to programmes and MSP  \u003c\/li\u003e\n\u003cli\u003eUnderstand how the MSP principles underpin the MSP framework  \u003c\/li\u003e\n\u003cli\u003eUnderstand the MSP themes and how they are applied throughout the programme \u003c\/li\u003e\n\u003cli\u003eUnderstand the MSP processes and how they are carried out throughout the programme \u003cspan data-contrast=\"none\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eWho should attend\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eProgramme managers\u003c\/li\u003e\n\u003cli\u003eProject Managers \u003c\/li\u003e\n\u003cli\u003eSenior Project Managers \u003c\/li\u003e\n\u003cli\u003eProgramme Managers \u003c\/li\u003e\n\u003cli\u003ePortfolio Managers \u003c\/li\u003e\n\u003cli\u003eBusiness Change Managers \u003c\/li\u003e\n\u003cli\u003eBenefits Managers \u003c\/li\u003e\n\u003cli\u003eProject Delivery team members \u003c\/li\u003e\n\u003cli\u003eSenior Responsible Owners \u003c\/li\u003e\n\u003cli\u003eBusiness Analysts \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW138538412 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW138538412 BCX0\"\u003eThere are no prerequisites for this course.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cp\u003eThis course prepares participants for the examination leading to MSP® 5th Edition Foundation certification. The exam is held online via a proctored exam platform.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA 60-minute, 60 question, multiple-choice exam is administered by an independent examination body, PeopleCert. \u003c\/li\u003e\n\u003cli\u003eA passing mark of 60% is required to receive your certificate.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe exam is provided as an online examination voucher, on the first day of your course you will receive an email from PeopleCert with information on how to register and schedule your exam. The examination is 60 minutes, please allow for an additional 30 minutes for set up and authentication. You will require a photo identification, quiet space, webcam, speakers and a reliable internet connection.\u003c\/p\u003e\n\u003cp\u003eThe exam schedule is available 24\/7 so you can sit your exam at a time that suits you. Your voucher will be valid for 12 months, we do recommend you complete your examination as close to the course date as you can – this is when the information is fresh and relevant.\u003c\/p\u003e\n\u003ch3\u003eCourse Material \u0026amp; Inclusions\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eThis course comes with access to PeopleCert's official eLearning course: \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAccess to PeopleCert MSP® Foundation eLearning course; 10-12 hours of interactive content\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eKnowledge checks help deepen your understanding and ensure that you grasp the material as you progress.\u003c\/li\u003e\n\u003cli\u003eAbility to choose your focus areas. Each module includes a detailed learning checklist that takes you through the course structure and ensures you cover all key topics.\u003c\/li\u003e\n\u003cli\u003eMultimedia elements, quizzes and activities that make your journey through the course engaging and enriching\u003c\/li\u003e\n\u003cli\u003eAccess the official PRINCE2 glossary anytime, embedded within the course. This handy resource is a valuable tool for quick reference and helps deepen your understanding of PRINCE2 terminology.\u003c\/li\u003e\n\u003cli\u003eOfficial Training Materials; Learner Workbook and Quick Reference Guide to support exam preparation and continuous learning\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eMSP® Foundation online examination voucher, conducted via PeopleCert using the online web proctored service which is available 24\/7.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThe official MSP® publication included as an eBook.  This will be provided on the first morning of the course as part of your PeopleCert exam voucher. When you redeem your PeopleCert Voucher Code, there will be a new eBook in the ‘My Resources’ section of your PeopleCert Account.\u003c\/p\u003e","brand":"PRINCE2","offers":[{"title":"Default Title","offer_id":51384540463288,"sku":null,"price":1495.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/MSPF_SPO.png?v=1763931128"},{"product_id":"msp-practitioner-self-paced-online-course-examination","title":"MSP® 5th Edition Practitioner Self-Paced Online Course \u0026 Examination","description":"\u003cdiv class=\"OutlineElement Ltr SCXW265696860 BCX0\"\u003e\n\u003cp\u003eOur MSP® 5th Edition Practitioner self-paced online learning course includes\u003cspan\u003e instructor-led video content, reading materials and downloadable resources. These materials and includes are designed to give you the confidence to pass your examination and provide you with a great understanding of MSP®.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCandidates have access to the official PeopleCert eLearning course 12-months. An internet connection is required to access the portal. \u003c\/p\u003e\n\u003cp\u003eOur course will prepare you for the examination leading to the MSP® 5th Edition Practitioner Certificate and includes:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePeopleCert MSP® 5th Edition Practitioner online exam voucher\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOfficial PeopleCert course materials\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cdiv\u003e\n\u003cdiv class=\"SCXW121871809 BCX0\"\u003e\n\u003cdiv class=\"OutlineElement Ltr SCXW121871809 BCX0\"\u003e\n\u003cdiv class=\"OutlineElement Ltr SCXW265696860 BCX0\"\u003e\n\u003cp class=\"Paragraph SCXW265696860 BCX0\"\u003e\u003cspan class=\"TextRun SCXW265696860 BCX0\" lang=\"EN-NZ\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW265696860 BCX0\"\u003eMSP®\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW265696860 BCX0\"\u003e (Managing Successful Programmes) consists of a structured framework for organisations of all sizes and from all sectors to improve practices, offer better services and more effectively prepare for the future. It is a proven programme management best practice leading to the successful delivery of transformational change.\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW265696860 BCX0\"\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\" class=\"EOP SCXW265696860 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"OutlineElement Ltr SCXW265696860 BCX0\"\u003e\n\u003cp class=\"Paragraph SCXW265696860 BCX0\"\u003e\u003cspan class=\"TextRun SCXW265696860 BCX0\" lang=\"EN-NZ\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW265696860 BCX0\"\u003eMSP®\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW265696860 BCX0\"\u003e \u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW265696860 BCX0\"\u003e5th Edition Practitioner\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW265696860 BCX0\"\u003e \u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW265696860 BCX0\"\u003ebuilds on the knowledge gained in the Foundation course\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW265696860 BCX0\"\u003e and e\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW265696860 BCX0\"\u003equips you with the \u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW265696860 BCX0\"\u003eexpertise\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW265696860 BCX0\"\u003e to effectively apply\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW265696860 BCX0\"\u003e \u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW265696860 BCX0\"\u003eMSP® principles and best practices, ensuring measurable value is delivered to your organi\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW265696860 BCX0\"\u003es\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW265696860 BCX0\"\u003eation.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\" class=\"EOP SCXW265696860 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cp class=\"Paragraph SCXW121871809 BCX0\"\u003e\u003cspan class=\"TextRun SCXW121871809 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eMSP® is a globally \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003erecogni\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003es\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003eed\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e, valued, and adopted \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003eprogramme\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e management framework. It is designed to align \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003eprogrammes\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e and projects to \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003eorgani\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003es\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003eational\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e strategy and to provide governance\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e. \u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"ListContainerWrapper SCXW121871809 BCX0\"\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan class=\"TextRun SCXW121871809 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eD\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eevelop \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eexpertise\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e in \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003eprogramme\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e management best practices, mastering principles, \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003ethemes\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e and processes to help \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003eorgani\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003es\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003eations\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e manage \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003eprogrammes\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e effectively.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\" class=\"EOP SCXW121871809 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eLearn how to effectively manage diverse stakeholders, including executives, sponsors, team members, \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003esuppliers\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e and customers, with advanced communication and relationship-building skills.\u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\" data-ccp-props=\"{}\" class=\"EOP SCXW121871809 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eGain an in-depth understanding of \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003eprogramme\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e governance, including setting up and \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003emaintaining\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e governance structures, accountability mechanisms and assurance processes to deliver \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003eprogramme\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e success.\u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\" data-ccp-props=\"{}\" class=\"EOP SCXW121871809 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eMaster techniques for \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eidentifying\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e, defining, \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003etracking\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e and \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003ereali\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003es\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003eing\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e the full range of benefits a \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003eprogramme\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e is intended to deliver, with a focus on benefits measurement and \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003ereali\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003es\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003eation\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e.\u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\" data-ccp-props=\"{}\" class=\"EOP SCXW121871809 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eLearn how to \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eallocate\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e and \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003eoptimi\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003es\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003ee\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e resources (human, financial and material) effectively, even in complex and changing environments, to achieve \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003eprogramme\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eobjectives\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e.\u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\" data-ccp-props=\"{}\" class=\"EOP SCXW121871809 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eDevelop \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eexpertise\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e in addressing complex \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003eprogramme\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e management challenges and resolving issues efficiently and effectively.\u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\" data-ccp-props=\"{}\" class=\"EOP SCXW121871809 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eAcquire\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e advanced knowledge of identifying, \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eassessing\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e and managing risks and issues that can \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eimpact\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e a \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003eprogramme's\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e success.\u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\" data-ccp-props=\"{}\" class=\"EOP SCXW121871809 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eUnderstand quality assurance and control processes to ensure that \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003eprogramme\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e deliverables and outcomes meet or exceed defined quality standards.\u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\" data-ccp-props=\"{}\" class=\"EOP SCXW121871809 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eLearn how to tailor the MSP 5th edition method to suit the specific needs and context of your \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003eprogramme\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e and \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003eorgani\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003es\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003eation\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e.\u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\" data-ccp-props=\"{}\" class=\"EOP SCXW121871809 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"SCXW121871809 BCX0\"\u003e\n\u003cdiv class=\"OutlineElement Ltr SCXW121871809 BCX0\"\u003e\n\u003cp class=\"Paragraph SCXW121871809 BCX0\"\u003e\u003cspan class=\"TextRun SCXW121871809 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eMSP® benefits for \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003eorganisation\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SpellingErrorV2Themed SCXW121871809 BCX0\"\u003es\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e include; \u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\" class=\"EOP SCXW121871809 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"ListContainerWrapper SCXW121871809 BCX0\"\u003e\n\u003cul\u003e\n\u003cli class=\"Paragraph SCXW121871809 BCX0\"\u003e\u003cspan class=\"TextRun SCXW121871809 BCX0\" lang=\"EN-NZ\" data-contrast=\"auto\"\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eApplies a common framework for all programmes\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"Paragraph SCXW121871809 BCX0\"\u003e\n\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eAdds value by concentrating on benefits\u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\" data-ccp-props=\"{}\" class=\"EOP SCXW121871809 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"Paragraph SCXW121871809 BCX0\"\u003e\n\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eHelps the alignment of corporate strategy, delivery mechanisms for change and business-as-usual environment\u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\" data-ccp-props=\"{}\" class=\"EOP SCXW121871809 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"Paragraph SCXW121871809 BCX0\"\u003e\n\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eImproves productivity through progress monitoring, performance assessment and benefits realisation\u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\" data-ccp-props=\"{}\" class=\"EOP SCXW121871809 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"Paragraph SCXW121871809 BCX0\"\u003e\n\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eAssists\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003e in future strategies refinement by encouraging feedback\u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\" data-ccp-props=\"{}\" class=\"EOP SCXW121871809 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"Paragraph SCXW121871809 BCX0\"\u003e\n\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW121871809 BCX0\"\u003eOffers best practice guidance to all organisations of any type or size\u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\" data-ccp-props=\"{}\" class=\"EOP SCXW121871809 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cp\u003eThe MSP 5th Edition Practitioner course is based on the following learning outcomes:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eU\u003cspan class=\"TextRun SCXW191025801 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW191025801 BCX0\"\u003enderstand how to apply the MSP principles in context\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"TextRun SCXW191025801 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW191025801 BCX0\"\u003eUnderstand how to apply and tailor relevant aspects of the MSP processes in context\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cdiv class=\"ListContainerWrapper SCXW191025801 BCX0\"\u003e\n\u003cp\u003e\u003cspan class=\"TextRun SCXW191025801 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW191025801 BCX0\"\u003eUnderstand how to apply and tailor relevant aspects of the MSP themes in context  \u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/li\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho should attend\u003c\/h3\u003e\n\u003cdiv class=\"SCXW54463007 BCX0\"\u003e\n\u003cdiv class=\"ListContainerWrapper SCXW54463007 BCX0\"\u003e\n\u003cul role=\"list\" class=\"BulletListStyle1 SCXW54463007 BCX0\"\u003e\n\u003cli class=\"OutlineElement Ltr SCXW54463007 BCX0\" role=\"listitem\" data-aria-level=\"1\" data-aria-posinset=\"1\" aria-setsize=\"-1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"32\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cp class=\"Paragraph SCXW54463007 BCX0\"\u003e\u003cspan class=\"TextRun SCXW54463007 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW54463007 BCX0\"\u003eProgramme managers\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}' class=\"EOP SCXW54463007 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"ListContainerWrapper SCXW54463007 BCX0\"\u003e\n\u003cul role=\"list\" class=\"BulletListStyle1 SCXW54463007 BCX0\"\u003e\n\u003cli class=\"OutlineElement Ltr SCXW54463007 BCX0\" role=\"listitem\" data-aria-level=\"1\" data-aria-posinset=\"2\" aria-setsize=\"-1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"32\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cp class=\"Paragraph SCXW54463007 BCX0\"\u003e\u003cspan class=\"TextRun SCXW54463007 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW54463007 BCX0\"\u003eProject Managers\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}' class=\"EOP SCXW54463007 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"ListContainerWrapper SCXW54463007 BCX0\"\u003e\n\u003cul role=\"list\" class=\"BulletListStyle1 SCXW54463007 BCX0\"\u003e\n\u003cli class=\"OutlineElement Ltr SCXW54463007 BCX0\" role=\"listitem\" data-aria-level=\"1\" data-aria-posinset=\"3\" aria-setsize=\"-1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"32\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cp class=\"Paragraph SCXW54463007 BCX0\"\u003e\u003cspan class=\"TextRun SCXW54463007 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW54463007 BCX0\"\u003eSenior Project Managers\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}' class=\"EOP SCXW54463007 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"ListContainerWrapper SCXW54463007 BCX0\"\u003e\n\u003cul role=\"list\" class=\"BulletListStyle1 SCXW54463007 BCX0\"\u003e\n\u003cli class=\"OutlineElement Ltr SCXW54463007 BCX0\" role=\"listitem\" data-aria-level=\"1\" data-aria-posinset=\"4\" aria-setsize=\"-1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"32\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cp class=\"Paragraph SCXW54463007 BCX0\"\u003e\u003cspan class=\"TextRun SCXW54463007 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW54463007 BCX0\"\u003eProgramme Managers\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}' class=\"EOP SCXW54463007 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"SCXW54463007 BCX0\"\u003e\n\u003cdiv class=\"ListContainerWrapper SCXW54463007 BCX0\"\u003e\n\u003cul role=\"list\" class=\"BulletListStyle1 SCXW54463007 BCX0\"\u003e\n\u003cli class=\"OutlineElement Ltr SCXW54463007 BCX0\" role=\"listitem\" data-aria-level=\"1\" data-aria-posinset=\"5\" aria-setsize=\"-1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"32\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cp class=\"Paragraph SCXW54463007 BCX0\"\u003e\u003cspan class=\"TextRun SCXW54463007 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW54463007 BCX0\"\u003ePortfolio Managers\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}' class=\"EOP SCXW54463007 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"ListContainerWrapper SCXW54463007 BCX0\"\u003e\n\u003cul role=\"list\" class=\"BulletListStyle1 SCXW54463007 BCX0\"\u003e\n\u003cli class=\"OutlineElement Ltr SCXW54463007 BCX0\" role=\"listitem\" data-aria-level=\"1\" data-aria-posinset=\"6\" aria-setsize=\"-1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"32\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cp class=\"Paragraph SCXW54463007 BCX0\"\u003e\u003cspan class=\"TextRun SCXW54463007 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW54463007 BCX0\"\u003eBusiness Change Managers\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}' class=\"EOP SCXW54463007 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"ListContainerWrapper SCXW54463007 BCX0\"\u003e\n\u003cul role=\"list\" class=\"BulletListStyle1 SCXW54463007 BCX0\"\u003e\n\u003cli class=\"OutlineElement Ltr SCXW54463007 BCX0\" role=\"listitem\" data-aria-level=\"1\" data-aria-posinset=\"7\" aria-setsize=\"-1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"32\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cp class=\"Paragraph SCXW54463007 BCX0\"\u003e\u003cspan class=\"TextRun SCXW54463007 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW54463007 BCX0\"\u003eBenefits Managers\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}' class=\"EOP SCXW54463007 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"ListContainerWrapper SCXW54463007 BCX0\"\u003e\n\u003cul role=\"list\" class=\"BulletListStyle1 SCXW54463007 BCX0\"\u003e\n\u003cli class=\"OutlineElement Ltr SCXW54463007 BCX0\" role=\"listitem\" data-aria-level=\"1\" data-aria-posinset=\"8\" aria-setsize=\"-1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"32\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cp class=\"Paragraph SCXW54463007 BCX0\"\u003e\u003cspan class=\"TextRun SCXW54463007 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW54463007 BCX0\"\u003eProject Delivery team members\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}' class=\"EOP SCXW54463007 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"ListContainerWrapper SCXW54463007 BCX0\"\u003e\n\u003cul role=\"list\" class=\"BulletListStyle1 SCXW54463007 BCX0\"\u003e\n\u003cli class=\"OutlineElement Ltr SCXW54463007 BCX0\" role=\"listitem\" data-aria-level=\"1\" data-aria-posinset=\"9\" aria-setsize=\"-1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"32\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cp class=\"Paragraph SCXW54463007 BCX0\"\u003e\u003cspan class=\"TextRun SCXW54463007 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW54463007 BCX0\"\u003eSenior Responsible Owners\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}' class=\"EOP SCXW54463007 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"ListContainerWrapper SCXW54463007 BCX0\"\u003e\n\u003cul role=\"list\" class=\"BulletListStyle1 SCXW54463007 BCX0\"\u003e\n\u003cli class=\"OutlineElement Ltr SCXW54463007 BCX0\" role=\"listitem\" data-aria-level=\"1\" data-aria-posinset=\"10\" aria-setsize=\"-1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"32\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cp class=\"Paragraph SCXW54463007 BCX0\"\u003e\u003cspan class=\"TextRun SCXW54463007 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW54463007 BCX0\"\u003eBusiness Analysts\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}' class=\"EOP SCXW54463007 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"ListContainerWrapper SCXW54463007 BCX0\"\u003e\n\u003cul role=\"list\" class=\"BulletListStyle1 SCXW54463007 BCX0\"\u003e\n\u003cli class=\"OutlineElement Ltr SCXW54463007 BCX0\" role=\"listitem\" data-aria-level=\"1\" data-aria-posinset=\"11\" aria-setsize=\"-1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"32\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cp class=\"Paragraph SCXW54463007 BCX0\"\u003e\u003cspan class=\"TextRun SCXW54463007 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW54463007 BCX0\"\u003eProduct Owners\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}' class=\"EOP SCXW54463007 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"ListContainerWrapper SCXW54463007 BCX0\"\u003e\n\u003cul role=\"list\" class=\"BulletListStyle1 SCXW54463007 BCX0\"\u003e\n\u003cli class=\"OutlineElement Ltr SCXW54463007 BCX0\" role=\"listitem\" data-aria-level=\"1\" data-aria-posinset=\"12\" aria-setsize=\"-1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"32\" data-font=\"Symbol\" data-leveltext=\"\"\u003e\n\u003cp class=\"Paragraph SCXW54463007 BCX0\"\u003e\u003cspan class=\"TextRun SCXW54463007 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW54463007 BCX0\"\u003eConsultants\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}' class=\"EOP SCXW54463007 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cdiv class=\"SCXW138061845 BCX0\"\u003e\n\u003cdiv class=\"ListContainerWrapper SCXW138061845 BCX0\"\u003e\n\u003cdiv class=\"OutlineElement Ltr SCXW47157783 BCX0\"\u003e\n\u003cp class=\"Paragraph SCXW47157783 BCX0\"\u003e\u003cspan class=\"TextRun SCXW47157783 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW47157783 BCX0\"\u003eTo take the P\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW47157783 BCX0\"\u003eMSP\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW47157783 BCX0\"\u003e Practitioner examination you must provide proof of having passed one of the following:\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}' class=\"EOP SCXW47157783 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"ListContainerWrapper SCXW47157783 BCX0\"\u003e\n\u003cul\u003e\n\u003cli class=\"Paragraph SCXW47157783 BCX0\"\u003e\n\u003cspan class=\"TextRun SCXW47157783 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW47157783 BCX0\"\u003eMSP 5th Foundation\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}' class=\"EOP SCXW47157783 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"Paragraph SCXW47157783 BCX0\"\u003e\n\u003cspan class=\"TextRun SCXW47157783 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW47157783 BCX0\"\u003eMSP 4th Practitioner\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}' class=\"EOP SCXW47157783 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cdiv class=\"SCXW54271815 BCX0\"\u003e\n\u003cdiv class=\"OutlineElement Ltr SCXW54271815 BCX0\"\u003e\n\u003cp class=\"Paragraph SCXW54271815 BCX0\"\u003e\u003cspan class=\"TextRun SCXW54271815 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW54271815 BCX0\"\u003eThis course prepares participants for the examination leading to \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW54271815 BCX0\"\u003eMSP® 5th Edition Practitioner \u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"TextRun SCXW54271815 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW54271815 BCX0\"\u003ecertification\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"TextRun SCXW54271815 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW54271815 BCX0\"\u003e. \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW54271815 BCX0\"\u003eThe exam is \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW54271815 BCX0\"\u003eheld online \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW54271815 BCX0\"\u003evia\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW54271815 BCX0\"\u003e a\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW54271815 BCX0\"\u003e proctored exam platform\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"No Spacing\" class=\"NormalTextRun SCXW54271815 BCX0\"\u003e.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559739\":240}' class=\"EOP SCXW54271815 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"ListContainerWrapper SCXW54271815 BCX0\"\u003e\n\u003cul\u003e\n\u003cli class=\"Paragraph SCXW54271815 BCX0\"\u003e\n\u003cspan class=\"TextRun SCXW54271815 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003eA \u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003e150\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003e-minute, \u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003e7\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003e0 question, multiple-choice exam is administered by an independent examination body, PeopleCert. \u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"335559737\":600}' class=\"EOP SCXW54271815 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"Paragraph SCXW54271815 BCX0\"\u003e\n\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003eThe exam is open book, you can use the \u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003eMSP® \u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003eofficial \u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003epublication\u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\" data-ccp-props='{\"335559737\":600}' class=\"EOP SCXW54271815 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"Paragraph SCXW54271815 BCX0\"\u003e\n\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003eA passing mark of 60% is \u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003erequired\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003e to receive your certificate.\u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\" data-ccp-props='{\"335559737\":600}' class=\"EOP SCXW54271815 BCX0\"\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"OutlineElement Ltr SCXW54271815 BCX0\"\u003e\n\u003cp class=\"Paragraph SCXW54271815 BCX0\"\u003e\u003cspan class=\"TextRun SCXW54271815 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003eThe exam is provided as an online examination voucher\u003c\/span\u003e\u003cspan class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW54271815 BCX0\"\u003e, \u003c\/span\u003e\u003cspan class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW54271815 BCX0\"\u003eon\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003e the first day of \u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003eyour \u003c\/span\u003e\u003cspan class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW54271815 BCX0\"\u003ecourse\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003e you will receive an email from PeopleCert with information on how to register and schedule your exam. The examination is \u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003e150\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003e minutes, please allow for an \u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003eadditional\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003e 30 minutes for set up and authentication. You will require \u003c\/span\u003e\u003cspan class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW54271815 BCX0\"\u003ea photo\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003e identification, quiet space, webcam, \u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003espeakers\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003e and a reliable internet connection.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\" class=\"EOP SCXW54271815 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"OutlineElement Ltr SCXW54271815 BCX0\"\u003e\n\u003cp class=\"Paragraph SCXW54271815 BCX0\"\u003e\u003cspan class=\"TextRun SCXW54271815 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003eThe exam schedule is available 24\/7 so you can sit your exam at a time that suits you. Your voucher will be valid for 12 months\u003c\/span\u003e\u003cspan class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW54271815 BCX0\"\u003e, we\u003c\/span\u003e\u003cspan class=\"NormalTextRun SCXW54271815 BCX0\"\u003e do recommend you complete your examination as close to the course date as you can – this is when the information is fresh and relevant.\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\" class=\"EOP SCXW54271815 BCX0\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eCourse Material \u0026amp; Inclusions\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eThis course comes with access to PeopleCert's official eLearning course: \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eMSP® Practitioner eLearning course; 10-12 hours of interactive content\u003c\/li\u003e\n\u003cli\u003eKnowledge checks help deepen your understanding and ensure that you grasp the material as you progress.\u003c\/li\u003e\n\u003cli\u003eAbility to choose your focus areas. Each module includes a detailed learning checklist that takes you through the course structure and ensures you cover all key topics.\u003c\/li\u003e\n\u003cli\u003eMultimedia elements, quizzes and activities that make your journey through the course engaging and enriching\u003c\/li\u003e\n\u003cli\u003eAccess the official PRINCE2 glossary anytime, embedded within the course. This handy resource is a valuable tool for quick reference and helps deepen your understanding of PRINCE2 terminology.\u003c\/li\u003e\n\u003cli\u003eOfficial Training Materials; Learner Workbook and Quick Reference Guide to support exam preparation and continuous learning\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe MSP® Practitioner online examination voucher, conducted via PeopleCert using the online web proctored service which is available 24\/7.\u003c\/p\u003e","brand":"PRINCE2","offers":[{"title":"Default Title","offer_id":51385031426232,"sku":null,"price":1295.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/MSPP_SPO.png?v=1763931465"},{"product_id":"prince2-agile-version-2-foundation-practitioner-bundle","title":"PRINCE2® Agile (Version 2) Foundation \u0026 Practitioner Bundle","description":"\u003cp\u003eOur PRINCE2® Agile (Version 2) bundle includes our Foundation and Practitioner courses purchased together for a discounted course fee. \u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eYou will be able to complete our instructor-led courses which are held in our virtual classroom. You have 12 months to attend and complete both courses. You need to complete the Foundation course before you can attend the Practitioner level.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eBundle Overview\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eWe have \u003c\/span\u003eeverything\u003cspan\u003e you need when it comes to PRINCE2® Agile and we want to offer you a fast-track to upskilling and achieving your PRINCE2® Agile certification at the best possible price, in the easiest possible way. That’s why we’ve introduced the PRINCE2® Agile Course Bundle.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThe bundle includes latest edition of PRINCE2® Agile including:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003ca rel=\"noopener\" href=\"https:\/\/www.itsmhub.com.au\/products\/msp%C2%AE-5th-edition-foundation-course-examination\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/prince2-agile-foundation-course-examination\" target=\"_blank\"\u003ePRINCE2® Agile Foundation (Version 2)\u003c\/a\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/prince2%C2%AE-agile-practitioner-version-2-course-examination\"\u003ePRINCE2® Agile Practitioner (Version 2)\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eClick on the course title to get access to course descriptions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s how the training bundle works:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eTake live, virtual instructor-led courses on specific dates throughout the year; hosted live online by our expert instructor. See individual course pages for dates and times, or discuss your options with one of our team members. \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eBegin with the PRINCE2® Agile Foundation live, virtual, instructor-led course.\u003c\/li\u003e\n\u003cli\u003eTake the live, virtual instructor-led PRINCE2® Agile Practitioner course any time within the 12 months, post Foundation.  \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003eThe PRINCE2® Agile Foundation course is a prerequisite for the Practitioner. There is no prerequisite for the PRINCE2® Agile Foundation course. \u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cp\u003eExams and official eBooks are included with all courses. Please see each of the individual courses for details. \u003c\/p\u003e","brand":"PRINCE2","offers":[{"title":"Default Title","offer_id":51432630190264,"sku":null,"price":2900.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/P2A_Bundle.png?v=1749618539"},{"product_id":"agilepm-foundation-practitioner-self-paced-online-course-exam-bundle","title":"AgilePM® Foundation \u0026 Practitioner Self-Paced Online Bundle","description":"\u003cp\u003eOur AgilePM® v3 bundle includes our Foundation and Practitioner courses purchased together for a discounted course fee. \u003c\/p\u003e\n\u003cp\u003eYou will be able to complete your self-paced online courses at your leisure over the following 12-months. You need to complete the Foundation course and examination before you complete the Practitioner level.\u003c\/p\u003e\n\u003ch3\u003eBundle Overview\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eWe have \u003c\/span\u003eeverything\u003cspan\u003e you need when it comes to AgilePM® and we want to offer you a fast-track to upskilling and achieving your AgilePM® certification at the best possible price, in the easiest possible way. That’s why we’ve introduced the AgilePM® Course Bundle.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThe bundle includes latest edition of AgilePM® including:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/agile-project-management-foundation-self-paced-online-course-examination\" target=\"_blank\"\u003eAgilePM® v3 Foundation\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/agilepm%C2%AE-practitioner-self-paced-online-course-examination\" target=\"_blank\"\u003eAgilePM® v3 Practitioner\u003c\/a\u003e\u003ca href=\"https:\/\/www.itsmhub.com.au\/products\/agile-project-management-foundation-course-examination\" target=\"_blank\"\u003e\u003c\/a\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eClick on the course title to get access to course descriptions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s how the training bundle works:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eCandidates will have access to their own online learning portal to work through their AgilePM® courses. Candidate access is valid for 12-months from date of payment. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eStart with your AgilePM® Foundation Self-Paced Online Course, you receive:\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e12 months online access to accredited AgilePM®v3 e-learning\u003c\/li\u003e\n\u003cli\u003e7 hours of instructor-led video content\u003c\/li\u003e\n\u003cli\u003eDownloadable PDF's, including course presentation \u003c\/li\u003e\n\u003cli\u003eMid course quizzes with immediate online correction \u003c\/li\u003e\n\u003cli\u003e1 x sample examination\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eNext up your AgilePM® Practitioner Self-Paced Online Course, you receive:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e12 months online access to accredited AgilePM®v3 e-learning\u003c\/li\u003e\n\u003cli\u003e2 hours of instructor-led video content and 6 modules to work through\u003c\/li\u003e\n\u003cli\u003eDownloadable PDF's\u003c\/li\u003e\n\u003cli\u003eEnd-of-lesson quizzes and interactive exercises\u003c\/li\u003e\n\u003cli\u003e1 x sample examination\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003eThe AgilePM® Foundation course is a prerequisite for the Practitioner. There is no prerequisite for the AgilePM® Foundation course.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlease ensure you complete the AgilePM® Foundation course and achieve the certification prior to completing the AgilePM® Practitioner course.\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cp\u003eYou will receive your AgilePM® Foundation and Practitioner online exam vouchers from APMG International, the global examination body. These will be provided to the candidate on the first day of course purchase and are valid for 12-months. \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAgilePM® Foundation online examination voucher, valid for 12-months \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe official Agile Project Management Handbook v3.0 from APMG is provided as an eBook.  \u003c\/li\u003e\n\u003cli\u003eAgilePM® Practitioner online examination voucher, valid for 12-months\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Agile Scrum","offers":[{"title":"Default Title","offer_id":51435065245880,"sku":null,"price":2100.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/APM3_Bundle.png?v=1749763865"},{"product_id":"m_o_r-4-practitioner-self-paced-online-course-examination","title":"M_o_R® 4 Practitioner Self-Paced Online Course \u0026 Examination","description":"\u003cp\u003eM_o_R® is the best practice method for managing risk. The M_o_R 4 Practitioner certification allows you to demonstrate you have an understanding of how to apply and tailor M_o_R 4 in a practical context. Gain practical risk management skills to drive success, create value and protect your organisation, with ISO-aligned strategies applicable across industries and global standards. You will be able to start applying an M_o_R 4-based risk management approach to organisational challenges to enable the creation and protection of value.\u003c\/p\u003e\n\u003cp\u003eCandidates have access to the official PeopleCert eLearning course 12-months. An internet connection is required to access the portal. \u003c\/p\u003e\n\u003cp\u003eOur course will prepare you for the examination leading to the M_o_R 4 Practitioner Certificate and includes:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePeopleCert M_o_R 4 Practitioner online exam voucher\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOfficial PeopleCert course materials\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eCourse Overview\u003c\/h3\u003e\n\u003cp\u003eM_o_R  is a globally recognised risk management framework, it is designed to help organisations establish an effective framework for risk management, enabling them to make informed decisions about the risks that affect their strategic, portfolio, programme, project, product, and operational objectives. M_o_R provides practical guidance for managing risk, focusing on creating and protecting value. M_o_R 4 is universally applicable and aligned to ISO standards and complements PRINCE2 7, PRINCE2 Agile and MSP certifications.\u003c\/p\u003e\n\u003cp\u003eThe M_o_R 4 Practitioner course is designed to improve learners understanding of management of risk and how to make it add value at different levels in their organisation by using the M_o_R 4 integrated framework. The M_o_R 4 integrated framework for risk management aligns with objectives to create and protect value across perspectives, principles, people, and the process cycle. This course shows how it can be used to both create and protect value within any part of an organisation.  \u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cp\u003eWhat will you learn?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"45\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cp\u003e\u003cstrong\u003ePurpose of Risk Management\u003c\/strong\u003e: Learn the fundamentals of risk management, the challenges to effective practice, and how it supports corporate governance and enterprise risk management.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"45\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cp\u003e\u003cstrong\u003eIntegrated Framework\u003c\/strong\u003e: Understand how the M_o_R 4 integrated framework guides risk management to create and protect value across the organisation.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"45\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cp\u003e\u003cstrong\u003eM_o_R 4 Principles\u003c\/strong\u003e: Learn about the guiding obligations that are continually required to create and protect value from risk management.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"45\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cp\u003e\u003cstrong\u003eM_o_R 4 Perspectives\u003c\/strong\u003e: Assess risks through the lens of the 6 distinct M_o_R perspectives to enable decision makers to create and protect organisational value.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"45\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cp\u003e\u003cstrong\u003ePeople and Culture\u003c\/strong\u003e: Understand how people and culture influence the effectiveness of risk management across the organisation.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"45\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cp\u003e\u003cstrong\u003eThe M_o_R 4 Process Cycle\u003c\/strong\u003e: Learn the 8 processes, designed to ensure that the activities for effective application are defined, the relationships are clear and the techniques and supporting documents are understood.  \u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"45\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cp\u003e\u003cstrong\u003eIdentify and Assess Critical Risks\u003c\/strong\u003e: Learn how to identify and assess the most critical risks, helping decision-makers understand how individual risks collectively impact the likelihood of achieving organisational objectives.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"45\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cp\u003e\u003cstrong\u003eResponse and Contingency Planning\u003c\/strong\u003e: Learn how to apply specific processes to enhance the likelihood of achieving objectives as well as provide decision-makers with abilty to determine how much contingency to allocate.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"45\" data-list-defn-props='{\"335552541\":1,\"335559684\":-2,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\"\u003e\n\u003cp\u003e\u003cstrong\u003eMonitoring, Reporting and Adaptating\u003c\/strong\u003e: Learn how to apply processes that provide timely and insightful updates on risks to decision-makers and enable stakeholders to evaluate the effectiveness of risk management strategies. \u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho should attend\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003eThe M_o_R 4 Practitioner certification is intended for: \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProgramme or Project Management professionals\u003c\/li\u003e\n\u003cli\u003eProfessionals enabling or supporting effective risk management \u003c\/li\u003e\n\u003cli\u003eRisk professionals requiring a best practice approach to risk management applicable across regions, sectors and projects. \u003cspan class=\"NormalTextRun SCXW263282184 BCX0\"\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW138538412 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW138538412 BCX0\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003eThere are no prerequisites for this course.  \u003c\/p\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cp\u003eThis course prepares participants for the examination leading to M_o_R 4 Practitioner certification. The exam is held online via a proctored exam platform.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA 135-minute (2 hours, 15 minutes), 65 question, multiple-choice, objective-testing format exam is administered by an independent examination body, PeopleCert.  \u003c\/li\u003e\n\u003cli\u003eA passing mark of 50% is required to receive your certificate.\u003c\/li\u003e\n\u003cli\u003eThis is an ‘open book’ examination. The \u003cem\u003eManagement of Risk: Creating and Protecting Value (M_o_R 4 ) \u003c\/em\u003epublication is permitted. No materials other than this publication and the examination materials may be used in the examination. The official manual may be annotated and tabulated but no sticky notes and loose-leaf papers containing additional notes will be allowed. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe exam is provided as an online examination voucher, on the first day of your course you will receive an email from PeopleCert with information on how to register and schedule your exam. The examination is 135 minutes, please allow for an additional 30 minutes for set up and authentication. You will require a photo identification, quiet space, webcam, speakers and a reliable internet connection.\u003c\/p\u003e\n\u003cp\u003eThe exam schedule is available 24\/7 so you can sit your exam at a time that suits you. Your voucher will be valid for 12 months, we do recommend you complete your examination as close to the course date as you can – this is when the information is fresh and relevant.\u003c\/p\u003e\n\u003ch3\u003eCourse Material \u0026amp; Inclusions\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eThis course comes with access to PeopleCert's official eLearning course: \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eM_o_R 4 Practitioner eLearning course; 10-12 hours of interactive content\u003c\/li\u003e\n\u003cli\u003eKnowledge checks help deepen your understanding and ensure that you grasp the material as you progress.\u003c\/li\u003e\n\u003cli\u003eAbility to choose your focus areas. Each module includes a detailed learning checklist that takes you through the course structure and ensures you cover all key topics.\u003c\/li\u003e\n\u003cli\u003eMultimedia elements, quizzes and activities that make your journey through the course engaging and enriching\u003c\/li\u003e\n\u003cli\u003eAccess the official PRINCE2 glossary anytime, embedded within the course. This handy resource is a valuable tool for quick reference and helps deepen your understanding of PRINCE2 terminology.\u003c\/li\u003e\n\u003cli\u003eOfficial Training Materials; Learner Workbook and Quick Reference Guide to support exam preparation and continuous learning\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eM_o_R 4 Practitioner online examination voucher, conducted via PeopleCert using the online web proctored service which is available 24\/7.\u003c\/p\u003e\n\u003cp\u003eThe official Management of Risk: Creating and Protecting Value (M_o_R 4 ) publication included as an eBook.  This will be provided on the first morning of the course as part of your PeopleCert exam voucher. When you redeem your PeopleCert Voucher Code, there will be a new eBook in the ‘My Resources’ section of your PeopleCert Account.\u003c\/p\u003e","brand":"PRINCE2","offers":[{"title":"Default Title","offer_id":51435481497784,"sku":null,"price":1595.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0586\/6291\/2184\/files\/M_o_R_SPO_35535510-c39d-4431-8e46-35bf9317a97f.png?v=1763931027"},{"product_id":"iso-iec-27001-practitioner-course-examination","title":"ISO\/IEC 27001 Practitioner Course \u0026 Examination","description":"\u003cp\u003eThe ISO\/IEC 27001 Practitioner – Information Security Officer is a professional certification that demonstrates an individual's knowledge and competence in implementing, managing, and maintaining an Information Security Management System (ISMS) based on the ISO\/IEC 27001 standard. This certification is aimed at professionals who are responsible for ensuring the security of information within an organisation and involves a deep understanding of the ISO\/IEC 27001 standard's requirements and controls.  \u003c\/p\u003e\n\u003cp\u003eOur self-paced online ISO\/IEC 27001 Practitioner course prepares you for the exam leading to the ISO\/IEC 27001 Practitioner Certification.\u003c\/p\u003e\n\u003cp\u003eWith your Self-Paced Online Course, you receive:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAccess to 5 lessons of our ISO\/IEC 27001 Practitioner course (6 hours of instructor-led video content)\u003c\/li\u003e\n\u003cli\u003e24\/7 availability for 12-months\u003c\/li\u003e\n\u003cli\u003eDownloadable PDF documents with detailed content (slides, explanations) for each lesson\u003c\/li\u003e\n\u003cli\u003eExercises and solutions\u003c\/li\u003e\n\u003cli\u003eOfficial SO\/IEC 27001 Practitioner online exam voucher from APMG, the global examination provider\u003c\/li\u003e\n\u003cli\u003eInstructor assistance is available via email \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eCourse Overview\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003eISO\/IEC 27001 (ISO 27001) is an international standard for Information Security management. It provides a model to establish, implement, maintain and continually improve a risk-managed Information Security Management System (ISMS). \u003c\/p\u003e\n\u003cp\u003eThe standard forms the basis for effective management of sensitive, confidential information and for the application of information security controls. \u003c\/p\u003e\n\u003cp\u003eAn organisation that conforms to the ISO\/IEC 27001 standard possesses clear, objective proof of its commitment to continued improvement of control over its sensitive and confidential information. ISO\/IEC 27001 therefore provides reassurance to sponsors, shareholders and customers that the organisation has expert control over its risk management and data security.\u003c\/p\u003e\n\u003cp\u003eDue to the diversity of different organisation’s information assets – the ISO\/IEC 27001 standard is adaptable according to an organisation’s requirements. The design and implementation of the ISMS is tailored to the organisation’s objectives, information assets, operational processes, governing legal requirements and regulatory security requirements. \u003c\/p\u003e\n\u003cp\u003eLearn to apply the standard to enable the management of information security. Content of the course includes;  \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction, background and terminology \u003c\/li\u003e\n\u003cli\u003eDesign an Information Security Management System \u003c\/li\u003e\n\u003cli\u003ePlanning and working an Information Security Management System \u003c\/li\u003e\n\u003cli\u003eThe goal of controls and the security controls for Information Security \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eLearning Outcomes\u003c\/h3\u003e\n\u003cp\u003eAt the end of the course, provided the exam is successful, the examinee will know:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eApplying the principles of ISMS policy and its information security scope, objectives, and processes within an organisational context.\u003c\/li\u003e\n\u003cli\u003eApplying the principles of risk management including risk identification, analysis and evaluation and propose appropriate treatments and controls to reduce information security risk, support business objectives and improve information security. \u003c\/li\u003e\n\u003cli\u003eHow to analyse and evaluate deployed risk treatments and controls to assess their effectiveness and opportunities for continual improvement. \u003c\/li\u003e\n\u003cli\u003eHow to analyse and evaluate the effectiveness of the ISMS through the use of internal audit and management review to continually improve the suitability, adequacy and effectiveness of the ISMS. \u003c\/li\u003e\n\u003cli\u003eHow to create, apply and evaluate the suitability, adequacy and effectiveness of documented information and records required by ISO\/IEC 27001. \u003c\/li\u003e\n\u003cli\u003eHow to identify and apply appropriate corrective actions to maintain ISMS conformity with ISO\/IEC 27001. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho should attend\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003eThe ISO\/IEC 27001 Practitioner course is aimed professionals who are:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eInternal managers and personnel working to implement, maintain and operate an ISMS within an organisation.\u003c\/li\u003e\n\u003cli\u003eExternal consultants supporting an organisation’s implementation, maintenance and operation of an ISMS. \u003c\/li\u003e\n\u003cli\u003eInternal auditors who are required to have an applied knowledge of the standard. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003ePre-requisites\u003c\/h3\u003e\n\u003cp\u003eTo certify for this course, you must hold at least one of the following certifications;\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAPMG ISO\/IEC 27001 Foundation certificate. \u003c\/li\u003e\n\u003cli\u003eTÜV SÜD ISO27001 Foundation certificate.  \u003c\/li\u003e\n\u003cli\u003eICO-CERT ISMS 27001 Foundation certificate. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eExam \u0026amp; Certification\u003c\/h3\u003e\n\u003cp\u003eThis course prepares participants for the examination leading to the ISO\/IEC 27001 Practitioner certificate, granted by APMG International: \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eObjective Testing  \u003c\/li\u003e\n\u003cli\u003e4 questions per paper with 20 marks available per question \u003c\/li\u003e\n\u003cli\u003e40 marks or more required to pass (out of 80 available) - 50% \u003c\/li\u003e\n\u003cli\u003e2½ hour duration \u003c\/li\u003e\n\u003cli\u003eOpen book* \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cem\u003e*Candidates are allowed to have a printed or digital copy of the standards listed below during the exam. \u003c\/em\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli style=\"font-style: italic;\"\u003e\u003cem\u003eISO\/IEC 27001:2022 Information technology -- Security techniques -- Information security management systems – Requirements \u003c\/em\u003e\u003c\/li\u003e\n\u003cli style=\"font-style: italic;\"\u003e\u003cem\u003eISO\/IEC 27000:2018 Information technology -- Security techniques -- Information security management systems - Overview and vocabulary \u003c\/em\u003e\u003c\/li\u003e\n\u003cli style=\"font-style: italic;\"\u003e\u003cem\u003eISO\/IEC 27002:2022, Information technology -- Security techniques -- Code of practice for information security controls \u003c\/em\u003e\u003c\/li\u003e\n\u003cli style=\"font-style: italic;\"\u003e\u003cem\u003eISO\/IEC 27005:2022, Information technology -- Security techniques -- Information security risk management \u003c\/em\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eCourse Material \u0026amp; Inclusions\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003eAccess to your own online learning portal for 12-months to work through the course materials and prepare for the examination.\u003c\/p\u003e\n\u003cp\u003eISO\/IEC 27001 Practitioner online exam voucher, this is issued from APMG International (global examination body) on the same day your course access is activated. 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